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Holiday Inn Express Hotel & Suites Kinston

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1156 Hill Farm Road, Kinston, NC 28503
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Holiday Inn Express Hotel & Suites Kinston
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Holiday Inn Express Hotel & Suites Kinston
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50 Reviews from our TripAdvisor Community

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Traveler rating
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    9
    4
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13
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Los Angeles, CA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I visited Kinston HI Express to attend a family event and was happy with my hotel selection. Holiday Inn Express is within the same entertainment center as Golden Corral, Movie Theater, and Mini Mart. Then across the street is Applebee's, Chick-Fila, Arbys, and Super Center Walmart. Upon check-in, my assigned room was next to a room under renovation. So I... More 

Was this review helpful? Yes 1
KinstonExpress, Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Thanks for the four stars!, We love feedback, the good and the bad. Hope to see you again soon. More 

Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 19, 2015 via mobile

Easy to find, clean, spacious room, and food near by. What more could you ask for. A little pricy compared to other ones in town but I like the location west of town. It's another hour to the sea. The sporting goods store in town is pretty cool if u are a fishing buff and the Carolina BBQ is pretty... More 

Was this review helpful? Yes
KinstonExpress, Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Quick Stay, Thanks for taking the time to leave us a great review! We're happy you could find and enjoy everything you needed. Please come back and visit us again soon. More 

Hickory, North Carolina, United States
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed April 21, 2015

I got married a few months ago and my name changed. It was also changed on my IHG account. For whatever reason when I got to the hotel it was in my pre-marital name (computer glitch?). The guy at the desk argued that I needed an ID with that name on it.....sorry don't have one. I pulled up the reservation... More 

Was this review helpful? Yes
KinstonExpress, Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Sheryl D, My apologies for your experience recently at our hotel. Feedback is a gift and we appreciate you taking the time to leave a review. More 

Level Contributor
110 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed April 18, 2015

We were able to check in 30 minutes early, at 2:30 pm, which is always a good indicator. It was hard to see their main sign & driveway from the highway as it was between a sign for the gas station and Golden Corral. The hotel is behind Golden Corral. Everything lived up to expectations-very clean, friendly, helpful. The coolest... More 

Was this review helpful? Yes
KinstonExpress, Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

NUHusker, Thanks for the great review! We appreciate the feedback and we hope to see you again soon. More 

Lititz, Pennsylvania
Level Contributor
138 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed March 20, 2015

I recently stayed at this hotel due to its location to where i was working. After this visit I cancelled my future reservations and selected a much nicer Holiday Inn Express located in Goldsboro which is about a 25 minute drive away. There are not many restaurants near this Inn. The facility is not being maintained as well as other... More 

Was this review helpful? Yes
KinstonExpress, Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Greetings BVDPA, Thanks for the review!, feedback is a gift and we appreciate you taking the time to write a review. I'm sorry everything was not as you expected. Please visit us again soon. More 

Maiden, NC
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 2, 2014

Within the last 6 weeks, we have stayed at this facility 3 times. The most recent was this past weekend. As always, the staff is not only very professional and helpful, but also very accommodating. For example, when we stayed here the weekend of 8/9, there were three of us staying the night. There was not a pull out couch... More 

Was this review helpful? Yes 1
KinstonExpress, Front Office Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear MariaB, Thank you for the beautiful feedback that you left us. I will treasure these words forever. I am glad that you're enjoying the King Suite room, and we'll be more than happy to assign that room to you if availability will permit. We are happy to be considered your second home and we'll always be here, and we... More 

Cherry Hill, New Jersey
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 21, 2014

The said thing about Kinston is that there are only two real hotels in town. I stayed in the Holiday Inn for two nights. I had ants coming from everywhere on the night stand directly in front of my bed. The front desk sent up maintenance and he responded by removing the clock and spraying an insect repellent. The front... More 

Was this review helpful? Yes 3
KinstonExpress, Front Office Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear 205Janice, Thank you for taking the time to leave us feedback concerning your stay with us. I am sorry for the troubles you faced while with us, and despite the setbacks, I would hope that you would consider our Hotel again. More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 11, 2014

I have never experienced such friendly, helpful, efficient staff. Everyone we were in contact with was great. However, the building itself needs some repair and cosmetic work. Our exhaust fan in the bathroom did not work, the tile needed some repair. One of my coworkers said their shower curtain was falling down. I would stay there again if I was... More 

Was this review helpful? Yes
KinstonExpress, Front Office Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear Llwrhbg, Thank you for taking the time to leave us feedback concerning your stay. I am glad that the staff was helpful, and I sincerely apologize for the condition of the Hotel. The issues have been addressed to the maintenance officials and we're hard at work with the hopes as to rectify this so that it is not a... More 

1 review
3 of 5 stars Reviewed August 11, 2014

On the way in, we noticed they did not have a ramp near the door so we had to hoist our luggage onto the sidewalk. We had a late, late check-in and that went smoothly. I was disappointed with the room partically with the bathroom- peeling wallpaper, a shoddy tile job (floor creaked and cracked everytime you walked on it),... More 

Was this review helpful? Yes
KinstonExpress, Front Office Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear Vianca M, Let me begin by saying thank you for staying with us and for bringing the matters to my attention. Please allow me time to address each issue in detail then I will express my apologies for the encounters. Our Hotel has two access ramps located near our Handicap parking spaces. I apologize that there was no additional... More 

Youngsville, NC
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed August 10, 2014

We spent Saturday night at this hotel over the weekend. Outside of the hotel could use some sprucing up and cleaning around the planters and such. Check-in went smoothly, On the way to our room on the second floor, we noticed the ice machine was extremely loud, and was glad to see that our room was down the hall. The... More 

Was this review helpful? Yes
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