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Comfort Suites Lake Norman - Huntersville

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14510 Boulder Park Drive, Huntersville, NC 28078
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Comfort Suites Lake Norman - Huntersville
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Comfort Suites Lake Norman - Huntersville
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176 Reviews from our TripAdvisor Community

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Traveler rating
    97
    58
    14
    3
    4
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68
30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel was great. Very clean. The bathroom sparkled. Managers reception was great. Breakfast was average but enough. The staff was great. We had stayed at a hireling in Sout Carolina that cost almost three time much and was awful. The hotel was so nice. We go to Florida several times a year and will be staying here again

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Toronto, Canada
Level Contributor
147 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

My buddies and I were on a multi-state BBQ road trip, so we rented more than one room... Check-in was easy, the rooms were clean and modern, WiFi worked well, washrooms were well stocked, and the breakfast was adequate (not exceptional, but at this level what more could be expected?). The one weakness of all hotels at this level is... More 

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St. Albans
Level Contributor
102 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our second time staying at this hotel. This is off interstate 77. A bit off the beaten path but it is a good location. Quiet and central to everything. We played at nearby Bradford Park Softball Complex and its an easy 10 minute drive from the hotel which was great! We stayed three nights this visit. Pros: Quiet... More 

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Juan R, General Manager at Comfort Suites Lake Norman - Huntersville, responded to this review

Thank you so much for taking the time to leave us a review. We truly appreciate all of the feedback that you left and are very pleased that you enjoyed your stay with us. We are delighted that the team chose to stay with us here at the hotel again and we look forward to hosting you again in the... More 

Piscataway, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

After moving into our room in the late evening on Friday July 3rd, I noticed a stench that at that time thought might have been something the cleaning crew used BEFORE we moved in. At 5.00 am I felt sick, I got up to use the bathroom. At that time the order was so strong, I looked around to find... More 

Was this review helpful? Yes 2
Charlotte, North Carolina
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room was clean and management worked with our family to arrange adjoining suites. Rates were very competitive and breakfast was above average. I would stay here again and I would recommend it to others.

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Juan R, General Manager at Comfort Suites Lake Norman - Huntersville, responded to this review

We are very pleased that your stay with us great. Also I am glad to hear that management and staff at the hotel were able to accommodate the needs you and your family had. We strive to make sure that each guest who stays with us has a memorable stay. Thank you for your feedback and we look forward to... More 

West Point, New York
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Clean room and bathroom. Breakfast with the room was ok but nothing special, not much of a selection or menu. Air conditioner was either freezing or too hot, very loud blowers. Cleaning crew during the stay were not very thorough with cleaning, just basically made the bed each day and emptied the trash. Pool was big enough for dunking a... More 

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Juan R, General Manager at Comfort Suites Lake Norman - Huntersville, responded to this review

First off I would like to apologize on behalf of myself and the staff at Comfort Suites for the lack service and not being able to fully accommodate you during your stay. We work hard to improve our facility and maintain all areas of the hotel. Thank you for leaving us feedback and letting us know things from the customers... More 

Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very nice for the money. Front desk was ok, but didn't go out of their way. Room was clean and bathroom too. Was central to our visit and price was excellent. Breakfast was complimentary and had a variety.

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Santa Clarita, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 10, 2015 via mobile

Stayed here for 2 nights for business. Room was clean and bed was nice. Freezer unit in the refrigerator would not keep food frozen. Tv service needs to be updated....the guide wasn't accurate for what was on tv. Manager's reception didn't happen for the 2 days I was here. Breakfast was only average. Had to bring room key back to... More 

Was this review helpful? Yes 1
Juan R, Manager at Comfort Suites Lake Norman - Huntersville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Erie, Pennsylvania
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 28, 2015 via mobile

After 12 hrs in the road, I was greeted with southern comfort by Tristen who truly made me feel relaxed and also made my dog feel welcome. She was full of great local info and helped me find one of my favorite restaurants.

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Juan R, Manager at Comfort Suites Lake Norman - Huntersville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I greatly appreciate your comments and I will pass along your comments to the hotel staff. Sincerely, Juan B Robles General Manager Comfort Suites Lake Norman 704-875-6220 More 

Venice, Florida
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 27, 2015

The grounds and building were nicely furnished and well maintained. The room was very clean and comfortable. Staff was competent and courteous. The free breakfast was continental, slightly below par for pricey rooms.

Was this review helpful? Yes
Juan R, Manager at Comfort Suites Lake Norman - Huntersville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Juan B... More 

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