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Candlewood Suites Huntersville

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16530 Northcross Drive, Huntersville, NC 28078
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1 room 1 adult
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Candlewood Suites Huntersville
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115 Reviews from our TripAdvisor Community

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Philadelphia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great staff willing to bend over backwards to make your stay as comfortable as possible. Very clean and as close to home as you can get. Only IHG location around Charlotte with smoking rooms . Don't let that bother you whining non-smokers, the smoking rooms are separate.

Helpful?
Thank p2208
therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Thank you for the 4 star review, we appreciate your comments and are pleased to hear that you were comfortable during your stay with us and that we were able to accommodate your smoking preference. Therese Henderson General Manager More 

Shady Spring, West Virginia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Good price and everyone is friendly However the front desk is a complete disaster and you could tell that cleaning was not of much importance. The rooms and bathrooms are good size but since we got a smoking room it had a bad odor. Oh and don't worry about all the cob webs up in the corners.

Helpful?
Thank Robie B
therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Robie B Thank you for taking the time to post a review. We appreciate your comments and will pass on to the team members so that we can address the issues that you highlighted. Therese Henderson General Manager More 

Grand Bend, Ontario, Canada
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located easy on and off I-77 and walking distance to 4 restaurants and pet friendly. Scott at the front desk when we checked in was friendly and helpful. The room had a kitchenette with full size fridge, 2 burner stove, dishwasher and sink. The only cons I have had about the hotel was the bed was small... More 

Helpful?
Thank Dave G
therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Dave G Thank you for the review, we appreciate your comments. We appreciate you bringing to our attention our team members shirt was not professional looking and will address this issue Therese Henderson General Manager More 

Union City, Ohio USA
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

The hotel was not ideal for a family stop on the way to Florida. The website indicated that there was an indoor pool but there was no pool on the site. There are no rooms with more than one bed and no continental breakfast. The hotel seemed clean and nice so maybe it would be better for someone on business.... More 

Helpful?
Thank beachfan2010
therese h, General Manager at Candlewood Suites Huntersville, responded to this review

beachfan2010 Thank you for taking the time to post a review. We understand your frustration of not having a pool on site. We have had numerous comments about the indoor pool and have researched the website to verify the listing and realize that we are sometimes confused with the Candlewood Suites Mooresville / Lake Norman which is located at exit... More 

Washington DC, District of Columbia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 15, 2015

The hotel staff here were fantastic!! Very friendly front desk with terrific manager plus the rooms were clean, the pantry had plenty of free optional stoves/cookware, the price/value made the stay a great value and the location of the hotel near Birkdale Village with TONS of restaurants, shops, stores, and Barnes & Noble made it very nice. Plenty to do... More 

Helpful?
Thank Michael7434
therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Michael7434 Thank you for taking the time to post a 5 star review regarding your stay with us. At the Candlewood Suites Huntersville NC, we pride ourselves on exceptional customer service and being an extended stay property we make every effort to ensure that all guests feel like this is their home away from home while on the road. Therese... More 

Ocala, Florida
2 reviews
5 of 5 stars Reviewed November 15, 2015 via mobile

I stayed here in August of 2015 for 2 to 3 weeks while house hunting in the area and I could not have been more happy with my stay! The building itself is in wonderful condition, everything is clean, neat, and orderly. Every single staff member I encountered was extremely friendly and helpful!! I am a young woman in my... More 

Helpful?
Thank Nikita F
therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Nikita F Thank you for taking the time to post a 5 star review on your most recent stay at the Candlewood Suites Huntersville NC. We truly appreciate your very kind words and that you not only felt safe at the location but also that you felt that we welcomed you with open arms, despite your age. Our goal at... More 

Kinston, North Carolina
1 review
5 of 5 stars Reviewed November 11, 2015 via mobile

I stayed at Candlewood suites while I attended training at CPCC and the staff bent over backwards to accommodate. All of the staff were extremely friendly and helpful. I will definitely be booking a room with them when I return again in the future.

Helpful?
Thank csilife
therese h, General Manager at Candlewood Suites Huntersville, responded to this review

csilife Thank you for taking the time to write a review on your recent experience at the Candlewood Suites Huntersville NC. We truly appreciate your kind words. We look forward to welcoming you back when you are next in the area. Thank you again Therese Henderson General Manager More 

Meriden, Connecticut
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 4, 2015

I normally stay at holiday in express brands, but they were overbooked and they sent me here. pretty clean hotel and friendly staff. close to restaurants and stores room had a complete mini kitchen and full refrigerator

Helpful?
Thank jober4li2
IHGCare, Guest Relations Manager at Candlewood Suites Huntersville, responded to this review

Dear jober4li2, Warm greetings from Candlewood Suites Huntersville - Lake Norman. We thank you for bringing your experience to our attention and we are glad that your stay went commendable. Thank you for noting our good location and the cleanliness of our rooms. We also appreciate your kind comments towards our staff and we are glad you found your room... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed August 25, 2015

The staff was polite and friendly. My room had a dvd player and the front desk had a little movie library for customers to borrow dvds from. I left a few things in the room when I checked out. They were willing to ship my things or hold them until I could swing by to pick them up. Would recommend... More 

Helpful?
Thank Rog007c
therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Thank you for taking the time to post a 5 star review of your recent stay at the Candlewood Suites Huntersville. So glad that we were able to give you the home away from home feel and that we excelled in southern hospitality. We appreciate the comments and look forward to welcoming you home in the near future. Therese Henderson... More 

Guaynabo, Puerto Rico
1 review
5 of 5 stars Reviewed August 22, 2015

My extended stay in Candlewood Suite, Huntersville was excellent. I stayed approximately two months. Beds were very comfortable, towels and the space per se were really comfortable. Also I need to add, that personnel were really nice and kind, in special Scott Johnson. He was very happy every time and made an awesome job for customer service. Johnson has a... More 

Helpful?
Thank Roselynn S
therese h, General Manager at Candlewood Suites Huntersville, responded to this review

Thank you for taking the time to leave a 5 star review about your most recent stay at the Candlewood Suites ZHuntersville. We are pleased to hear that we exceeded your expectations and that Scott took extra special care of you. We look forward to welcoming you home on your next visit to the area Therese Henderson General Manager More 

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