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Shutters on the Banks

Certificate of Excellence
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405 S Virginia Dare Trail, Kill Devil Hills, NC 27948 (Formerly Colony IV by the Sea)
6 people have started booking this hotel
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Shutters on the Banks
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686 Reviews from our TripAdvisor Community

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Traveler rating
    333
    235
    75
    29
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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    (686)
  • Mar-May only
    (149)
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    (154)
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    (56)
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Keller, Texas
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The best thing about this hotel was that it was directly on the beach. However, it is old and needs updating. The beds were uncomfortable and we were kept up all night from people walking around upstairs. Plus, there was not an ironing board in our room. I would only recommend if spending more time at the beach rather than... More 

Was this review helpful? Yes
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you for reviewing our property. We will be renovating ,innovating and sprucing up the property. Please come back next year to enjoy it. We are sorry we have disappointed you this time. Sincerely, Simone Ryan More 

Spring, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

So we stayed one night as we always stay in a hotel before we checked into our house in Hatteras. We were presently surprised with Shutters so much we will be booking next year and can't way to stay again. They had fireworks right on the beach and we were able to watch right outside of our room. They did... More 

Was this review helpful? Yes
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you for reviewing our property on Trip Advisor. Your perfect score is greatly appreciated and we value your feedback. Our goal is to give each of our guests’ superior service and it’s great that we exceeded your expectations. Please come back anytime!!! Sincerely, Simone Ryan More 

Elizabeth City, North Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

Even though we live close to the Outer Banks, it is always great to be able to get away and actually stay on the beach for a few days. The Shutters on the Banks, formerly know as the Colony IV, has always been a family favorite. We have been repeat customers for years. The rooms are very clean, accommodating, and... More 

Was this review helpful? Yes
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you so kindly for taking the time to review our property on Trip Advisor. We are very happy that we have exceeded your expectations. Our staff strives to deliver an outstanding service to each and every one and this is what differ us from the competition. We feel blessed and fortunate to have such great team members. Thank you... More 

Clemmons, North Carolina
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I booked through hotels.com. We opted for a room with ocean view and it was worth it. The hotel needs to update some items in the room. Tub/shower is very small but adequate. Sink was updated with granite but is right next to the outside entrance. All rooms have an outside entrance. Being on the shore, and with salty air,... More 

Was this review helpful? Yes 1
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you so much for recognizing COMFORT-STYLE-VALUE that Shutters on the Banks has to offer. It is definitively a hidden GEM! I am very proud to be part of such an excellent team...they are the EPITOME of hospitality! Shutters on the Banks is "HOME AWAY FROM HOME! Please come back anytime to experience all the amenities such as the hot... More 

Reading, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

This is a great place to stay for a family trip to the Outer Banks, very responsive staff, nice room, nice facility, great breakfast, would stay here again. Prime location. Easy access to the beach (nice beachfront location).

Was this review helpful? Yes
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you for taking the time to review our property . It is greatly appreciated and we value your feedback. Our goal is to give each of our guests’ superior service and it’s great that we exceeded your expectations. Thank you for acknowledging our team members as they strive to deliver an outstanding service to each and every one and... More 

Minneapolis, Minnesota
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed three nights and was worried from previous reviews that it was expensive for what you get. Have to admit that our room overlooking the parking lot was only average, though noise was not really a problem. Pool is very small but most families are on the beach. Beach is wide, beautiful and very accessible. We had a short walk... More 

Was this review helpful? Yes
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you so kindly for taking the time to review our property on Trip Advisor. We are very happy that we have exceeded your expectations. Please come back anytime!!! Sincerely, Simone Ryan More 

Washington DC, District of Columbia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is on the beach. Very convenient for families. No need to get in your car. The beach was low key and relaxing.We enjoyed the two onsite pools and hot tub. Clean accommodations with comfy beds and professional staff.Free breakfast in the morning with Belgian Waffles, pastries, biscuits with gravy etc. Perfect for families. The family unit has a... More 

Was this review helpful? Yes
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you so kindly for taking the time to review our property on Trip Advisor. We are very happy that we have exceeded your expectations. Looking forward to serving you again. Sincerely, Simone Ryan More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Decent place...overpriced for what you get. The pictures online look NOTHING like when you arrive. Overall, it was fine for a weekend, but I wouldn't want to stay longer than that. Walls in the room are paper thin and the "breakfast" they provide is sub-par at best. Relatively clean and very convenient beach access. Again, it was what it was,... More 

Was this review helpful? Yes 1
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you for taking the time to review our property. Please accept our most sincere apologies for not being up to your standard of accommodations. We strive every day to deliver an outstanding stay to all our guests and we are sorry that we have failed you. We hope that you will consider coming back to visit us. Sincerely, Simone... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful hotel on the beach we randomly picked. Great location, service. Staff were so nice and accommodating. Great restaurant across the street - Port-o-Call ! Happy hour appetizers that were great! Would love to stay here again! Thanks!

Was this review helpful? Yes
Simone R, General Manager at Shutters on the Banks, responded to this review

It was a great pleasure to read your review. Thank you so much for recognizing COMFORT-STYLE-VALUE that Shutters on the Banks has to offer. It is definitively a hidden GEM! Sincerely, Simone Ryan More 

Clayton, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room smelled great--fresh and clean--and was. The staff was friendly, upbeat, and helpful. Good breakfast (an independent staff of 3-4 people were working on it and keeping it refreshed, and they were helpful and friendly, too). Everything from this hotel was "no problem!" (like getting five more clean towels) with a cheerful demeanor. The hotel is right on the... More 

Was this review helpful? Yes
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you for taking the time to review our property. We are pleased that you have enjoyed your stay with us. Our team members are always going above and beyond to fulfill every guest needs and wants. Thank you for acknowledging their efforts. Sincerely, Simone Ryan More 

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