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Comfort Inn & Suites

2.5 of 5 3033 Cloverleaf Parkway, Concord, Kannapolis, NC 28083 (Formerly Fairfield Inn Kannapolis)
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Comfort Inn & Suites
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Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
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20 reviews from our community

Traveler rating
    7
    8
    2
    1
    2
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7
4
Solo
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3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Knoxville, Tennessee, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

First, I am not one to write reviews but this experience was so bad I have to warn others. The day staff was great at check in...all was going well. Myself, wife and two children went to a show and returned that evening. Went upstairs with food from the near by c store and was preparing to settle in for... More 

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

A response to this on a social network certainly will not suffice, what I can confirm to you and as stated by your initial feedback is we have an excellent team. This appears to be an isolated situation and one that my team has addressed as per their conversation with you. There were no lies, you do in fact have... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 9, 2014

For my first stay, I was here for 3 nights strictly for business. I am in between houses right now and do not have internet. I lost a night of work the first night because I could not connect to the internet. The Ethernet cord was broken in the room. Fortunately I had one of my own. I still could... More 

Was this review helpful? Yes 1
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you so much for your honest review. This is a great example of how a new hotel and great service can be overshadowed. On a great note we just completed an overhaul of our internet service, the project was completed December 8th, unfortunately too late. I truly hope our staff won you over enough to give us another try.... More 

Savannah, Georgia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 29, 2014

We recently stayed at the hotel during a large dog show at the nearby arena. I cannot begin to tell you how terrific our stay was. From the beginning, when there was confusion with our reservation, the staff bent over backwards to accommodate us. The rooms are large and well appointed. I have absolutely nothing but praise for this hotel.... More 

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

Your generous review was equally a Wonderful Surprise! We cannot wait to welcome you and your sweet friend back, thank you again for the wonderful review! More 

Denver, Colorado
Top Contributor
64 reviews 64 reviews
24 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed November 29, 2014

Arrived at this hotel approx. 1AM had to be buzzed in but no problem. Staff was friendly and cordial. Wi-Fi worked as expected. Overall hotel / room was clean and modern. Breakfast was usual continental fare. Would stay again.

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

So glad you stopped in and trust you had an excellent nights sleep. We do lock our doors after 11pm for the safety of all our guest, thank you for understanding. Happy to hear you would stay again, and we truly look forward to the opportunity to welcome you back to our NEW hotel More 

Shepherdstown, West Virginia, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 23, 2014

We stayed here for 2 nights past week-end. The place had recently been remodeled and it shows. The décor is very nice-and everything is clean and new. Breakfast is good and the breakfast room people are friendly and keep the food well stocked. My only complaint is the bed-which Is VERY comfortable once you get in it but is so... More 

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for recognizing the features of our new hotel. We are happy to hear you were well rested and look forward to welcoming you again and will make sure to confirm a step stool More 

Lexington Park, Maryland
Top Contributor
59 reviews 59 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 23, 2014

Our room was right beside the elevator and amazingly it was not noisy. In fact our stay was pretty quiet. When we arrived there was a childs birthday party in the conference room, kids were running and yelling all over the lobby. So I was worried the night would be like that. Clean room. Continental breakfast was fine. Would stay... More 

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you so much for your review. The hotel in its construction made every effort to keep the guest in mind and noise control was one of those. We do hope to welcome you again More 

Springford, Ontario
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 10, 2014

Stayed here for 3 nights while attending a racing event in Charlotte. Front desk staff were friendly and helpful. Room was clean and quiet. Did not use the WiFi at all, but there is a computer in the lobby which allowed me to keep in contact with friends at home as I do not have a smartphone or laptop. Location... More 

Was this review helpful? Yes
Andy S, Owner at Comfort Inn & Suites, responded to this review

I cannot wait to share your review with our front desk team. We are overjoyed you enjoyed our new hotel. Thank you for your kind review and we look forward to welcoming you and those you refer to us! Cheers More 

Shallotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 29, 2014

This property was totally reworked in the spring and it looks great! Comfortable rooms, good service. We did not try the breakfast (there's an IHOP across the street) and the complimentary wi-fi was weak, but otherwise it was very nice.

Was this review helpful? Yes
Andy S, Director of Sales at Comfort Inn & Suites, responded to this review

With fresh new reviews, thank you so much! I do hope you try our complimentary hot buffet breakfast during your next trip, it is amazing! Our Wifi is being upgraded as I write. Cheers. More 

Asheboro, North Carolina
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed October 23, 2014

There are so many hotels in the area, my advice is to just stay somewhere else. The problem wasn't in the lodging (actually this hotel had the most comfortable beds my family has slept in away from home), the problem was with the service. I placed the reservation for ONE night over the phone 3 days prior to arriving, using... More 

Was this review helpful? Yes 1
Andy S, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Hello and thank you for your review. Your very kind words about our new property are sincerely appreciated, and I am certainly glad to hear you slept well. Travelling itself can be stressful and I am sorry to have added to that. We do have a wonderful staff however it was made very clear by your review that we did... More 

Coldbrook, Canada
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 14, 2014

Where do I start. First was the check in and the staff were very pleasant to deal with. We had room 200 which had a Jacuzzi tub and lots of room. Fridge and microwave king size bed which is the second most comfortable bed I have ever slept in at a hotel. Hotel was clean and the free breakfast was... More 

Was this review helpful? Yes 1
Andy S, Director of Sales at Comfort Inn & Suites, responded to this review

How do I begin to thank you for your kind review! Our staff loves feedback and I cannot wait to share yours! Thank you for the pleasure in hosting you, we welcome you back again More 

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Additional Information about Comfort Inn & Suites

Address: 3033 Cloverleaf Parkway, Concord, Kannapolis, NC 28083 (Formerly Fairfield Inn Kannapolis)
Phone Number:
Location: United States > North Carolina > Kannapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 84
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Also Known As:
Fairfield Inn Kannapolis Hotel Kannapolis
Fairfield Kannapolis
Kannapolis Fairfield Inn

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