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TownePlace Suites by Marriott Jacksonville

2.5 of 5 400 Northwest Drive, Jacksonville, NC 28546
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Certificate of Excellence 2014
TownePlace Suites by Marriott Jacksonville
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84 reviews from our community

Traveler rating
    36
    37
    4
    5
    2
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29
12
8
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Durham, Maine
Top Contributor
116 reviews 116 reviews
38 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay here. The bed was one the the comfiest we have encountered anywhere. Everything was clean, and the room had all the necessary amenities and then some. Breakfast was good. Check-in was fast, friendly, and efficient. We'd stay here again.

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1 review
5 of 5 stars Reviewed 3 weeks ago

I had a wonderful stay from housekeeping to front desk Toni Ms Cindy Bella Marina Trey Also one other African American beautiful lady that gave me directions to town center.. I will stay again when I am visiting Jacksonville in the future

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Dumfries, Virginia
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had good rest, the beds were comfy. The breakfast was a solid continental style accommodation. The coffee was pretty good but they had donuts which I appreciated. The only down side is the Marriott rewards points I received for this stay were half of what I received when staying at a Fairfield inn which was a mile down the... More 

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1 review
5 of 5 stars Reviewed January 19, 2015

We stayed in one of the two bedroom suites. The room was quite spacious with a full mini kitchen and the televisions. The pros definitely outweigh any negatives which were minor. The room was spotless! That's a major plus. The beds were EXTREMELY comfortable. There was a soda bed in the livingroom for my daughter; however the front desk clerk... More 

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TPSJax, Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you for sharing your experience at the TownePlace Suites Jacksonville through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and... More 

Erie, Pennsylvania
Top Contributor
67 reviews 67 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed January 8, 2015

This place gave us what we needed. A place to sleep. We are diehard Marriott people, but when we read "pet-friendly", i guess that we truly did not expect for there to be a MULTITUDE of dogs at the place! The most irritating, was the dog that was in the room right across the hall from us. It barked alot.... More 

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TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Dear guest, You are correct we are a pet friendly hotel. All TownePlace Suites' by Marriott are pet friendly due to being an extended stay property. Many people have pets and when they are moving here usually due to Marine Corps orders they bring their pets. Along with being an extended stay property, which means many people stay for months... More 

Wilson, North Carolina
Top Contributor
71 reviews 71 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 12, 2014

Other than the view, the room is fine. I guess when you use points you are given a second rate room. Oh well. At least the purpose if my visit - job interview was a better view. The breakfast was limited but okay. Residence Inn is still my first preference.

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TPSJax, Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you for sharing your experience at the TownePlace Suites Jacksonville. As a valued guest, we appreciate your feedback. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! More 

Fayetteville, North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 of 5 stars Reviewed December 11, 2014

The Studio King I had was clean, spacious and fully stocked with all the necessities I needed for cooking my own meals. If there was anything I needed from the front desk it was brought immediately to my room (dish-washing powder, extra glassware, towels, etc...). The wireless access was expedient, so no worries there folks! Waffles, fresh fruit, yogurt and... More 

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TPSJax, Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you for sharing your experience at the TownePlace Suites Jacksonville. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed November 30, 2014

Very friendly stay and very helpful staff. They are building a lot of new restaurants and this is close to shopping. It's close but not to close to Camp Lejeune. They is alot of traffic near the base.

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TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you for choosing our TownePlace Suites for your visit to Jacksonville, NC. We appreciate your business. I'd also like to thank you for your positive comments for others to see and I will share them with my associates. Happy Holidays, Anette More 

Albany, Georgia
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 15, 2014

Hotel is clean, friendly, close to restaurants, shopping and most importantly Camp Lejuene. Currently working there and it's within 15 minute driving distance. Like all Marriotts free breakfast, Wifi, and plenty of parking. Quiet rooms and house keeping is polite. I suggest a 3rd floor room so you don't hear people above you, but a great hotel none the less.

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TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you for choosing our TownePlace Suites for your stay in Jacksonville, NC. We are happy that you are part of our family. Especially this time of year. Happy Holidays. Anette More 

Brooksville, Florida, United States
2 reviews
5 of 5 stars Reviewed October 14, 2014

this hotel was exceptionally clean and beautiful inside and out and when I say super pet friendly it really really was. we were given when we checked in a baggie of dog treats a list of pet friendly places in the area and a complete list of vets in the area. we had complete use of the elevators or stairs.... More 

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TPSJax, Front Office Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Tammy, Thank you for your review on trip advisor. We are delighted that you had a good stay with us. We do pride ourselves on being pet friendly without breed restrictions and welcome our furry family members. We understand how hard it is to leave them behind when you have to travel. We hope to see you again the next... More 

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Additional Information about TownePlace Suites by Marriott Jacksonville

Address: 400 Northwest Drive, Jacksonville, NC 28546
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites by Marriott Jacksonville 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Towneplace Suites By Marriott Jacksonville Hotel Jacksonville
Hotel Style:
#8 Business Hotel in Jacksonville

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