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All 7 Kannapolis hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   3033 Cloverleaf Parkway, Concord, Kannapolis, NC 28083 (Formerly Fairfield Inn Kannapolis)
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Ranked #3 of 7 Hotels in Kannapolis
A recent review
4 of 5 stars reviewed 2 weeks ago
John C Carver, Massachusetts
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9 reviews from our community

Traveler rating
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    3
    1
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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English first
Carver, Massachusetts
Senior Contributor
34 reviews 34 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent location, surrounded by great shopping attractions and fantastic restaurants. Super remodel just completed, clean pool, and a really good continental breakfast. The staff was exceedingly accommodating happily assisting with all extra requests. Reasonable rates,we will definitely be back to stay again. Also I believe it is a pet friendly hotel.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

I really appreciate your taking the time to let us know of your recent experience .We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, and please stay with us again soon. More

Portsmouth, VA
Contributor
12 reviews 12 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean and roomy -- 2 words that describe the rooms perfectly. Beds were super comfy. Tub, toilet and sink were spotless and there was great water pressure in shower. TV was a little small, but not a big deal. We experienced an overflow with the toilet when we first arrived and the staff, including the maintenance man, were very quick... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing our hotel. Your review is so important to us as we work to offer great services We are very excited to hear that you enjoyed the convenience and accommodations of your most recent visit with us. I am sorry that we could not help with washing uniforms but maybe a guest laundry will be in our... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 4, 2014

Had a 2 night stay booked. Just stayed at a Comfort Inn in Beckley WV and that place did a great job. I really like the Kannapolis/Concord area and this hotel looked great at a decent price. Checked in late so had to ring a bell and the front desk person came out after a few minutes and stared at... More

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for sharing your experience with us. I do apologize for the issue that you encountered with the smoke smell and not enough blankets., though I am glad you found the room to be clean and comfortable. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again. More

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 2, 2014

We stayed for only one night, but were very happy with our stay. I noticed the other comments about waits at check in and was prepared, but we had no issues. There was only one lady on duty checking in, but she seemed to be very organized and capable. I could see how the wait might get long if several... More

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

I really appreciate your taking the time to let us know of your recent experience .We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, and please stay with us again soon so that we can demonstrate our continued commitment to your comfort. More

Grand Rapids, Michigan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 28, 2014

We have stayed in many Choice Hotels over the last few weeks. This one was by far remodeled the best. The rooms were nicely decorated, neat and clean. The problem is that we booked a room with a microwave and fridge, but showed up and there were neither. We went to the front desk and were told they were out... More

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

I am so sorry to hear about the difficulties that you experienced during your recent stay with us. Know that your voice is important to us and that we are addressing these issues to improve upon the guest experience at our hotel. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us... More

Richmond, Virginia
1 review
5 of 5 stars Reviewed July 7, 2014

Wow what a great place to stay! My fiancé and I came to stay here and everything was great. Rooms were wonderful and the staff was very accommodating. We enjoyed the breakfast. The place had various restaurants in its proximity for us to choose from. Not sure why pervious reviews had problems with check in, but our check in was... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

We are very excited to hear that you enjoyed the convenience and accommodations of your most recent visit with us. Your satisfaction is our top priority and your feedback is more than welcome as an encouraging reinforcement to the policies that we've implemented to improve upon each guests experience. Thank you for sharing and we hope to see you again... More

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

My family and I spent the weekend at this Comfort Inn and Suites in Kannapolis and were treated wonderfully. My child really enjoyed the breakfast and the pool. The staff treated us great and the room and the facilities were very clean. The location of this hotel is great as it is right off of the Interstate and provides easy... More

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

We are very excited to hear that you enjoyed the convenience and accommodations of your most recent visit with us. Your satisfaction is our top priority and your feedback is more than welcome as an encouraging reinforcement to the policies that we've implemented to improve upon each guests experience. Thank you for sharing and we hope to see you again... More

Jamaica
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2014 via mobile

I came to stay at this place when attending a family wedding and was pleasantly surprised!! Everything was modern and new!! Breakfast was awesome. The only thing is the hotel was very busy when I came and I had to wait in line to check in for 10 no it's. Overall a great place. Come stay here!!

Was this review helpful? Yes 3
Gloria B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

I really appreciate your taking the time to let us know of your recent experience .We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, and please stay with us again soon so that we can demonstrate our continued commitment to your comfort. More

Roanoke, Virginia
Contributor
18 reviews 18 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 9, 2014

The location of the hotel is nice. It's right off from the interstate and it next to a gas station, various stores and restaurants. The room was very very clean, it was recently remodeled. The bathroom needs a little improvement, it didn't appear the bathroom was updated. The sink is outside the room and that appeared recently remodeled. The rooms... More

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. we are so glad that you were pleased with your accommodations at the Comfort Inn & Suites in Kannapolis. We truly appreciate your business and look forward to having you stay with us again soon. Gloria M. Brown Guest Relations Manager More

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Additional Information about Comfort Inn & Suites

Address: 3033 Cloverleaf Parkway, Concord, Kannapolis, NC 28083 (Formerly Fairfield Inn Kannapolis)
Phone Number:
Location: United States > North Carolina > Kannapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
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Also Known As:
Fairfield Inn Kannapolis Hotel Kannapolis
Fairfield Kannapolis
Kannapolis Fairfield Inn

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