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Extended Stay America - Jacksonville - Camp Lejeune

2.0 of 5
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20 McDaniel Drive, Jacksonville, NC 28541
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Extended Stay America - Jacksonville - Camp Lejeune
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Ranked #3 of 28 Hotels in Jacksonville
A recent review
5 of 5 stars reviewed 3 days ago
kathy4668 Alexandria, Virginia
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148 reviews from our community

Traveler rating
    88
    33
    11
    8
    8
See reviews for
35
14
21
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Alexandria, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Spent the night here while on business at Camp LeJeune. Arrived late in the evening, tired after a long day of travel. Jon, the front desk clerk was so patient and accommodating, as I had some changes in my reservations and there was a bit of confusion. The room was clean and well stocked. In the morning the manager straightened... More 

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Manager_11525, General Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review

Thank you for writing a review of your stay. I am so thrilled to hear that you were pleased with your stay here and that our staff was able to resolve the issues at check-in promptly. I truly appreciate your kind comments regarding our staff and their great customer service. Once more, thank you for posting your review. We look... More 

Temple Hills, Maryland
1 review
4 of 5 stars Reviewed 1 week ago

Mica was probably the best and most accommodating hotel desk employee I've ever met. She needs a raise and a promotion. I'll be back to the Jacksonville area and will probably book a room at the Extended stay because of her. She was the best!!!!

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our visit was made better by our receptionist at this hotel. I arrived feeling horrible the worst cold since probably 10 years ago. This young lady's genuine welcoming attitude and attention to customer service is definitely second to none. Often times, an employee will say "WELCOME" without meaning it not this girl. I give my experience with her a 10... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Kayla at the front deak was great. She had the sweetest personality and was so ready to help me with anything I had questions about or needed. I really wasn't expecting much with it being so cheap, but I was really happy with the cleanliness and great attitudes of every staff member I spoke with. It's in a great location... More 

Was this review helpful? Yes 1
Jacksonville, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

Not only are the rooms well above average for the price (including stove top Kitchen) the staff really worked with us when it came to checking in early and getting us a room that was available. Bed sheets were clean which is a big plus and staff was always friendly and help accommodate our kitchen utensils needs. Megan at the... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

If you are looking for a place with great customer service clean and comfortable rooms this is the place your looking for. The staff will go out of there way to help you and the general manager Stacy is very serious about the guests that stay at this hotel get whatever they need to feel comfortable. This is my go... More 

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Jacksonville, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

Some things got messed up while making our reservations over the phone, but Stacy(GM) made sure to get us in exactly what we needed as soon as we got here. The entire staff has been extremely polite and very helpful! They have made us feel so welcomed here, as well as our pets! Thank you, to all of you! I... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago

Pro: Arrived early and was able to check in. Pro: Close by Camp Lejeune and Camp Geiger. Con: Woke up with red marks on my body like I was bit by something in the bed. Con: Walls seem to be thin and I could hear the people on the floor above me walking around all night. Con: Bed and pillows... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago

The staff was very helpful and gave great advice and was kind and respectful. Jon and Mica had done their job to the highest expectation in my view. They were polite to any and every individual that had entered or exited the hotel. They had the answer to any question that had been asked and a solution to anything as... More 

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1 review
5 of 5 stars Reviewed March 16, 2015

Stacy Demps was extremely friendly and accommodating. She was able to get my fiancé and I in four hours early because our plane landed far before check in. We were new to the area and she was very helpful suggesting restaurants. Also, the maintenance man was such a doll! Very friendly and respectful!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review

Thank you for your recent review of your stay. I'm so thrilled that you received great customer service from our staff here at Extended Stay America during your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

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