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Suburban Extended Stay Hotel Camp Lejeune

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1323 Lejeune Blvd, Jacksonville, NC 28540
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Suburban Extended Stay Hotel Camp Lejeune
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Suburban Extended Stay Hotel Camp Lejeune
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76 reviews from our community

Traveler rating
    39
    22
    7
    3
    5
See reviews for
28
11
8
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • All months
    (76)
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    (20)
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    (19)
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    (20)
  • Dec-Feb only
    (17)
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1 review
4 of 5 stars Reviewed yesterday NEW

The staff was wonderful very nice and very helpful. There was nothing wrong with the pillows they were normal size and were comfortable. The only bad thing about the room was it was a non smoking room and yet it has smelled as though someone has smoked in it before. The only reason that it was notable is because my... More 

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Annapolis, Maryland
Top Contributor
62 reviews 62 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Decent hotel with friendly staff at a reasonable price. We drove to North Carolina to visit my Fiancee's son, before he was to be deployed to Europe. The hotel was very convenient to the base and restaurants. Room was clean and somewhat spacious.

Was this review helpful? Yes
SuburbanLejeuneGM, General Manager at Suburban Extended Stay Hotel Camp Lejeune, responded to this review

Thanks for your review, we appreciate you taking the time to let us know how your stay was. Thanks again! Rick Young Area General Manager More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 1, 2015

My boyfriend is stationed at New River and I live in VA. We have been staying at the Hampton Inn on Western whenever I came to visit until this trip. I found this jewel on trip advisor called to get the rates and I booked us for two nights. I am always scared to stay at "new hotels" but the... More 

Was this review helpful? Yes 1
SuburbanLejeuneGM, General Manager at Suburban Extended Stay Hotel Camp Lejeune, responded to this review

Thank you for giving us the opportunity to impress you with our friendly staff and hotel! Glad you love our water pressure! We installed water booster right after we opened 5 years ago, many guests have complimented us on the pressure! We appreciate your new found loyalty to us! Thanks again! Rick Young Area General Manager More 

Petersburg, Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 30, 2015

I check in and I find pubic hair on the pillow so I call the front desk and they offer to move me into a different room. I moved into room number two and the blanket had a big hole in it. I took a picture of it and showed the front desk to document it and that's all they... More 

Was this review helpful? Yes 2
SuburbanLejeuneGM, General Manager at Suburban Extended Stay Hotel Camp Lejeune, responded to this review

First let me apologize for any and all inconveniences concerning your rooms, as we did not meet your needs and myself and our staff completely apologize for this. The assistant manager checked the first room you stayed in and did not find the hairs on any of the pillows. Our front desk staff did offer a new blanket for you... More 

1 review
5 of 5 stars Reviewed March 12, 2015

I have been staying here with two friends for the past month and have had 0 issues. My room is literally right behind the o house and I've never heard their music,its actually an awesome place to hangout and have a drink. All the staff but especially Paige,Natalie, Kristen,and jasmine have done everything possible to make us comfortable even tell... More 

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SuburbanLejeuneGM, General Manager at Suburban Extended Stay Hotel Camp Lejeune, responded to this review

Thanks for your extended stay with us! We are thrilled that you had such a great, trouble-free stay. The staff will be thrilled to see your comments, as they take great pride in their job and making your stay a pleasant one!! We appreciate your referrals, hope to serve you again in the future! Thanks again! Rick Young Area General... More 

Etowah
1 review
5 of 5 stars Reviewed March 1, 2015

This place was amazing, especially for the price. Everyone was professional, full of good information, and very friendly. The room was a nice size and had plenty of room us and our little dog's playpen. The décor was bright and cheerful which helped to counteract the grey skies. We would certainly recommend it to anyone that is going to spend... More 

Was this review helpful? Yes
SuburbanLejeuneGM, General Manager at Suburban Extended Stay Hotel Camp Lejeune, responded to this review

Thank you for your valuable review. Love the details and expression of how well the staff takes care of our guests. Glad you was able to use our pet-friendly facilities. Many thanks again for staying with us! Thanks again! Rick Young Area General Manager More 

1 review
4 of 5 stars Reviewed February 7, 2015

Great hotel.Fair location.Great staff.Had a pet room for us for additional $25. This will definitely be our new stay when we visit Lejeune. But we will bring our own pillows as the ones on the bed are small enough to be in a crib. Please Suburban buy new big pillows.

Was this review helpful? Yes
SuburbanLejeuneGM, General Manager at Suburban Extended Stay Hotel Camp Lejeune, responded to this review

Thank you for your comments about our hotel and wonderful staff. Glad you was able to use our pet-friendly facilities. We will look into the pillow situaiton. Many thanks again for staying with us! Thanks again! Rick Young Area General Manager More 

1 review
4 of 5 stars Reviewed February 1, 2015

The reviews had me a bit fooled but I'm glad I didn't listen. I was very pleased and the service I received was exceptional. I am a stickler on reviews and customer service and Mica was very helpful and she was courteous and sweet.

Was this review helpful? Yes
SuburbanLejeuneGM, General Manager at Suburban Extended Stay Hotel Camp Lejeune, responded to this review

Thanks so much for giving us the opportunity to serve your needs! We appreciate your honest comments. Glad you enjoyed your stay with us! Thanks again! Rick Young Area General Manager More 

Contributor
11 reviews 11 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 20, 2014

Cockroaches, grounds in the water reservoir of the coffee pot and pillows that resembled single-ply kleenex basically says it all. The price was cheap and the front desk employees were cheerful and professional but that doesn't outweigh the rest.

Was this review helpful? Yes
SuburbanLejeuneGM, General Manager at Suburban Extended Stay Hotel Camp Lejeune, responded to this review

Let me apologize from our staff for any inconveniences you may have dealt with on your visit with us. If you will contact the hotel direct and ask for me, I'd like to further discuss the issues, so that I can find out the room number, date, so that I'll have more information to to address the noted issues with... More 

Umatilla, Florida, United States
1 review
5 of 5 stars Reviewed December 4, 2014

This is the nicest, cleanest place I have found when I come to visit my grandson at Camp Lejeune. The rooms are large, the beds are comfortable, they have a stove, full size refrigerator, lots of fresh clean towels and a great staff there to help you at all times. Also, they are pet friendly which helps a lot when... More 

Was this review helpful? Yes
SuburbanLejeuneGM, General Manager at Suburban Extended Stay Hotel Camp Lejeune, responded to this review

Thanks so much! We appreciate your kind words. Glad you enjoyed your stay with us! Thanks again! Rick Young Area General Manager More 

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