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Comfort Inn & Suites

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3033 Cloverleaf Parkway, Concord, Kannapolis, NC 28083 (Formerly Fairfield Inn Kannapolis)
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Comfort Inn & Suites
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31 Reviews from our TripAdvisor Community

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Traveler rating
    12
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It's been several year since my family stopped at the Comfort Inn in Kannapolis and things have changed for the better. It was always a reliable, clean, reasonably priced stay for the family, but the face-lift makes it 10 times better. You walk in and it has the updated mid-century modern look of an up-scale hotel. The room is equally... More 

Was this review helpful? Yes 1
Andy S, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Kathyds, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Goldsboro, North Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our experience was good. Hotel was clean, rooms where nice, the only complaint we have is the bed was rock hard. They had a extra firm mattress in our room and they where booked up so we kinda got stuck with it. We didn't sleep much but other than that everything was awesome!

Was this review helpful? Yes 1
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for your kind review, it was our pleasure hosting you and although sleeping expectations are different for all our travelers it is very important to us to have a variety of options. We do hope to welcome you back soon on one of our softer options. Cheers More 

Newburgh, Indiana
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 15, 2015

For us, clean, quiet and reasonable are the three words we appreciate when traveling. We got that here. Staff was friendly; room was nice and clean, and the location convenient. Very decent breakfast. Decent price. Nothing brilliant to say about the place, but a good stay; we would stay there again.

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you so much for your business, we look forward to welcoming you back and introducing those that follow your review! More 

1 review
1 of 5 stars Reviewed May 4, 2015

Made a reservation for arrival on May 1 and departing May 3. We knew it would be a busy weekend so made reservations early on February 2.Our plans changed and we called on Tuesday, April 28 at 5:48pm to change arrival date from Friday to Saturday. Front desk agent was helpful in making the change and we thought no more... More 

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

I do apologize we have not been in touch with you before now, and I will be sure you are contacted immediately. May 1-3 was an exceptionally busy time and our hotel and its staff takes pride in always doing the right thing. Thank you for allowing us to look into this further... More 

Panama City, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 4, 2015

I stayed from 3-25 to 3-30 . This was my first stay at this hotel. Have already booked another stay. The rooms were clean, and comfortable. The staff was very friendly, and helpful ! Super pet friendly !!!

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

Wow thank you for the review and the opportunity to welcome you back! Cheers and safe travels More 

Atlanta, Georgia
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 30, 2015

We spent 4 nights in a suite (bedroom and large sitting area) and found it very comfortable and pleasant. The bed was excellent and the room was very quiet. Though small, the lavatory with counter space was an excellent height and wonderfully lighted. The closet was larger than average medium price hotels usually have. Having a refrigerator and microwave is... More 

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

What a pleasure it was to welcome you and your group to our hotel, wagging tails always add smiles. We look forward to welcoming back! Thank you for the time it took you to write a review More 

Charlotte, North Carolina
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed March 28, 2015

The décor when you walk through the front door was quite impressive and very modern; quite different than their usual hotels. The two young ladies that checked me in were quite friendly and courteous. Apparently there was a dog show going on so the hotel was completely booked. I wish I had known because I am allergic to dogs and... More 

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

What a pleasant review! Your time in describing our decor, cleanliness and most of all customer service means so much to our team! We do hope to welcome you again in the very near future. More 

Babylon, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 20, 2015

On the way home from Florida we needed a one night stay in NC. We thought we would try the Comfort Inn. It was a good choice. Very clean. Pleasant staff. With the coupon available at a rest area it was also very affordable. We will definitely stay there again.

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for your review and we hope you had a wonderful time in Florida. We hope you stop by again real soon. Safe travels More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

Mr. Weaks needs a raise. :) He one of the most friendly and helpful hotel staff I have ever encountered. He made me feel super welcome and did not sound like a robot when checking me in and telling me about the hotel, breakfast hrs, etc. I stay here all the time... great staff, clean rooms, decent breakfast.

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

We ALL love Mr. Weaks he is our ambassador of Hospitality! Thank you for your business and your kind and honest review. Safe and happy travels More 

Long Island, NY
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 15, 2015

On a drive from NY to Atlanta, we began looking for somewhere to spend the night along I-85 in North Carolina. Since we wouldn't be there for long, we were looking for a good price. Every hotel I looked up had a mix of excellent and horrendous reviews, so it was hard to know what to believe. But we had... More 

Was this review helpful? Yes 1
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

What a wonderful review, thank you so very much for taking the time to share your experience with other travelers. Safe and happy travels until we have the pleasure in hosting you again More 

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