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Hampton Inn & Suites Holly Springs

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1516 Ralph Stephens Road, Holly Springs, NC 27540
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1 room 1 guest
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Hampton Inn & Suites Holly Springs
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294 Reviews from our TripAdvisor Community

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Traveler rating
    205
    66
    15
    5
    3
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146
54
15
54
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • German first
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English first
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    (294)
  • Mar-May only
    (84)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (44)
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Fuquay Varina, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I rented the suites for my daughter sweet 16 birthday sleepover. The rooms provide enough space for everyone to sleep comfortably. The staff was great from arrival to departure. Enjoyed the little refreshments in the evening and breakfast was good.

Review collected in partnership with Hampton

Was this review helpful? Yes
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed here while visiting friends. The hotel was clean and welcoming on our arrival. I always try to provide quality feedback wherever we go. The good: clean hotel, nice sized rooms, and rather friendly staff. The bad: the pool had a funky green color to it, do we avoided that. The ugly: the sink drain in the bedroom... More 

Was this review helpful? Yes 1
New Port Richey, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Pretty much a standard Hampton Inn except our room was across from party ("Meeting") room. Stayed four nights and second night reunion used that party room with loud music/ "carrying-on" with door open and party spilling into hall. Hotel staff told us it would end at 9:30 pm, but it went on till after 11PM, then transferred to adjacent guest... More 

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Greenville, South Carolina
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I checked in and walked into my room and on the shower rod an old wash cloth was awaiting my arrival. Not sure if this was house keepings cleaning rag or the previous guest. However, not pleasant to see when you first walk into what supposed to be a clean hotel room. I also stayed in a king suite and... More 

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East Lyme, CT
Level Contributor
120 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here 3 days while visiting niece and family in Apex. Nice quiet location, but close to huge Mall shops. Very clean room and all you can eat breakfast that is very good. Pool had strange color so we didn't use it. Everything else was very good

Was this review helpful? Yes 1
Madison, United States
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

Perfectly fine, with a few small objections: no refrigerator or microwave, and large amount of wall space beside the chest of drawers with no cabinet - very little counter space to put anything. And evidently as per Hilton requirements, when we got to our room it was meatlocker cold - thermostat was set at 60 degrees. It seems to be... More 

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Scott S, General Manager at Hampton Inn & Suites Holly Springs, responded to this review

Thank you for taking the time to submit a review of your recent stay. I want to apologize for the thermostat setting. We have recently hired a fair share of new room attendants and it seems we need to revisit some procedures with them. Our policy is to set the thermostats at 72 degrees for unoccupied rooms, but leave the... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed the weekend visiting family in the area. The hotel and staff in general were courteous, and helpful. However, we stayed in Room 230. You list a number of things that would be in the room. Understandably you don't always get everything. However, we did not have a coffee pot, nor a refrigerator...our room was not... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Scott S, General Manager at Hampton Inn & Suites Holly Springs, responded to this review

Thank you for taking the time to submit a review of your recent stay. We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all... More 

Holly Springs, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

After all of the grief I must commend your breakfast crew and this is a beautiful facility. When my new bride and myself returned to the hotel room we found that the housekeeping staff did not clean our room. This will be an everlasting memory of our wedding night; walking into a dirty room. I'm usually not the one to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Scott S, General Manager at Hampton Inn & Suites Holly Springs, responded to this review

Thank you for taking the time to submit a review of your recent stay with us. Please accept my humblest apologies for what you experienced while with us. I am personally embarrassed that this was even allowed to happen or the lack of follow up once it was discovered. I will be reaching out to you soon to discuss the... More 

Holly Springs, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Stay was great ! Staff very nice, breakfast was excellent, comfortable room, and salt water pool a very nice touch. Plan to stay here again in the future with my family ! It is a very quiet location that is very convenient to local shopping and restaurants as well as still relatively close to Cary and Raleigh.

Review collected in partnership with Hampton

Was this review helpful? Yes
Scott S, General Manager at Hampton Inn & Suites Holly Springs, responded to this review

Thank you for taking the time to submit a review of your recent stay with us, and thank you so much for the kind words! We can't wait to see you again soon! More 

West Palm Beach, Florida, Usa
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent two days here while looking to relocate. The staff was great and very helpful in pointing me in the direction I needed. It has a great breakfast area and after breakfast is done the room is available to be used. It's like a big living room. My family ended up staying on an extra day they were so happy.... More 

Was this review helpful? Yes
Scott S, General Manager at Hampton Inn & Suites Holly Springs, responded to this review

Thank you for taking the time to submit a review of your recent stay with us. Holly Springs is growing exponentially with new subdivisions popping up everywhere. I would say that about 10% of our guests are here either waiting to get into their new homes or had to vacate their original homes that sold quicker than expected. We have... More 

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