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TownePlace Suites by Marriott Jacksonville

2.5 of 5 400 Northwest Drive, Jacksonville, NC 28546
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Certificate of Excellence 2014
TownePlace Suites by Marriott Jacksonville
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TownePlace Suites by Marriott Jacksonville
TownePlace Suites by Marriott Jacksonville
TownePlace Suites by Marriott Jacksonville
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79 reviews from our community

Traveler rating
    34
    35
    3
    5
    2
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29
10
8
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wilson, North Carolina
Top Contributor
65 reviews 65 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Other than the view, the room is fine. I guess when you use points you are given a second rate room. Oh well. At least the purpose if my visit - job interview was a better view. The breakfast was limited but okay. Residence Inn is still my first preference.

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TPSJax, Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you for sharing your experience at the TownePlace Suites Jacksonville. As a valued guest, we appreciate your feedback. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! More 

Fayetteville, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The Studio King I had was clean, spacious and fully stocked with all the necessities I needed for cooking my own meals. If there was anything I needed from the front desk it was brought immediately to my room (dish-washing powder, extra glassware, towels, etc...). The wireless access was expedient, so no worries there folks! Waffles, fresh fruit, yogurt and... More 

Was this review helpful? Yes
TPSJax, Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you for sharing your experience at the TownePlace Suites Jacksonville. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Very friendly stay and very helpful staff. They are building a lot of new restaurants and this is close to shopping. It's close but not to close to Camp Lejeune. They is alot of traffic near the base.

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TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you for choosing our TownePlace Suites for your visit to Jacksonville, NC. We appreciate your business. I'd also like to thank you for your positive comments for others to see and I will share them with my associates. Happy Holidays, Anette More 

Albany, Georgia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is clean, friendly, close to restaurants, shopping and most importantly Camp Lejuene. Currently working there and it's within 15 minute driving distance. Like all Marriotts free breakfast, Wifi, and plenty of parking. Quiet rooms and house keeping is polite. I suggest a 3rd floor room so you don't hear people above you, but a great hotel none the less.

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TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Thank you for choosing our TownePlace Suites for your stay in Jacksonville, NC. We are happy that you are part of our family. Especially this time of year. Happy Holidays. Anette More 

Brooksville, Florida, United States
2 reviews
5 of 5 stars Reviewed October 14, 2014

this hotel was exceptionally clean and beautiful inside and out and when I say super pet friendly it really really was. we were given when we checked in a baggie of dog treats a list of pet friendly places in the area and a complete list of vets in the area. we had complete use of the elevators or stairs.... More 

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TPSJax, Front Office Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Tammy, Thank you for your review on trip advisor. We are delighted that you had a good stay with us. We do pride ourselves on being pet friendly without breed restrictions and welcome our furry family members. We understand how hard it is to leave them behind when you have to travel. We hope to see you again the next... More 

Atlanta, United States
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 2, 2014

Nice 2 bedroom suite for the price. Heidi was exceptional and so was Ashley. The location is central to mostly everything. The rooms could be a little bit more cleaner and the upkeep of the furniture in the rooms was run down. Breakfast is convenient but limited. Some staff go the extra mile others will not even bring you towels... More 

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TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Menorca, Thank you so much for choosing our TownePlace Suites for your lodging needs during your visit to Jacksonville. We are truly grateful that you choose our property. I would also like to thank you for taking time to write a Trip Advisor comment we realize how busy people are and want you to know we appreciate your comments. I... More 

Wilmington, North Carolina
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 16, 2014

This hotel was very comfortable. The king-size bed with comforter was great, as were the other room accommodations. Although the pool was quite small, the exercise room was very good, with new equipment. The breakfast was a little light on protein, but always-available coffee in the lobby was a nice touch. I would especially recommend it for business or solo... More 

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TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Dan, Thank you so much for choosing our TownePlace Suites for your visit to Jacksonville. We also would like to thank you for taking the time out of your day to write a review on Trip Advisor. We want all our guest to feel like part of our family, so in saying that we want to say we hope to... More 

Greenland, New Hampshire
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 12, 2014

Greeting by desk clerk was very upbeat.A+++ Room was what I needed to accomplish the work I had to do while I was on the road. WIRED INTERNET ACCESS! A+++. Kitchen layout and equipment was very helpful during the stay. HVAC - very good. Breakfast and the Kitchen Staff A+++, it is a small area, but it is stocked so... More 

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TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Dear Michael, Thank you so much for taking time out of your day to do a survey on Trip Advisor. I can't wait to share it with my associates. We know that you have many choices in Jacksonville, NC and we want to thank you for choosing us. We hope to see you again on your next trip to our... More 

Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2014

We stayed here for two nights while visiting our son at camp Geiger. The GM was fantastic. All the staff was very nice. The hotel was clean and the bed was comfortable. We were very happy with our stay.

Was this review helpful? Yes 1
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Dear Mommy Fuller, I just wanted to thank you for your comments on Trip Advisor. My staff and I are very grateful, we know you have several choices in Jacksonville and we are happy you chose our TownePlace Suites. We would also like you to thank your son for his service. Hope we see you again on your next visit.... More 

Tinley Park
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2014

I am in the Navy Reserves and was in Jacksonville for the first time. I was working at Camp Lejeune for my two week annual training. The staff was very helpful and polite. They went out of their way every day. Even when I had problems with my door, they went out of their way to make me comfortable while... More 

Was this review helpful? Yes 1
TPSJax, General Manager at TownePlace Suites by Marriott Jacksonville, responded to this review

Dear Lcdrjoy, Thank you so much for taking time to post your review on Trip Advisor. We are very happy you enjoyed your stay and we hope to see you again in the future. Everyone on my staff would also like me to thank you for your service to our country and thank you for our freedom. If there is... More 

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Additional Information about TownePlace Suites by Marriott Jacksonville

Address: 400 Northwest Drive, Jacksonville, NC 28546
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites by Marriott Jacksonville 2.5*
Number of rooms: 86
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Also Known As:
Towneplace Suites By Marriott Jacksonville Hotel Jacksonville
Hotel Style:
#7 Business Hotel in Jacksonville

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