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Candlewood Suites Huntersville

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16530 Northcross Drive, Huntersville, NC 28078
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Candlewood Suites Huntersville
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94 Reviews from our TripAdvisor Community

Traveler rating
    55
    21
    6
    8
    4
See reviews for
20
19
9
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
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  • All months
    (94)
  • Mar-May only
    (30)
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    (16)
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    (22)
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    (26)
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Charleston, West Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Was our first time staying at this hotel I would rate this hotel as a 4 star hotel !!Staff was the best we were treated as family !! Employees are the best !! Rooms and Beds were great!! This hotel is right off the exit and close to Lake Norman. If you have children the love to sit by the... More 

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Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 1 week ago

We have been staying at ‘Candlewood’ for a number of weeks. I’m not normally a contributor to TripAdvisor, but I think on this occasion the team at 'Candlewood Suites' deserves the effort! I’ve rated this property very good, instead of excellent, only because the property itself badly needs updating, which I believe is going to happen in the not so... More 

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therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Thank you so much for the kind words, I am so glad to hear that my staff made your stay at the Candlewood Suites Huntersville an enjoyable one with their excellent customer service. We strive to not only meet but exceed all guest expectations. We are glad your stay was a good one, and we look forward to seeing you... More 

Mooresville
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2015

We travel extensively with our two dogs. A 7 yr old Shitzu and a 3 yr old Yorkie. We love staying at the Candlewood because their pet friendly and the rooms all have kitchenettes which makes it very convenient. We can make breakfast in the morning and lunches or late night snacks without having to go out to a restaurant... More 

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therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Thank you for taking the time to post a review. We sincerely appreciate the kind words and are glad to hear that you, your family and your dog were comfortable at the Candlewood Suites Huntersville. We look forward to welcoming you back in the future. Therese Henderson General Manager More 

Orlando, Florida
Top Contributor
71 reviews 71 reviews
71 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 11, 2015

I used some of my points for a free night at this location. $25 for my dogs. Room was clean and spacious. Nice workout area. Not great for dog walking, but there is a sidewalk around back. Only place to eat is Bob Evans.

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therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Thank you for taking time to write a review on the Candlewood Suites Huntersville - Lake Norman. We sincerely appreciate the 5 star rating and hope that next time you are in the area you will stay with us again so that we can once again welcome you home. Therese Henderson General Manager More 

Roosendaal, The Netherlands
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 3, 2015

I stayed in this long stay hotel with my wife and daughter of 4 years from December till January 2015. We stayed in a 1 bedroom suite. The staff created space for an additional bed in the bedroom for our daughter. The living space and small kitchen with huge fridge, dishwasher was big enough for us for our 6 week... More 

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therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Ernst V Thank you for taking the time to post a review of your recent stay at the Candlewood Suites Huntersville. We are pleased to hear that you and your family enjoyed your stay eith us and that we were able to assist you in making sure your family was comfortable and taken care of. We hope that next you... More 

Xenia, Ohio
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2015

First glance, things are a little outdated, but for a decently-priced hotel with kitchens in them, it was definitely worth the price we paid (and more). Was pleasantly surprised to find a decent sized refrigerator/freezer, dishwasher, and cooking range along with microwave. Since we have a 1 year old we knew we didn't want to eat out at restaurants all... More 

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therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Amanda M Thank you for taking the time to write a review for the Candlewood Suites Huntersville. We are pleased to hear that we exceeded your expectations and that everything was to your liking. We strive on meeting the needs of our extended stay guests and appreciate the kind words. We hope to welcome you back to the hotel next... More 

Winston Salem, North Carolina
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 19, 2015

Fine for a one night, last minute stay. Room was nice, people were polite, check in was fast. No complaints. Loved being able to get coffee anytime. Gym above standard. Supply cupboard was a great touch.

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therese h, General Manager at Candlewood Suites Huntersville, responded to this review

288khines Thank you for taking the time to write a review about your recent stay at Candlewood Suites Huntersville. We sincerely appreciate the kind words and are pleased that you found the hotel clean and the staff friendly. We look forward to welcoming you back to the hotel next time you are in the area. Therese Henderson General Manager More 

Lewisburg, West Virginia
Contributor
18 reviews 18 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 7, 2015

Once again I stayed at this property. I wish every hotel I stay in, would strive for this standard. The desk staff are wonderful. The rooms are very clean., WiFi works great, nice kitchen, comfy bed, nice linens, all in all a great stay again.

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therese h, General Manager at Candlewood Suites Huntersville, responded to this review

carriebell Thank you for taking the time to write a survey on one of your recent stays at the Candlewood Suites Huntersville. We truly appreciate the kind words and are glad to hear that we exceeded your expectations. Thank you, we look forward to welcoming you home next time you are in the area. Therese Henderson General Manager More 

Winter Springs, Florida
Top Contributor
192 reviews 192 reviews
32 hotel reviews
316 helpful votes 316 helpful votes
2 of 5 stars Reviewed January 2, 2015

Maybe I am a little too critical, but I frequently stay in hotels for business and I will not stay here again with all the other options in the area. If I was paying out of my own pocket for 1 night only, then maybe I would.... The room was very small for a "suite" and I thought the furnishings,... More 

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therese h, General Manager at Candlewood Suites Huntersville, responded to this review

REVoigt thank you for taking the time to write a review concerning your most recent visit to the Candlewood Suites Huntersville. I apologize that we failed to meet your expectations as far as the bed comfort and furnishings in the room, but am please to hear that the room was clean and the staff were nice. We understand you have... More 

Destin, FL
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 12, 2014

Great hotel...great location, easy access to the interstate. Kitchen was alittle dated but appliances were good. Staff was super helpful and the amenities were great (gym, laundry, checkout cupboard, and pantry). Wasn't the best Candlewood Suites but perfect for a weekend trip.

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therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Thank you for taking the time to post a review, your comments are greatly appreciated. I am glad to hear that we met your expectations. The hotel is working towards replacing sleeper sofas and recliners in all rooms, and making changes across the board so that we can not only meet a guest's expectations but exceed them every time a... More 

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