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All 27 Jacksonville hotels

Candlewood Suites Jacksonville

2.0 of 5 Hotel   |   119 Penny Lane, Jacksonville, NC 28546
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Ranked #9 of 27 Hotels in Jacksonville
A recent review
5 of 5 stars reviewed 1 week ago
LizFromPgh Pittsburgh, Pennsylvania
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51 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Pittsburgh, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in town to visit our Navy Corpsman Grandson currently attending FMTB training at Camp Johnson....This hotel was wonderful in all aspects from beginning to end.....They afforded us the military discount, made sure we were as close to an elevator and outside as they could, housekeepers were extremely helpful and it wasn't even our turn to be done :)... More

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5 reviews 5 reviews
2 of 5 stars Reviewed 2 weeks ago

Hotel staff was nice, gave them a 2 star due to the smell in the hallways coming from all the different types of food being cooked by residents. Would not have stayed here if the Holiday Inn had accepted my corporate disc. Fridge in room was noisy, also PET FRIENDLY big no for me when traveling. Did not see that... More

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Chania Town, Greece
1 review
4 of 5 stars Reviewed June 24, 2014

Very good the quality of stuff. Very helpful and gently Very plus the large swimming pool Pool the sauna and hamam all free. I had free Internet although the connection was a little difficult. They changed the code after 2 days And I never connected again

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Pace, Florida
1 review
3 of 5 stars Reviewed June 18, 2014

Overall, nice stay. Room was comfortable as were beds. Lack of daily housekeeping service left something to be desired, having to go to front desk to get towels was an irritant. Lack of shelf around sink in bath was the biggest single detriment, a solo sink needs shelf or counter space for guests to place toiletries. The two small shelves... More

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IHGCare, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

Dear Malcolm M, Thank you for taking the time to leave a review. I am delighted that you found our rooms and beds comfortable. However, I apologize if the bathroom facility and housekeeping service was a disappointment. We do take all of the reviews we receive very seriously as they allow us to identify areas that may need attention. Rest... More

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

This is our second stau and we love it. We stayed for four nights and we enjoyed the room kitchen and late nights on the patio with rge grill. The prices are great and the staff ia very nice. Its our home away frim home!!!

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Scottsburg, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2014

My wife and I have always stayed with Marriott in the past; however due to booking issues we decided to give Candlewood Suites a try. I was pleasantly surprised with this hotel. The room was very nice and up-to-date. We loved the fact that it had a free laundry service. Every person we encountered was very pleasant, friendly, and helpful.... More

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Lynchburg, Virginia
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 27, 2014

We stayed in a one bedroom suite. The room was extremely nice. It had a nice seating area with chairs so we had a place to eat. The living room area had ample seating for our family of 4. The bathroom was bigger than most hotel rooms. The bedroom was a little cramped, but since it was only a couple... More

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Wytheville, Virginia
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 21, 2014

In J'ville to visit friends. Had to bring the family dog. Online reservation without problems. If you take a pet and reserve online, make sure you call the local hotel to assure your pet space. The room was very nice and accommodated us and our pet very well with kitchen/living room space, large bathroom, and separate king bedroom. No surprises... More

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IHGCare, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

Dear Genie F, Thank you for taking the time to write your review. We do apologize for any inconvenience that you have experienced with your room. We will follow up with the executive housekeeper to ensure that similar incidents won't happen again. Thank you again for staying with us and we hope to serve you in the future. Regards, Brenda... More

Brampton, Canada
Top Contributor
107 reviews 107 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed April 30, 2014

this is our second visit here - thanks to Whitley for helping with the internet problems that we got resolved. The only problem was that the bed is set up very close to the wall on one side and difficult getting in and out of bed. It's also nice to see that this is a pet friendly hotel. There were... More

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20 reviews 20 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 21, 2014 via mobile

i enjoyed my stay at this hotel in March. I brought my dog and was able to walk her outside. the people working were wonderful and appreciated. very close to shopping and a great mexican restaurant. beds were comfortable and the kitchen had utensils plates a toaster. one thing, it may be nice to remind the people with pets you... More

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Additional Information about Candlewood Suites Jacksonville

Address: 119 Penny Lane, Jacksonville, NC 28546
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Jacksonville 2*
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Also Known As:
Candlewood Suites Jacksonville Hotel Jacksonville

19 photos of this hotel

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