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Sleep Inn & Suites -Jacksonville

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129 Circuit Lane, Jacksonville, NC 28546
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Sleep Inn & Suites -Jacksonville
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Sleep Inn & Suites -Jacksonville
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47 Reviews from our TripAdvisor Community

Traveler rating
    19
    13
    11
    2
    2
See reviews for
16
9
6
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (47)
  • Mar-May only
    (15)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (7)
All months
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 21, 2015

I have not stayed in the Sleep Inn in about 7 years, but I am surprised by the need for updating the furnishings. The hallway was cooler than my room with a LOUD air conditioning unit......the bed is OKAY, but the pillows are like throw pillows......I am wishing that I had stayed in a different place tonight......NOTE TO ALL: I... More 

Was this review helpful? Yes
Liz V, General Manager at Sleep Inn & Suites -Jacksonville, responded to this review

Dear Kristi R., Thank you for choosing the Sleep Inn & Suites when you needed lodging in the Jacksonville, NC area during a recent business trip here. I appreciate that you took the time to reach out to us with your remarks following your stay at our hotel. I am very sorry to hear that things did not go as... More 

CARY
Contributor
15 reviews 15 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 14, 2015

Stayed at The Sleep Inn for two nights while my fiance was in Jacksonville for business. Pros: hotel room nice, bed sheets and carpet clean, staff very nice. Shower stays hot and water pressure is great. Plenty of storage space in room and bathroom. Room has a fridge and microwave. Location in Jacksonville is very good. Tons of shopping and... More 

Was this review helpful? Yes
Liz V, General Manager at Sleep Inn & Suites -Jacksonville, responded to this review

Dear Kristen K., Thank you for taking the time to reach out to us here on TripAdvisor following your recent stay at our hotel. I'm glad to see that you were very pleased with the cleanliness of our property, the friendliness of our staff, and the value of the complimentary amenities that we offer to our guests. While we appreciate... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 27, 2015

I actually visited twice within one week, due to a death. Both times they discounted our rates due to our circumstances. We stayed on the 2nd and 3rd floor. Our first stay was perfect without any problems. The second trip, we were given a room that someone had smoked in. The hotel is nonsmoking. They immediately fix the problem. Nice... More 

Was this review helpful? Yes
Liz V, General Manager at Sleep Inn & Suites -Jacksonville, responded to this review

Dear Regan M., I am very sorry to hear that a death brought you to our area, and please accept our sincerest condolences for your loss. We know how stressful it can be to travel under those circumstances, and I'm sorry that you had to go through this. I am glad to hear that our hotel and staff members provided... More 

Montgomery Village, Maryland, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 28, 2015

I stayed one night in a room with 2 double beds with my husband and 2 small children. We found the room very clean and comfortable. Free breakfast is much better than other hotels because it's a hot breakfast with lots of options - scrambled eggs, sausage, waffles, toast, bagels, cereal, yogurt, fresh fruit, danish, juice, coffee...I'm probably missing a... More 

Was this review helpful? Yes 1
Liz V, General Manager at Sleep Inn & Suites -Jacksonville, responded to this review

Dear Kristina L., Thank you for taking the time to let us and others know of your complete satisfaction with your recent stay at the Sleep Inn & Suites of Jacksonville, NC. We love hearing from our guests after they've had such a great stay here. I am so glad that you, your husband, and your children were so comfortable... More 

mount airy, nc
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 7, 2015

The staff are wonderful at t his motel, the room was very clean, and the bed was the most comfortable bed I had ever slept in. Coffee is always available in the lobby, and fresh. Close to several great eating establishments, gas stations, and a Walmart. Would definitely stay there again if ever in the area.

