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Holiday Inn Express Hillsborough (Durham Area

2.5 of 5 202 Cardinal Drive, Hillsborough, NC 27278
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Certificate of Excellence 2014
Holiday Inn Express Hillsborough (Durham Area
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Holiday Inn Express Hillsborough (Durham Area
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138 reviews from our community

Traveler rating
    68
    36
    10
    10
    14
See reviews for
53
19
8
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (138)
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    (25)
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Hillsborough, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

We had a warm welcome at Hillsborough Holiday Inn Express. Powerless at our house, I called them. Even though we arrived before check-in time we were allowed in our room, and the towels arrived shortly as promised. Staff is congenial and accommodating. Room was immaculate, king bed and firm pillows comfy, shower water pressure and temperature ideal. Free Wi-Fi. Lots... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 3 weeks ago

I was trying to book a stay at the Holiday Inn on Hillsboro st in Raleigh but booked this hotel by mistake using a mobile app. I called the hotel within minutes to explain the mistake but they still would not cancel/refund my reservation. I felt since I called very quickly after the mistake and the fact I was trying... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hillsborough (Durham Area, responded to this review

Dear Jeremiah M, Thank you for bringing this to our attention. I’m very sorry to hear about the issue surrounding your reservation. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More 

Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2015

My husband and I have stayed at this Holiday Inn for the last 3 years and have never been disappointed. Clean rooms, pleasant staff, free breakfast and convenient to the area sites. Plan to return this year.

Was this review helpful? Yes
Tonya S, Front Office Manager at Holiday Inn Express Hillsborough (Durham Area, responded to this review

Dear MaryFrances, We appreciate your feedback on our establishment. We here at Holiday Inn Express Hillsborough NC strive for guest satisfaction. We are please to hear that you enjoyed your stay and look forward to seeing you again in the future. More 

Hampstead
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed December 14, 2014

This is a nice hotel and the renovations are almost finished! The new rooms are nice and spacious! Housekeeping needs to step up their game, though. The hotel is under construction, which means construction mess. Staff is friendly and breakfast is adequate!

Was this review helpful? Yes
Tonya S, Front Office Manager at Holiday Inn Express Hillsborough (Durham Area, responded to this review

Dear Stephanie L., We would like to thank you for your kinds words on or hotel. We here at Holiday Inn Express Hillsborough NC are in the process of some renovations and training new staff. We hope that on your next visit you will love the improvement. We look forward to seeing you again. Sincerely, Front Desk Manager More 

N.C.
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 17, 2014

The hotel is nice with clean & comfortable rooms but the staff are great and that is what made the stay all the better. The breakfast is nice with decent coffee and cinnamon rolls that are fantastic treat.

Was this review helpful? Yes
Tonya S, Front Office Manager at Holiday Inn Express Hillsborough (Durham Area, responded to this review

Dear AtTheBeach, We greatly appreciate your recent positvie review of our hotel. We here at Holiday Inn Express Hillsborough NC strive to provide excellent customer service and a great stay for our guest. We are pleased that you were happy with our signature coffee and cinnamon rolls. We look forward to seeing you again in the future. Thank you again... More 

Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 28, 2014

A very nice Holiday Inn Express. We stayed here to drop our son off at Elon, as it was move in weekend and this was the closest we could get to the school. If it were closer to the school, we'd stay again in a heartbeat. The beds were very comfortable, breakfast was good, and the hotel staff was very... More 

Was this review helpful? Yes
Tonya S, Front Office Manager at Holiday Inn Express Hillsborough (Durham Area, responded to this review

Thank you so much for staying with us here at the Holiday Inn Express Hillsborough!. We take the comfort of our guests very seriously and glad to know that you enjoyed our hotel. If you ever return to our area, we look forward to being able to take care of your hotel accommodations again. Have a great day today! Sincerely,... More 

Gettysburg, Pennsylvania, United States
1 review
5 of 5 stars Reviewed October 27, 2014

I stayed for a family event and had personalized service from the get-go with Teresa. When I arrived I felt she was more like a friend. I did some stupid things (toothbrush battery was dead; Teresa found me two batteries)...plus we overslept and missed the breakfast deadline...no problem for Teresa and Meena who both UNPACKED the food and made us... More 

Was this review helpful? Yes
Tonya S, Front Office Manager at Holiday Inn Express Hillsborough (Durham Area, responded to this review

Thank you so much for staying with us here at the Holiday Inn Express Hillsborough!. We take the comfort of our guests very seriously and glad to know that you enjoyed our hotel. If you ever return to our area, we look forward to being able to take care of your hotel accommodations again. Have a great day today! Sincerely,... More 

1 review
5 of 5 stars Reviewed October 21, 2014

I stay here usually twice a week for work. The rooms are always clean and staff courteous. I can stay anywhere, and keep coming back. The parking lot is well lit for safety. Everyone is smiling when they greet you for the 1st time or hundredth.

Was this review helpful? Yes
Tonya S, Front Office Manager at Holiday Inn Express Hillsborough (Durham Area, responded to this review

Thank you so much for staying with us here at the Holiday Inn Express Hillsborough!. We take the comfort of our guests very seriously and glad to know that you enjoyed our hotel. We consider our hotel to be "the place to stay " when you are in Hillsborough. NC and we are glad that you agree! If you ever... More 

1 review
5 of 5 stars Reviewed October 16, 2014

Our family stayed at this hotel when we came to the area for a birthday reunion and were very impressed. I've stayed at many Holiday Inn Expresses and, overall, I think this was my best experience. I highly recommend this hotel to both business and leisure travelers. Stayed October 2014

Was this review helpful? Yes
Tonya S, Front Office Manager at Holiday Inn Express Hillsborough (Durham Area, responded to this review

Thank you so much for staying with us here at the Holiday Inn Express Hillsborough!. We take the comfort of our guests very seriously and glad to know that you enjoyed our hotel. We consider ourselves to be "the place to stay" when visiting Hillsborough, NC and we are glad that you agree! If you ever return to our area,... More 

Grayslake, Illinois, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 5, 2014

I stayed at the Holiday Inn Express for three weeks. I am the CEO of a HeathCare company. I understand what it takes to run a good facility and these people do it right. It was more than clean. The attention to detail showed they cared about the place and the customer. During my stay i witnessed a employees talking... More 

Was this review helpful? Yes 4
Tonya S, Front Office Manager at Holiday Inn Express Hillsborough (Durham Area, responded to this review

Thank you so much for staying with us here at the Holiday Inn Express Hillsborough!. Our staff takes great pride in providing clean comfortable rooms and caring customer service. We take the comfort of our guests very seriously and glad to know that you enjoyed our hotel. If you ever return to our area, we look forward to being able... More 

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Additional Information about Holiday Inn Express Hillsborough (Durham Area

Address: 202 Cardinal Drive, Hillsborough, NC 27278
Phone Number:
Location: United States > North Carolina > Hillsborough
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hillsborough (Durham Area 2.5*
Number of rooms: 83
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Also Known As:
Holiday Inn Express Hillsborough (Durham Area Hotel Hillsborough
Holiday Inn Hillsborough
Hillsborough Holiday Inn

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