I had a great experience at this hotel. My room was very clean and spacious..and my requests were meet promptly. more

First they advertise the best hotel in Jacksonville when it is definetely NOT. We have stayed at other hotels in the area that were 10 times better. We did not have clean wash cloths and were told they are in the drier. Our room keys coninuously did not work. Our bathroom was NEVER cleaned during our 5 night/6-day stay. They... more

My family and I stayed atthe Best Western Aug.18,19,&20. First the shower would turn scalding hot while taking a shower. That was fixed the second day. We still found it an unpleasent experience as the water would go ice cold whenever someone in another room would flush the tolietwhile we were showering. We could also see daylight around the door.... more