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High Point

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Biltmore Suites Hotel


Hotel class 2.0 of 5
4400 Regency Drive, High Point, NC 27265
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Reviews you can trust

58% Recommend
3.5 of 5 stars 18 reviews
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By trip type
All (18)
[ Date ] [ Rating ]
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4 of 5 stars
Charlie5217   11 contributions
San Antonio, TX
Nov 10, 2009 | Trip type: Couples

We stayed four nights with an Accessible room. My spouse has some physical challenges and the staff was very helpful. All the desk clerks were friendly and helpful. The room was comfortable and more than adequate for our needs. Will be my first choice the next time we are in the area. Management was also very friendly and helpful. more

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4 of 5 stars
lionelSalem_SC   1 contribution
Salem, SC
Oct 25, 2009 | Trip type: Business

Stayed at Biltmore for two nights during busy Highpoint Market. My colleague had to cancel second night unexpectedly. Although the hotel could not cancel the charges for the second night, they offered the credit to be applied at our next stay. Both management and staff were extremely helpful and courteous. more

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3 of 5 stars
Mikey53   36 contributions
Los Alamitos, CA
Oct 23, 2009 | Trip type: Business, Couples

Clean and well-maintained, but with some negatives. Secondary location, not that close to downtown High Point. None of the nearby restaurants are really suitable to walk to, requiring you to drive to get food. Rooms are long and narrow with a single window, making them somewhat dark and cave-like. Furnishings are OK, but starting to show some wear. Exercise room... more

Management response from
Lisa Rowe, General Manager

Thank you very much for taking the time to review The Biltmore Suites Hotel. Mangement at The Biltmore Suites Hotel use the reviews from our guests as a training tool. We look at all comments and suggestions and decide ways that we can increase our guest experience at the hotel. Thank you for your comments and I hope that you...

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5 of 5 stars
USATravelAce   1 contribution
USA
Oct 10, 2009 | Trip type: Business, Solo travel

My ratings are to give a heads up to other "road warriors" who spend much of the year on the road.... I had the pleasure of staying in two different rooms while working in the Greensboro Highpoint area... one was a suite with a jacuzzi which was open, freesh, and very comfortable. I was able to arrange half my room... more

Management response from
Lisa Rowe, General Manager

I would like to sincerely Thank You for taking the time to write a review of The Biltmore Suites Hotel. I am very pleased that your experiece with us was a good one! I will print your review and show all of the friendly hardworking employees. Your review is very helpful for the employees to know that their dedication to...

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4 of 5 stars
mfeagan   11 contributions
Virginia
Aug 25, 2009 | Trip type: Family

I was traveling to Charlotte, NC from Lynchburg, VA but couldn't get on the road until around 8pm. I knew I would arrive in Charlotte around 12am or later, so I decided to go about half way and stay the night, especially because it was raining really hard. I found the Biltmore Hotel on Travelocity and thought the reviews were... more

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1 of 5 stars
jodreams   1 contribution
new hampshire
Aug 14, 2008 | Trip type: Business

I recently stayed at the Biltmore suites, 4400 Regency Drive, High Point, NC and could not sleep because the beds were so old my back was killing me, no support at all, they need new beds. The toilet ran all night and the maids took my special ear plugs that I left on the night stand. They did not try... more

Management response from
Krystale, Management Staff

We apologize for any inconvenience you experienced during your stay at The Biltmore Suites Hotel. Management at The Biltmore Suites Hotel were not made aware of the guest problems until after check out. The guest stayed for 4 nights with us. Management was notified after check-out via e-mail about the uncomfortable bed. We changed all of the beds to Serta...

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4 of 5 stars
tourdirector1   2 contributions
South Carolina
Apr 21, 2008 | Trip type: Friends getaway

Great staff and rooms were very good for the price. The price were right because we put two golfers per room and split the bill. Eight of us were on a four day golf trip and stayed with them for three nights. They list the rooms as suites but they are really large rooms with two queen beds seperated by... more

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2 of 5 stars
almondjunk   1 contribution
Cullowhee NC
Apr 6, 2008 | Trip type: Family

We booked this hotel so that we could leave our car in the hotel parking lot while we were on vacatrion and take the hotel shuttle to and from the airport. I called the hotel before I booked the room to verify that they had a free airport shuttle. Whejn we arrived, we were assured that the hotel shuttle would... more

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4 of 5 stars
Kahhli   6 contributions
PA
Jan 14, 2008 | Trip type: Family

I called the hotel directly and made reservations because of an advertised special on their website of any suite room for $79.00 a night for 3 weekend nights which is what I needed, but you needed to call them to get the rate. The girl taking the reservations was quite helpful and friendly. We arrived after midnight after a long... more

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2 of 5 stars
waterbirdnc   1 contribution
central NC
Jul 26, 2007 | Trip type: Business, Couples

The room could have been cleaner....smelled musty and was a bit humid. The bathroom pocket door did not close completely. The shower door was partly off its runner. The AC unit was directly beside the bed so the air did not circulate properly. Feet and legs freeze! A king-size bed was too large for the space. Pillows were lumpy and... more

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Biltmore Suites Hotel Also Known As

  • The Biltmore Hotel Greensboro Airport
Address: 4400 Regency Drive, High Point, NC 27265
High Point Hotels Biltmore Suites Hotel
3.5/5.0
18