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Quality Inn

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722 York Rd., Kings Mountain, NC 28086 (Formerly Comfort Inn)
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30 reviews from our community

Traveler rating
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    1
    7
    7
    14
See reviews for
8
5
5
10
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Senior Contributor
44 reviews 44 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 13, 2015

Stayed here for a week. Was not that bad as reviews prior to this. Rooms were clean. A little small. Not bad for the price. Close to Kings Mountain training center. Restaurant not far away. Staff was friendly.

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Little Switzerland, N.C.
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed December 28, 2014

Everything from cockroaches, holes in bedding (even in non-smoking rooms), nasty odors, crud in bathrooms, rude gal on night shift and just overall poorly managed. We asked to change rooms a couple times due to odors and smell of smoke. We soon noticed smoke was drifting up from lower floor where contractors were barbequing right by their rooms (which is... More 

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Senior Contributor
49 reviews 49 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed December 21, 2014

I reserved and was charged for a King Suite which was advertised as including a microwave and refrigerator. These were not in my room. When I reported this to the desk I told that none were available. I pointed out that is what I had reserved and paid for and I was told that I had a king bed and... More 

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Tennessee
Top Contributor
135 reviews 135 reviews
27 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed December 15, 2014

We stayed here on a quick business trip. The room and linens were not clean. The location was convenient but not worth it due to the room quality. You would be better off spending a little more and getting closer to Charlotte.

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Athens, Georgia
Contributor
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 9, 2014

Filthy, smelly, rundown, seedy. I was given a non-smoking room which smelled strongly of smoke and other bad smells. Went to desk and was given another room. Upon entering, I was assaulted by the smell of mold and stale body odors. The carpet had bits of tissue/toilet paper dotted about. The commode had urine in the bowl and toilet seat--even... More 

Was this review helpful? Yes 1
Goose Creek, South Carolina
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed December 2, 2014

We simply laugh about our experience here. The staff at the front desk were simply delightful and the bed was very comfortable and the room was spacious; Oh, we did have hot water, too. Beyond that we have to laugh. We couldn't regulate the heat and the bathroom was the most jury-rigged affair imaginable. The shower was a disaster and... More 

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Albion, New York
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed November 2, 2014

Thank goodness I only stayed here for 2 nights. First the "ok" part. The wifi was good. And the room was a good size. As for the rest, this is a trucker type hotel. I wouldn't stay here again. The room stunk, the curtain had who knows what on it on the outside, the bathroom was nasty tiles missing on... More 

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New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 13, 2014

All rooms are the same when you turn off the lights right? Not so much in the case! This quality inn is ‘newly refurbished’ On the plus side the staff is very friendly and courteous, the bed and bedding were comfortable and bug free. The waffle maker and waffles in the breakfast room were superb! On the down side, I... More 

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Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 4, 2014

I called the morning of our arrival, and it was confirmed that our room would be ready as requested. However, when we arrived the room that I was offered didn't match what I had reserved. Why did they take my credit card info to reserve the room, if they didn't even have the room I wanted available? We stayed regardless... More 

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Florida
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed July 20, 2014

I'm always skeptical when I read bad reviews. I think sometimes people go in with higher expectations and then get disappointed. Honestly, what do expect for $50/night? They are in the process of remodeling. The rooms are clean and have flat screen TV's. We also had a microwave and fridge. The hot breakfast is good with waffles, biscuits and gravy,... More 

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