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All 6 Kinston hotels

Holiday Inn Express Hotel & Suites Kinston

2.5 of 5 Hotel   |   1156 Hill Farm Road, Kinston, NC 28503
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56%
Ranked #3 of 6 hotels in Kinston
A recent review
4 of 5 stars Reviewed June 11, 2014
steve k
  • Overview
  • Reviews (39)
  • Photos (24)
  • Amenities
  • Room tips (8)
  • Location
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39 people have reviewed this hotel

Traveler rating
    15
    6
    8
    8
    2
See reviews for
10
3
8
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
1 review
2 of 5 stars Reviewed 3 weeks ago

As I read the reviews and the promises to fix things...as of this past weekend (July 5-6) things are no better. Wifi not working, shower rod broken, door lock broken, found used towel behind chair. When I called the front desk they offered a smoking room that had WiFi and I was asked to hold. I held for about 5... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear Keith H, Thank you for sharing your experience online. It is regrettable that we fell below your expectations regarding the room accommodation and WiFi connectivity. I can assure you that your feedback has been forwarded to the appropriate departments for further action. We take the confidence you place in us very seriously and work diligently to rectify any unsatisfactory... More

El Paso, Texas
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 18, 2014

I can't believe the positive reviews for this place. When I was checking in couldn't understand what the young men at the reception desk were saying because they barely spoke English. Then the WiFi in my room so weak I couldn't get a connection. There were bugs flying around in the room and the A/C didn't work very well. I've... More

Was this review helpful? Yes
KinstonExpress, Front Office Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear ChooChoo34, I am sorry to hear of the discrepancies that you experienced while staying at our Hotel. I thank you for your stay with us as well as for the time you took to leave us feedback. I will take look into the problems that you mentioned and you may rest with the assurance that they will be rectified.... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 11, 2014

was driving by kinston on way to havelock nc with my kids and i had a great time they accommodated my room with many mints and water....( a first for a holiday chain)....overall a+ rating will visit again for shure

Was this review helpful? Yes
KinstonExpress, Front Office Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear SteveK, Your review has truly made my heart glad. Anytime a guest leaves highly satisfied, it gives us the ambition to do more for we love see you smile. I am glad that our first impression was a good one, and I hope you'll visit us again. Thank you so very much for your stay with us and for... More

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed March 7, 2014

I stayed the entire week this week and have nothing but praise for the whole experience. I stayed a year ago, and the stay was not quite as good, but the improvements in every area were very evident. The staff was wonderful and treated me like I was special, which is much appreciated. My room was extremely clean and comfy.... More

Was this review helpful? Yes
KinstonExpress, Front Office Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear Dianne U, I really enjoyed reading the feedback you left us, thank you for taking the time to brighten my day with your words. I apologize for any discomfort that may have been experienced during your stay in the previous year, but I am so happy that you chose to remain loyal to our Hotel and that you're satisfied... More

Myrtle Beach, South Carolina
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 5, 2013

I love my job!! It affords me the opportunity to return to hotels I love. It is such a pleasure coming back to this establishment and seeing familiar faces. The fact that there is little turn over just proves the dedication of the hotel staff committed to making sure all guests are happy with their stay. There is ample parking,... More

Was this review helpful? Yes 1
KinstonExpress, Front Office Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear Rbulldog, Thank you for the kind review. We are pleased to know that we've been your Hotel of choice whenever you're in town on business. We are glad to know that the easy to access luggage carts, caribg staff, comfortable room and bedding, and reliable internet access all made your stay exceptional.We welcome you to come back and stay... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 29, 2013

My family stayed at this hotel for a softball tournament. The fields are close to this hotel, which made it very convenient. The room was very nice and spacious, since we stayed in a suite. The bed was very comfortable and we slept great. They had a delicious continental breakfast in the morning and soft warm chocolate chip cookies in... More

