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All 6 Highlands hotels

Old Edwards Inn and Spa

445 Street, PO Box 2130, Highlands, NC 28741
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94%
Ranked #1 of 6 hotels in Highlands
Certificate of Excellence 2013
A recent review
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581 people have reviewed this hotel

Traveler rating
    507
    41
    15
    9
    9
See reviews for
65
382
15
18
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Houston, Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This property has its own personality. I think I saw more employees than I did guests. Everywhere you turn there is a hotel representative asking if they can help you with anything. If you ask directions, they don't just tell you, they show you where to go. Everyone bends over backwards to be courteous and helpful and always with a... More

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Seattle, Washington
1 review
5 of 5 stars Reviewed 4 days ago NEW

We just spent 3 nights at the Old Edwards Inn and were pampered with the best service anywhere. I love that we were greeted with champagne (or Dove bars for those under 21!). Our room was in the Falls Cottages, where I would recommend anyone stay if possible. The rooms are new and very private with decks to sip said... More

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Asheville
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I just spent a weekend at Old Edwards in celebration of my birthday. We found it to be as good as advertised. The service is impeccable and very friendly, just what one would expect of a small mountain community. We dined in Madison's and again, the food and service were excellent. The town of Highlands is fascinating... More

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Atlanta, GA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the closest I have ever experienced to a perfect stay in a hotel. My girlfriend and I traveled to the Old Edwards Inn to celebrate her birthday. Highlands is a quaint town, and the Old Edwards Inn is truly a five-star hotel. The facilities are beautiful, the food is scrumptious (three of my favorite foods were on the... More

Was this review helpful? Yes 2
Portland, Maine, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Recently my sister treated me to a wonderful getaway at the Old Edwards Inn and Spa. We arrived on Sunday afternoon. The staff was friendly and helpful. They walked us to our rooms, taking the time to point out details and specific "how-to's" -- ie. the shower in my sister's suite. It's workings might not have been obvious, but the... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We just celebrated our anniversary at Old Edwards Inn and it was amazing! This was the first trip we have taken for our anniversary where everything was perfect. The minute we walked through the door we could tell we were in a very special place. Every single member of the staff go out of their way to see to your... More

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Boone, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I spent our 36th wedding anniversary at Old Edwards. This is our second stay at the spa. It rained the whole time we were there and yet it was our best anniversary to date. Daniel manager on duty, DJ the massage expert, Ken the Sous Chef, Ashley our spa coordinator, and all those at Madison's made this... More

Was this review helpful? Yes 1
Amanda S, Marketing Director at Old Edwards Inn and Spa, responded to this review

Thank you so much for taking time to write this heartfelt, meaningful review. We are thrilled that you chose to spend your anniversary with us, that you fully enjoyed your stay, and that we will see you again in June. Happy anniversary, and many more blissful years together! More

Santa Rosa Beach, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place, quaint, romantic, clean, organized, excellent service, beautiful area and grounds so well manicured. Exceptional staff, courteous, will go out of their way to please you. They will address you by your name. They will stand up to greet you and wish you a pleasant stay. Their Spa is top notch. Food quality and choice of wines, outstanding. The... More

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Winston Salem, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just got home after another wonderful anniversary trip to Old Edwards. What a treat to arrive and see we were upgraded. Loved our room! We did 2 days at the spa this time because it is that wonderful! The staff goes out of their way to make sure you have what you need and that you are comfortable. The... More

Was this review helpful? Yes 1
Portsmouth, Ohio
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Spa at Old Edwards Inn was spectacular. It was first-class all the way! I had a deep tissue massage that was amazing, spent time in the sauna and whirlpool jet tub, and then had my hair done in the salon (cut and moisturizing treatment). Everything about my experience here was great and it was worth every penny. I left... More

Was this review helpful? Yes 1

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Additional Information about Old Edwards Inn and Spa

Address: 445 Street, PO Box 2130, Highlands, NC 28741
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Highlands
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Highlands
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
A spectacular outdoor heated mineral pool, world-class spa and fitness center, award-winning dining, and golfing at the private Old Edwards Club are signature experiences at this full-service mountain resort. All guests enjoy champagne arrival and two 24-hour Butler’s pantries with Dove Bars, fresh fruit and soft beverages. European bedding, fine Italian linens, plush robes & slippers, rainfall showers and heated bathroom floors enhance the in-room experience. Many rooms offer private patios with captivating views. ... more   less 
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Also Known As:
Old Edwards Hotel Highlands
Old Edwards Hotel
Old Edwards Inn
Old Edwards

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