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Candlewood Suites Huntersville

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16530 Northcross Drive, Huntersville, NC 28078
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1 room 1 guest
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Candlewood Suites Huntersville
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107 Reviews from our TripAdvisor Community

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Traveler rating
    62
    23
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (107)
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    (29)
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Meriden, Connecticut
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

I normally stay at holiday in express brands, but they were overbooked and they sent me here. pretty clean hotel and friendly staff. close to restaurants and stores room had a complete mini kitchen and full refrigerator

Was this review helpful? Yes
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 1 week ago

The staff was polite and friendly. My room had a dvd player and the front desk had a little movie library for customers to borrow dvds from. I left a few things in the room when I checked out. They were willing to ship my things or hold them until I could swing by to pick them up. Would recommend... More 

Was this review helpful? Yes
Guaynabo, Puerto Rico
1 review
5 of 5 stars Reviewed 2 weeks ago

My extended stay in Candlewood Suite, Huntersville was excellent. I stayed approximately two months. Beds were very comfortable, towels and the space per se were really comfortable. Also I need to add, that personnel were really nice and kind, in special Scott Johnson. He was very happy every time and made an awesome job for customer service. Johnson has a... More 

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Fortaleza, CE
Level Contributor
54 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night since the closeby Holiday Inn was fully booked. We arrived late but reception was friendly and well organized. The rooms are OK but a little outdated. Definately time for an update in the near future. In general no noise and had a good sleep. Since this is a long stay hotel there is no breakfast... More 

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Columbus, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

The suite I had was a very nice size and the room was very clean. The room was very cool upon arrival as the staff had thoughtfully turned the air conditioner on prior to our check in. The staff (April and Scott) went out of their way to make us feel welcome and took care of our needs right away.... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

After coming from another extended stay that wasn't up to par... Candlewood Suites did shine and outshine! I received exceptional service from Scott, the second shift desk agent. The room was clean, the halls and elevators smelled fresh, and the hotel was tucked in a quiet commercial cul de sac. Perfect for the family or a single person. It is... More 

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Greenville, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

An excellent place to stay. Facility was clean, smelled very well, and the staff were fantastic. My wi-fi access was fast and easy. Workout area was well done and even has laundry services. Definitely a place to stay next to time I'm in this area.

Was this review helpful? Yes 1
Reidsville, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Check in was easy and customer service was great, the woman who helped us was friendly and welcoming. Our room was a non smoking queen suite, a good size for two people plenty comfortable. Yes, the room smelled of stale smoke, I'm assuming at one point it was a smoking room that was changed to nonsmoking? But it wasn't too... More 

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therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Mariye S Thank you for your review on your recent stay at the Candlewood Suites Huntersville, we sincerely appreciate your kind words and glad to hear that our amenities exceeded your needs. We look forward to welcoming you home next time you are in the area. Therese Henderson General Manager More 

Raleigh, NC
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
1 of 5 stars Reviewed July 30, 2015

Starting at check-in, things were askew. I arrived at 5:00 which is 2 hours beyond check-in and a 3rd floor, non-smoking suite which I had reserved was not available. I discovered this after waiting for 15 minutes while a gentleman argued with the desk clerk about why the billing invoice could not be changed from his name to his company’s... More 

Was this review helpful? Yes
therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Melody_Scavo Thank you for taking the time to post a review. All comments are truly appreciated, as this is the most important way that we can understand how we can improve the property and service that we are offering. I sincerely apologize that we failed to meet your needs while at the hotel. I am in the process of coaching... More 

Maryland Mountains
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 18, 2015

Booked this room for my daughter and her family coming to visit me. It was their overnight stop. True, customer service when booking the room was excellent. Now for the big BUT! The suite she was assigned was very run down, to the point that she was afraid to explore the kitchenette area. Bathroom door wouldn't close properly. She did... More 

Was this review helpful? Yes
therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Slenorefi Thank you for taking the time to post a review. I apologize that your daughter did not have a great stay with us and assure you we are addressing all issues that she encountered to ensure that we can exceed every guests expectation when staying at the property. Therese Henderson General Manager More 

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