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Extended Stay America - Jacksonville - Camp Lejeune

Certificate of Excellence
2.0 of 5
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20 McDaniel Drive, Jacksonville, NC 28541
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Extended Stay America - Jacksonville - Camp Lejeune
Best prices for: 1 room 1 guest
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Ranked #3 of 29 Hotels in Jacksonville
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Anna T Jacksonville, Florida
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153 reviews from our community

Traveler rating
    93
    33
    11
    8
    8
See reviews for
36
16
21
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jacksonville, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

We had to move last minute with the Marine Corps with four kids and three dogs on Memorial Day weekend. After driving for three days straight, we finally reached Jacksonville, NC. We went to five different hotels that were listed on bringfido.com and NONE of them would accomodate us for an affordable rate. We even had one hotel that quoted... More 

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

a very helpful lady named darlene helped us. she went out of her way to help us. she needs a raise $ $ $. we liked the tv in are room and the chairs are very nice. the elevators where clean. we had a good time.

Was this review helpful? Yes 1
Romeoville, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very friendly and welcoming staff upon arrival. Got checked in quickly and was directed to our room. The room was very clean and comfortable with what appeared to be new amenities. Upon check out I walked down to see if I could extended my check out time to better accommodate our travel plans. The staff was very accommodating and went... More 

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Jacksonville, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just checked in last night and we have already experienced the best customer service ever! Definitely looking forward to staying here for the remainder of my trip! Stacy, Mica, and Quincy are the three workers whom have helped us thus far and they are already like family. Not only is the entire hotel clean and organized, but the rooms are... More 

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Manager_11525, General Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review

Thank you for writing a review of your stay. The staff and I had read your review and we want to thank you for your kind words. I am glad that you enjoyed your stay and were treated with excellent customer service. Once more, thank you for posting your review. We look forward to having you visit with us again... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 4 weeks ago

While revisiting Jacksonville, Nc, we stayed at Extended Stay America for the 1st time. We arrived very tired and Stacy Demps manager allowed us to check in early. Stacy was always available to help us with our plans and navigations. She always asked how was our day. I can not say enough about Stacy she was professional, warm, accommodating and... More 

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Manager_11525, General Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review

Thank you for taking the time to write a review of your stay. I am very glad to read that you received excellent customer service from our staff and I truly appreciate your comments. I am thrilled you had a great stay! The staff and I would like to thank you again for posting your review. We look forward to... More 

Alexandria, Virginia
1 review
5 of 5 stars Reviewed April 22, 2015

Spent the night here while on business at Camp LeJeune. Arrived late in the evening, tired after a long day of travel. Jon, the front desk clerk was so patient and accommodating, as I had some changes in my reservations and there was a bit of confusion. The room was clean and well stocked. In the morning the manager straightened... More 

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Manager_11525, General Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review

Thank you for writing a review of your stay. I am so thrilled to hear that you were pleased with your stay here and that our staff was able to resolve the issues at check-in promptly. I truly appreciate your kind comments regarding our staff and their great customer service. Once more, thank you for posting your review. We look... More 

Temple Hills, Maryland
1 review
4 of 5 stars Reviewed April 17, 2015

Mica was probably the best and most accommodating hotel desk employee I've ever met. She needs a raise and a promotion. I'll be back to the Jacksonville area and will probably book a room at the Extended stay because of her. She was the best!!!!

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 9, 2015

Our visit was made better by our receptionist at this hotel. I arrived feeling horrible the worst cold since probably 10 years ago. This young lady's genuine welcoming attitude and attention to customer service is definitely second to none. Often times, an employee will say "WELCOME" without meaning it not this girl. I give my experience with her a 10... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2015

Kayla at the front deak was great. She had the sweetest personality and was so ready to help me with anything I had questions about or needed. I really wasn't expecting much with it being so cheap, but I was really happy with the cleanliness and great attitudes of every staff member I spoke with. It's in a great location... More 

Was this review helpful? Yes 1
Jacksonville, North Carolina
1 review
5 of 5 stars Reviewed March 31, 2015

Not only are the rooms well above average for the price (including stove top Kitchen) the staff really worked with us when it came to checking in early and getting us a room that was available. Bed sheets were clean which is a big plus and staff was always friendly and help accommodate our kitchen utensils needs. Megan at the... More 

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