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Candlewood Suites Huntersville

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16530 Northcross Drive, Huntersville, NC 28078
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Candlewood Suites Huntersville
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At a glance

80%
Positive reviews?
KEY AMENITIES
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
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Candlewood Suites Huntersville
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    100 Reviews from our TripAdvisor Community

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    Traveler rating
      57
      23
      6
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      5
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (29)
    Date | Rating
    • English first
    • Italian first
    • Any
    English first
    • All months
      (100)
    • Mar-May only
      (29)
    • Jun-Aug only
      (23)
    • Sep-Nov only
      (22)
    • Dec-Feb only
      (26)
    All months
    Greenville, North Carolina
    2 reviews
    5 of 5 stars Reviewed yesterday NEW

    An excellent place to stay. Facility was clean, smelled very well, and the staff were fantastic. My wi-fi access was fast and easy. Workout area was well done and even has laundry services. Definitely a place to stay next to time I'm in this area.

    Was this review helpful? Yes
    Reidsville, North Carolina
    Level Contributor
    4 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed 3 days ago NEW

    Check in was easy and customer service was great, the woman who helped us was friendly and welcoming. Our room was a non smoking queen suite, a good size for two people plenty comfortable. Yes, the room smelled of stale smoke, I'm assuming at one point it was a smoking room that was changed to nonsmoking? But it wasn't too... More 

    Was this review helpful? Yes
    therese h, General Manager at Candlewood Suites Huntersville, responded to this review

    Mariye S Thank you for your review on your recent stay at the Candlewood Suites Huntersville, we sincerely appreciate your kind words and glad to hear that our amenities exceeded your needs. We look forward to welcoming you home next time you are in the area. Therese Henderson General Manager More 

    Raleigh, NC
    Level Contributor
    33 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 62 helpful votes
    1 of 5 stars Reviewed 5 days ago NEW

    Starting at check-in, things were askew. I arrived at 5:00 which is 2 hours beyond check-in and a 3rd floor, non-smoking suite which I had reserved was not available. I discovered this after waiting for 15 minutes while a gentleman argued with the desk clerk about why the billing invoice could not be changed from his name to his company’s... More 

    Was this review helpful? Yes
    therese h, General Manager at Candlewood Suites Huntersville, responded to this review

    Melody_Scavo Thank you for taking the time to post a review. All comments are truly appreciated, as this is the most important way that we can understand how we can improve the property and service that we are offering. I sincerely apologize that we failed to meet your needs while at the hotel. I am in the process of coaching... More 

    Maryland Mountains
    Level Contributor
    15 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 15 helpful votes
    2 of 5 stars Reviewed 2 weeks ago

    Booked this room for my daughter and her family coming to visit me. It was their overnight stop. True, customer service when booking the room was excellent. Now for the big BUT! The suite she was assigned was very run down, to the point that she was afraid to explore the kitchenette area. Bathroom door wouldn't close properly. She did... More 

    Was this review helpful? Yes
    therese h, General Manager at Candlewood Suites Huntersville, responded to this review

    Slenorefi Thank you for taking the time to post a review. I apologize that your daughter did not have a great stay with us and assure you we are addressing all issues that she encountered to ensure that we can exceed every guests expectation when staying at the property. Therese Henderson General Manager More 

    The Villages, Florida
    4 of 5 stars Reviewed 4 weeks ago

    Hotel was clean, safe and service was good. Close to the highway, shopping and decent restaurants. Could use suites that have king beds instead of doubles, but other than that, everything was satisfactory. Would stay here again.

    Was this review helpful? Yes
    therese h, General Manager at Candlewood Suites Huntersville, responded to this review

    mikec1270 Thank you for taking time to write a review on your recent stay at Candlewood Suites Huntersville. I am so glad to hear that we not only met your expectations but exceeded them. We sincerely appreciate the comments. Therese Henderson General Manager More 

    dublin, NH
    Level Contributor
    17 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    5 of 5 stars Reviewed June 27, 2015

    This was an excellent stay. Very clean and nicely decorated. Just right size for us. Has a very small store where you can purchase some food item. We got some ice cream. Everything you need for comfortable stay.bvery helpful, polite staff. Would and will stay again

    Was this review helpful? Yes
    therese h, General Manager at Candlewood Suites Huntersville, responded to this review

    granmanh603 Thank you for taking the time to write a review for your recent stay at the Candlewood Suites Huntersville. We are pleased to hear that when in the area you will choose the hotel to be your home away from home. Therese Henderson General Manager More 

    Cayce, South Carolina
    1 review
    5 of 5 stars Reviewed June 22, 2015

    My husband and I travel for conventions fairly often, and from now on we will be searching for a Candlewood whenever possible. For starters, between having a full sized fridge, a pair of ranges, a microwave, diswasher, garbage disposal, and even more amenities in the room, it felt less like staying at a hotel and more like a cleaner, more... More 

    Was this review helpful? Yes
    therese h, General Manager at Candlewood Suites Huntersville, responded to this review

    Sean L Thank you for taking the time to post a review for your recent stay at the Candlewood Suites Huntersville. We appreciate the kind words and are pleased to hear that the amenities offered exceeded you expectations Therese Henderson General Manager More 

    Charlotte, North Carolina
    1 review
    4 of 5 stars Reviewed May 21, 2015

    We have been staying at ‘Candlewood’ for a number of weeks. I’m not normally a contributor to TripAdvisor, but I think on this occasion the team at 'Candlewood Suites' deserves the effort! I’ve rated this property very good, instead of excellent, only because the property itself badly needs updating, which I believe is going to happen in the not so... More 

    Was this review helpful? Yes
    therese h, General Manager at Candlewood Suites Huntersville, responded to this review

    Thank you so much for the kind words, I am so glad to hear that my staff made your stay at the Candlewood Suites Huntersville an enjoyable one with their excellent customer service. We strive to not only meet but exceed all guest expectations. We are glad your stay was a good one, and we look forward to seeing you... More 

    Mooresville
    Level Contributor
    9 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    4 of 5 stars Reviewed March 17, 2015

    We travel extensively with our two dogs. A 7 yr old Shitzu and a 3 yr old Yorkie. We love staying at the Candlewood because their pet friendly and the rooms all have kitchenettes which makes it very convenient. We can make breakfast in the morning and lunches or late night snacks without having to go out to a restaurant... More 

    Was this review helpful? Yes
    therese h, General Manager at Candlewood Suites Huntersville, responded to this review

    Thank you for taking the time to post a review. We sincerely appreciate the kind words and are glad to hear that you, your family and your dog were comfortable at the Candlewood Suites Huntersville. We look forward to welcoming you back in the future. Therese Henderson General Manager More 

    Orlando, Florida
    Level Contributor
    75 reviews
    75 hotel reviews
    common_n_hotel_reviews_1bd8 56 helpful votes
    5 of 5 stars Reviewed March 11, 2015

    I used some of my points for a free night at this location. $25 for my dogs. Room was clean and spacious. Nice workout area. Not great for dog walking, but there is a sidewalk around back. Only place to eat is Bob Evans.

    Was this review helpful? Yes
    therese h, General Manager at Candlewood Suites Huntersville, responded to this review

    Thank you for taking time to write a review on the Candlewood Suites Huntersville - Lake Norman. We sincerely appreciate the 5 star rating and hope that next time you are in the area you will stay with us again so that we can once again welcome you home. Therese Henderson General Manager More 

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