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Old Edwards Inn and Spa

445 Main Street, PO Box 2130, Highlands, NC 28741
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Old Edwards Inn and Spa
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Old Edwards Inn and Spa
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712 reviews from our community

Traveler rating
    624
    52
    16
    9
    11
See reviews for
84
463
19
21
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed today NEW via mobile

We selected OEI for a team building experience for our staff. The service, food and accommodations were "over the top"!! Our expectations were more than met and we feel that our team is prepared for a positive and successful 2015! I would recommend this experience for every organization wanting to develop a positive attitude and focus for their employees! Thank... More 

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Carbondale, Colorado
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spent most of a day at the Old Edwards Inn Spa and had a massage and later, a foot massage. A sign in the reception area states that they received the only perfect score in the history of Conde Nast and I experienced the reason. Incredible staff, beautiful facilities and talented masseuse. A day well spent!

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Clayton, Georgia
2 reviews
5 of 5 stars Reviewed yesterday NEW

Thank you to all the staff at OEI for your hospitality and exceptional service. OEI hosted a staff retreat for our company and I can not say enough great things about them. The spa was elegant, relaxed and exceeded my expectations. Alexander was polite and professional and gave an amazing herbal fusion massage and Beatrice was very attentive to our... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Wonderful experience. Best luxury hotel spa restaurant I've visited. The attention of the staff, the quality of the facilities, and the dining service are beyond comparison. I've heard about this from several people and now that I have enjoyed it myself, I can join them in the praise

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Cashiers, North Carolina
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW

As soon as you enter the Spa at Old Edwards Inn you feel taken care of. The experience is exceptional from the moment you arrive. The sitting area is comfortable with a wide array of beverages to sip before your treatment. I had the pleasure of having a prenatal massage. My masseuse was attentive and skilled at this specific form... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was really impressed by the staff. Everyone was smiling and helpful at all times. Enjoy the food and wine at Madison's and the facilities. Pool, gym and the spa was very nice. I've traveled all over the world and this is one of the nicest places I've stayed. Thanks OEI we will be back.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

Thank you to everyone at OEI for such a wonderful experience. My facial from Kelly was amazing...Christine and Beatice in the spa area were fantastic and Sean our server for our magnificent dinner was top notch! Food was exceptional and the Falls Cottages where we stayed the night was beautiful...inside and out....Beautiful architecture and interior design! Our experience could not... More 

Was this review helpful? Yes 1
Sylva, North Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

I've stayed at Old Edwards Inn several times and every visit is exceptional in every aspect. The staff pays such attention to detail that everything about your visit is perfect. I've never seen a hotel anywhere (at any price point) match their level of excellence. The spa is second-to-none in its offerings and when you pair that with relaxing against... More 

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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We visited this spa twice while on our honeymoon in nearby Cashiers. Words can't effectively describe the unique and amazing the OEI experience- in short it is impeccable. The staff was so attentive and accommodating. We can't wait to return on anniversary trips and are already thinking about bringing our friends on a couples only relaxation weekend. Perfect escape from... More 

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Miami, Florida
Top Contributor
95 reviews 95 reviews
19 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited for Thanksgiving week with my family looking to escape Florida heat for crisp fall air and a bit of luxury. We got the crisp air - it was freezing and snowed (perfect on thanksgiving morning) and the OEI was very good, we loved it and would return and recommend to friends. For the discerning traveller, however, it is... More 

Was this review helpful? Yes 2
Amanda S, Marketing Director at Old Edwards Inn and Spa, responded to this review

We are happy to know that you enjoyed your stay overall. We always appreciate constructive criticism and use it to enhance our services and train our staff. We regret that you did not find the movie selections suitable. We realize our guests enjoy in-room entertainment, and we subscribe to 400+ Direct TV channels, including numerous major movie channels, all of... More 

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Additional Information about Old Edwards Inn and Spa

Address: 445 Main Street, PO Box 2130, Highlands, NC 28741
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Highlands
Price Range (Based on Average Rates): $$
Number of rooms: 68
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Also Known As:
Old Edwards Hotel Highlands
Old Edwards Inn

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