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TownePlace Suites by Marriott Jacksonville

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400 Northwest Drive, Jacksonville, NC 28546
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TownePlace Suites by Marriott Jacksonville
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TownePlace Suites by Marriott Jacksonville
TownePlace Suites by Marriott Jacksonville
TownePlace Suites by Marriott Jacksonville
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95 Reviews from our TripAdvisor Community

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Traveler rating
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35
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lakeland, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We were visiting our sin and family in Jacksonville, NC... TripAdvisor suggested the TownePlace. We had not used this hotel on previous visits and were not aware it existed. The TownePlace is fairly new, has very pleasant and attentive staff, Our room featured a King size bed, nice studio style kitchen including dished and utensils.. A clean and very functional... More 

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Whenever we need a hotel room in Jacksonville we stay here. The staff is friendly and it's in a quiet location. My only complaint would be the person on the floor right above us walked around like a stomping elephant and with a 5 month old sleeping baby I was tempted to go say something to them. Other than that... More 

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Bunker Hill, West Virginia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for our anniversary. The hotel was clean, nice area but needs to be upgraded. The breakfast was average. The beds were very comfortable and the staff was friendly. P.S. If you like Krispy Creme donuts, your only a few blocks away. Yummy.

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Dear Guest, thank you taking time out of your schedule to write a review. We love hearing what our guest think, it helps us to know what your needs truly are. We are getting our renovation in 2016 and we are all excited and can't wait. Thank you again and we hope to see you in the near future. Anette... More 

Fort Lauderdale, Florida
Level Contributor
56 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The management and staff are really fantastic. I love the southern hospitality shown to us. The hotel itself is well managed and maintained I would highly recommend the TownPlace Suites by Marriott Jacksonville to anyone visiting the area for pleasure or business.

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Dear Guest, Thank you so much for taking time out of your schedule to post a review on Trip Advisor. I know there are many choices in Jacksonville and I thank you for choosing our TownePlace Suites. We hope to see you again in the near future. Anette Houle GM More 

SAVANNAH
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed out stay. Very clean hotel, super friendly staff from the front desk to the housekeeper. The hotel still looks and appear to be new. Nice breakfast, plus for me was I was able to get coffee at anytime, they had fresh bakes cookies but we didn't want any. Very convience to Walmart, Target, Mall, and other stores like... More 

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TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Sylvia and family, Thank you so much for your review comments, I can't wait to share them with my team. Thank you also for choosing our TownePlace Suites for your July 4th getaway. We hope to see you again soon. Anette General Manager More 

Miami, Florida
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 18, 2015

We stayed at this hotel when visiting a friend. We rented the 2 bedroom suite and it was spacious to fit our needs. The only downside was that it had one bathroom, but we managed just fine. The hotel staff was extremely nice and helpful. Their continental breakfast was good, they have a waffle maker so that was a plus!... More 

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you so much for your comments on Trip Advisor. We are happy when our guest are happy. I can't wait to share your comments with my associates. Hope to see you again soon. Anette Houle/General Manager More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015

I have read a lot of reviews on this hotel and am go glad we chose this one to stay while visiting our Marine son. We had a 2 bedroom suite so our son could stay with us over the weekend. The hotel and room were clean, the staff was very friendly, the kitchen was a great addition. I have... More 

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TPSJax, Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Dear Cheryl. Thank you for thaking time to share your experience at our TownePlace Suites on Trip Advisor. We work hard to make our guest feel at home,for us this is home as well. We all love our visitors to become part of our family. Looking forward to your next visit, please stop by my office and say hello. Anette... More 

Hamilton, Ohio
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed June 8, 2015

I arrived at the hotel Wednesday night/Thursday morning. The staff is outstanding. They absolutely went above and beyond. Without a doubt, the BEST customer service I've ever experienced at a hotel. The hotel is very clean. I booked the 2 bedroom suite. Awesome is an understatement. Beds were amazingly comfortable. TVs in the bedrooms and the living room. The kitchenette... More 

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Tammy, thank you for taking the time to review on TownePlace Suites on Trip Advisor. We truly appreciate your comments. I can't wait to share them with my staff. We all hope to see you again in the near future. Anette Houle General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 4, 2015

Wonderful stay! Sandra - I can't say enough great things about! She took her time to show me maps of Fort Macon and suggested several different family friendly places we could visit while in town. Natasha was super checking us in, she was so busy and by herself but kept a great attitude the whole time. And Christina in the... More 

Was this review helpful? Yes
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you so much for taking time out of your day to write such a great review. I am going to share it with all mu associates. We all hope to see you at our TownePlace suites in the near future. Anette houle General Manager More 

Central Coast, CA.
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 28, 2015

After flying from California to Jacksonville, North Carolina to visit our Godson and his family, my wife and I stayed overnight at the TownPlace Suites. The facility was clean, our room was nice, bed was comfortable and we got a good night's rest and sleep. The staff were friendly and helpful. The rates were fair and reasonable. This is a... More 

Was this review helpful? Yes 1
TPSJax, Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you for sharing your experience at the TownePlace Suites Jacksonville. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service.... More 

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