We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 6 Highlands hotels

Highlands Suite Hotel

205 Main Street, Highlands, NC 28741
Hotel amenities
Highlands Suite Hotel
Ranked #6 of 6 hotels in Highlands
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Highlands
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Write a Review

24 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Cape Coral, Florida
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed May 15, 2013

As the title states, this review is about the service at this hotel, prior to our arrival. We made reservations, and paid, at this hotel several months ago for a wedding Labor Day weekend. We received a call today, May 15, from a rep of the hotel cancelling our reservation due to remodeling of the hotel. They are refunding our... More

Was this review helpful? Yes 2
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 13, 2013

This place is old and not updated. We had silverfish in our bathroom and the lobby is covered in cob webs and dust. Also the desk clerk was very rude. We will not stay here again and not recommend this hotel to any of our out-of-town guests. There are much better choices in Highlands. Also, our room was above the... More

Was this review helpful? Yes 4
Chattanooga, Tennessee
1 review
5 of 5 stars Reviewed February 12, 2013

We enjoyed Highlands and the Highlands Suites hotel so much that we made 4 trips there in 2012. I can only say that the value was great...spacious room, clean, and a helpful staff. We know them by name (Earl and Rhonda are great). I wouldn't think of staying anywhere else.

Was this review helpful? Yes
Hendersonville, North Carolina
18 reviews 18 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 1, 2013

Stopped in at the last moment, holiday timing didn't cause any concerns, got a suite for two adults and two grandkids. Have stayed here once before, will stay again. Rooms are clean, well maintained, and convienient to covered parking area accessible by elevator. Close to many great shops and also to Dillard Georgia. Many wonderful restaurants nearby also. Front desk... More

Was this review helpful? Yes
Prairie Village, Kansas, United States
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 11, 2012

My wife and I stayed here when in town on a very short trip for a wedding. It was really the only place that would allow a 1 night stay, which we really appreciated. The hotel is definitely older, but the staff was incredibly nice and helpful. Our room was a suite with a sitting room(with fridge, microwave, coffee maker,... More

Was this review helpful? Yes
Suwanee GA
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 19, 2012

I have seen some negative reviews on this hotel, but the separate rooms are spacious and clean. One person can sleep while the other cooks or relaxes. It has a very nice Jacuzzi and Big Screen LCD TV's and it is right in town. So park the car and walk. The breakfast was good to get you started for the... More

Was this review helpful? Yes
St. Marys, Georgia
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 10, 2012

My husband and I stayed at this hotel for three nights for our 31st wedding anniversary. I had reserved a non-smoking room online and upon check-in we were given a smoking room. I went to the front desk and asked why and was informed that they had double booked the non-smoking room and that was the reason why, but they... More

Was this review helpful? Yes 2
Clarksville, Tennessee, United States
1 review
4 of 5 stars Reviewed September 23, 2012

We had an enjoyable stay and thought we received great value, The inn is right downtown and within walking distance of all the shops. The room was clean and well furnished. We will definitely return for another visit.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2012

We stayed only two nights. But it was a wonderful stay. Clean rooms and nice breakfast room. the staff was very helpful and friendly. And the price was very good . The hotel is right in town so we was able to walk to everything, made it that much nicer. Will be back soon.

Was this review helpful? Yes 1
Jackson, Wyoming
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 24, 2012

After making my reservations my daughter told me I should have looked it up on tripadvisor. So I went back and looked up this hotel. I was scared to death! Not wanting to pay a fee to cancle I just hoped things would be ok. Thank goodness I keep my reservation. We Loved our stay. The deco is from the... More

Was this review helpful? Yes 3

Been to Highlands Suite Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Highlands Suite Hotel

Also Known As:
Highlands Hotel Highlands
Highlands Hotel
Address: 205 Main Street, Highlands, NC 28741
Location: United States > North Carolina > North Carolina Smoky Mountains > Highlands
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #6 of 6 hotels in Highlands
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
This "all suite" hotel offers the utmost in comfort! The separate living room affords a spacious area for easy entertaining with a wet bar, microwave, refrigerator, fully equipped kitchen, and dining area. A fireplace in the bedroom is an option for additional warmth on cool mountain nights and each bath has a relaxing whirlpool tub. A Deluxe Continental breakfast is provided every morning and a wine social is hosted each evening. ... more   less 

Owners: What's your side of the story?

If you own or manage Highlands Suite Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Highlands Suite Hotel to your Saves list