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Holiday Inn Express Jacksonville

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2115 Hwy 17 North, Jacksonville, NC 28546
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Holiday Inn Express Jacksonville
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Holiday Inn Express Jacksonville
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98 reviews from our community

Traveler rating
    36
    27
    16
    7
    12
See reviews for
41
15
2
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Uniontown, Ohio, United States
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Some of the reviews on here tried to warn me... It is true that the lobby is very clean and has been updated. Our room was a whole other story. The bedroom area was clean. I understand this is near the ocean but the rust and the mold in the bathroom were too much for me. (especially when it is... More 

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North Versailles, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2015

Our stay here was good. The Holiday Inn Express was clean and quiet. Our room was comfortable The staff was great, especial Amber. There are plenty of places to eat and lots of shopping centers in the area.

Was this review helpful? Yes 1
Charlevoix, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2014

hi...spent two nights with my grandson for his birthday. Everything was wonderful especially Kendall at front desk reception. He really did go above and beyond. My grandson said he was now his 4th favourite person after his parents and me!! Kendall called a local restaurant for us to make sure that they were serving his birthday dinner request. And then... More 

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Venice, Florida
Top Contributor
72 reviews 72 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 2, 2014

Tried to stay here but not pet friendly. Staff was very helpfull in volunteering to find a nearby hotel that accepts pets. Right behind it. First Holiday Inn Express we've tried that does not accept pets.

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Clearwater, Florida
Top Contributor
371 reviews 371 reviews
56 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed October 18, 2014

I stayed here for five nights recently. The staff was very friendly. The front desk receptionist, Amber, was an outstanding employee. I would have given this hotel four stars except the WIFI system is terrible and works on and off. The staff said that they know the system is very old and needs replaced. The room was clean but the... More 

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Amber R, Guest Relations Manager at Holiday Inn Express Jacksonville, responded to this review

Dear Mark0076, Thank you for giving us feedback on your stay at the Holiday Inn Express in Jacksonville, NC. I'm very happy that you enjoyed the staff and some of the accommodations our hotel has to offer. I do apologize for the inconveniences you did experience during your stay. We are in the works of upgrading our internet quality and... More 

Four Oaks, North Carolina
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 25, 2014

The front lobby of the hotel was immaculate. First impression always counts. Fast check-in and very helpful front desk personnel. Room was OK except for the fact that we needed handicapped equipped room, and although some of the room was, there was a tub instead of a roll-in shower, so my husband was unable to shower. Did like the fact... More 

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Asheville, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2014

The hotel is located near restaurants and shopping. The rooms are nice and comfortable. I was highly impressed with Amber and the rest of the staff. The service is five star. The hotel is undergoing some minor renovations, (new carpet, etc) but does not distract from the overall stay. I was extremely pleased and will stay again when in the... More 

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Amber R, Guest Relations Manager at Holiday Inn Express Jacksonville, responded to this review

Dear Ken, Thank you for your 5 star review and the positive feedback on your stay, the hotel staff and our property. I cannot tell you how pleased the staff at Holiday Inn Express Jacksonville, NC is to hear that we have made another possibly loyal guest to the hotel and brand. We strive to create a special experience for... More 

COLUMBIA, SC
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 17, 2014

Stay here on August 5-9, 2014 for an 2nd MARDIV Reunion. Had a great stay during that time. The receptionist was great. Amber was the young female that was on top of everything. She was there early and stayed late. The room was clean was clean everyday, we will leave for the reunion day activities early and when we return... More 

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Amber R, Guest Relations Manager at Holiday Inn Express Jacksonville, responded to this review

Dear Freddie S, Thank you for your 5 star review and the feedback on your recent stay at our property. I appreciate all the kind comments about our staff and your stay, I'll be sure to pass them along to the team. I'm happy to hear that after a fun-filled day of reunion activities you were able to come and... More 

Newmarket, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

I recently stayed at this hotel for three weeks. I had a pleasant time. The manager was professional and nice. The staff was friendly and greeted us with a smile everyday. My room was cleaned regularly, always given fresh towels. TV has free movies, just click the movie button on the remote. Perfect location as well, plenty of things to... More 

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Hickory, North Carolina, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed August 7, 2014

I recently stayed at this hotel, keep in mind I am a Platinum member in the Holiday chain. Walking down the hall, dirty carpet and the smell of mold and mildew. In my room mold on the ceiling and everything felt wet (could use de-humidifiers). TV would repeat things 4-5 times before continuing the program. Channel guide in room did... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Jacksonville, responded to this review

Dear Sheryl D, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring... More 

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Additional Information about Holiday Inn Express Jacksonville

Address: 2115 Hwy 17 North, Jacksonville, NC 28546
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Jacksonville 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Holiday Inn Express Jacksonville Hotel Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn

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