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All 14 High Point hotels

Biltmore Suites Hotel

3.0 of 5
4400 Regency Drive, High Point, NC 27265
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Biltmore Suites Hotel
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57%
Ranked #6 of 14 hotels in High Point
Most recent review
5 of 5 stars Reviewed June 8, 2013
Mark P Valparaiso, Indiana, United States
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42 reviews from our community

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Valparaiso, Indiana, United States
1 review
5 of 5 stars Reviewed June 8, 2013

I have stayed at the Biltmore Suites Hotel for several months as a long-term guest. The hotel is exceptionally clean and the staff is very friendly and personable. The staff knows my name and takes pride in the property. Updated rooms, new flat screen televisions, brand new beds, and new spacious refrigerators have all been big improvements I have observed... More

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High Point, North Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed June 3, 2013

Wife stayed there on june 1st and the wifi was spotty at best, jacuzzi didn't work, stains on the couch and the bathroom counter, the mini fridge was warm. In short, just not worth it, I've stayed in this hotel years ago and it was wonderful then.........they need alot of work to bring this property back to what it was.

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See 3 more reviews by ke4dja for High Point
Andy F, General Manager at Biltmore Suites Hotel, responded to this review
June 5, 2013

Thank you for your review. Please know that we are in the process of renovating and updating our rooms. We are updating all of our appliances and we are also upgrading our internet service and speed. I hope that you will return again as I know that you will will be pleased with the changes that we are making. If... More

Travelers are raving about these High Point hotels

New Bern, North Carolina
1 review
5 of 5 stars Reviewed May 26, 2013

From the warm welcome at check-in to the extremely clean, excellent room to the pet friendly environment it is hard to see what more anyone would want in a "travel hotel." Everyone was extremely friendly, everything in the room worked and was pristine, and after the night of horror spent at the Florence, SC EconLodge we'd endured on the same... More

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Andy F, General Manager at Biltmore Suites Hotel, responded to this review
June 5, 2013

Thank you so much for being so kind as to share your good experiences here at the Biltmore Suites Hotel. We are very happy that you enjoyed your stay and received lots of rest and joy our of your visit. Please come back soon! More

Atlanta, Georgia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 25, 2013

we decided to stay here for Market because of the positive reviews on Google and because of the location close to High Point. bad decision. there is absolutely nothing good about this property. the lady at check-in spent more time joking around with her co-worker than checking me in. the entire 3rd floor smells terribly of smoke, including our room.... More

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Andy F, General Manager at Biltmore Suites Hotel, responded to this review
April 29, 2013

I am sorry to hear of your experience. I would love to have spoken to you about this in person before you left however, we value your feedback and will use it to make strides to improve our service. Please know that we are in the process of renovating the entire hotel so great things are on the way and... More

Shreveport, Louisiana
2 reviews
5 of 5 stars Reviewed April 24, 2013

Just returned from 4 night stay for Highpoint Furniture Market. My traveling partner and I both had really clean rooms, comfy beds and incredible service. The Guys (Andy, Steve and Justin) took great care of us. We requested and got many rides to and from market/dinner and each time the guys were so positive and professional. Our first morning the... More

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Andy F, General Manager at Biltmore Suites Hotel, responded to this review
April 29, 2013

Thank you so much for your kind review! We are so happy that you enjoyed your stay with us. We are very thankful that you took the time to share your experiences. We had a successful Furniture Market and we hope you did as well. We look forward to seeing you again in the Fall! More

Greensboro, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 15, 2013

I am late writing this review, but my experience is one people should know about. My fiance and I booked a jacuzzi suite at this hotel for valentine's day weekend. What was supposed to be a much needed get away ended up being a big disappointment. The bathroom was nasty! There were stains on the floor around the toilet. It... More

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Andy F, General Manager at Biltmore Suites Hotel, responded to this review
April 18, 2013

I am so sorry to hear of your experience. Please know that we value your feedback and strive to ensure all of our guests enjoy their stays with us. We are in the process of completely remodeling all of our rooms which will make a huge impact on every guest's experience moving forward. As the General Manager, I am deeply... More

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 18, 2013

do not stay here not only were some of my valuables stolen but my so called schduled airport shuttle never showed!! I almost missed my flight becasue of them. the place is noisey and very very dirty! When i informed the front desk clerk all her said is that there has been problems like this before. Didnt offer to help... More

Was this review helpful? Yes 1
Andy F, General Manager at Biltmore Suites Hotel, responded to this review
April 1, 2013

Thank you for choosing to stay with us and for taking the time to write a review on tripadvisor.com and for reaching out to our management team. I am sorry that we were unable to locate the items from your room. I also apologize for the staffing issue that resulted in difficulty finding you transportation. We have updated our list... More

Philadelphia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2013

While traveling through High Point looking for furniture, me and my family booked a room at the Biltmore. The price was reasonable and well worth it. Nice little hotel in a great location. If I go back I will stay there again.

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Andy F, General Manager at Biltmore Suites Hotel, responded to this review
March 15, 2013

Thank you so much for your review! We are very glad that you enjoyed your visit with us while in High Point. We are lucky to be located in one of the most beautiful cities in North Carolina. You were most definitely in the right place for furniture! Please come see us again on your next trip! More

Norcross, Georgia
1 review
5 of 5 stars Reviewed November 25, 2012

My family needed a dog friendly hotel over Thanksgiving to visit extended family and we were blown away by how friendly the staff was and the cleanliness of the rooms. We were apprehensive simply because they are pet friendly, but they are equipped to handle and deliver a good stay. Thanks!

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Andy F, General Manager at Biltmore Suites Hotel, responded to this review
November 27, 2012

Thank you so much for your kind words! We are thrilled that you and your family had an enjoyable and relaxing stay with us for the holiday. I sincerely hope that you will return next time you are in town and please know that your four legged friends are always welcome here! More

Seattle, Washington
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 17, 2012

Desk clerk was as friendly as a viper. Hissed at her co-workers to get out of her way. Our room turned out to be a "Handicapped " room. I did not have the courage to face the viper regarding a change. The dresser was broken in half, the center was on the floor, ends up. The headboard was hanging on... More

Was this review helpful? Yes 2
Andy F, General Manager at Biltmore Suites Hotel, responded to this review
November 7, 2012

I apologize for the unappealing atmosphere that you experienced at check in. It is important for all of our staff members to remember that we play an actor role when we are working with guests and the professionalism in this particular interaction was obviously lacking. I also apologize that the condition of your room was not what you had hope... More

 
 
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Additional Information about Biltmore Suites Hotel

Also Known As:
Biltmore Hotel
Biltmore Hotel High Point
The Biltmore Hotel Greensboro Airport
Address: 4400 Regency Drive, High Point, NC 27265
Region: United States > North Carolina > High Point
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #6 of 14 hotels in High Point
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Biltmore Suites Hotel is conveniently located near Piedmont Triad International Airport, furniture shops, dining, shopping malls, and entertainment. The hotel offers many amenities to better accommodate your stay. The Biltmore Suites Hotel is the Triad's Best Value in Quality Accommodations. ... more   less 
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