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TownePlace Suites by Marriott Jacksonville

2.5 of 5 400 Northwest Drive, Jacksonville, NC 28546
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Certificate of Excellence 2014
TownePlace Suites by Marriott Jacksonville
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TownePlace Suites by Marriott Jacksonville
TownePlace Suites by Marriott Jacksonville
TownePlace Suites by Marriott Jacksonville
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81 reviews from our community

Traveler rating
    35
    35
    4
    5
    2
See reviews for
29
11
8
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (19)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in one of the two bedroom suites. The room was quite spacious with a full mini kitchen and the televisions. The pros definitely outweigh any negatives which were minor. The room was spotless! That's a major plus. The beds were EXTREMELY comfortable. There was a soda bed in the livingroom for my daughter; however the front desk clerk... More 

Was this review helpful? Yes
TPSJax, Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you for sharing your experience at the TownePlace Suites Jacksonville through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and... More 

Erie, Pennsylvania
Top Contributor
67 reviews 67 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This place gave us what we needed. A place to sleep. We are diehard Marriott people, but when we read "pet-friendly", i guess that we truly did not expect for there to be a MULTITUDE of dogs at the place! The most irritating, was the dog that was in the room right across the hall from us. It barked alot.... More 

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Dear guest, You are correct we are a pet friendly hotel. All TownePlace Suites' by Marriott are pet friendly due to being an extended stay property. Many people have pets and when they are moving here usually due to Marine Corps orders they bring their pets. Along with being an extended stay property, which means many people stay for months... More 

Wilson, North Carolina
Top Contributor
69 reviews 69 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 12, 2014

Other than the view, the room is fine. I guess when you use points you are given a second rate room. Oh well. At least the purpose if my visit - job interview was a better view. The breakfast was limited but okay. Residence Inn is still my first preference.

Was this review helpful? Yes
TPSJax, Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you for sharing your experience at the TownePlace Suites Jacksonville. As a valued guest, we appreciate your feedback. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! More 

Fayetteville, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed December 11, 2014

The Studio King I had was clean, spacious and fully stocked with all the necessities I needed for cooking my own meals. If there was anything I needed from the front desk it was brought immediately to my room (dish-washing powder, extra glassware, towels, etc...). The wireless access was expedient, so no worries there folks! Waffles, fresh fruit, yogurt and... More 

Was this review helpful? Yes
TPSJax, Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you for sharing your experience at the TownePlace Suites Jacksonville. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed November 30, 2014

Very friendly stay and very helpful staff. They are building a lot of new restaurants and this is close to shopping. It's close but not to close to Camp Lejeune. They is alot of traffic near the base.

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you for choosing our TownePlace Suites for your visit to Jacksonville, NC. We appreciate your business. I'd also like to thank you for your positive comments for others to see and I will share them with my associates. Happy Holidays, Anette More 

Albany, Georgia
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 15, 2014

Hotel is clean, friendly, close to restaurants, shopping and most importantly Camp Lejuene. Currently working there and it's within 15 minute driving distance. Like all Marriotts free breakfast, Wifi, and plenty of parking. Quiet rooms and house keeping is polite. I suggest a 3rd floor room so you don't hear people above you, but a great hotel none the less.

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you for choosing our TownePlace Suites for your stay in Jacksonville, NC. We are happy that you are part of our family. Especially this time of year. Happy Holidays. Anette More 

Brooksville, Florida, United States
2 reviews
5 of 5 stars Reviewed October 14, 2014

this hotel was exceptionally clean and beautiful inside and out and when I say super pet friendly it really really was. we were given when we checked in a baggie of dog treats a list of pet friendly places in the area and a complete list of vets in the area. we had complete use of the elevators or stairs.... More 

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TPSJax, Front Office Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Tammy, Thank you for your review on trip advisor. We are delighted that you had a good stay with us. We do pride ourselves on being pet friendly without breed restrictions and welcome our furry family members. We understand how hard it is to leave them behind when you have to travel. We hope to see you again the next... More 

Atlanta, United States
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 2, 2014

Nice 2 bedroom suite for the price. Heidi was exceptional and so was Ashley. The location is central to mostly everything. The rooms could be a little bit more cleaner and the upkeep of the furniture in the rooms was run down. Breakfast is convenient but limited. Some staff go the extra mile others will not even bring you towels... More 

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TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Menorca, Thank you so much for choosing our TownePlace Suites for your lodging needs during your visit to Jacksonville. We are truly grateful that you choose our property. I would also like to thank you for taking time to write a Trip Advisor comment we realize how busy people are and want you to know we appreciate your comments. I... More 

Wilmington, North Carolina
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 16, 2014

This hotel was very comfortable. The king-size bed with comforter was great, as were the other room accommodations. Although the pool was quite small, the exercise room was very good, with new equipment. The breakfast was a little light on protein, but always-available coffee in the lobby was a nice touch. I would especially recommend it for business or solo... More 

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Dan, Thank you so much for choosing our TownePlace Suites for your visit to Jacksonville. We also would like to thank you for taking the time out of your day to write a review on Trip Advisor. We want all our guest to feel like part of our family, so in saying that we want to say we hope to... More 

Greenland, New Hampshire
Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 12, 2014

Greeting by desk clerk was very upbeat.A+++ Room was what I needed to accomplish the work I had to do while I was on the road. WIRED INTERNET ACCESS! A+++. Kitchen layout and equipment was very helpful during the stay. HVAC - very good. Breakfast and the Kitchen Staff A+++, it is a small area, but it is stocked so... More 

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Dear Michael, Thank you so much for taking time out of your day to do a survey on Trip Advisor. I can't wait to share it with my associates. We know that you have many choices in Jacksonville, NC and we want to thank you for choosing us. We hope to see you again on your next trip to our... More 

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Additional Information about TownePlace Suites by Marriott Jacksonville

Address: 400 Northwest Drive, Jacksonville, NC 28546
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites by Marriott Jacksonville 2.5*
Number of rooms: 86
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Also Known As:
Towneplace Suites By Marriott Jacksonville Hotel Jacksonville
Hotel Style:
#8 Business Hotel in Jacksonville

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