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Shutters on the Banks

Certificate of Excellence
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405 S Virginia Dare Trail, Kill Devil Hills, NC 27948 (Formerly Colony IV by the Sea)
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Shutters on the Banks
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Shutters on the Banks
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637 reviews from our community

Traveler rating
    302
    223
    69
    29
    14
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
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  • German first
  • Any
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    (637)
  • Mar-May only
    (148)
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Fuquay-Varina, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I've stayed with Shutters on the Banks twice already this year and look forward to my return late summer or early Fall. This hotel is not a chain, but a unique and wonderful place to stay when at the Outer Banks. Their theme, property layout, attention to detail and getting it right shines above the rest. You'll enjoy their location... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great little place right on the beach!! Customer service was outstanding!! Great restaurants and lots to do nearby. Balcony room was extra special looking at the ocean. Carolina Golf Club about twenty minutes away was a great value.

Was this review helpful? Yes 1
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you so kindly for taking the time to review our property on Trip Advisor. We are very happy that we have exceeded your expectations. Our staff strives to deliver an outstanding service to each and every one and this is what differ us from the competition. We feel blessed and fortunate to have such great team members. Thank you... More 

Albrightsville, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After booking through Booking.com or stay at Shutters was a breeze. From the friendly staff at the front door to housekeeping we had a great experience. Parking was very easy, rooms where clean. Only complaint we had was that there was no type of seating outside of hotel room to sit and talk with people. Definitely will consider again for... More 

Was this review helpful? Yes
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you so kindly for taking the time to review our property on Trip Advisor. We are very happy that we have exceeded your expectations. Our staff strives to deliver an outstanding service to each and every one and this is what differ us from the competition. We feel blessed and fortunate to have such great team members. Thank you... More 

Manassas, Virginia
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Were here a year ago for our anniversary. We had issues with noisy neighbors. I indicated it was our anniversary and Shutters not only moved us to a different room, but upgraded the room at no additional charge. They even gave us a lovely anniversary card! Shutters helped make our anniversary more special.

Was this review helpful? Yes
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you so much for taking the time to write a review our property on Trip Advisor. We are happy to have been able to upgrade you at no cost so that you could enjoy your stay with us. Our team members are the best and they will go above and beyond to fulfill a guest needs and wants. We... More 

Virginia Beach, Virginia
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I needed a room for tonight only my uncles house was full. I called Thursday night they gave me a rate etc.. They were very helpful and pleasant. I am currently in the room it in the non beach (cheaper section) no elevator but it's only 2 levels. The room is a little stuffy but it is the start of... More 

Was this review helpful? Yes
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you so kindly for taking the time to review our property on Trip Advisor. We are very happy that we have exceeded your expectations. Our staff strives to deliver an outstanding service to each and every one and this is what differ us from the competition. We feel blessed and fortunate to have such great team members. Thank you... More 

Top Contributor
51 reviews 51 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Check-in was easy,; the staff was extremely helpful and considerate. My 83 year old mother cannot do stairs so they moved us to a first floor room. The renovations are nice but I don't think the bathroom had been renovated. We're extremely satisfied with everything EXCEPT the extreme noise level. We could not get to sleep not until the wee... More 

Was this review helpful? Yes 1
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you for taking the time to review our property on Trip Advisor. Although you seem to have enjoyed our helpful and considerate team members we did not exceed your expectations. We would like to apologize on behalf of our rowdy guests. Rest assured that we will revise our noise policy and we will make sure that every single guest... More 

Beaverdam, Virginia
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

2 night stay....great beach motel...great gazebo on the dune....they have indoor and outdoor pools!......the breakfast was just right....boiled eggs and Belgium waffles...biscuits and gravy and more....coffee and lemon water always available.. Staff was very friendly and accommodating. Lobby and pools were great--comfortable beds--rooms were clean but dated...the price is right. The air conditioning was loud but comforting. Free WiFi

Was this review helpful? Yes
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you for reviewing our property on Trip Advisor. We really appreciate you recognizing that our breakfast is well supplied. We are happy to hear that you have enjoyed our Breakfast buffet unlike other hotels chains we offer a complete buffet with waffles and much more. Our location is perfect and we are definitively a hidden gem. We are looking... More 

Lacey, Washington
Top Contributor
102 reviews 102 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

In a nutshell: Location- great location for the Wright Bros exhibit as well as right on the beach Room- we had 2 queens with a "pool view". In the busy season, this room might be too close to the pool noise, but we were there right before Memorial Day and it was very quiet. The linens were good quality and... More 

Was this review helpful? Yes
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you for reviewing our property on Trip Advisor. Yes, our oceanfront location is the perfect spot for a vacation. We are centrally located in the Outer Banks and we have plenty of great amenities to make your stay pleasurable and comfortable. We hope you enjoyed walks on the beach or the great views Please come back anytime. Sincerely, Simone... More 

Greenville
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

A favorite place to stay. We love the two queen beds, given our family of four. The pool is nice, with both indoor and outdoor swimming. Easy walking distance to Duck Donuts and several eateries. Not much is lacking here, and the staff are super friendly. The property manager is also engaged and it shows.

Was this review helpful? Yes
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you so kindly for taking the time to review our property on Trip Advisor. We are very happy that we have exceeded your expectations. Our staff strives to deliver an outstanding service to each and every one and this is what differ us from the competition. We feel blessed and fortunate to have such great team members. Thank you... More 

Williamsburg, Virginia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The Location was perfect and the Staff was MORE than helpful. The lobby has an adorable nautical theme and the rooms are clean and the water pressure is GREAT. No complaints for the price. I might suggest calling them directly to book a room, as I booked online and realized at check-in that the people in front of me checking... More 

Was this review helpful? Yes 1
Simone R, General Manager at Shutters on the Banks, responded to this review

Thank you for reviewing our property on Trip Advisor. We are happy that we have exceeded your expectations . It is very wise to call the hotel directly as we often offer discounts. We are looking forward to serving you again. Sincerely, Simone Ryan More 

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Double Queen Room with Dune View (26)
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Junior Suite (29)
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Sunrise Suite (60)
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Tower Room with Dune View (28)

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