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BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman

2.5 of 5
13830 Statesville Road, Huntersville, NC 28078-9040
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BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman
Ranked #7 of 12 hotels in Huntersville
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60 reviews from our community

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Date Rating
Highland Park, New Jersey, Usa
1 review
3 of 5 stars Reviewed May 13, 2013

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Review collected in partnership with Best Western

bestwestern34169, Guest Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review
May 22, 2013

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Boynton Beach
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 7, 2013

This stay was not as good as the last. Having arrived late after dealing with heavy rains, accident stop and go traffic, and construction delays, we were ready for a meal and a good night's sleep. We dropped our bags and went to a late dinner. Upon returning we found the sink stopper was stuck in the open position and... More

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See 4 more reviews by NOTyouGUYS for Huntersville
bestwestern34169, Guest Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review
May 22, 2013

Dear NOTyouGUYS Thank you for taking the time to tell us about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Narragansett, RI & Poincian, FL
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 4, 2013

Stayed two nights April 28 & 29, 2013. Rooms were clean and the price was reasonable. Breakfast area was a bit crowded since there wasn't a lot of seating. Exercise room was disappointing. Curtains were hanging down and of the 3 machines in the room, one wasn't working at all and another was only partially operable.

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bestwestern34169, Guest Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review
May 22, 2013

Dear Jack & Linda Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Terry Douglas Operations Manager More

Baltimore, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 27, 2013

We recently went to Charolette,NC for the Z-Max 4Wide races(April 2013).We have stay at this hotel before as a matter of fact we had stay at another Best Western in Statesville,NC in Oct. 2012 ,which was awful we had reservations there for April which we cancelled and re-booked at the Huntersville location.Much to our disappointment we were given a room... More

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bestwestern34169, Guest Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review
May 22, 2013

Dear gloriedayze Thank you so much for your review. I do appoligize that your first room was not up to our normal high standards but am so grateful that you was taken care of. It means a lot to our staff to know that we are providing our guests with Great Hospitality Service. Noticing our staff by name is the... More

West Chester
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 7, 2013

I stayed at this hotel three years ago and it was a nice place. My recent stay was nothing short of awful. When I first checked into my room, the shower in the bath did not have any fixtures. well it did, but they were laying in the tub. They moved us to what they referred was a "comparable" room... More

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bestwestern34169, Guest Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review
April 16, 2013

TommyBoy278 My sincere apologies for the issues you describe experiencing during your recent visit with us. We hate to hear these things but do appreciate your taking the time to bring them to our attention. Please be assured that we had taken care of all the issues and our Executive Housekeeper has addressing all the concerns with her staff. Clearly... More

Toronto, Canada
Top Contributor
51 reviews 51 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 4, 2013 via mobile

After a marathon 11 hour drive with a 2 year old, we needed a place to just rest and sleep. A place where it is clean very comfortable, quiet and simply just ready to accommodate us with no issues. Well, this is the place! Fantastic location (right off the freeway), close to restaurants, quick and courteous staff and most importantly... More

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bestwestern34169, Guest Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review
April 16, 2013

FearlessNinja I see you travel offten so I would like to say Thank You for taking the time to share your recent visit with us. We are glad that you enjoyed your stay with us. We look forward to serving you agin. Warmest Regards Terry Douglas More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed March 17, 2013

This Best Western Plus is the only one I stay at when in this area. The rooms are always clean, set up nice and comfortable. The staff is wonderful; they are always there when needed and with saying that, the manager must be great. I will always stay here because it's like home away from home.

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bestwestern34169, Guest Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review
April 16, 2013

Lisa B Thank you for taking the time to share your recent visit with us, Guest satisfaction is the hallmark of everything we do here and we are pleased that you chose to stay with us and include us as part of your extended family, we feel that you are a part of our Best Western family. And when you... More

listowel,ontario
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 13, 2013

Stayed at this hotel on our drive home to Ontario from Florida. Usually stay at Quality Inns but found this a good alternative. Good value for money. Rooms were clean and the beds were clean and the linens of good quality

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Review collected in partnership with Best Western

bestwestern34169, Public Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review
March 18, 2013

copper19 Thank you for taking the time to share your recent visit with us. We are glad that you enjoyed your stay and we look forward to serving you again in the future. Warmest Regards Jessica Pope More

Lacey, Washington
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 23, 2013 via mobile

It was a really close where we needed to be. The room was clean. Although the maid service kept trying to come in even though we were still in the room they were really quick about coming through the door. The toilet did run but it wasn't that bad. Overall for the price it was nice.

Was this review helpful? Yes
bestwestern34169, Public Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review
March 18, 2013

Calysta21 Thank you for taking the time to share your recent visit with us. We are glad that you enjoyed your stay and that we were in a location that fit your needs. I have addressed the issued you brought to my attention and I appreciate your feedback and have resolved the issue. It was our pleasure serving you and... More

Macon, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed February 21, 2013

We were stopping through Charlotte, and this hotel was a great choice. Family with two children. Room was clean, price was fair. The heat was not on in the room, so we froze for an hour, but that was the only negative

Was this review helpful? Yes
bestwestern34169, Public Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review
March 18, 2013

rceglie Thank you for choosing our hotel and taking the time to share your recent stay with us. We really appreciate your feedback and hope to see you the next time you and your family are in the Huntersville NC area. Warmest Regards, Jessica Pope More

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Additional Information about BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman

Also Known As:
Charlotte Red Roof Inn
Red Roof Inn Charlotte
Address: 13830 Statesville Road, Huntersville, NC 28078-9040
Phone Number:
Region: United States > North Carolina > Huntersville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 12 hotels in Huntersville
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman
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