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Hilton Garden Inn Outer Banks/Kitty Hawk

Certificate of Excellence
3.0 of 5
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5353 North Virginia Dare Trail, Kitty Hawk, NC 27949
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Hilton Garden Inn Outer Banks/Kitty Hawk
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Ranked #2 of 3 Hotels in Kitty Hawk
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Carol P
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846 reviews from our community

Traveler rating
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    115
    31
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260
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We normally stay at marriott, this was recommended. Staff was wonderful, I had the opportunity to meet one of the owners, he's a great man. The bartender ( Donnie) AMAZING!!! My husband and I both loved the hotel and all staff fabulous!!! Very clean hotel!!

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

We found ourselves unwilling to drive the 7 hours back to our house as our engagement had ended later than expected on Monday evening. We were beat from serving some 20 year old just deserts, and just wanted to relax, stuff our faces with VillaI Thai (conveniently located across the street; chef Mike is amazing, so you should give them... More 

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San Antonio, TX
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed at the HGI Kitty Hawk for 2 nights this past weekend. It is a typical HGI. Its right on the beach and shaped like a horseshoe. So an "ocean view" may be from an angle in side the horseshoe. I had a King bed ocean view with balcony. Balcony is small but adequate to sit and watch the... More 

Was this review helpful? Yes 1
Glen Allen, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I called needing a king room. I called and booked a room with Lynsi Wilson. She was extraordinarilre professonal and made the the check in process very quick, which I was very appreciaitive of. The room was great and I look forward to my next visit here. If you are looking for a great hotel with exceptional service I highly... More 

Was this review helpful? Yes 1
Silver Spring, Maryland
Top Contributor
60 reviews 60 reviews
54 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 1 week ago

We were not able to take a full week for spring break vacation this year, so opted for a 4 day/3 night trip to the Outer Banks. Since it was just the four of us ( wife and two daughters) I initially looked for short term rentals for condos or small beach homes. In the end , we settled on... More 

Was this review helpful? Yes 2
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this review

We loved having you and your family stay with us and thank you for choosing the Hilton Garden Inn in your vacation plans. Your comments and feedback are important and we appreciate you taking time to post them. We hope you and the children had fun on the beach and in the pools as well as enjoyed many of the... More 

norfolk, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good value, well appointed (To fill in 200 characters required for submissionShare Your Experience on TripAdvisor What's this? Please leave a review to publish on TripAdvisor, the world’s largest travel site. Any previously submitted responses will remain private. Place of ResidenceCity Country ExcellentVery GoodAveragePoorTerrible Rate This Hotel *

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this review

Thanks for staying with us here in Kitty Hawk recently and we thank you for submitting your review score! We hope you had fun while in the area and spent some well-deserved time on the beach. Feel free to follow us at: Facebook.com/OBXHiltonGardenInn More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Recently took a trip to the OBX .What a beautiful hotel. Very attentive staff. Our housekeeper, Evan was very attentive to detail and one of the bartenders, Suzy, made our stay even more enjoyable! Thank you and we will definatley be back!!!

Was this review helpful? Yes 2
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this review

Your perfect score is truly appreciated and we are thrilled that you had such a wonderful time at our oceanfront hotel! It is nice to see that Evan and Suzy made your stay more enjoyable and they treated you with superior service. We hope you had fun on the beach and in our (2) pools and spent time relaxing while... More 

OCRACOKE
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

For a lovely hotel, it was a bit worn. Rust stains on the draperies, tears in the shower curtain, sheets that barely covered the mattress. Not as nice as most Garden Inns. It's a very busy tourist center, so expect crowds and noise.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this review

Thank you for staying with us recently and also for providing comments about your visit. We’ll certainly speak with our housekeeping and maintenance staff to see what may have transpired while you were here as that is not common for our hotel. We are in the process of making some upgrades at our property and will certainly address your concerns.... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The Hilton Garden Inn at Kitty Hawk, NC is a lovely hotel with many amenities but has poor front desk service. I made a reservation last fall for a room within a block allocated for my friend's daughter's wedding, but a well planned afternoon prior to the 4pm wedding was not to be had. We arrived at 1pm only to... More 

Was this review helpful? Yes 1
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this review

We are truly sorry for not being able to accommodate your request for an early check in during your visit. Due to weddings, Spring Break and some of our guests slow departure from their rooms it is sometimes difficult to accommodate early arrival requests. Our staff always tries to meet the needs of our guests quickly and we are sorry... More 

Yorktown, Va
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am amazed by some of the negative reviews. For the past couple of years, I have used this hotel as a weekend getaway. This year, I noticed how fresh the lobby, indoor pool area, and outdoor pool area looked. It is obvious that over the winter, HG worked on the hotel. My room was spotless, and the mattress is... More 

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