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Courtyard Charlotte Lake Norman

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16700 Northcross Drive, Huntersville, NC 28078
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1 room 1 adult
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Courtyard Charlotte Lake Norman
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77 Reviews from our TripAdvisor Community

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Abu Dhabi, United Arab Emirates
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Good beds, clean hotel, but very disappointing choice of breakfast, I really don't like having plastic cutlery, service seemed a bit slap dash. The pool didn't looking appealing and there isn't anywhere to change and shower before and after use. The high light for me was the laundry !! After a week of travelling I was keen to get some... More 

Helpful?
Thank scott1993
Ashley T, Manager at Courtyard Charlotte Lake Norman, responded to this review

Thank you for taking the time to give us your feedback on our hotel. I'm sorry to hear that the breakfast was not up to your liking. Courtyard brand of Marriott offers a full made to order breakfast. More 

Charlotte,NC
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had the opportunity to stay here again while on business and once again a really nice, quiet stay. No sound from the hall and I had a room right next to the elavator. The staff continue to be friendly, the rooms are clean and it was convenient to where I need to be.

Helpful?
Thank 410berry
Ashley T, Manager at Courtyard Charlotte Lake Norman, responded to this review

We are so pleased to hear that you had a return visit to our property. We always like to have repeat guests! More 

Boston, Massachusetts
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 15, 2015

Classic Courtyard; convenient to major highway; convenient to upscale shopping plaza. I usually request a room on the parking lot side. Although the view is less appealing, it's a quieter stay. Although slightly less convenient I'd opt for the Marriott Residence Inn over the courtyard.

Helpful?
Thank 2012Boston
Ashley T, Manager at Courtyard Charlotte Lake Norman, responded to this review

Thank you for your feedback on this hotel. We are pleased to hear that you enjoyed your visit with us. More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 20, 2015

This was a very nice hotel to stay at just north of Charlotte. The rooms are well appointed, large, clean. The beds are very comfortable. The cost was very reasonable making this stay a great value. This was my 3rd hotel I stayed in my epic cross country drive so the bar was set high as I stayed at other... More 

Helpful?
Thank Robert L
Ashley T, Manager at Courtyard Charlotte Lake Norman, responded to this review

It was a pleasure to have your business and thank you for choosing our hotel during your cross country drive. Please stop in again if you should need our amenities on your way back. Thank you! More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed November 8, 2015 via mobile

Clean hotel with a good location. Checked in around 5 and grabbed a cocktail from the lobby bar, was able to bring it to the room and relax on the couch watching the game before dinner. Had king bed room on 3rd floor, was surprised by the very large, very private balcony. Room had living room area but just a... More 

Helpful?
Thank CCM33
Ashley T, Manager at Courtyard Charlotte Lake Norman, responded to this review

Thank you for your positive feedback on our property. We are very pleased that you had time to enjoy the offerings of our bar and Starbucks. We greatly appreciate your business and hope that you will visit us again in the future. More 

Hershey PA
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 25, 2015

Full disclosure - I am a Courtyard fan. I like what Marriott has done with these properties and for the most part they always deliver what I expect. This property was no exception. It was clean, comfortable and delivered the Courtyard experience I expect. My only complaint is we had the first room in the hall on the first floor,... More 

Helpful?
Thank Jim M
Ashley T, Manager at Courtyard Charlotte Lake Norman, responded to this review

Thank you for you positive feedback on your visit to our hotel. We take great pride to ensure each of our guests has a comfortable and rewarding stay. Please accept my apology for the location of your room, however we do hope to see you again in the future if you are ever visiting the area again! More 

Level Contributor
84 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed October 11, 2015 via mobile

Loved this Courtyard Marriott. Was located very close to 85 and close to several restaurants and shopping centers. The exterior of the hotel was nice and there was plenty of parking. The lobby was very inviting from the look to the staff. We went to the in house restaurant and they had good food choices mainly sandwiches and appetizers. They... More 

Helpful?
1 Thank Tiffany R
Ashley T, Manager at Courtyard Charlotte Lake Norman, responded to this review

It is so nice to hear that you had a comfortable and relaxing stay at our Courtyard. We take great pride in our efforts to make sure each guest has the best accommodations. Please visit us again if you are ever in the Lake Norman area again! More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 16, 2015

Hotel was excellent...room was super clean and large...lobby was really nice...check in was friendly and great - staff very helpful. Would highly recommended this hotel. Close to Birkdale Village which is stunningly beautiful.

Helpful?
1 Thank Linda A
Ashley T, Manager at Courtyard Charlotte Lake Norman, responded to this review

Thank you for your wonderful feedback on your visit. I'm so pleased to hear that your accommodations were up to your standards. Please visit us again if your in the area in the future. More 

Mars, Pennsylvania, USA
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed September 2, 2015

This Courtyard by Marriott is typical of all courtyards. With that said, it has the element that Marriott is striving for, consistency. Having stayed at numerous courtyards over the years, that is what I'm looking for when I stay at one. The staff here are exceptionally friendly and accommodating. The location is prime, just a couple of minutes from the... More 

Helpful?
1 Thank Simon P
Ashley T, Manager at Courtyard Charlotte Lake Norman, responded to this review

Its always wonderful to hear that our staff make an impressionable experience on our guest. Thank you for your kind words and I will definitely relay the message to my employees! Thank you for your loyal business with the Marriott brand! More 

New Hampshire
Level Contributor
3 reviews
4 of 5 stars Reviewed September 1, 2015

This hotel has recently been renovated and I was impressed with the bar-like atmosphere in the lobby and 24 hr availability of Starbucks coffee. The menu was decent and included many healthy items. There was also a place to "plug-in" and sit with your laptop while eating breakfast. The rooms were clean and cleaning staff very courteous. Front desk and... More 

Helpful?
Thank jricenh03063
Ashley T, Manager at Courtyard Charlotte Lake Norman, responded to this review

Im so glad that you enjoyed your visit to our hotel. We strive to deliver great customer service and we hope to help you again in the future if your ever in our area. Thank you for your business! More 

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