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All 27 Jacksonville hotels

Candlewood Suites Jacksonville

2.0 of 5 Hotel   |   119 Penny Lane, Jacksonville, NC 28546
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Ranked #8 of 27 hotels in Jacksonville
A recent review
4 of 5 stars Reviewed June 24, 2014
Panteleimon P Chania Town, Greece
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49 people have reviewed this hotel

Traveler rating
    25
    12
    8
    1
    3
See reviews for
18
5
3
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Chania Town, Greece
1 review
4 of 5 stars Reviewed June 24, 2014

Very good the quality of stuff. Very helpful and gently Very plus the large swimming pool Pool the sauna and hamam all free. I had free Internet although the connection was a little difficult. They changed the code after 2 days And I never connected again

Was this review helpful? Yes
Pace, Florida
1 review
3 of 5 stars Reviewed June 18, 2014

Overall, nice stay. Room was comfortable as were beds. Lack of daily housekeeping service left something to be desired, having to go to front desk to get towels was an irritant. Lack of shelf around sink in bath was the biggest single detriment, a solo sink needs shelf or counter space for guests to place toiletries. The two small shelves... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

Dear Malcolm M, Thank you for taking the time to leave a review. I am delighted that you found our rooms and beds comfortable. However, I apologize if the bathroom facility and housekeeping service was a disappointment. We do take all of the reviews we receive very seriously as they allow us to identify areas that may need attention. Rest... More

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

This is our second stau and we love it. We stayed for four nights and we enjoyed the room kitchen and late nights on the patio with rge grill. The prices are great and the staff ia very nice. Its our home away frim home!!!

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Scottsburg, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2014

My wife and I have always stayed with Marriott in the past; however due to booking issues we decided to give Candlewood Suites a try. I was pleasantly surprised with this hotel. The room was very nice and up-to-date. We loved the fact that it had a free laundry service. Every person we encountered was very pleasant, friendly, and helpful.... More

Was this review helpful? Yes 1
Lynchburg, Virginia
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 27, 2014

We stayed in a one bedroom suite. The room was extremely nice. It had a nice seating area with chairs so we had a place to eat. The living room area had ample seating for our family of 4. The bathroom was bigger than most hotel rooms. The bedroom was a little cramped, but since it was only a couple... More

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Wytheville, Virginia
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 21, 2014

In J'ville to visit friends. Had to bring the family dog. Online reservation without problems. If you take a pet and reserve online, make sure you call the local hotel to assure your pet space. The room was very nice and accommodated us and our pet very well with kitchen/living room space, large bathroom, and separate king bedroom. No surprises... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

Dear Genie F, Thank you for taking the time to write your review. We do apologize for any inconvenience that you have experienced with your room. We will follow up with the executive housekeeper to ensure that similar incidents won't happen again. Thank you again for staying with us and we hope to serve you in the future. Regards, Brenda... More

Brampton, Canada
Top Contributor
98 reviews 98 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed April 30, 2014

this is our second visit here - thanks to Whitley for helping with the internet problems that we got resolved. The only problem was that the bed is set up very close to the wall on one side and difficult getting in and out of bed. It's also nice to see that this is a pet friendly hotel. There were... More

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Michigan
Contributor
20 reviews 20 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 21, 2014 via mobile

i enjoyed my stay at this hotel in March. I brought my dog and was able to walk her outside. the people working were wonderful and appreciated. very close to shopping and a great mexican restaurant. beds were comfortable and the kitchen had utensils plates a toaster. one thing, it may be nice to remind the people with pets you... More

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Wake Forest, North Carolina
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 15, 2013

This place was really nice for a business trip. I've stayed in "suites" that were extended stay and been dissapointed but I was really impressed with the rooms at this hotel. When I walked into the front desk area it was pretty bare bones and I was skeptical but when I got to my room I was impressed. I was... More

Was this review helpful? Yes 1
Lynchburg, Virginia
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 2, 2013

My kids and I went to visit my boyfriend who is stationed at camp lejeune. It was further from the base than I thought but that was no big deal. We were there for Veterans Day weekend so the hotel was pretty full. We got the last suite. Our first night there was a party going on next door. We... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

Dear stacey f, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest... More

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Additional Information about Candlewood Suites Jacksonville

Address: 119 Penny Lane, Jacksonville, NC 28546
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Jacksonville 2*
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Also Known As:
Candlewood Suites Jacksonville Hotel Jacksonville

19 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (2)
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Business center/function rooms (1)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
At Candlewood Suites Jacksonville, NC, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high speed Internet. Candlewood Suites Jacksonville, NC is within walking distance of many local favorite restaurants. For those guests that prefer to Dine In , a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as Sodas, Snacks, and Ice Cream. Candlewood Suites Jacksonville, NC provides our guests a free fitness center and a comfortable place to do laundry in our Free Guest Laundry room. Much larger than the average hotel room and significantly more affordable than a corporate apartment, the Candlewood Suites is the perfect home away from home for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the Candlewood Suites does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, Candlewood Suites is the solution to your temporary housing needs. ... more   less 
Number of rooms
95

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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