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All 7 Kannapolis hotels

Holiday Inn Express Hotel & Suites Concord

2.5 of 5 Hotel   |   2491 Wonder Dr, Kannapolis, NC 28083
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Ranked #1 of 7 hotels in Kannapolis
A recent review
3 of 5 stars reviewed 6 days ago
cheryl h Durham, North Carolina
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48 people have reviewed this hotel

Traveler rating
    20
    12
    11
    3
    2
See reviews for
4
14
5
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Durham, North Carolina
Top Contributor
357 reviews 357 reviews
13 hotel reviews
207 helpful votes 207 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

By Holiday Inn Express standards, this one wasn't as nice as others we have stayed in. The room was very small and the computer chair was so big you only had about a foot between it and one of the beds. You had to turn sideways to get around it (it did not slide under the desk because of the... More

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Top Contributor
110 reviews 110 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a business trip definitely not leisure. I spent 5 days and 4 nights on this trip. After a mentally stressful day this was a relaxing place to come to each night. The location is great, within walking distance too many restaurants and next door to a Walmart. The desk clerk who checked us in was full of very... More

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Mokena, Illinois, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
2 of 5 stars Reviewed 1 week ago

The wireless kept going in and out, very frustrating as I depend upon this for business. Hotel itself was average though the staff was friendly. I would have rated higher if not for the wireless problem .

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Clifford, Pennsylvania
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great Hotel Very good location to Charlotte Motor Speedway, Mall, and Food places. Very nice and clean property, Fair pricing with good breakfast. Super shower lots of pressure. Would stay there again.

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Spartanburg, South Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After reviewing trip advisor I decided to book. Just as other reviews stated: great choice, very fast check-in, clean room and decent breakfast choices! Our carpet in the room needs to be shampooed from wear but that's the only thing I found that I can note. I will stay there again!

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Pensacola, Florida
Contributor
20 reviews 20 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 10, 2014

Everything in the inn was acceptable, although a little used around the edges. The front desk staff were charming. The breakfast started on time (a big plus for someone who is driving) and included a little more variety than some. I did not like the cancellation policy which would have retained my one night deposit if I was delayed.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Concord, responded to this review

Dear PickySleeper482, We appreciate you taking the time to write a review of our hotel. I am happy to read you like the breakfast that was served and our friendly staff. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I am sorry some aspects... More

Cleveland, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 20, 2014

It was everything we wanted for this type of property. Hotel was clean, we felt safe, and it was quiet. The lovely ladies at the reception desk were exceedingly pleasant and helpful. The breakfast bar was typical but always well stocked and very, very clean. We also came for the Mustang 50th anniversary and the location worked well for us.... More

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Appleton, Wisconsin
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 19, 2014

We stayed here four nights while attending the 50th Birthday party for the Ford Mustang. Lot of other Mustangers here. About average for a Holiday Inn Express. Treadmill was ok but no remote for the TV?? Breakfast was barely average with the same "biscuts and gravy" anf patties all the Expresses have. They need to mix it up. DO NOT... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Concord, responded to this review

Dear jbrantmeier, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you... More

Durham, North Carolina
1 review
3 of 5 stars Reviewed April 14, 2014

For the life of me I can't understand why hotels will put kiddie sized pillows on a king sized bed. Please just buy some king sized pillows! it's hard to find your pillow at three in the morning in a pitch black room much less when they are tiny. C'mon guys! the room itself was clean and roomy but the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Concord, responded to this review

Dear Jerry Y, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding cleanliness. However, we’re sorry we fell below your expectation regarding the tub and pillow selection. We will address these concerns. I assure you the feedback of our hotel will be... More

Bradenton, Florida
Top Contributor
123 reviews 123 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 8, 2014 via mobile

Stayed here during a weekend getaway visit. Staff were terrific from the minute we walked in. Very close to multiple shopping areas, and approx 20 minutes from the race track. Certainly a perfect spot to stay when visiting the area.

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Additional Information about Holiday Inn Express Hotel & Suites Concord

Address: 2491 Wonder Dr, Kannapolis, NC 28083
Phone Number:
Location: United States > North Carolina > Kannapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Concord 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Concord
Holiday Inn Kannapolis
Kannapolis Holiday Inn
Holiday Inn Express Kannapolis

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The beautifully designed Hotel Inn Express Hotel & Suites Concord provides a European atmosphere with 81 spacious, well appointed guest rooms with all the amenities that keep the business traveler in mind. All guest rooms have free high-speed Internet connectivity, coffeemaker, microwave, refrigerator, hairdryer, iron/iron board, 2 line speaker phones, dataports and voicemail. Hotel features indoor pool, fitness center, meeting room and business center. The Holiday Inn Express Hotel & Suites is located off of I-85 at exit 60, Dale Earnhardt Blvd. in Concord/Kannapolis, NC. Conveniently situated in the Northlite Shopping center, the hotel is located within walking distance from a variety of popular restaurants including Ruby Tuesday, Logans Roadhouse, and Johnny Carino's. Spend some free time shopping at retail shops including Sam's Club, Wal-Mart, and Kohls (all within walking distance). The hotel is also minutes from CMC NorthEast Medical Center, Windstream Communications, Concord Regional Airport, Perdue Farms, Phillip Morris and Lowes Motor Speedway. ... more   less 
Number of rooms
106

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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