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TownePlace Suites by Marriott Jacksonville

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400 Northwest Drive, Jacksonville, NC 28546
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1 room 1 guest
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TownePlace Suites by Marriott Jacksonville
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98 Reviews from our TripAdvisor Community

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Traveler rating
    44
    40
    6
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    2
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37
15
8
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Hubert, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Spent the night in the 2 Bedroom Suite, the space was perfect for everyone to have privacy and still be together. Beyond the room, The staff here is INCREDIBLE I have stayed at many Marriott's, but the staff here is the best I have encountered. The front staff was warm, friendly and went above and beyond to make me and... More 

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you so very much for your comments on Trip Advisor. We try to make our guest feel like family and it's wonderful to hear we accomplished that with you all. We hope to see you again in the future. Anette Houle General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

Nice clean place. Friendly staff. Comfortable room. Complementary breakfast last till 10:30. They had a pretty good selection available for breakfast. Good water pressure in the shower with plenty of hot water. Highly recommended and I would definitely stay again.

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Dear "Stayed the Night", Thank you for taking time to complete a review for our TownePlace Suites in Jacksonville, NC. I'd also like to say thank you for choosing our hotel for your lodging, I am aware there are many choices in Jacksonville. We love hearing from our guest because you feel like family. If there is anything we could... More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First of all, let me say the staff and service at this hotel is excellent. We had 3 small dogs and 3 adults on this trip and because of that we asked for a room on the first floor. We stayed for 6 nights. Upon first glance, the room had everything we wanted. Fridge, 2 burner cooktop, microwave, utensils, pots/pans,... More 

Was this review helpful? Yes 1
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you for writting a review on Trip Advisor and thank you for complimenting my staff. I am sorry to hear your disappointment. I hope you will return after we get our renovations. If there is anything we can do on your next visit please feel free to call me. Again thank you for your time and for choosing my... More 

Lakeland, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were visiting our sin and family in Jacksonville, NC... TripAdvisor suggested the TownePlace. We had not used this hotel on previous visits and were not aware it existed. The TownePlace is fairly new, has very pleasant and attentive staff, Our room featured a King size bed, nice studio style kitchen including dished and utensils.. A clean and very functional... More 

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

We love hearing that we are your home away from home. Thank you for your comments and we hope to see you soon. Anette Houle General Manager More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 19, 2015

Whenever we need a hotel room in Jacksonville we stay here. The staff is friendly and it's in a quiet location. My only complaint would be the person on the floor right above us walked around like a stomping elephant and with a 5 month old sleeping baby I was tempted to go say something to them. Other than that... More 

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you so much for taking the time to post your comments on trip advisor. We love hearing from our extended family. Hope to see you soon. Anette Houle General Manager More 

Bunker Hill, West Virginia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 13, 2015

We stayed here for our anniversary. The hotel was clean, nice area but needs to be upgraded. The breakfast was average. The beds were very comfortable and the staff was friendly. P.S. If you like Krispy Creme donuts, your only a few blocks away. Yummy.

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Dear Guest, thank you taking time out of your schedule to write a review. We love hearing what our guest think, it helps us to know what your needs truly are. We are getting our renovation in 2016 and we are all excited and can't wait. Thank you again and we hope to see you in the near future. Anette... More 

Fort Lauderdale, Florida
Level Contributor
68 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 13, 2015

The management and staff are really fantastic. I love the southern hospitality shown to us. The hotel itself is well managed and maintained I would highly recommend the TownPlace Suites by Marriott Jacksonville to anyone visiting the area for pleasure or business.

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Dear Guest, Thank you so much for taking time out of your schedule to post a review on Trip Advisor. I know there are many choices in Jacksonville and I thank you for choosing our TownePlace Suites. We hope to see you again in the near future. Anette Houle GM More 

SAVANNAH
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 8, 2015

We enjoyed out stay. Very clean hotel, super friendly staff from the front desk to the housekeeper. The hotel still looks and appear to be new. Nice breakfast, plus for me was I was able to get coffee at anytime, they had fresh bakes cookies but we didn't want any. Very convience to Walmart, Target, Mall, and other stores like... More 

Was this review helpful? Yes 1
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Sylvia and family, Thank you so much for your review comments, I can't wait to share them with my team. Thank you also for choosing our TownePlace Suites for your July 4th getaway. We hope to see you again soon. Anette General Manager More 

Miami, Florida
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 18, 2015

We stayed at this hotel when visiting a friend. We rented the 2 bedroom suite and it was spacious to fit our needs. The only downside was that it had one bathroom, but we managed just fine. The hotel staff was extremely nice and helpful. Their continental breakfast was good, they have a waffle maker so that was a plus!... More 

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you so much for your comments on Trip Advisor. We are happy when our guest are happy. I can't wait to share your comments with my associates. Hope to see you again soon. Anette Houle/General Manager More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015

I have read a lot of reviews on this hotel and am go glad we chose this one to stay while visiting our Marine son. We had a 2 bedroom suite so our son could stay with us over the weekend. The hotel and room were clean, the staff was very friendly, the kitchen was a great addition. I have... More 

Was this review helpful? Yes
TPSJax, Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Dear Cheryl. Thank you for thaking time to share your experience at our TownePlace Suites on Trip Advisor. We work hard to make our guest feel at home,for us this is home as well. We all love our visitors to become part of our family. Looking forward to your next visit, please stop by my office and say hello. Anette... More 

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