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Comfort Suites Lake Norman - Huntersville

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14510 Boulder Park Drive, Huntersville, NC 28078
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Comfort Suites Lake Norman - Huntersville
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172 Reviews from our TripAdvisor Community

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Traveler rating
    96
    56
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    3
    3
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67
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7
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • Spanish first
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  • All months
    (172)
  • Mar-May only
    (52)
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    (33)
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Charlotte, North Carolina
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Room was clean and management worked with our family to arrange adjoining suites. Rates were very competitive and breakfast was above average. I would stay here again and I would recommend it to others.

Was this review helpful? Yes
West Point, New York
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Clean room and bathroom. Breakfast with the room was ok but nothing special, not much of a selection or menu. Air conditioner was either freezing or too hot, very loud blowers. Cleaning crew during the stay were not very thorough with cleaning, just basically made the bed each day and emptied the trash. Pool was big enough for dunking a... More 

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Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice for the money. Front desk was ok, but didn't go out of their way. Room was clean and bathroom too. Was central to our visit and price was excellent. Breakfast was complimentary and had a variety.

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Santa Clarita, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 2 nights for business. Room was clean and bed was nice. Freezer unit in the refrigerator would not keep food frozen. Tv service needs to be updated....the guide wasn't accurate for what was on tv. Manager's reception didn't happen for the 2 days I was here. Breakfast was only average. Had to bring room key back to... More 

Was this review helpful? Yes 1
Juan R, Manager at Comfort Suites Lake Norman - Huntersville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Erie, Pennsylvania
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 28, 2015 via mobile

After 12 hrs in the road, I was greeted with southern comfort by Tristen who truly made me feel relaxed and also made my dog feel welcome. She was full of great local info and helped me find one of my favorite restaurants.

Was this review helpful? Yes
Juan R, Manager at Comfort Suites Lake Norman - Huntersville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I greatly appreciate your comments and I will pass along your comments to the hotel staff. Sincerely, Juan B Robles General Manager Comfort Suites Lake Norman 704-875-6220 More 

Venice, Florida
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 27, 2015

The grounds and building were nicely furnished and well maintained. The room was very clean and comfortable. Staff was competent and courteous. The free breakfast was continental, slightly below par for pricey rooms.

Was this review helpful? Yes
Juan R, Manager at Comfort Suites Lake Norman - Huntersville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Juan B... More 

McLean, Virginia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 12, 2015 via mobile

After wasting money on a dump hotel we found his one nearby! It wad exactly what we needed: pet friendly, smells clean, comfy beds, suite to fit my family of 5...we were in town for a funeral so it wasn't the best of circumstances but we would definitely stay here again. The guy at the front desk was courteous and... More 

Was this review helpful? Yes
Juan R, Manager at Comfort Suites Lake Norman - Huntersville, responded to this review

Thank you very much for your review and your stay with us. I really hope to see you back again. Juan B Robles General Manager More 

Level Contributor
173 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed May 8, 2015 via mobile

Got off the road late and needed a decent nights sleep. Front desk helpful w getting registration completed although they couldn't get their system computer up..advertised rate less than $100 and military discount of 15% was not what they charged in the end. Feel a bit sorry for the staff as this is a privately franchised hotel so does not... More 

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1 review
5 of 5 stars Reviewed April 23, 2015 via mobile

I was quite pleased with my stay. The room was very clean. Front desk was helpful. Breakfast was hot and tasted great Breakfast attendant was helpful and very friendly. I will definitely return to this hotel.

Was this review helpful? Yes
Juan R, General Manager at Comfort Suites Lake Norman - Huntersville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Juan B... More 

Simpsonville, South Carolina
1 review
5 of 5 stars Reviewed April 16, 2015

My review starts before our arrival. I was responsible for finding a hotel with available 10 rooms with little notice. Monisha, the hotel's sales director, orchestrated a flawless trip and was so helpful. The hotel itself was clean, friendly, and its rooms were spacious and nicely decorated. If I'm in that area again, I will definitely stay there again.

Was this review helpful? Yes
juboropo, General Manager at Comfort Suites Lake Norman - Huntersville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am very happy that everything turn out real good for you and also that Monisha was able to help you in every way possible. Your feedback is very important to us and we can assure you that we will use this... More 

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