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BEST WESTERN Ocean Reef Suites

3.0 of 5 107 S Virginia Dare Trail, Kill Devil Hills, NC 27948
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BEST WESTERN Ocean Reef Suites
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BEST WESTERN Ocean Reef Suites
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379 reviews from our community

Traveler rating
    131
    139
    59
    23
    27
See reviews for
170
121
14
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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  • German first
  • Any
English first
  • All months
    (379)
  • Mar-May only
    (72)
  • Jun-Aug only
    (146)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (60)
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Chesapeake, Virginia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this property from December 17th until December 19th of 2014. It was just my boyfriend and I, and we had a great time. First of all, this hotel is in the heart of the action. Yes, I know there isn't much "action" in the Outer Banks in the month of December. But for what little bit is... More 

Was this review helpful? Yes
Lynda S, Manager at BEST WESTERN Ocean Reef Suites, responded to this review

Thank you so much for your review. We pride ourselves on Customer Service no matter what time of year. Looking forward to seeing you again.Bill Grace More 

Charlottesville, United States
1 review
4 of 5 stars Reviewed 1 week ago

A very good off-season value, close to many sights/activities in northern OBX, excellent service. Our suite had a fridge and a microwave, 2 TVs, a sliding door separating bedroom and living room-- so it'd be good for sharing for families and/or friends. Outdoor pool is open in summer only, though.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lynda S, Director of Property Management at BEST WESTERN Ocean Reef Suites, responded to this review

Thank you for taking the time to write your review, and happy you enjoyed your visit to the Outer Banks. We look forward to seeing you again in the near future. Regards, Lynda More 

Richmond, Virginia
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everytime we come we are coming back home. The people at Best Western make us feel welcome. And Connie in the breakfast area is wonderful! The remodel is great, but we miss the dishes, silverware and glasses that we used when we brought food back to the room to eat. We have a great room that we always get when... More 

Was this review helpful? Yes
Lynda S, Director of Property Management at BEST WESTERN Ocean Reef Suites, responded to this review

Thank you for taking the time to write your review. Connie is indeed an asset to our property and organization, she strives to make sure each guest has an excellent visit. We look forward to you visiting again soon. Regards, More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is at MP 8 on the beach road and convenient to what we like. The hotel shares the beach with a large public beach access/bathhouse next door so in the summer there are lots of kids and lots of activity. The hotel is across the street from the Stop-N-Shop where all our beach necessities and good sandwiches can... More 

Was this review helpful? Yes
Lynda S, Front Office Manager at BEST WESTERN Ocean Reef Suites, responded to this review

Thank you for your pleasant review. We have completed all of the renovations on the top three floors of the hotel and I am confident we have addressed the little "oversights" you have mentioned. I apologize for any inconvenience they caused during your stay. We are looking forward to your next stay. Bill Grace Assistant General Manager More 

Michigan
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were lucky enough to get one of the beautiful oceanfront, updated rooms and could not have been more pleased. We loved having the small apartment type space. The beds and pillows made for excellent sleeping. The only complaint would be the lights on the bathroom mirrors are not bright enough. The hot breakfast had great choices -- scrambled eggs... More 

Was this review helpful? Yes
Lynda S, General Manager at BEST WESTERN Ocean Reef Suites, responded to this review

Thank you for taking the time to let us know you had a great stay. We are happy to have you as a guest and hope to see you again soon. Thank you, Carrie Collie More 

Norfolk, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Always stay at Ocean Reef, several times a year. Have been a loyal customer for years... Hotel close to every thing and every place we enjoy...Always nice staff and always clean. Will be back in February...

Review collected in partnership with Best Western

Was this review helpful? Yes
Lynda S, General Manager at BEST WESTERN Ocean Reef Suites, responded to this review

Thank you for your response. We are glad you enjoyed your stay and are happy to have you as a guest. Hope to see you again soon. Carrie Collie More 

Virginia Beach, Virginia
Top Contributor
321 reviews 321 reviews
94 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had not been here in many years. The room I had has not renovated, it looks like it did over 10 years ago. The bathroom area was not very well lit. Staff was very friendly and check in and out was quick. It is in a very good location. Many place to eat and shop close by. The Wright... More 

Was this review helpful? Yes
Lynda S, Director of Property management at BEST WESTERN Ocean Reef Suites, responded to this review

Thank you for taking the time to write your review. Renovation in all of our rooms should be completed by spring, we hope you will visit again soon and enjoy the newly remodeled rooms. Regards, More 

Frederick
Top Contributor
515 reviews 515 reviews
58 hotel reviews
261 helpful votes 261 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After reading the past three reviews, I'm glad that we didn't book here prior to the rennovations that other have described. Our suite was very nice, with the amenities that the others have described, in the ocean/sand neutrals that I find so relaxing. I did notice that the bathroom area around our tub and doorway wasn't prisitne, the light switches... More 

Was this review helpful? Yes
Lynda S, Director of Property Management at BEST WESTERN Ocean Reef Suites, responded to this review

Thank you for taking the time to write your review, we value your comments and suggestions and will continue to strive to exceed guest satisfaction. We hope that you will visit again soon. Regards, More 

Washington, North Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We didn't have a reservation and got one of the last three rooms available.When we got to the room the maid was still working but said she was finished and left promptly. Apparently it was one of the suites that had not been renovated yet but at first glance other than the bathtub being gross it was a very nice... More 

Was this review helpful? Yes
Lynda S, Director of Property Management at BEST WESTERN Ocean Reef Suites, responded to this review

Thank you so much for taking the time to write your review. I was shocked at some of your comments and have opened an internal investigation on each of your concerns. Please do not hold this one bad experience against Ocean Reef or Best Western. Should you wish to return, please call the property direct and we will give you... More 

Pocomoke City, Maryland
2 reviews
5 of 5 stars Reviewed November 20, 2014

An excellent place on the Outer Banks before renovations, now it is a super place, very comfy furniture, nice colors in the unit, great bedding and beautiful ocean views. This should be your go to place, you won't be sorry.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lynda S, Director of Property Management at BEST WESTERN Ocean Reef Suites, responded to this review

Thank you for taking the time to write your review on your recent stay at our property. We are happy that we were able to exceed your expectations, and look forward to you visiting again soon. Best Regards, More 

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Additional Information about BEST WESTERN Ocean Reef Suites

Address: 107 S Virginia Dare Trail, Kill Devil Hills, NC 27948
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Ocean Reef Suites 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Ocean Reef Hotel Kill Devil Hills
Best Western Kill Devil Hills
Kill Devil Hills Best Western
BEST WESTERN Ocean Reef Suites Outer Banks, NC - Kill Devil Hills
Hotel Style:
#5 Business Hotel in Kill Devil Hills
#6 On the Beach Hotel in Kill Devil Hills

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