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Home2 Suites by Hilton Jacksonville

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139 Circuit Lane, Jacksonville, NC 28546
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Home2 Suites by Hilton Jacksonville
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Home2 Suites by Hilton Jacksonville
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297 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Jacksonville, North Carolina
2 reviews
5 of 5 stars Reviewed today NEW

After a long, exhausting day of moving out of my house, I was looking forward to a hot bath. I requested a bath when I made the reservation, but when I checked into my room there was no bath tub. I called Nicky at the front desk, and she was able to locate a room with a bath tub for... More 

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Barboursville, Virginia
Level Contributor
79 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago

This is my second stay at the Home 2 Suites in Jacksonville. This time wasn't as great as last year. My room had an awful smell, so bad that I went to the store and bought air sanitizer. When I complained, they called me to say that they were putting an ionizer in the room. The staff was very helpful... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

We were here for a total of a week. The first five days were for my husband's business trip and then I joined him for the weekend. Everything was perfect from check in to check out. Great location - convenient to tons of shopping and restaurants...great staff...great accomodations. Definitely our hotel of choice in Jacksonville, NC.

Review collected in partnership with Home2 Suites by Hilton

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New Smyrna Beach, Florida
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Dirty room, had to clean kitchen upon arrival. Microwave was disgusting with food and sauce splattered all over the inside- the maid had failed to clean it. Microwave dish left inside the microwave had dried sauce splattered on it- so encrusted that couldn't scrape it off. Went to front desk with it and they gave me a new one, no... More 

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MellaDeeY, General Manager at Home2 Suites by Hilton Jacksonville, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry that you were treated with an undesirable level of service and the mismanagement of the situation. Please call the office directly and I would be glad to speak with you. The next time you are in the area we would love to have you come back... More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Title says it all, good hotel, great value - no real complaints. As noted in the survey, Tthe solicitation of of guest comment cards, with "positive reviews, so we can win a prize" was aggravating. The pool needs better service, pool room temperature and venting really needs ajustment.

Review collected in partnership with Home2 Suites by Hilton

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Durham, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful stay at the Home2 Suites in Jacksonville, NC. The staff was very helpful and friendly. The hotel is VERY clean and has a pleasant environment. Good breakfast options in the morning as well. We will definitely stay here again when my family is in the Jacksonville, NC area.

Review collected in partnership with Home2 Suites by Hilton

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1 review
5 of 5 stars Reviewed June 18, 2015

I've stayed here twice. The décor is funky, very clean and the beds are super comfortable. Staff is pleasant and helpful. Rooms are spacious and well-equipped. The seating area in the room allows for comfortable visiting. I love that there's a curtain to separate the sleep area from seating area if one chooses to use it. it is also nice... More 

Review collected in partnership with Home2 Suites by Hilton

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Coltons Point MD
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2015

So very worth it if your need to stay in Jacksonville NC. We were treated like family! Hotel is clean, friendly and the staff can not be beat. I highly recommend this hotel. I don't think you can go wrong.

Review collected in partnership with Home2 Suites by Hilton

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Oakland, United States
1 review
5 of 5 stars Reviewed June 12, 2015

Room was clean, Staff very friendly and helpful. This is a pet friendly hotel and we did not see any pet hair in our room. Good choices for breakfast. Plenty of choices for dinner close to the hotel. Outdoor grills available with fresh herb garden located beside grills.

Review collected in partnership with Home2 Suites by Hilton

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Wilmington, NC, United States
2 reviews
5 of 5 stars Reviewed June 10, 2015

Home 2 in Jacksonville, NC is awesome! The hotel is modern, clean, refreshing. The staff members are very helpful and friendly. I will definitely stay at this hotel again. The breakfast was also very good with "homemade" waffles. The in-room internet was fast.

Review collected in partnership with Home2 Suites by Hilton

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