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All 6 Highlands hotels

Old Edwards Inn and Spa

445 Main Street, PO Box 2130, Highlands, NC 28741
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94%
Ranked #1 of 6 hotels in Highlands
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
goodeats00 Charlotte
  • Reviews (642)
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642 people have reviewed this hotel

Traveler rating
    565
    44
    15
    9
    9
See reviews for
74
421
17
20
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
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English first
Charlotte
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

It's always such a pleasure to walk into Old Edwards. They do everything so well. Decor, service, food, spa, every detail down to the frette linens and the molton & brown products. A favorite retreat!!!

Was this review helpful? Yes
Franklin, North Carolina
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

For my birthday this month, my husband had planned a 3 day get away for me and my best friend! From the moment we checked in, it could not have been more perfect! We were immediately greeted at the door with complimentary glasses of champagne, given a tour of the property with ALL of it's tremendous amenities, then had our... More

Was this review helpful? Yes
Amanda S, Marketing Director at Old Edwards Inn and Spa, responded to this review

Reading your review made me want to stop what I was doing and go experience all that! It sounds like you got a full sampling of all the wonderful things at Old Edwards, and how great of your husband to give you a getaway with a friend! We're so glad that it was with Old Edwards. It sounds like you're... More

Orlando, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

My fiancé and I had the pleasure of staying at OEI during the Easter weekend! From the moment we arrived at the inn until the time we checked out we were in heaven! The staff is so friendly and welcomed us as if they had known us for years! Our room was simply gorgeous with every extra luxury you could... More

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Amanda S, Marketing Director at Old Edwards Inn and Spa, responded to this review

We love reviews that "tell a story" about life at Old Edwards. And you've done just that. What fun reading about your experience here, and how you just rolled with it and met new friends. And thank you for your comments about our staff. We have amazing people that really do care about our guests, and we love it when... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at many other high end resorts, and for some reason, they always come up a bit short (see other reviews). I am delighted to finally be able to give an unqualified two thumbs up for a visit, in this case the Old Edwards Inn. You have the sense the whole time that the management and staff "gets... More

Was this review helpful? Yes 1
Amanda S, Marketing Director at Old Edwards Inn and Spa, responded to this review

Thank you. That is a quite an impressive review coming from someone well-traveled and experienced in high-end resorts. We so appreciate that you noticed all the touches our staff undertakes to make your stay amazing. The Falls Cottages are definitely shaping up to be one of our most popular options! On your next stay, be sure to mention the spa... More

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Our 3 daughters treated us to a week end at the Old Edwards Inn for our Anniversary. From the moment we arrived with our complimentary glass of champagne, we were shown around and then shown to our room by super friendly Jean Paul. The room was beautifully decorated with everything you could ask for, they had even decorated our bed... More

Was this review helpful? Yes
Amanda S, Marketing Director at Old Edwards Inn and Spa, responded to this review

Thank you for posting your review, and especially for remembering our staff by name. We love sharing those comments. You paint such a beautiful picture of life at Old Edwards, with your comments about the pool and loungers and delicious breakfast. And it's so interesting how something like a wonderful room scent can make a memory. Yes, Oakleaf does a... More

Clayton, North Carolina
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I decided to surprise my husband on his 75th birthday with a stay at the Old Edwards Inn and Spa. We had never stayed at the Inn, and could not have been more pleased with the lodging, the dining, and of course the views. I could go on and on about the amenities, nothing was missing. The Old Edwards is... More

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Amanda S, Marketing Director at Old Edwards Inn and Spa, responded to this review

Thank you for your thorough and great review! We are so honored to have participated in such a special occasion... and to make it a memorable one for you. And what an apt description of Hummingbird Lounge. We look forward to your next visit! More

Lake Wylie
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice place great amenities great restaurant and SPA played golf old edwards golf course beautiful, challenging and majestic. Highlands is a neat town with some unique shopping and dining experiences.

Was this review helpful? Yes
Amanda S, Marketing Director at Old Edwards Inn and Spa, responded to this review

Thank you for posting your review on TripAdvisor. We're happy that you enjoyed downtown Highlands, as well as our spa and golf course. We hope to host you again soon! More

St. Catharines, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Warm and welcoming. Friendly professional staff. Accommodation to suit every need. Perfect if you want to spend a few nights in a cabin without giving up on luxury, equally wonderful for golf groups, and would be lovely for a special event.

Was this review helpful? Yes 2
Amanda S, Marketing Director at Old Edwards Inn and Spa, responded to this review

We're so glad you enjoyed your stay in the rustic-luxe Falls Cottages, and we appreciate your posting about it on TripAdvisor! We do host weddings and special events and even have a gorgeous property called The Farm where many of them take place. Perhaps you can visit it next time you're here. We look forward to seeing you again! More

Greenville, South Carolina
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Old Edwards Inn never ceases to delight and surprise me. This was my hisband's first stay for our 45th anniversary. OEI made it so special! The staff here is superior to any I have found. The hospitality students from various countries add so much to he culture of OEI. I had a facial and most of all the Sweet Mountain... More

Was this review helpful? Yes 3
Amanda S, Marketing Director at Old Edwards Inn and Spa, responded to this review

Thank you for your great review! We're so happy to know that we continue to surprise and delight you. Thank you for remembering our staff by name. They love seeing their name when we share the TripAdvisor reviews with them. We, too, love our international hospitality students. We learn as much about their cultures as they learn from us about... More

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I own a home very near Old Edwards, and its a good thing!! Here's why: Nothing beats lunch in the wine garden--transport to Europe. Many of the servers are lovely young hospitality students. Having visited the OEI farm, I can attest the organic salad is utterly fresh! Next door, Acorns, is a fabulous place to buy hostess gifts that are... More

Was this review helpful? Yes
Amanda S, Marketing Director at Old Edwards Inn and Spa, responded to this review

Thank you for your great review on TripAdvisor. We appreciate your visits to our spa, restaurants and retail locations. We're always happy when locals or second-home owners come enjoy experiences at Old Edwards. More

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Additional Information about Old Edwards Inn and Spa

Address: 445 Main Street, PO Box 2130, Highlands, NC 28741
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Highlands
Price Range (Based on Average Rates): $$$
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Also Known As:
Old Edwards Hotel Highlands
Old Edwards Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
A spectacular outdoor heated mineral pool, world-class spa and fitness center, award-winning dining, and golfing at the private Old Edwards Club are signature experiences at this full-service mountain resort. All guests enjoy champagne arrival and two 24-hour Butler’s pantries with Dove Bars, fresh fruit and soft beverages. European bedding, fine Italian linens, plush robes & slippers, rainfall showers and heated bathroom floors enhance the in-room experience. Many rooms offer private patios with captivating views. ... more   less 
Number of rooms
68

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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