I stayed 4 nights at this hotel on a business trip. I booked the hotel through a third party. I had items stolen out of my suitcase during the day while I was working. When I complained to the front desk, they comment was, "This has never happened before". I was shocked to find that the hotel had charged my... More

I recently drove to Charlotte for a mini-vacation and after driving in a van for 10 hours (on a trip that should have only taken five, I was very irritable and tired. I was greeted at the hotel by a the friendliest front desk person who advised me that my room had been upgraded because I belong to their gold... More

For $145 per night, this hotel was not what I expected. After travelling a 16 hour day the day before, we were awakened not once, but 3 times by maids banging on our door starting at 9am the following morning. We had the do not disturb placard on the door, but they kept banging and banging. Check out was 12noon.... More

The staff was extremely friendly and helpful at check in. I think the location was perfect for what I needed. I never heard any highway noise. I think the room was very comfortable, the bedding comfortable and clean. I do think the decor is a little dated (wallpaper border and the 1970's style twig swag over the bed) and could... More

Nice hotel near Charlotte, Lake Norman.Breakfast reasonable. Nice sitting area. Bedding not great but reasonable for 1 night. Near restaurants, etc. Staff was very helpful. Seemed safe. Chilis, OCharleys nearby.

Stayed Friday/Saturday nights. Hotel booked due to wedding and several sporting events. Arrived around noon and allowed us to check-in early. Front desk very pleasant and gave great directions to everything we asked. Stayed in king suite with pull-out sofa. The suites do have a door that closes between the bedroom and living area. Because there were 3 of us,... More

The hotel is extremely clean. The room was very comfortable. The staff made the experience a great one. Corina at the front desk provided extremely friendly service and was very understanding when I called a month later to get a receipt. This hotel is run the way hotels are supposed to be! I'll be back!

I am currently staying at this hotel because I am in town for the USBC bowling tournament and I am really impressed! We are staying in a room with 2 beds and it is beautiful. I did read the comments before we stayed here about the noise, but we have not been bothered yet. The breakfast is also very good... More

Forget sleeping if you stay on the highway side of this hotel. It is located on a very busy and very noisy section of I-77. Fridge didn't work, bathroom exhaust fan didn't work, no remote for TV, and a staff that wasn't real nice. The beds were comfy but the noise was unbearable.