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Biltmore Suites Hotel

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4400 Regency Drive, High Point, NC 27265
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1 room 1 guest
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Biltmore Suites Hotel
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99 Reviews from our TripAdvisor Community

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Traveler rating
    35
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Biltmore Suites Hotel
See the most recent reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 23, 2015 via mobile

The photos, and lobby will make you think you're ok- but trust me, you're better off reclining the seat in your car. This place is so dirty, I was afraid to sit down, take a shower, use the toilet, and sleep in the bed. Disgusting. My bare feet never touched the floor in my room and since every other room... More 

Was this review helpful? Yes 2
Kandi H, Manager at Biltmore Suites Hotel, responded to this review

I apologize your stay was anything less than you expected. I have addressed the issues with housekeeping department. You review was helpful in helping us improve our standards. More 

Glencoe, Illinois
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 22, 2015

A wonderful staff made my stay pleasant and enjoyable. The facilities are being updated so ask for a remodeled room. The rooms are large and comfortable but the window air conditioners are difficult to regulate. The value is very good.

Was this review helpful? Yes 2
Kandi H, Manager at Biltmore Suites Hotel, responded to this review

We are updating the hotel.We are so happy you were pleased with your room. Thank you for your visit. We look forward to your return. More 

Nashville, Tennessee
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 30, 2015

Very good rate and facilities okay. We had a dog friendly suite, and perhaps it was a handicapped room. It was certainly convenient, and Tess, our chief critic and best traveling companion, a 6 yr old Aussie/poodle mix, was very happy with the space she had to play. but for Tess's people we thought the hotel had an air of... More 

Was this review helpful? Yes 1
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

We are so happy Tess and you decided to give us a try. We would love for you to stay with us on your next visit to High Point. More 

Coeburn, Virginia
2 reviews
1 of 5 stars Reviewed March 29, 2015

I needed a 2:30 check out because I had business to attend to following. They man at the front desk very harshly informed me that this was not possible and there was no flexibility available. Most hotels I've dealt with are a little more willing to work with the customer, or at least polite.

Was this review helpful? Yes
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

I am sorry if any one of the staff members were rude to you. Late checkouts depend on room availability sometimes it is not possible. I am sorry if this was not an options for you on your visit. More 

Elgin, SC
Level Contributor
113 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed March 16, 2015

...and QUIET! My daughter and I got in a little after 3 and checking in was quick. This hotel is also pet friendly for those that travel with their fur babies and it's very well maintained. I regret that I got no pics of the pool. Our room had an archway between the sitting area and the sleeping area, and... More 

Was this review helpful? Yes
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thank you for your review. We are please you were happy with our property. We hope you will choose us for your next visit. More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed March 16, 2015

I statd here for the weekend for the ACC tournament. The hotel was great, and the safe made the expeience even better. It was a great rate, close to everything you could want to do in High Point and Greensboro. I will def be staying here again next time i am in the area!

Was this review helpful? Yes
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thanks you for your business. We are pleased you were happy with our property.We look forward to accommodating you on your next visit to our area. More 

New Bern, North Carolina
Level Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 9, 2015

I stayed at this hotel for one night, mid-week, on a business trip. The hotel was very clean and had a historic feel to it. My room was quiet and comfortable and breakfast was great the next morning. The location is ideal and the staff was wonderful.

Was this review helpful? Yes 1
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

We are so pleased you enjoyed your visit with us. We looking forward to your return visit. Thank you for your business and your feedback. More 

Winston Salem, North Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 9, 2015

The hotel was great. Had the Jacuzzi king room and the shower had one of the best shower heads ever.. The different water patterns was great. Nice location near lots of eating places and very close to airport. Would stay again

Was this review helpful? Yes 4
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thanks for you business. Your review was appreciated. We look forward to your return visit. More 

Harrisburg, Pennsylvania
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 27, 2014

On the plus side, this hotel is pet friendly. Not many hotels are, and its the only reason we stayed there. It also was fairly inexpensive, but had a daily up-charge for each pet. Unfortunately, there aren't many pluses to report. The room had the strangest layout of any hotel I've ever stayed. The king size bed was squeezed against... More 

Was this review helpful? Yes 1
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thank you for your feedback. All guest feedback is taken very seriously. Your comments will be reviewed with staff to help us to continue to improve. More 

Washington DC, District of Columbia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 19, 2014

I stayed here for the night as I need a new hotel for my business travels each month to High Point. The hotel was clean and comfortable. The staff was professional and truly made me feel like I had been staying with them for years. They have a nice continental breakfast, which for me was perfect. Location was perfect and... More 

Was this review helpful? Yes 2
Kandi H, General Manager at Biltmore Suites Hotel, responded to this review

Thank you for giving us a try. And thanks for your feedback it is always nice to hear our guest were happy with their stay. More 

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