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Comfort Inn & Suites

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3033 Cloverleaf Parkway, Concord, Kannapolis, NC 28083 (Formerly Fairfield Inn Kannapolis)
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Comfort Inn & Suites
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Comfort Inn & Suites
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Comfort Inn & Suites
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26 reviews from our community

Traveler rating
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Top Contributor
62 reviews 62 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent 4 nights in a suite (bedroom and large sitting area) and found it very comfortable and pleasant. The bed was excellent and the room was very quiet. Though small, the lavatory with counter space was an excellent height and wonderfully lighted. The closet was larger than average medium price hotels usually have. Having a refrigerator and microwave is... More 

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Charlotte, North Carolina
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The décor when you walk through the front door was quite impressive and very modern; quite different than their usual hotels. The two young ladies that checked me in were quite friendly and courteous. Apparently there was a dog show going on so the hotel was completely booked. I wish I had known because I am allergic to dogs and... More 

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THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

What a pleasant review! Your time in describing our decor, cleanliness and most of all customer service means so much to our team! We do hope to welcome you again in the very near future. More 

Babylon, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

On the way home from Florida we needed a one night stay in NC. We thought we would try the Comfort Inn. It was a good choice. Very clean. Pleasant staff. With the coupon available at a rest area it was also very affordable. We will definitely stay there again.

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THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for your review and we hope you had a wonderful time in Florida. We hope you stop by again real soon. Safe travels More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Mr. Weaks needs a raise. :) He one of the most friendly and helpful hotel staff I have ever encountered. He made me feel super welcome and did not sound like a robot when checking me in and telling me about the hotel, breakfast hrs, etc. I stay here all the time... great staff, clean rooms, decent breakfast.

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THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

We ALL love Mr. Weaks he is our ambassador of Hospitality! Thank you for your business and your kind and honest review. Safe and happy travels More 

Long Island, NY
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On a drive from NY to Atlanta, we began looking for somewhere to spend the night along I-85 in North Carolina. Since we wouldn't be there for long, we were looking for a good price. Every hotel I looked up had a mix of excellent and horrendous reviews, so it was hard to know what to believe. But we had... More 

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THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

What a wonderful review, thank you so very much for taking the time to share your experience with other travelers. Safe and happy travels until we have the pleasure in hosting you again More 

Hampton, Georgia
1 review
5 of 5 stars Reviewed February 2, 2015

I stay at this hotel twice weekly, my experiences have always been pleasant, the front desk staff and managers are true professionals. They'll go beyond the call of duty to make you feel welcome and your stay pleasant.

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THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

What a great way to begin our Monday with this very generous review! We love hosting you and thank you for sharing your feedback with the masses More 

Knoxville, Tennessee, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 17, 2015

First, I am not one to write reviews but this experience was so bad I have to warn others. The day staff was great at check in...all was going well. Myself, wife and two children went to a show and returned that evening. Went upstairs with food from the near by c store and was preparing to settle in for... More 

Was this review helpful? Yes 1
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

A response to this on a social network certainly will not suffice, what I can confirm to you and as stated by your initial feedback is we have an excellent team. This appears to be an isolated situation and one that my team has addressed as per their conversation with you. There were no lies, you do in fact have... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 9, 2014

For my first stay, I was here for 3 nights strictly for business. I am in between houses right now and do not have internet. I lost a night of work the first night because I could not connect to the internet. The Ethernet cord was broken in the room. Fortunately I had one of my own. I still could... More 

Was this review helpful? Yes 1
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you so much for your honest review. This is a great example of how a new hotel and great service can be overshadowed. On a great note we just completed an overhaul of our internet service, the project was completed December 8th, unfortunately too late. I truly hope our staff won you over enough to give us another try.... More 

Savannah, Georgia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 29, 2014

We recently stayed at the hotel during a large dog show at the nearby arena. I cannot begin to tell you how terrific our stay was. From the beginning, when there was confusion with our reservation, the staff bent over backwards to accommodate us. The rooms are large and well appointed. I have absolutely nothing but praise for this hotel.... More 

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THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

Your generous review was equally a Wonderful Surprise! We cannot wait to welcome you and your sweet friend back, thank you again for the wonderful review! More 

Denver, Colorado
Top Contributor
82 reviews 82 reviews
31 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed November 29, 2014

Arrived at this hotel approx. 1AM had to be buzzed in but no problem. Staff was friendly and cordial. Wi-Fi worked as expected. Overall hotel / room was clean and modern. Breakfast was usual continental fare. Would stay again.

Was this review helpful? Yes 1
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

So glad you stopped in and trust you had an excellent nights sleep. We do lock our doors after 11pm for the safety of all our guest, thank you for understanding. Happy to hear you would stay again, and we truly look forward to the opportunity to welcome you back to our NEW hotel More 

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