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Hampton Inn Kinston

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1382 Hwy 258 South, Kinston, NC 28501
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1 room 1 guest
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Hampton Inn Kinston
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245 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • All months
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  • Mar-May only
    (71)
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kinston, United States
1 review
3 of 5 stars Reviewed 1 week ago

very unfriendly house keeper are the worst. staff isn't welcoming at all. hopefully management will talk to the staff and train them on customer service.rooms don't smell so great, pool water wasn't cleaned the women at breakfast is the nicest person there the only one with customer service and i tipped her well. hopefully yur visit wont be as bad... More 

Review collected in partnership with Hampton

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Knoxville, United States
1 review
3 of 5 stars Reviewed 1 week ago

The front desk personnel were not friendly, offered no additional assistance, no directions to the elevator, no offer of bottle water,etc. They basically just signed me in and gave me my room key. This was the case when I registered that evening, and even with a totally different person on staff at checkout the next morning, he had the same... More 

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Statesville
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here several times and we really enjoy the nice clean large rooms and the friendliness of all employees! We highly recommend here for anyone just passing thru or there to visit for several days!

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Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Had reservations to stay the night and after checking in we wanted to swim and relax at the pool before dinner. When we went to the room the floor carpet was soaking wet for some reason I could not find. We went to the pool and it was not a good experience due to a loud group drinking and smoking... More 

Was this review helpful? Yes 1
Travis B, General Manager at Hampton Inn Kinston, responded to this review

Dear Jmd2203; I do apologize that you experienced and unpleasant stay here at the Hampton Inn Kinston, NC. As we may have failed in controlling other guests’ behavior at the pool, we will be conducting a staff training on the proper procedure for handling these type of issues to ensure that all guests feel safe and not disturbed by others.... More 

College Park, Maryland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family returned to this hotel for 2015 Nobles family reunion weekend and we were glad to be back. There was a slight hiccup. When we got to our room, we noticed that it had one king bed and we were right across the hall from the elevator. We called the front desk and expressed our concerns that we need... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago

This Hampton Inn is among the best Hampton Inns I have visited. The rooms were nice, bedding was extremely nice. They have a great pool area and the lobby was ver inviting. Large selection of food for breakfast as well. I will definitely return to this hotel.

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Cary, North Carolina
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel, much better than i expected. The hotel is sort of tucked away from the town that seems a bit dumpy. there is a hardees, right on the side of the hotel. the inside/ entrance of the hotel is very elegant. Breakfast was great. will stay again. Good experience'

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Snow Camp Nc
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Let's start off with the one positive - clean room and hotel facility. My family been driving from Mateo from a trip to the coast to Kinston, my mother's hometown to visit my family's gravesite. My mother had reserved the room a week prior, we thought everything was going to be ok. For one, the rep with the hotel never... More 

Was this review helpful? Yes 1
Travis B, General Manager at Hampton Inn Kinston, responded to this review

Snowcamp2010: There was no excuse for the unprofessionalism of the hotel staff. I do apologize that you and your family experienced poor service and this matter has been brought to the highest attention for better training of our staff. Please except my apology and please do not let the service you received at the Hampton Inn Kinston deter you from... More 

Richmond, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very modern, spacious lobby; very clean. Staff were helpful and friendly. Staying again in the fall! Close to area restaurants. Easy access to entrance. Because of the cleanliness, friendly staff and spacious room, we will make this hotel our first choice in this area.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sylvania, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Could not find a hotel in New Bern so this was as alternate selection. Found this location on google and we were not disappointed. The breakfast buffet was excellent. The young lady at the desk was very helpful. Our first room selection smelled like smoke and we were moved to another room.

Review collected in partnership with Hampton

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