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All 7 Kannapolis hotels

Holiday Inn Express Hotel & Suites Concord

2.5 of 5 Hotel   |   2491 Wonder Dr, Kannapolis, NC 28083
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67%
Ranked #2 of 7 hotels in Kannapolis
A recent review
5 of 5 stars reviewed 3 days ago
BabyGorilla Spartanburg, South Carolina
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44 people have reviewed this hotel

Traveler rating
    18
    12
    10
    2
    2
See reviews for
4
13
5
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
Spartanburg, South Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After reviewing trip advisor I decided to book. Just as other reviews stated: great choice, very fast check-in, clean room and decent breakfast choices! Our carpet in the room needs to be shampooed from wear but that's the only thing I found that I can note. I will stay there again!

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Pensacola, Florida
Contributor
20 reviews 20 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Everything in the inn was acceptable, although a little used around the edges. The front desk staff were charming. The breakfast started on time (a big plus for someone who is driving) and included a little more variety than some. I did not like the cancellation policy which would have retained my one night deposit if I was delayed.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Concord, responded to this review

Dear PickySleeper482, We appreciate you taking the time to write a review of our hotel. I am happy to read you like the breakfast that was served and our friendly staff. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I am sorry some aspects... More

Cleveland, Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 20, 2014

It was everything we wanted for this type of property. Hotel was clean, we felt safe, and it was quiet. The lovely ladies at the reception desk were exceedingly pleasant and helpful. The breakfast bar was typical but always well stocked and very, very clean. We also came for the Mustang 50th anniversary and the location worked well for us.... More

Was this review helpful? Yes 2
Appleton, Wisconsin
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 19, 2014

We stayed here four nights while attending the 50th Birthday party for the Ford Mustang. Lot of other Mustangers here. About average for a Holiday Inn Express. Treadmill was ok but no remote for the TV?? Breakfast was barely average with the same "biscuts and gravy" anf patties all the Expresses have. They need to mix it up. DO NOT... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Concord, responded to this review

Dear jbrantmeier, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you... More

Durham, North Carolina
1 review
3 of 5 stars Reviewed April 14, 2014

For the life of me I can't understand why hotels will put kiddie sized pillows on a king sized bed. Please just buy some king sized pillows! it's hard to find your pillow at three in the morning in a pitch black room much less when they are tiny. C'mon guys! the room itself was clean and roomy but the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Concord, responded to this review

Dear Jerry Y, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding cleanliness. However, we’re sorry we fell below your expectation regarding the tub and pillow selection. We will address these concerns. I assure you the feedback of our hotel will be... More

Bradenton, Florida
Top Contributor
123 reviews 123 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 8, 2014 via mobile

Stayed here during a weekend getaway visit. Staff were terrific from the minute we walked in. Very close to multiple shopping areas, and approx 20 minutes from the race track. Certainly a perfect spot to stay when visiting the area.

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South Florida, Florida
Top Contributor
52 reviews 52 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 4, 2014

We stayed at this hotel one night. The room was clean and the bed was comfortable. The free breakfast was very good. There is plenty of free parking. The staff is friendly. The fitness room is very poor. They have one treadmill which is outdated and does not work very well. You have to get a key to turn on... More

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Gastonia, North Carolina
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2014

During a recent snow storm, I made the decision to book a hotel room to be closer to a job related training class that was to be held regardless of the weather. This Holiday Inn Express was recommended to me by a class mate who was familiar with the area. I could not possibly say enough good things about the... More

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Boynton Beach, Florida
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 29, 2014

I would recommend this hotel. It was as the title reads "clean and comfortable." The desk staff was friendly and the hotel was quiet. They off free popcorn in the lobby and offered an apple at check-in as a member of their rewards club. The hotel is conveniently located just off I-85 adjacent to shopping and a number of restaurants.... More

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Melbourne, Australia
Top Contributor
92 reviews 92 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 21, 2013

Last-minute decision to stay in Kannapolis. Hotel smells of cleaning products from the moment you walk through the doors. The room smelled musty and very unpleasant; disappointing because Holiday Inn Express is usually very good. Night manager was very pleasant and helpful.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Concord, responded to this review

Dear teachexpat, Thank you for taking the time to post a review of our property. I am glad you found our hotel staff commendable. Please accept my sincerest apologies for the inconveniences you encountered during your stay and for the negative impression you had with the unusual smell of the room. I will certainly discuss your comments with the appropriate... More

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Additional Information about Holiday Inn Express Hotel & Suites Concord

Address: 2491 Wonder Dr, Kannapolis, NC 28083
Phone Number:
Location: United States > North Carolina > Kannapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Concord 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Concord
Holiday Inn Kannapolis
Kannapolis Holiday Inn
Holiday Inn Express Kannapolis

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The beautifully designed Hotel Inn Express Hotel & Suites Concord provides a European atmosphere with 81 spacious, well appointed guest rooms with all the amenities that keep the business traveler in mind. All guest rooms have free high-speed Internet connectivity, coffeemaker, microwave, refrigerator, hairdryer, iron/iron board, 2 line speaker phones, dataports and voicemail. Hotel features indoor pool, fitness center, meeting room and business center. The Holiday Inn Express Hotel & Suites is located off of I-85 at exit 60, Dale Earnhardt Blvd. in Concord/Kannapolis, NC. Conveniently situated in the Northlite Shopping center, the hotel is located within walking distance from a variety of popular restaurants including Ruby Tuesday, Logans Roadhouse, and Johnny Carino's. Spend some free time shopping at retail shops including Sam's Club, Wal-Mart, and Kohls (all within walking distance). The hotel is also minutes from CMC NorthEast Medical Center, Windstream Communications, Concord Regional Airport, Perdue Farms, Phillip Morris and Lowes Motor Speedway. ... more   less 
Number of rooms
106

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