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Extended Stay America - Jacksonville - Camp Lejeune

Certificate of Excellence
2.0 of 5
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20 McDaniel Drive, Jacksonville, NC 28541
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Extended Stay America - Jacksonville - Camp Lejeune
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Ranked #3 of 29 Hotels in Jacksonville
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
Whitney C
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163 Reviews from our TripAdvisor Community

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    100
    34
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    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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  • All months
    (163)
  • Mar-May only
    (54)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (42)
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1 review
3 of 5 stars Reviewed 2 days ago NEW

This is a very basic hotel. If you are looking for any kind of perks this is not the hotel for you. I stayed here for a little over 2 months. Pros: Hardwood floors for pet rooms Cons: 1. No pool, grill, gym, or business center 2. 2.00$ to wash, $2.00. And most didn't work. 3. Poor quality of furniture... More 

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Woodbridge, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

We have stayed here several times and always receive the same awesome service. Everyone is friendly and helpful. We have 2 dogs that are welcome as well, which is why we first tried the hotel and cannot be happier with what we found! We have checked in as early as (4 PM) and super late (2:30 AM) and get the... More 

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Richmond, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

We check in at 3am driving from 5 hours away. We were all extra tired not to mention 2 grumpy kids who were still asleep. It was a very speedy check in. The staff was very professional and super helpful about things to do for the weekend with the kids in the area. The manager Stacy Demps introduced herself the... More 

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Bayboro
Level Contributor
176 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I must say that this is a very good hotel!!! I could not give it a perfect score because their so called breakfast-----IS NOT!!! The staff was very friendly and prompt! I will definitely stay here again when in the area!!!

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1 review
5 of 5 stars Reviewed 4 weeks ago

I was in town for a week and half on business. Everyone was very nice and helpful. The staff was always willing to bring extras to your room or even help you out to your car. Especially Brittany! She was always willing to go above and beyond to help. 5 STAR SERVICE!!!!!

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5 of 5 stars Reviewed 4 weeks ago

Well aside from the small issue that we had with the last minute reservation I must say that they did absolutely everything to make up for it. Thank you for your awesome service be sure that we'll be staying here if we ever come back.

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Manager_11525, Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review

Hi Jessica, Thank you so much for posting a review of our property. I'm so pleased to hear that because of the hotel staff, we were able to recover from the reservation issue. I really appreciate your understanding and allowing us the opportunity to ensure you experienced an exceptional stay. Once more, thank you for posting your review. We look... More 

Orlando, Florida
1 review
2 of 5 stars Reviewed June 27, 2015

I used to stay here ever time I was in for business. It was perfect then and no complaints. However, I think the place has been sold, or is under new management because the last three times I've been there it's consistently dropped in quality. Breakfasts are now a gamble. Sometimes there is cream, sometimes there is fruit, sometimes they... More 

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Jacksonville, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 17, 2015

For the price and convenience this was a great hotel. The staff were always looking to make our stay better and to get the best price they could for us. I have stayed there a couple months in the past year and I was pleasantly surprised by the price and comfort. I was especially impressed by the management. Stacey went... More 

Was this review helpful? Yes 1
Red Bank, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2015

I took a long trip from new jersey to visit my fiance who is currently at camp lejeune marine corp base. Check in was at 3:00pm but I arrived early needed badly to use the bathroom. The staff was nice enough to let me use their personal facility and the beautiful young lady at the front let me check in... More 

Was this review helpful? Yes 1
Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2015 via mobile

Every time I go to Jacksonville I don't hesitate to pick my hotel. I absolutely LOVEEEEEEE their services best of the BEST I recommend it to ALL my family friends and co workers !!!!! My favorite staff pick Stacy , Quincy, Brandy and John !!! They are so helpful and friendly! From front desk to maintenance to housekeepers everyone is... More 

Was this review helpful? Yes 1
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