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Crestwood Suites of High Point

2.0 of 5
Hotel website
2890 North Main Street, High Point, NC 27265
Crestwood Suites of High Point
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Ranked #11 of 14 Hotels in High Point
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55 reviews from our community

Traveler rating
    13
    9
    0
    7
    26
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16
7
9
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Senior Contributor
40 reviews 40 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

So, I'm faced with the possibility of needing a place to stay for an extended period - two to four weeks. I stayed here at the suggestion of a business colleague and I am so disappointed. The hotel is behind a strip mall, the grounds are nasty, and the place smells like smoke from before you even get to the... More 

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Tyler, Texas
Top Contributor
295 reviews 295 reviews
47 hotel reviews
128 helpful votes 128 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Has declined immensely since my last visit. Room came complete with towels, but no toiletries. That's right, bring your own soap! Hair - that wasn't mine - was all over the bathroom. Place has gone from 'cheap/thrifty' to a dirty dump. Sad....

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Thomasville, North Carolina
1 review
1 of 5 stars Reviewed March 8, 2015

hello I was staying there on 3/7/15 thru 3/8/15 and there was no maintance on property someone had a toilet that overflowed on the second floor onto the first floor and no one came in is that the way a motel is runned wow I am shocked . I have stayed there in the past and there was a maintance... More 

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Boydton, Virginia
1 review
1 of 5 stars Reviewed October 24, 2014

We most likely were robbed no matter what the cost would be. We stayed there for Market and couldn't wait to get out. The lock was broken on the door. I had to ask for toilet tissue and was told by the front desk they don't provide a box of tissues either. The floor was torn up in many places.... More 

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CrestwoodHighPoint, General Manager at Crestwood Suites of High Point, responded to this review

I would like to thank you for your recent stay with us. I truly apologize your stay was unpleasant. We value your honest feedback as it provides us an opportunity to improve, hopefully allowing every guest to have the enjoyable stay we hope to provide them. I hope that you will give us a chance to address your concerns, and... More 

Minneapolis, Minnesota
Top Contributor
114 reviews 114 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed October 21, 2014 via mobile

During Market Week, you can't always get the lodging of choice, but this place is pretty poor and not one I would repeat. The carpets in the room were dirty as was the upholstery on the furniture. The second day there I visited the neighboring Wal-mart to buy a can of Lysol. You wouldn't want to walk on the carpet... More 

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CrestwoodHighPoint, General Manager at Crestwood Suites of High Point, responded to this review

I would like to thank you for your recent stay with us. I truly apologize your stay was unpleasant. We value your honest feedback as it provides us an opportunity to improve, hopefully allowing every guest to have the enjoyable stay we hope to provide them. I hope that you will give us a chance to address your concerns, and... More 

Williamsburg, Kentucky
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 17, 2014

At first I was not going to stay here because of the reviews I read. Then i got a great deal on booking.com and I thought well for 35 a night i can deal with a place needing upgraded. The bed is harder than the floor. I was tol house keeping does not come every day,and it shows, so I... More 

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CrestwoodHighPoint, Manager at Crestwood Suites of High Point, responded to this review

Dear Guest, I would like to thank you for your recent stay with us. I truly apologize your stay was unpleasant. We value your honest feedback as it provides us an opportunity to improve, hopefully allowing every guest to have the enjoyable stay we hope to provide them. I hope that you will give us a chance to address your... More 

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed August 14, 2014 via mobile

There is no guest laundromat it is staffed laundromat. Dirty rooms missing curtains. Drug dealer paradise. Will never stay there again. Staff is RUDE and unhelpful. Vacuuming. halls before 11am the vaccum was just sitting there running no one around. Never again I should go to my doctor to make sure I did not pick up a nasty germ from... More 

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CrestwoodHighPoint, Manager at Crestwood Suites of High Point, responded to this review

Thank you for staying with us and sorry for the inconvenience . More 

Dayton, Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 25, 2014

I made the mistake of looking at the picture of the location and the price of the room to make the decision to stay. This is a extended stay location that is in transition. We got there and the halls were littered with carpets cuttings and remnants. The carpet was cut to the doors but not nailed down. It was... More 

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CrestwoodHighPoint, Manager at Crestwood Suites of High Point, responded to this review

Sorry For the Inconvience, Hope to see you again soon. More 

Racine, Wisconsin
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 27, 2014

Excellent stay for one week. Hotel was in the process of remodeling - painting. Had a King Room and it was Super for our purpose. The stove, Refrigerator, and Microwave were perfect. The Hotel Staff were Super friendly. We did wash and dry of our clothes and the machines were very good. The Dryer was quite hot so in the... More 

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CrestwoodHighPoint, General Manager at Crestwood Suites of High Point, responded to this review

Thank you for your response and Hope to see you again soon! More 

Atlanta GA
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 23, 2014

I submitted a review and didn't see it post so trying again. This by far was the worst hotel room I ever stayed in. It is understating to say that how dirty the room seemed. It was neatly organized but the carpet had not been cleaned for many months or longer, both in the room and in the hallways... the... More 

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CrestwoodHighPoint, General Manager at Crestwood Suites of High Point, responded to this review

First and foremost Thank You for staying with us!!! We are in the process of doing allot of up grades to the rooms as well as the hall ways. I hope you stay with us again in the future . More 

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