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Comfort Inn & Suites

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3033 Cloverleaf Parkway, Concord, Kannapolis, NC 28083 (Formerly Fairfield Inn Kannapolis)
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Best prices for: 1 room 1 guest
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Comfort Inn & Suites
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Comfort Inn & Suites
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Comfort Inn & Suites
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29 reviews from our community

Traveler rating
    11
    11
    3
    1
    3
See reviews for
9
7
3
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newburgh, Indiana
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

For us, clean, quiet and reasonable are the three words we appreciate when traveling. We got that here. Staff was friendly; room was nice and clean, and the location convenient. Very decent breakfast. Decent price. Nothing brilliant to say about the place, but a good stay; we would stay there again.

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THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you so much for your business, we look forward to welcoming you back and introducing those that follow your review! More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Made a reservation for arrival on May 1 and departing May 3. We knew it would be a busy weekend so made reservations early on February 2.Our plans changed and we called on Tuesday, April 28 at 5:48pm to change arrival date from Friday to Saturday. Front desk agent was helpful in making the change and we thought no more... More 

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THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

I do apologize we have not been in touch with you before now, and I will be sure you are contacted immediately. May 1-3 was an exceptionally busy time and our hotel and its staff takes pride in always doing the right thing. Thank you for allowing us to look into this further... More 

Panama City, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2015

I stayed from 3-25 to 3-30 . This was my first stay at this hotel. Have already booked another stay. The rooms were clean, and comfortable. The staff was very friendly, and helpful ! Super pet friendly !!!

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THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

Wow thank you for the review and the opportunity to welcome you back! Cheers and safe travels More 

Atlanta, Georgia
Top Contributor
69 reviews 69 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 30, 2015

We spent 4 nights in a suite (bedroom and large sitting area) and found it very comfortable and pleasant. The bed was excellent and the room was very quiet. Though small, the lavatory with counter space was an excellent height and wonderfully lighted. The closet was larger than average medium price hotels usually have. Having a refrigerator and microwave is... More 

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THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

What a pleasure it was to welcome you and your group to our hotel, wagging tails always add smiles. We look forward to welcoming back! Thank you for the time it took you to write a review More 

Charlotte, North Carolina
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 28, 2015

The décor when you walk through the front door was quite impressive and very modern; quite different than their usual hotels. The two young ladies that checked me in were quite friendly and courteous. Apparently there was a dog show going on so the hotel was completely booked. I wish I had known because I am allergic to dogs and... More 

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THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

What a pleasant review! Your time in describing our decor, cleanliness and most of all customer service means so much to our team! We do hope to welcome you again in the very near future. More 

Babylon, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2015

On the way home from Florida we needed a one night stay in NC. We thought we would try the Comfort Inn. It was a good choice. Very clean. Pleasant staff. With the coupon available at a rest area it was also very affordable. We will definitely stay there again.

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THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for your review and we hope you had a wonderful time in Florida. We hope you stop by again real soon. Safe travels More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

Mr. Weaks needs a raise. :) He one of the most friendly and helpful hotel staff I have ever encountered. He made me feel super welcome and did not sound like a robot when checking me in and telling me about the hotel, breakfast hrs, etc. I stay here all the time... great staff, clean rooms, decent breakfast.

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THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

We ALL love Mr. Weaks he is our ambassador of Hospitality! Thank you for your business and your kind and honest review. Safe and happy travels More 

Long Island, NY
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 15, 2015

On a drive from NY to Atlanta, we began looking for somewhere to spend the night along I-85 in North Carolina. Since we wouldn't be there for long, we were looking for a good price. Every hotel I looked up had a mix of excellent and horrendous reviews, so it was hard to know what to believe. But we had... More 

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THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

What a wonderful review, thank you so very much for taking the time to share your experience with other travelers. Safe and happy travels until we have the pleasure in hosting you again More 

Hampton, Georgia
1 review
5 of 5 stars Reviewed February 2, 2015

I stay at this hotel twice weekly, my experiences have always been pleasant, the front desk staff and managers are true professionals. They'll go beyond the call of duty to make you feel welcome and your stay pleasant.

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THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

What a great way to begin our Monday with this very generous review! We love hosting you and thank you for sharing your feedback with the masses More 

Knoxville, Tennessee, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 17, 2015

First, I am not one to write reviews but this experience was so bad I have to warn others. The day staff was great at check in...all was going well. Myself, wife and two children went to a show and returned that evening. Went upstairs with food from the near by c store and was preparing to settle in for... More 

Was this review helpful? Yes 1
THESALESOFFICE, Director of Sales at Comfort Inn & Suites, responded to this review

A response to this on a social network certainly will not suffice, what I can confirm to you and as stated by your initial feedback is we have an excellent team. This appears to be an isolated situation and one that my team has addressed as per their conversation with you. There were no lies, you do in fact have... More 

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