Was this review helpful? Yes 3
KinstonExpress, Front Office Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear KitKat2066, Sorry your game was delayed due to rain; however your beautiful review was right on time and brought much sunshine and joy to our hearts. Guest satisfaction like yours is indeed why we do what we do. Glad to know the bedding collection was sufficient in providing you with much rest and relaxation, and that the guestroom gave... More

Atlanta
Top Contributor
64 reviews 64 reviews
31 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 9, 2013

If you plan to come to this hotel, plan on a few extra minutes to figure out how to get there even if you can see it--especially at night. It is the most confusing hotel entrance I have ever experienced. You can't go from 70 to Hill Farm Road and get in with out a U turn in the cemetery... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear tatworthington, Thank you for your detailed review. We certainly apologize for the inconveniences you experienced trying to find the hotel. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note and wish to thank you for all your comments. We thank you for... More

Washington, DC
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 24, 2013

Due to frequent business in the area over the last several years, I have been a guest at this hotel numerous times. Initiatially, I was impressed with the amenities, the service, and the physical condition of the hotel. It is also very convenient to shopping and restaurants in the area. However, I was extremely disappointed during my last stay (9/18).... More

Was this review helpful? Yes 1
KinstonExpress, Front Office Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

Dear TravelDiva411, Thank you for the time you took to leave us your comments and concerns. Thank you for your many visits to our Hotel on occassions past. We are glad you were pleased with the room amenities, service provided to you by the staff, and the appearence and condition of both the guestroom and hotel interior and exterior. We... More

Myrtle Beach, South Carolina
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 30, 2013

I love staying at this hotel when passing through Kinston, but this past stay was SPECTACULAR!! The entire hotel has been upgraded. Getting into the room was far easier with the new pass key. The toiletries are from Bed & Bath where I shop normally, the wide screen tv was a blast to watch as I sank into a very... More

Was this review helpful? Yes 1
KinstonExpress, Front Office Manager at Holiday Inn Express Hotel & Suites Kinston, responded to this review

"WOW" is truly what we want you to say each and every time you leave from your stay with us. Thank you for the outstanding review and for your continued loyalty to our Hotel and brand name. We are pleased to know that the renolvations are to your liking. Also we are glad to know you're enjoying the new bathroom... More

stamford, ct
Top Contributor
216 reviews 216 reviews
25 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed May 2, 2013

The room was clean and comfortable. We arrived at night and the road in is slightly confusing but once found we had a good night's sleep and were refreshed for our travels. Staff was very nice, breakfast room was very nice with their hot cinnamon buns.

Was this review helpful? Yes 3
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Additional Information about Holiday Inn Express Hotel & Suites Kinston

Address: 1156 Hill Farm Road, Kinston, NC 28503
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Kinston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kinston 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Kinston
Holiday Inn Kinston
Kinston Holiday Inn

24 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Kinston, the ideal hotel for business or leisure. Also welcome to historic Kinston, North Carolina home of the Kinston Indians Baseball team that plays at Grainger Stadium. We are located just off US 70 midway between Raleigh and the Carolina Coast. Originally established as a tobacco inspection center in 1759 along the banks of the Neuse River, the city was first known as Kingston (named for King George III of England). In 1784 following the revolutionary war the people of Kingston requested the letter G be dropped. In 1826 Kinston was incorporated. Come see the many historical sights Kinston has to offer such as the C.S.S. Neuse State Historic Site and the Caswell Center No.1 Fire Station Museum. If you are traveling here on business, there are plenty of companies in the area including Electrolulx, Smithfield Foods, and West Pharmaceuticals. While staying with us our rooms are equipped with a work desk and free high-speed Internet. We also offer spacious king suites which include whirlpool tubs. In the evening come down to the lobby and indulge yourself with some of our fresh baked Otis Spunkmeyer cookies as well as fresh fruit. Our hotel will do its best to meet your every need to make your stay as perfect as possible. Visit Kinston and Stay Smart at the Holiday Inn Express Hotel and Suites. ... more   less 
Number of rooms
74

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