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All 28 Jacksonville hotels

Candlewood Suites Jacksonville

2.0 of 5 Hotel   |   119 Penny Lane, Jacksonville, NC 28546
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Ranked #8 of 28 Hotels in Jacksonville
A recent review
5 of 5 stars reviewed 1 week ago
Y C Ocala
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53 reviews from our community

Traveler rating
    28
    12
    8
    2
    3
See reviews for
19
7
3
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ocala
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The practical hotel: for the price and accommodation provided; a fully appointed kitchen with a full refrigerator; spacious bathroom with an abundance of fluffy towels; comfy bed with plenty extra pillows; and room size enough for two to breathe comfortably. We paid a visited to a relative in Camp Lejeune for the holiday and was able to prepare and serve... More 

Was this review helpful? Yes
Gail S, General Manager at Candlewood Suites Jacksonville, responded to this review

The staff and I at Candlewood Suites would like to personally thank you for choosing us as your home away from home. We are glad to hear you enjoyed your stay with us and look forward to your return. We cherish our guest and strive to please. We hope you have wonderful holidays and will see you next time. More 

Venice, Florida
Top Contributor
67 reviews 67 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 2, 2014

Front desk at another hotel suggested Candlewood because of our dog. Great choice. Front desk very pleasant and helpfull even prior to my showing my IHG card. Must like puppies. Lobby was sparkling and the rugs in the hallways clean. Room was better then we anticipated for a short notice stay. While we did not use the internet I don't... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 7, 2014

We were in town to visit our Navy Corpsman Grandson currently attending FMTB training at Camp Johnson....This hotel was wonderful in all aspects from beginning to end.....They afforded us the military discount, made sure we were as close to an elevator and outside as they could, housekeepers were extremely helpful and it wasn't even our turn to be done :)... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed September 5, 2014

Hotel staff was nice, gave them a 2 star due to the smell in the hallways coming from all the different types of food being cooked by residents. Would not have stayed here if the Holiday Inn had accepted my corporate disc. Fridge in room was noisy, also PET FRIENDLY big no for me when traveling. Did not see that... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

Dear Steve K, Thank you very much for taking the time to write your comments. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the noise and smell of cooked food. While we understand that your stay was not 100% satisfactory,... More 

Chania Town, Greece
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2014

Very good the quality of stuff. Very helpful and gently Very plus the large swimming pool Pool the sauna and hamam all free. I had free Internet although the connection was a little difficult. They changed the code after 2 days And I never connected again

Was this review helpful? Yes 1
Pace, Florida
1 review
3 of 5 stars Reviewed June 18, 2014

Overall, nice stay. Room was comfortable as were beds. Lack of daily housekeeping service left something to be desired, having to go to front desk to get towels was an irritant. Lack of shelf around sink in bath was the biggest single detriment, a solo sink needs shelf or counter space for guests to place toiletries. The two small shelves... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

Dear Malcolm M, Thank you for taking the time to leave a review. I am delighted that you found our rooms and beds comfortable. However, I apologize if the bathroom facility and housekeeping service was a disappointment. We do take all of the reviews we receive very seriously as they allow us to identify areas that may need attention. Rest... More 

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

This is our second stau and we love it. We stayed for four nights and we enjoyed the room kitchen and late nights on the patio with rge grill. The prices are great and the staff ia very nice. Its our home away frim home!!!

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Scottsburg, Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2014

My wife and I have always stayed with Marriott in the past; however due to booking issues we decided to give Candlewood Suites a try. I was pleasantly surprised with this hotel. The room was very nice and up-to-date. We loved the fact that it had a free laundry service. Every person we encountered was very pleasant, friendly, and helpful.... More 

Was this review helpful? Yes 2
Lynchburg, Virginia
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 27, 2014

We stayed in a one bedroom suite. The room was extremely nice. It had a nice seating area with chairs so we had a place to eat. The living room area had ample seating for our family of 4. The bathroom was bigger than most hotel rooms. The bedroom was a little cramped, but since it was only a couple... More 

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Wytheville, Virginia
Contributor
17 reviews 17 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 21, 2014

In J'ville to visit friends. Had to bring the family dog. Online reservation without problems. If you take a pet and reserve online, make sure you call the local hotel to assure your pet space. The room was very nice and accommodated us and our pet very well with kitchen/living room space, large bathroom, and separate king bedroom. No surprises... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

Dear Genie F, Thank you for taking the time to write your review. We do apologize for any inconvenience that you have experienced with your room. We will follow up with the executive housekeeper to ensure that similar incidents won't happen again. Thank you again for staying with us and we hope to serve you in the future. Regards, Brenda... More 

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Additional Information about Candlewood Suites Jacksonville

Address: 119 Penny Lane, Jacksonville, NC 28546
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Jacksonville 2*
Number of rooms: 95
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Also Known As:
Candlewood Suites Jacksonville Hotel Jacksonville

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