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Residence Inn Charlotte Lake Norman

3.0 of 5 16830 Kenton Drive, Huntersville, NC 28078
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Certificate of Excellence 2014
Residence Inn Charlotte Lake Norman
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Residence Inn Charlotte Lake Norman
Residence Inn Charlotte Lake Norman
Residence Inn Charlotte Lake Norman
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75 reviews from our community

Traveler rating
    34
    23
    12
    3
    3
See reviews for
38
10
2
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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florida
Top Contributor
80 reviews 80 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 10, 2014

The location was a nice tucked away feeling with lovely landscaping. We stayed in room 103 which is a handicap accessible room. Love the layout. Like the kitchen and all the resources to cook an evening meal for ourselves rather than go out after a long drive. Cosmetically there was a tattered bedskirt but nice linens and a clean room.... More 

Was this review helpful? Yes
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

We are so glad to hear that you enjoyed your recent stay with us! Thank you for the feedback regarding the lighting. It is definitely something we will look into. We hope that you stay with us again soon when passing through the area! More 

Beaufort, South Carolina
Contributor
15 reviews 15 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 8, 2014

There was really nothing negative to say. The room was spotless, the bed was more comfortable than the Grove Park Inn bed we just stayed at. All staff couldn't be more helpful and friendly. The hot breakfast was exceptional, fresh and delicious.

Was this review helpful? Yes
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

Thank you for taking a moment to review our hotel on TripAdvisor! We appreciate the great feedback and are happy you enjoyed your recent stay with us. Hope to see you again soon if your return to the area! More 

thunder bay ontario
Top Contributor
62 reviews 62 reviews
35 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 16, 2014

We stayed here one night. Reception and check in good, outdoor pool and spa in good condition and clean. Rooms clean but a little beat up, especially the bathroom where the shower curtain rod appears to have been ripped off the wall at one point and patched back together ( rather poorly).

Was this review helpful? Yes
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor! We are happy to hear that you enjoyed our service and amenities. We are currently in the process of having some of our tub surrounds replaced, so we do apologize for the temporary repair work. We should have this completed soon. We hope to see you again soon... More 

Pittsburgh, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 2, 2014

Stayed for two nights. Had problems with the room. The toilet was mildly clogged and leaked a little so it refilled every ten mins or so. The A/c rattled a door to the utility closet every time the compressor turned on. The closet doors would not go on the rails. The shower was pretty small. The room as a whole... More 

Was this review helpful? Yes
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

Thank you for taking the time to share your most recent experience with us. We truly value all our guests feedback and as a valued customer our goal is aimed at providing you with exceptional service! I want to sincerely apologize for the inconsistencies that you noted about your room. We appreciate you bringing these issues to our attention and... More 

Orange, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2014

We stayed here for two weeks after moving from California to North Carolina. We needed a pet friendly place to stay while looking for a permanent place to live. This facility suited our needs perfectly! We had a one bedroom suite that included a small kitchen and living room. The hotel staff was very gracious and the facility was well... More 

Was this review helpful? Yes
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

We are so happy to hear that you enjoyed your recent stay with us. It is a great benefit to be able to have your "furry" family member stay with you during such a big move and transition. We hope that the move went smoothly and you are enjoying your new home. Remember to keep us in mind when family... More 

Greenville, South Carolina
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 2, 2014 via mobile

Stayed here the night before a visit to Davison. The college is close. This hotel was great for our family. The kids enjoyed the outdoor pool. The staff were friendly. The evening snack was nice and the morning breakfast was quite good. The dining room attendant was polite and friendly to my family.

Was this review helpful? Yes
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

We are very happy to hear that you enjoyed your recent stay with us. We love being close to Davidson College and enjoy hosting families that are visiting there. Thank you for taking the time to share your experience and we hope to welcome you to our hotel again soon. More 

Hanoverton, Ohio
Contributor
14 reviews 14 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 21, 2014 via mobile

We had a 2 bedroom room for 3 nights. I did not realize I booked a place that aloud pets. Our room smelled like cat urine and had to buy candles to mask the odors. When I mentioned this to the front desk they didn't seem to care. They just explained that people bring their pets and "messes" are made.... More 

Was this review helpful? Yes 1
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

Thank you for the feedback regarding your recent stay with us at the Residence Inn Lake Norman. We regret that your stay did not meet your expectations. As one of the few hotel chains to still accept pets, it is a great place for those that wish to bring along their four legged family members, but we do understand it... More 

Dallas, Texas
Top Contributor
67 reviews 67 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 17, 2014

This is a very nice property with good customer service. The rooms are in one building (as far as I can tell) unlike other Residence Inn locations where they are spread out across multiple buildings. The breakfast and social hour has ample food and the area is clean. The room are typical for Residence Inn hotel. I would definitely stay... More 

Was this review helpful? Yes 1
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

Thank you for sharing your recent experience with us at the Residence Inn Lake Norman. We are so pleased that you found our hotel well maintained and enjoyed our breakfast and social hour offerings. We hope to see you again in the near future! More 

Wise, Virginia
Contributor
17 reviews 17 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 8, 2014

This is a nice, well-kept property north of Charlotte, NC. The neighborhood seems safe and I will definitely stay here again when the opportunity arises for me to be in the area. Now I will delve into the things here that annoyed me, although not enough to avoid this hotel. 1. The refrigerator's cooling numbers (where you dial in the... More 

Was this review helpful? Yes
Raleigh, North Carolina
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 30, 2014

We had another great stay at this hotel. The room was exceptionally clean. Front desk staff friendly and accommodating. The grounds are immaculate. Close proximity to many great eating establishments.

Was this review helpful? Yes
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

Thank you nteachey for choosing the Residence Inn Lake Norman again as your "Home Away from Home." We love knowing when our guests return and have another great experience. We look forward to seeing you again soon! More 

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Additional Information about Residence Inn Charlotte Lake Norman

Address: 16830 Kenton Drive, Huntersville, NC 28078
Location: United States > North Carolina > Huntersville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Charlotte Lake Norman 3*
Number of rooms: 78
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Also Known As:
Residence Inn Charlotte Lake Norman Hotel Huntersville
Residence Inn Huntersville
Huntersville Residence Inn
Hotel Style:
#5 Business Hotel in Huntersville

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