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All 12 Huntersville hotels

Holiday Inn Express Hotel & Suites Huntersville-Birkdale

2.5 of 5 Hotel   |   16905 Caldwell Creek Drive, Huntersville, NC 28078
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Holiday Inn Express Hotel & Suites Huntersville-Birkdale
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80%
Ranked #5 of 12 hotels in Huntersville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
TourismGoddess2014 Shelby, North Carolina
  • Overview
  • Reviews (98)
  • Photos (32)
  • Amenities
  • Room tips (20)
  • Location
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98 people have reviewed this hotel

Traveler rating
    51
    28
    12
    6
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Shelby, North Carolina
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The room is wonderful. A beautiful suite. The property is maintained very well. It is in a difficult location to get to but GPS maneuvered us here with no trouble. The staff is delightful. Wish it was closer to the lake.

Was this review helpful? Yes
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for staying with us recently and taking time to post a review of your visit. We appreciate and value guest feedback and are happy to hear that you enjoyed your visit. We hope you will keep us in mind on your next trip to our area. Again, we all thank you and look forward to your next visit. More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stopped here on our way to Virginia. The room was nice and made for a good nights rest. Before leaving we had some breakfast which was your typical eggs, biscuits and gravy, cereal and pancakes, etc. What made this breakfast better than any other was the staff at breakfast, Loritta was taking care of all the food and... More

Was this review helpful? Yes 1
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for taking time to review your recent visit with us. We very much appreciate your feedback and will share your compliments with Loritta. Your comments and post will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for ach of our guests. It... More

Charlotte, North Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Karen at the front desk informed us that there were quite a few children there for a softball tournament and she gave us a room away from the possible noise. The air conditioner was malfunctioning, and the engineer had left. When we returned from dinner, they called the engineer back, and replaced the entire unit. My wife and I could... More

Was this review helpful? Yes
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for staying with us recently and taking time to post a review of your visit. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More

Pittsburgh, Pennsylvania
Top Contributor
58 reviews 58 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night on our drive from Florida to Pittsburgh. We have stayed in various HIE hotels across the country but this was the first time we stayed in this particular location. There are many positives and some drawbacks to this hotel but I think I would stay here again. First, the location is great. There are... More

Was this review helpful? Yes
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

We would like to thank you for staying with us recently and taking the time to post an online review of your visit. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I'm delighted you enjoyed our hotel and our great location. However, allow... More

Cary, North Carolina
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 25, 2014

I spent there three nights and this hotel id well placed near the interstate and a big commercial area where you can find restaurants, shops and grocery stores. The rooms are big and well equipped but mine was at the end of the hallway, near the ice machine and was quite noisy. The first day front desk clerk was no... More

Was this review helpful? Yes
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for taking time to review your recent stay with us. Your feedback is very important to us. My apologies for your wait and reception at check in. I have shared your comments with our Guest Service Manager to ensure our guests are always warmly welcomed to our hotel. Please let us know any time you are not satisfied... More

Charleroi, Pennsylvania
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 23, 2014

The locatoin was a little difficult to find, it is not right off the interstate. The gentleman working the front desk was sitting in a little room behind the desk and I waited several minutes till he appeared. I am platinum level reward member and nothing was prepared ahead of time for my check-in which slowed down the process. While... More

Was this review helpful? Yes
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for choosing to stay with us this recently and your time in posting a review of your visit. On behalf of our team I would like to apologize for the inconveniences you encountered upon arrival and during your stay. Our IHG Reward members are our most valued and loyal customers and we greatly appreciate you as one of... More

Syracuse, NY
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 20, 2014

This hotel has beautiful rooms for the value. Have stayed at this hotel several times and will continue to utilize this hotel in this area. The king size bed, sofa, kitchen area has a nice and different layout. Breakfast is very nice and if you want is walking distance to IHOP/McDonalds etc.

Was this review helpful? Yes
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

We would like to thank you for taking the time to post a review of your recent visit with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. It's especially nice to receive positive feedback from our guests. I-77 exit 25 is indeed... More

Riverview, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 18, 2014

The room was clean and comfortable, but the ac unit was so noisy and vibrated so bad that you can not get any sleep! Front desk clerk was friendly and helpful. Attempted to contact Holiday Inn Express because I could not leave a review on their website and got such a run around it became ridiculous. Still can't post a... More

Was this review helpful? Yes 1
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for taking the time to post a review of your recent stay with us. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the A/C unit in your room. I have shared your feedback with Maintenance Department to ensure the issues you described are rectified. Yesterday we received a shipment of... More

Penhook, Virginia
Top Contributor
90 reviews 90 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 18, 2014

Good location just off exit 25 on route 77 though a little tough to get to due to left turn restrictions. Showing some wear. The welcome certainly not as friendly as the other 12 HIE we have stayed in the past year. Breakfast was a big disappointment. Pancake machine broken, no fresh fruit or oatmeal and no hard boiled eggs.... More

Was this review helpful? Yes
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

We appreciate your taking the time to review your experience while visiting us bur very sorry you were disappointed by our breakfast and service during your stay. On behalf of our entire team please accept our apologies. We have shared your comments with our staff and are reviewing guest service procedures along with reinforcing our standards for a better guest... More

Napoleon, Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 14, 2014

Stopped at on the way home from Charleston. Bed was comfortable and room was clean.We were tired so road noise didnt bother but something to consider. Mostly a good value though,breakfast in morning was excellent!

Was this review helpful? Yes
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for choosing to stay with us recently. We appreciate your taking time to post a review of your visit and are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Again, our thanks. We appreciate your business. Debra S. More

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Additional Information about Holiday Inn Express Hotel & Suites Huntersville-Birkdale

Address: 16905 Caldwell Creek Drive, Huntersville, NC 28078
Phone Number:
Location: United States > North Carolina > Huntersville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Huntersville-Birkdale 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Huntersville-Birkdale
Hawthorn Suites Huntersville
Huntersville Hawthorn Suites

32 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Huntersville
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Huntersville/Birkdale, the newest addition to the beautiful Lake Norman area. Minutes from area attractions and the Charlotte metro area, this hotel is near an array of unique shopping, dining and recreational options, many within walking distance. Our all new hotel features 91 fresh, modern, state-of-the-art guestrooms and suites. We offer many amenities both leisure and business travelers appreciate like free wireless high-speed Internet access, 32” flat panel LCD TVs, microwaves, compact fridges and wet bars. The Holiday Inn Express & Suites is Conveniently located at exit 25 of the I-77 just minutes from Birkdale Village and nearby companies such as Ingersoll Rand, Newell Rubbermaid and McGuire Nuclear station. ... more   less 
Number of rooms
91

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