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All 12 Huntersville hotels

Holiday Inn Express Hotel & Suites Huntersville-Birkdale

2.5 of 5 Hotel   |   16905 Caldwell Creek Drive, Huntersville, NC 28078
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Holiday Inn Express Hotel & Suites Huntersville-Birkdale
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85%
Ranked #4 of 12 hotels in Huntersville
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
Sabrina M Mount Airy, North Carolina
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79 people have reviewed this hotel

Traveler rating
    47
    21
    7
    4
    0
See reviews for
22
21
4
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Mount Airy, North Carolina
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Our family recently spent a Friday & Saturday night at this hotel. Front desk staff were friendly and helpful. Our king suite was more than adequate for our needs. The room was clean and the bed was quite comfortable. It's rare that I would sleep as soundly in a hotel as I did during this stay. The hotel is conveniently... More

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Enola, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just spent last night here on our drive from PA to GA. We didn't check in until after 11 p.m. The ladies at the front desk were cheerful and friendly!!! Exactly what you need after sitting in a car for 8 hours!! The room was big and beautiful. The bed was very comfortable, except I did have to pull the... More

Was this review helpful? Yes 1
Lansdale, Pennsylvania
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 7, 2014 via mobile

Nice hotel, stayed one night for business. Room was clean and spacious and provided for a good nights rest. Free breakfast was outstanding, well above average offerings I have had at other hotels. Overall a very nice stay.

Was this review helpful? Yes 1
Ohio
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 3, 2014

Found this hotel while driving. Checked in January 1 at 9pm. Receptionist was excellent and very helpful. Made us aware of the extra points we could earn by watching a video online. Nice room and got a good night sleep. Pancake machine and hot water was not working for breakfast. That was ok, they heated my water for tea in... More

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hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for taking the time to review your stay with us. We appreciate your business and your comments. I am so sorry about the hot water and pancakes. Both issues were quicky resolved and you will enjoy both on your next visit! Again, many thanks for staying with us and we look forward to seeing you again soon. Debra... More

Silver Springs, Florida
Top Contributor
75 reviews 75 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 28, 2013

Hotel was just so-so. Room rates were a little on the high side for a hotel of this quality. Since my trip was for personal business and this was only an intermediate stop, I would have preferred a less expensive room. Only stayed here because it was on my route and convenient to the Interstate. It came up on my... More

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hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for staying with us during your recent travels. While we appreciate your business we are so sorry you felt disappointed with the value you received. We work very hard to keep our rates competitive while offering the best value possible. Guest feedback is very important to us and we thank you for your time in posting your review.... More

Raleigh, North Carolina
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 19, 2013

This was the first time we've stayed in a Holiday Inn Express. We usually stay at Hampton Inns or something similar as they include a breakfast and are nice. This time we were looking for something centrally located to the Charlotte Motor Speedway, The Carolina Raptor Center, and The Renaissance Festival, and Lake Norman. We were glad we found this... More

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hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

We're so glad you enjoyed your stay with us! Thank you very much for giving Holiday Inn Express a try and for taking the time to post a review. We are very enthusiastic about hotel and our brand and hope you will not only visit us again soon but try other Holiday Inn Express hotels when you travel. Once again... More

Grovetown, Georgia
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 13, 2013

Very nice and great customer service! I was given incorrect information about our room and breakfast times from the 1-800 number. The front desk was VERY accommodating and went above and beyond for us. We were visiting for a soccer tournament and had to be at our game at 7:00 a.m. They started breakfast an hour early so we could... More

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hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for staying with us while attending the recent soccer tournament and for taking your time to write a review of your visit. We appreciate your acknowledging our front desk staff and will share your review. I hope your team had a successful trip to the tournament and we hope you will again plan a visit with us. Again,... More

Okatie, SC
1 review
2 of 5 stars Reviewed November 4, 2013

I have an issue with management of this property. She said in a reply on July 11, 2013 that all the suites are King. I beg to differ. We stayed in a handicap accessible room on 30 Oct and it had a Queen bed. Our experience on Nov 2 was less than desirable. We changed rooms after finding the door... More

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hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

We appreciate your taking the time to provide valuable feedback from your recent visit with us and we’re very sorry your visit was disappointing. Housekeeping issues are unacceptable and have been addressed and maintenance was alerted to the cabinet front and deadbolt troubles you mentioned. All of our rooms are King Studio Suites with the exception of the Handicap accessible... More

Alabama
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 25, 2013

If you are staying in this area - this is the hotel you should choose! Friendly staff - clean rooms - excellent location! We were in this area for a wedding at the Arbors. I can't say enough about the very cooperative staff!

Was this review helpful? Yes 1
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for staying with us and for posting a review of your visit. We're glad yo had such a great weekend. We're very proud of our staff and we do enjoy a great location. We appreciate your business and positive feedback is always welcome! Again, a big thank you! We hope you will visit us again soon. . Debra... More

Cary, North Carolina
Top Contributor
63 reviews 63 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 23, 2013

So we are in the middle of traveling season for our kids and gymnastics meets so it's different hotel every few weeks. Most of the time the host gym picks the hotel and gets a good rate for gymnasts and their families. That is how we ended up at the Holiday Inn in Huntersville. I am an IHG member so... More

Was this review helpful? Yes
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for posting a review of your recent visit with us. We’re very happy to know that your family was comfortable and able to enjoy our hot breakfast buffet, snack shop and the great location we’re fortunate to have. We appreciate your pointing out issues like the rust stain and ink on the sheet. However small they may seem... More

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Additional Information about Holiday Inn Express Hotel & Suites Huntersville-Birkdale

Also Known As:
Holiday Inn Express Hotel And Suites Huntersville-Birkdale
Hawthorn Suites Huntersville
Huntersville Hawthorn Suites
Address: 16905 Caldwell Creek Drive, Huntersville, NC 28078
Phone Number:
Location: United States > North Carolina > Huntersville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Huntersville
#5 Business Hotel in Huntersville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Huntersville-Birkdale 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites Huntersville/Birkdale, the newest addition to the beautiful Lake Norman area. Minutes from area attractions and the Charlotte metro area, this hotel is near an array of unique shopping, dining and recreational options, many within walking distance. Our all new hotel features 91 fresh, modern, state-of-the-art guestrooms and suites. We offer many amenities both leisure and business travelers appreciate like free wireless high-speed Internet access, 32” flat panel LCD TVs, microwaves, compact fridges and wet bars. The Holiday Inn Express & Suites is Conveniently located at exit 25 of the I-77 just minutes from Birkdale Village and nearby companies such as Ingersoll Rand, Newell Rubbermaid and McGuire Nuclear station. ... more   less 
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