Management was rude, told us at check-in that the room we requested and the room we confirmed three days prior to arrival was not available. Responded in a short, rude manner with "we reserve the right to change the room at anytime prior to check-in". OK, I can understand that, but then don't tell me "the room is under renovation".... More

We just finished a weekend trip at Shutters. I have no complaints. Check in was easy. We had an ocean view room. We were right next to the house on the far left, so we slid our chairs over on the balcony for a little more privacy. The room was clean with a hair dryer, microwave, and fridge for our... More

This hotel did not disappoint. Like another reviewer stated when my husband and I visited it was chilly. We really loved our tower room with the ocean view and balcony. The only inconvenience was having workers paint at the elevator entrance. However, there were signs up about the hotel undergoing a renovation. After the workers completed the elevator entrance way,... More

A great central location for exploring and beach visiting. Helpful and friendly staff. Room was clean and welll furnished. Stayed two days and had great breakfasts both days. Would stay again on our next outer banks visits.

We go to the Outter Banks of NC several times per year just to get away. We have been staying at the Shutters on the Banks for the past three years or so, and have been totally satisfied with each stay. The rooms are bright and clean, the staff are very accomodating and friendly and would recommend to anyone. They... More

Stayed during off season. It was chilly when we were there. Due to the weather we looked for a hotel with an indoor pool. Service was excellent. Asked for additional towels one morning and before we retuned from breakfast the towels were there and the room cleaned. We will definitely stay here again.

My family and I had a wonderful stay at Shutters on the Banks. They had an indoor pool for my son to swim when the weather was cold and a checkerboard he loved to play during breakfast. We stayed on the first floor and could enter in front and walk to the beach from our porch on the back. Loved... More

My family and I look forward to staying at Shutters on the Banks. The weather was a bit chilly on this vacation and the indoor pool was perfect for the kids.The rooms are clean and the staff has always been courteous.

We recently stay at Shutters on the Banks. We picked this hotel because it had many good reviews and also had an indoor pool and free continental breakfast. The first issue was at check in when the front desk clerk tried to charge my husband a higher rate than our reservation. Fortunately, he brought the information with him so she... More