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All 6 Highlands hotels

Highlands Inn Lodge

96 Log Cabin Lane, Highway 106 and Spring Street, Highlands, NC 28741 (Formerly Hampton Inn Highlands)
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Highlands Inn Lodge
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59%
Ranked #6 of 6 hotels in Highlands
A recent review
5 of 5 stars reviewed 2 weeks ago
Jkeen2014 Troutman, North Carolina
  • Overview
  • Reviews (44)
  • Photos (23)
  • Amenities
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  • Room tips (8)
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44 people have reviewed this hotel

Traveler rating
    12
    13
    6
    9
    4
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18
12
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0
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Troutman, North Carolina
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I have been staying at the Highlands Inn Lodge at least 2 times a year for the past 10 years and hope to continue for the next 10. We love the balcony rooms that allow you to sit outside and enjoy the morning and evening air of the mountains. Friendly atmosphere, clean rooms and excellent customer service.... More

Was this review helpful? Yes 4
Northern California
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I've never left such a bad review before but I just had to say something. Where are the owners of this property? Clearly they do not care at all about this place. When we checked in they gave us a room other than what we had reserved and not nearly as nice. We showed them our registration confirmation with the... More

Was this review helpful? Yes 6
Montgomery, Alabama
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Our family has loved this Inn and returned every year, but it is not the same. The location is great and the beds comfortable. But that is where the pluses stop. To begin with, don't rely on the quoted price. I was quoted a price for two rooms, however when we arrived, one of the rooms was not available. Instead... More

Was this review helpful? Yes 5
Charlotte, Arkansas
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 13, 2014

My husband and I visited the Highlands for a wedding, and when we booked our room, we were unfamiliar with any of the lodging options. I wish I had done more research. The only good thing about our choice was its location, right down the road from the Highlands Country Club. This hotel is very run down and needs a... More

Was this review helpful? Yes 5
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 19, 2014

We are back in highlands once again and the highlands lodge is once again awesome! They are currently renovating and what they have done do far is fantastic ! We travel with our dog so they are pet friendly as well! They have replaced the carpets with hardwood so that is nice when traveling with a pet! New furniture and... More

Was this review helpful? Yes 11
Atlanta, Georgia
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 18, 2014

I happened to be in Highlands in need of a hotel and stumbled on the Lodge. It is practically downtown and so convenient! I checked in late at night and they made me feel very welcome. My room was spacious, clean, quiet and I loved having outdoor access to my car from the first floor. I slept very well! In... More

Was this review helpful? Yes 9
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 8, 2013

We recently visited highlands for the annual Christmas parade! We had reservations at another hotel but they called and cancelled on us! We found the highlands inn lodge and they were very nice from the beginning! We were able to bring our little girl and her puppy up for the parade ! This hotel is pet friendly, clean and offers... More

Was this review helpful? Yes 9
Tennessee
Top Contributor
104 reviews 104 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed November 10, 2013 via mobile

This hotel is in a great location in the Highlands, located just at the edge of town it is QUIET! Walking distance to main street, but if you prefer to drive there is plenty of parking. We had a suite with two rooms. Bed was comfy and room was clean for the most part. The tub was old and stained... More

Was this review helpful? Yes 2
Irmo, South Carolina
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 3, 2013

We had a lovely room with a balcony and a gas fireplace. The hotel had been a Hampton Inn and is now privately owned by folks who also run a historic inn downtown. Everything was as advertised. Breakfast was fine and warm cookies in the afternoon were a nice touch.

Was this review helpful? Yes 5
Longwood, Florida
Contributor
17 reviews 17 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 27, 2013

The good: The staff was incredibly helpful. They allowed us to upgrade from a single room to a suite for one-half of the price thereby saving us $100.00 over 3 nights. The bed was extremely comfortable--one of the most comfortable that I've had in any hotel. The jacuzzi bathtub/shower was a nice touch. Also, the nightly baked cookies were a... More

Was this review helpful? Yes 6
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Additional Information about Highlands Inn Lodge

Address: 96 Log Cabin Lane, Highway 106 and Spring Street, Highlands, NC 28741 (Formerly Hampton Inn Highlands)
Location: United States > North Carolina > North Carolina Smoky Mountains > Highlands
Price Range (Based on Average Rates): $$
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Also Known As:
Highlands Hotel Highlands
Hampton Inn Highlands
Highlands Hampton Inn

23 photos of this hotel

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Amenities

Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Number of rooms
58

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