Was this review helpful? Yes
Liz V, General Manager at Sleep Inn & Suites -Jacksonville, responded to this review

Dear nayspay, We sincerely appreciate that you took the time to write such a detailed and positive review of your recent experience at the Sleep Inn & Suites of Jacksonville, NC! I am very glad to know that you were completely satisfied with your stay at our hotel. We strive to provide such an excellent experience for all of our... More 

1 review
5 of 5 stars Reviewed December 30, 2014

We had the whirlpool suite, it was awesome! Awesome location, awesome staff! It's close to shopping and restaraunts.. Which is very nice! Easy to find!! Child friendly!! We stayed December 23-26th great rates considering it was Christmas! Highly recommend!

Was this review helpful? Yes
Liz V, General Manager at Sleep Inn & Suites -Jacksonville, responded to this review

Dear Mmeolson, I am thrilled to hear that you had a 5-star experience in one of our whirlpool suites! Thank you for taking the time to reach out to us and to other TripAdvisor members with your online review regarding your stay at the Sleep Inn & Suites of Jacksonville, NC. We love hearing about it when our guests are... More 

1 review
4 of 5 stars Reviewed November 22, 2014

We visited Jacksonville to see our Marine and stayed at this hotel because of the price. Hotel was clean and located in a good area. The room was musty when we arrived but I think it was because the air was off. The staff was friendly and breakfast was very good. But what made our stay the best was the... More 

Was this review helpful? Yes
Liz V, General Manager at Sleep Inn & Suites -Jacksonville, responded to this review

Dear Jeana W., Thank you for letting us know about all of the things that pleased you during your recent visit to the Sleep Inn & Suites of Jacksonville, NC. I am very glad to hear that a member of our team went above and beyond to ensure that you and your family enjoyed your time in our city. It's... More 

Virginia
1 review
1 of 5 stars Reviewed September 4, 2014

If you are looking for a SMOKE FREE hotel, this is NOT IT. Upon arrival at nearly 1 am, we were given a room on the 3 rd floor. As soon as we entered the room, the cigarette smoke odor was overpowering. I went back to the front desk and explained that the room smelled terribly of cigarette smoke and... More 

Was this review helpful? Yes
Liz V, General Manager at Sleep Inn & Suites -Jacksonville, responded to this review

Dear Sharon G., I sincerely apologize that you were completely dissatisfied with your recent trip to our hotel. Thank you for letting us know what happened, and please contact me directly at your earliest convenience at (910) 478-0099 or GM.NC380@ChoiceHotels.com so that we may discuss your comments in further detail. I would love to have the chance to work with... More 

Florida
Top Contributor
66 reviews 66 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 22, 2014

Check in was quick & friendly, the room was well appointed and clean though I wish I'd known I was assigned to a room with a double bed that was also a designated "Smoking room". The room was musty but not awful, Hubs and I made do since it was just one night. Towels were a bit scratchy but for... More 

Was this review helpful? Yes
Liz V, General Manager at Sleep Inn & Suites -Jacksonville, responded to this review

Dear Sailingfun, Thank you for taking the time to convey your comments regarding your recent experience with the Sleep Inn & Suites of Jacksonville, NC by filling out a TripAdvisor review. Your willingness to share your thoughts with us is genuinely appreciated. We appreciate knowing the things that please you as well as those areas that need our attention. It... More 

Chesapeake, Virginia
Top Contributor
150 reviews 150 reviews
41 hotel reviews
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed August 16, 2014

We spent one night at the Sleep Inn and think it is a very good place to stay. I debated giving it five stars since it really is an "excellent" Sleep Inn, but that might make it sound like a luxury hotel, so I resisted. I would recommend a stay at this Sleep Inn. We were pleased with our visit.... More 

Was this review helpful? Yes
Liz V, General Manager at Sleep Inn & Suites -Jacksonville, responded to this review

Dear JoyfulWriter, We sincerely appreciated the chance to have you as our guest at the Sleep Inn & Suites during your recent visit to the Jacksonville, NC area. Thank you for taking the time to reach out to us and to other TripAdvisor members with your very positive review regarding your stay here. I am very pleased to know that... More 

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