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Candlewood Suites Huntersville

2.0 of 5 16530 Northcross Drive, Huntersville, NC 28078
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Candlewood Suites Huntersville
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Candlewood Suites Huntersville
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87 reviews from our community

Traveler rating
    52
    17
    6
    8
    4
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17
18
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34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winston Salem, North Carolina
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Fine for a one night, last minute stay. Room was nice, people were polite, check in was fast. No complaints. Loved being able to get coffee anytime. Gym above standard. Supply cupboard was a great touch.

Was this review helpful? Yes
therese h, General Manager at Candlewood Suites Huntersville, responded to this review

288khines Thank you for taking the time to write a review about your recent stay at Candlewood Suites Huntersville. We sincerely appreciate the kind words and are pleased that you found the hotel clean and the staff friendly. We look forward to welcoming you back to the hotel next time you are in the area. Therese Henderson General Manager More 

Lewisburg, West Virginia
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Once again I stayed at this property. I wish every hotel I stay in, would strive for this standard. The desk staff are wonderful. The rooms are very clean., WiFi works great, nice kitchen, comfy bed, nice linens, all in all a great stay again.

Was this review helpful? Yes
therese h, General Manager at Candlewood Suites Huntersville, responded to this review

carriebell Thank you for taking the time to write a survey on one of your recent stays at the Candlewood Suites Huntersville. We truly appreciate the kind words and are glad to hear that we exceeded your expectations. Thank you, we look forward to welcoming you home next time you are in the area. Therese Henderson General Manager More 

Winter Springs, Florida
Top Contributor
143 reviews 143 reviews
25 hotel reviews
291 helpful votes 291 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Maybe I am a little too critical, but I frequently stay in hotels for business and I will not stay here again with all the other options in the area. If I was paying out of my own pocket for 1 night only, then maybe I would.... The room was very small for a "suite" and I thought the furnishings,... More 

Was this review helpful? Yes
therese h, General Manager at Candlewood Suites Huntersville, responded to this review

REVoigt thank you for taking the time to write a review concerning your most recent visit to the Candlewood Suites Huntersville. I apologize that we failed to meet your expectations as far as the bed comfort and furnishings in the room, but am please to hear that the room was clean and the staff were nice. We understand you have... More 

Destin, FL
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 12, 2014

Great hotel...great location, easy access to the interstate. Kitchen was alittle dated but appliances were good. Staff was super helpful and the amenities were great (gym, laundry, checkout cupboard, and pantry). Wasn't the best Candlewood Suites but perfect for a weekend trip.

Was this review helpful? Yes
therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Thank you for taking the time to post a review, your comments are greatly appreciated. I am glad to hear that we met your expectations. The hotel is working towards replacing sleeper sofas and recliners in all rooms, and making changes across the board so that we can not only meet a guest's expectations but exceed them every time a... More 

Romsey, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 22, 2014

We had driven from Chattanooga (that hotel could learn a few things from this one). The reception was very polite and friendly. The room was very clean (thank you Sandra). This was our last night in USA after two weeks. We have stayed in a variety of hotels and this is definitely up there with the best. It's in a... More 

Was this review helpful? Yes 1
therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Thank you for taking the time to post a review - we sincerely appreciate the kind words and are excited to hear that we not only met but exceeded your expectations while at the hotel. Thank you for the "shoutout" for Sandra, you can be assured she will be recognized for a job well done. Thank you again Therese Henderson... More 

ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 2, 2014

We have stayed here several times and it has always been great. Rooms are clean and the people at the front desk are always very helpful. We come to this area several times a year and always stay here.

Was this review helpful? Yes
lkncandlewoodsales, Director of Sales at Candlewood Suites Huntersville, responded to this review

We have stayed here several times and it has always been great. Rooms are clean and the people at the front desk are always very helpful. We come to this area several times a year and always stay here. Dear Josieohio, Thank you for taking your time to share your recent stay experience with us. We are so please you... More 

East Windsor, Connecticut
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 11, 2014

If I could give this "hotel" less than 1 star I would! Upon arriving at the hotel, at 6pm, there was no one at the front desk to welcome me. I had to dial 0 on the "lobby" phone and request that someone help me at the front desk. Once I checked in, I entered my room to find a... More 

Was this review helpful? Yes 1
lkncandlewoodsales, Director of Sales at Candlewood Suites Huntersville, responded to this review

I would like to take the opportunity to apologize for your experience while staying with us. As you might be able to tell from our reviews overall we are on the right path but do still have some work to do. First, I apologize there was no one to greet you upon arrival. When there is only one person on... More 

Madison, Wisconsin
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 27, 2014

This hotel is almost new. it was very nice value for the money. It was clean also. Nice quiet location. Staff was very nice. there is free coffee but no breakfast. I would stay here again. There is some shopping and restaurants nearby.

Was this review helpful? Yes
lkncandlewoodsales, Director of Sales at Candlewood Suites Huntersville, responded to this review

Dear Brenda B, Thank you for taking time to provide us with feedback on your stay. We are so pleased you found the hotel comfortable, clean, quiet and valuable. Our team works really hard at making our guests stay the best they can be. I am glad you were able to enjoy the coffee! Also, I hope you noticed the... More 

Columbus, Georgia
Top Contributor
84 reviews 84 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 8, 2014

Love having separate bedroom and living space. Only drawback...no free breakfast! Given a close proximity of 2 suites hotels 1 w/ and Candlewood I'd choose 1 w/ breakfast. Comfortable bed, couch fabric was slippery and no conditioner in shower.

Was this review helpful? Yes
lkncandlewoodsales, Director of Sales at Candlewood Suites Huntersville, responded to this review

Dear DrjGa, Thank you for taking the time to provide us with feedback on your recent stay. I am so happy you found the one-bedroom suite spacious and to your satisfaction! I also, understand your point regarding the breakfast, but let's face it you do pay for that amenity it is just built into your rate. Part of the Candlewood... More 

Lewisburg, West Virginia
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 12, 2014

I would stay at this hotel over and over. The staff was exceptional. The rooms clean. Stayed going and coming from Florida. Will stay again in Feb and April. Mattress could have been more comfortable but linens were nice and towels were nice. I am used to a pillow top mattress so it felt hard for me.

Was this review helpful? Yes
lkncandlewoodsales, Director of Sales at Candlewood Suites Huntersville, responded to this review

Dear Carriebell, Thank you so much for your kind words. Our team works diligently to provide the same type of stay you had to each of our guests. I am so pleased you found the mattress, linens and pillows up to par with your approval. We are truly excited about seeing you come back in February and April. Please stop... More 

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Additional Information about Candlewood Suites Huntersville

Address: 16530 Northcross Drive, Huntersville, NC 28078
Phone Number:
Location: United States > North Carolina > Huntersville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Huntersville 2*
Number of rooms: 75
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Also Known As:
Candlewood Suites Huntersville Hotel Huntersville
Candlewood Huntersville
Huntersville Candlewood Suites
Hotel Style:
#4 Romantic Hotel in Huntersville
#4 Business Hotel in Huntersville

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