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Quality Suites

2.5 of 5
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1125 13th Ave Dr SE, Exit 125 off Interstate 40, Hickory, NC 28602 (Formerly Comfort Suites)
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Ranked #8 of 15 Hotels in Hickory
A recent review
5 of 5 stars reviewed 3 days ago
rickcNewBern New Bern, North Carolina
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111 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Bern, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Arrived early (2:00am) on a Friday, July 2015 in Hickory for a three night stay. With reservations in hand I was determined to find this Quality Suites. No problem! Very easy access from I 40, just off exit 125. Check in, in the lobby, was a breeze. Carried our things up to our room which was large, inviting, and clean.... More 

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Fort Atkinson, Wisconsin
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

based on the price for the room that I rented, I would have expected much less quality. My family stayed the night, and had a spacious and well maintained room. It had amenities that many budget rooms have done away with... little things like a coffee maker ample towels, etc.. the pull out sofa bed was a god send. Morning... More 

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Roanoke, Virginia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 24, 2015

Excellent hotel to stay for business or pleasure,check in was smooth,entire staff was friendly and helpful,Room was excellent,nice upgrades and very relaxing,good breakfast and coffee in the morning! I would highly recommend this hotel!

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for reviewing our hotel. We are pleased to hear that you enjoyed your stay with us and in Hickory. We greatly appreciate the recommendations. We look forward to seeing you on your next visit to the Hickory area More 

Lawrenceville, Georgia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015

We chose this hotel for the size of the room, the pool, and hot breakfast. Our reservation said "poolside" and we were actually put on the parking lot, but that was ok. It was just around the corner from the pool. Only problem was it had a wheelchair accessible shower, which we did not need and did not ask for.... More 

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Laurap536, Manager at Quality Suites, responded to this review

Please accept our apologies for the issues with the breakfast. This is unacceptable by our standards and we will rectify the problems. We hope that you will give us the opportnity to provide you with an exceptional experience on your next trip to Hickory. More 

Wilkesboro, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015

We were wonderfully pleased with our room and our stay over the wkend of June 6th 2015. Located near shopping and major resturants. Very nice room, Staff was great, good hot breakfast and wonderfully up kept pool and pool area! Will be rebooking for the summer! Thank you Staff for a great wkend!

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for the wonderful compliments about our hotel and our staff. Too often you hear all the negative and it is a boost to everyone to hear that they have done a job well done. We look forward to seeing you on your next visit. More 

Ithaca, New York
1 review
3 of 5 stars Reviewed May 24, 2015

Great price. Good location to restaurants. Staff very accommodating and friendly. The room was clean but could have used a little work (we noticed the door had a large crack and there were some ants around the outside. The plumbing under the sink was open and the wall had a large hole) Overall it was a good place.

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for staying with us. Thank you also for the compliments. We are pleased that you enjoyed your stay. We appreciate you letting us know about the problems you encountered so that we may correct them and make the next stay more pleasant. We hope to see you again in the future. More 

Woodbridge,Va
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2015

I was greatly pleased with this property...great value and nicely updated. The staff was very friendly and helpful...I would definately stay there again. I have stayed at many Quality Inn's but none were nice as this!

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for the wonderful compliments. Your comments give us all encouragement to continue to provide exceptional service. We look forward to seeing you in the future. More 

Hamptonville, North Carolina
1 review
5 of 5 stars Reviewed April 29, 2015

We were celebrating our 40th wedding anniversary when we stayed at this hotel. . The beds are very comfortable and nice soft sheets and towels. Very nice. The rooms were also very clean. The breakfast bar was also well stocked. Very nice place to stay .... specifically for the price!!.

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Laurap536, Manager at Quality Suites, responded to this review

Happy Anniversary! Thank you for choosing us for your celebration. Thank you also for the compliments you have given. They are greatly appreciated by all. We look forward to seeing you again. More 

Knoxville, Tennessee, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 26, 2015

We have stayed at the quality suites twice now. The rooms have mini fridges and microwaves, living room areas and flat screen TVs. My bed was more comfortable than almost any hotel I have stayed at. We were here with a group and when we got a bit loud on their Patio, they gave us a conference room to play... More 

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for taking the time to share your experience. We are pleased to hear that you enjoyed your stay with us. Please accept our apologies for the situation with the key cards. We hope to see you on your next visit to Hickor. More 

Huntsville, AL
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 25, 2015

We were pleasantly surprised with the accommodations at this hotel. The room had been recently renovated, and the hot-tub jets in the bath were a welcome relief for weary travelers. Our room was quite clean and the staff was friendly and conscientious. Unfortunately, it looked like some guest had really abused the newer sofa bed and office chair. It left... More 

Was this review helpful? Yes
Laurap536, Manager at Quality Suites, responded to this review

Thank you so much for the compliments. Our staff greatly appreciates the acknowledgement. Thank you for also letting us know about the problem with the chair and sofa. We have repaired these items after your notification. We hope to see you on your next trip to the Hickory area. More 

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