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Holiday Inn Express Jacksonville

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2115 Hwy 17 North, Jacksonville, NC 28546
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Holiday Inn Express Jacksonville
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Holiday Inn Express Jacksonville
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100 reviews from our community

Traveler rating
    37
    28
    16
    7
    12
See reviews for
42
16
2
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Petersburg, Virginia
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we booked a room at a dump of a place across town and found Ourselves in the middle of the night having to switch hotel rooms. we came across this one and it was so much better and their breakfast was amazing

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Mahopac, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The staff was friendly and the room was clean. Only thing i didn't like was the maintenance....there's nicer hotels in the area..i wasn't crazy about this one but theres nothing bad to say. its in walking distance to walmart and theres a big bar right in front.

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Uniontown, Ohio, United States
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed February 24, 2015

Some of the reviews on here tried to warn me... It is true that the lobby is very clean and has been updated. Our room was a whole other story. The bedroom area was clean. I understand this is near the ocean but the rust and the mold in the bathroom were too much for me. (especially when it is... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Jacksonville, responded to this review

Dear Teresa K, Thank you for taking the time to share your comments with us. I truly appreciate that you have regarded our location and rooms to be nice. I am however disappointed that the cleanliness of the room and the noise disturbance prevented you from fully enjoying your stay. We sincerely apologize for the inconvenience this has caused you.... More 

North Versailles, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2015

Our stay here was good. The Holiday Inn Express was clean and quiet. Our room was comfortable The staff was great, especial Amber. There are plenty of places to eat and lots of shopping centers in the area.

Was this review helpful? Yes 1
Charlevoix, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2014

hi...spent two nights with my grandson for his birthday. Everything was wonderful especially Kendall at front desk reception. He really did go above and beyond. My grandson said he was now his 4th favourite person after his parents and me!! Kendall called a local restaurant for us to make sure that they were serving his birthday dinner request. And then... More 

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Venice, Florida
Top Contributor
72 reviews 72 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 2, 2014

Tried to stay here but not pet friendly. Staff was very helpfull in volunteering to find a nearby hotel that accepts pets. Right behind it. First Holiday Inn Express we've tried that does not accept pets.

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Clearwater, Florida
Top Contributor
408 reviews 408 reviews
59 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed October 18, 2014

I stayed here for five nights recently. The staff was very friendly. The front desk receptionist, Amber, was an outstanding employee. I would have given this hotel four stars except the WIFI system is terrible and works on and off. The staff said that they know the system is very old and needs replaced. The room was clean but the... More 

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Amber R, Guest Relations Manager at Holiday Inn Express Jacksonville, responded to this review

Dear Mark0076, Thank you for giving us feedback on your stay at the Holiday Inn Express in Jacksonville, NC. I'm very happy that you enjoyed the staff and some of the accommodations our hotel has to offer. I do apologize for the inconveniences you did experience during your stay. We are in the works of upgrading our internet quality and... More 

Four Oaks, North Carolina
Top Contributor
61 reviews 61 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 25, 2014

The front lobby of the hotel was immaculate. First impression always counts. Fast check-in and very helpful front desk personnel. Room was OK except for the fact that we needed handicapped equipped room, and although some of the room was, there was a tub instead of a roll-in shower, so my husband was unable to shower. Did like the fact... More 

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Asheville, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2014

The hotel is located near restaurants and shopping. The rooms are nice and comfortable. I was highly impressed with Amber and the rest of the staff. The service is five star. The hotel is undergoing some minor renovations, (new carpet, etc) but does not distract from the overall stay. I was extremely pleased and will stay again when in the... More 

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Amber R, Guest Relations Manager at Holiday Inn Express Jacksonville, responded to this review

Dear Ken, Thank you for your 5 star review and the positive feedback on your stay, the hotel staff and our property. I cannot tell you how pleased the staff at Holiday Inn Express Jacksonville, NC is to hear that we have made another possibly loyal guest to the hotel and brand. We strive to create a special experience for... More 

COLUMBIA, SC
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 17, 2014

Stay here on August 5-9, 2014 for an 2nd MARDIV Reunion. Had a great stay during that time. The receptionist was great. Amber was the young female that was on top of everything. She was there early and stayed late. The room was clean was clean everyday, we will leave for the reunion day activities early and when we return... More 

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Amber R, Guest Relations Manager at Holiday Inn Express Jacksonville, responded to this review

Dear Freddie S, Thank you for your 5 star review and the feedback on your recent stay at our property. I appreciate all the kind comments about our staff and your stay, I'll be sure to pass them along to the team. I'm happy to hear that after a fun-filled day of reunion activities you were able to come and... More 

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