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Holiday Inn Express Jacksonville

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2115 Hwy 17 North, Jacksonville, NC 28546
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Holiday Inn Express Jacksonville
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Holiday Inn Express Jacksonville
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101 reviews from our community

Traveler rating
    37
    28
    17
    7
    12
See reviews for
42
16
2
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winston Salem, North Carolina
Top Contributor
238 reviews 238 reviews
191 hotel reviews
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed in room 129 a double/double room for 2 nights while working at Camp LeJeune. This is an older property which has had some cosmetic upgrades to look current PRO’s • Modest sized Outdoor pool • Above average breakfast with pancake maker and limited hot choices • 32” flatscreen TV is commonplace now • Has micro, fridge combo •... More 

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Petersburg, Virginia
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we booked a room at a dump of a place across town and found Ourselves in the middle of the night having to switch hotel rooms. we came across this one and it was so much better and their breakfast was amazing

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Mahopac, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The staff was friendly and the room was clean. Only thing i didn't like was the maintenance....there's nicer hotels in the area..i wasn't crazy about this one but theres nothing bad to say. its in walking distance to walmart and theres a big bar right in front.

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Uniontown, Ohio, United States
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed February 24, 2015

Some of the reviews on here tried to warn me... It is true that the lobby is very clean and has been updated. Our room was a whole other story. The bedroom area was clean. I understand this is near the ocean but the rust and the mold in the bathroom were too much for me. (especially when it is... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Jacksonville, responded to this review

Dear Teresa K, Thank you for taking the time to share your comments with us. I truly appreciate that you have regarded our location and rooms to be nice. I am however disappointed that the cleanliness of the room and the noise disturbance prevented you from fully enjoying your stay. We sincerely apologize for the inconvenience this has caused you.... More 

North Versailles, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2015

Our stay here was good. The Holiday Inn Express was clean and quiet. Our room was comfortable The staff was great, especial Amber. There are plenty of places to eat and lots of shopping centers in the area.

Was this review helpful? Yes 1
Charlevoix, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2014

hi...spent two nights with my grandson for his birthday. Everything was wonderful especially Kendall at front desk reception. He really did go above and beyond. My grandson said he was now his 4th favourite person after his parents and me!! Kendall called a local restaurant for us to make sure that they were serving his birthday dinner request. And then... More 

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Venice, Florida
Top Contributor
73 reviews 73 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 2, 2014

Tried to stay here but not pet friendly. Staff was very helpfull in volunteering to find a nearby hotel that accepts pets. Right behind it. First Holiday Inn Express we've tried that does not accept pets.

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Clearwater, Florida
Top Contributor
413 reviews 413 reviews
60 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed October 18, 2014

I stayed here for five nights recently. The staff was very friendly. The front desk receptionist, Amber, was an outstanding employee. I would have given this hotel four stars except the WIFI system is terrible and works on and off. The staff said that they know the system is very old and needs replaced. The room was clean but the... More 

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Amber R, Guest Relations Manager at Holiday Inn Express Jacksonville, responded to this review

Dear Mark0076, Thank you for giving us feedback on your stay at the Holiday Inn Express in Jacksonville, NC. I'm very happy that you enjoyed the staff and some of the accommodations our hotel has to offer. I do apologize for the inconveniences you did experience during your stay. We are in the works of upgrading our internet quality and... More 

Four Oaks, North Carolina
Top Contributor
64 reviews 64 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 25, 2014

The front lobby of the hotel was immaculate. First impression always counts. Fast check-in and very helpful front desk personnel. Room was OK except for the fact that we needed handicapped equipped room, and although some of the room was, there was a tub instead of a roll-in shower, so my husband was unable to shower. Did like the fact... More 

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Asheville, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2014

The hotel is located near restaurants and shopping. The rooms are nice and comfortable. I was highly impressed with Amber and the rest of the staff. The service is five star. The hotel is undergoing some minor renovations, (new carpet, etc) but does not distract from the overall stay. I was extremely pleased and will stay again when in the... More 

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Amber R, Guest Relations Manager at Holiday Inn Express Jacksonville, responded to this review

Dear Ken, Thank you for your 5 star review and the positive feedback on your stay, the hotel staff and our property. I cannot tell you how pleased the staff at Holiday Inn Express Jacksonville, NC is to hear that we have made another possibly loyal guest to the hotel and brand. We strive to create a special experience for... More 

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