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Courtyard by Marriott High Point

3.0 of 5 1000 Mall Loop Road, High Point, NC 27262
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Certificate of Excellence 2014
Courtyard by Marriott High Point
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Courtyard by Marriott High Point
Courtyard by Marriott High Point
Courtyard by Marriott High Point
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107 reviews from our community

Traveler rating
    58
    32
    13
    3
    1
See reviews for
34
16
8
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC
Top Contributor
208 reviews 208 reviews
62 hotel reviews
144 helpful votes 144 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed one night for a work function and felt very well-cared for. The lobby is awesome, all kinds of booths and nooks to work in with plenty of electrical outlets. The staff was great and the room spacious, clean and quiet. I really enjoyed my stay here!

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Louisville, Kentucky
Top Contributor
149 reviews 149 reviews
49 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed January 9, 2015

Stayed here for the first time for an overnight business trip. Staff were very friendly and accommodated me for an early check-in, which I appreciated. Room was generally fine. Comfortable and well situated as is typical with Courtyard. Floor was the only part of the room that disappointed me - it was quite visibly stained with a bright teal color... More 

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CY_MGR, Manager at Courtyard by Marriott High Point, responded to this review

Thank you for reviewing our hotel and for the improvement opportunities you gave us. We are always looking for ways to better our service. We sincerely appreciate your feedback and are looking forward welcoming you back! More 

Exton, Pennsylvania
Top Contributor
72 reviews 72 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 9, 2014

Stayed her for two nights while visiting High Point University. What we loved: Convenience, friendly, comfortable and clean! Plus serving Starbucks didn't hurt! Not so much: sheets! really poor quality.

Was this review helpful? Yes 1
NancyAuman, Manager at Courtyard by Marriott High Point, responded to this review

Dana L, Thank you for staying with us! I will share your encouraging words with our team as well as your suggestion for improvement. We are looking forward welcomeing you back soon. More 

Scott Depot, West Virginia
Top Contributor
61 reviews 61 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 22, 2014

We stayed here for one night on our way thru the area. The lobby was updated and nice. Check in was quick and efficient. The room was a good size and clean. However, the outlets attached to the bed side lights were not usable, any type of charger with any little amount of weight to it falls right out. Other... More 

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NancyAuman, Manager at Courtyard by Marriott High Point, responded to this review

Thank you for staying with us! I will share your kind words with our team for a job well done. And, of course, pass on your suggestion for improvement to our Marriott International team. We hope to welcome you back soon! More 

GA,
Top Contributor
165 reviews 165 reviews
47 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed November 12, 2014

Hotel is fairly good, New lobby and rooms. Reception was good and quick. They have the option of online checking. Did not try it but am going to the next time I am at a Marriott. As for the hotel room was clean but something in the room had me itchy all the time I was in the room. Could... More 

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CY_MGR, Manager at Courtyard by Marriott High Point, responded to this review

Dear paragkarania, Thank you for staying with us and sharing with us your experience. We have shared your feedback with our Housekeeping manager so we can work on improving our service and be able to provide you with an even better experience on your next stay. Thank you again and we hope to welcome you back soon! More 

Wilmington, North Carolina
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 5, 2014

I had a very late arrival to this property (traveling with my young son). We called ahead and the front desk was ready for us and made checking in very easy. The hotel was clean as was the room. The TV needs a guide (hotel paperwork refers me to the cable guide available, but to me is just a way... More 

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CY_MGR, Manager at Courtyard by Marriott High Point, responded to this review

Dear Mr. Tom M, Thank you for taking the time to share your experience. I can certainly understand the urgency of the situation and I am truly sorry for the frustration you experienced looking for your child's favorite channel as well as our shortcoming to provide you a pleasant and relaxing experience at our pool and hot tub. We have... More 

Senior Contributor
35 reviews 35 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 16, 2014

This is a newer Courtyard in style. It is well kept and clean. The location is a bit odd as you look out at a nearly deserted mall. It is however convenient to restaurants and High Point University. The staff was pleasant and breakfast reasonably priced.

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North Carolina
Top Contributor
78 reviews 78 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 11, 2014

The hotel is a typical Courtyard, that is fairly convenient to Greensboro and High Point. There are hotels closer to the Greensboro airport, though. The rooms are clean and nice. The wi-fi worked well and was fast. The lobby area was nice. I skipped eating at the Bistro in the hotel and instead chose the Chili's that was very close.... More 

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NancyAuman, General Manager at Courtyard by Marriott High Point, responded to this review

Thank you for choosing our Hotel and for the great feedback you gave! We strive to not only meet, but exceed our guest's expectations and we will continue to strive to do this. Thank you again for staying with us! More 

Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 20, 2014 via mobile

Stayed in a suite for 4 nights, which was huge and very modern. The room and hotel were clean and the staff were friendly and helpful. The bistro area is not open all day which can catch you out if you are checking in outside of these hours, which we did. The only minus point on the hotel itself was... More 

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Santa Rosa Beach, Florida
Top Contributor
58 reviews 58 reviews
8 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed September 2, 2014

My wife and I went to our niece’s wedding at High Point University and stayed at the High Point Marriott. It’s located only a couple blocks from the University within walking distance of shopping and restaurants. The hotel and staff were exceptional. We were warmly greeted by the staff the first time we walked in the door, and that continued... More 

Was this review helpful? Yes 2
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Additional Information about Courtyard by Marriott High Point

Address: 1000 Mall Loop Road, High Point, NC 27262
Location: United States > North Carolina > High Point
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott High Point 3*
Number of rooms: 107
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Also Known As:
Courtyard By Marriott High Point Hotel High Point
Courtyard High Point
High Point Marriott
High Point Courtyard

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