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Quality Suites

2.5 of 5
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1125 13th Ave Dr SE, Exit 125 off Interstate 40, Hickory, NC 28602 (Formerly Comfort Suites)
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Quality Suites
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Ranked #8 of 15 Hotels in Hickory
A recent review
3 of 5 stars reviewed 5 days ago
cyndi b Ithaca, New York
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106 reviews from our community

Traveler rating
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    33
    16
    11
    10
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28
24
5
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ithaca, New York
1 review
3 of 5 stars Reviewed 5 days ago NEW

Great price. Good location to restaurants. Staff very accommodating and friendly. The room was clean but could have used a little work (we noticed the door had a large crack and there were some ants around the outside. The plumbing under the sink was open and the wall had a large hole) Overall it was a good place.

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for staying with us. Thank you also for the compliments. We are pleased that you enjoyed your stay. We appreciate you letting us know about the problems you encountered so that we may correct them and make the next stay more pleasant. We hope to see you again in the future. More 

Woodbridge,Va
1 review
5 of 5 stars Reviewed 1 week ago

I was greatly pleased with this property...great value and nicely updated. The staff was very friendly and helpful...I would definately stay there again. I have stayed at many Quality Inn's but none were nice as this!

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for the wonderful compliments. Your comments give us all encouragement to continue to provide exceptional service. We look forward to seeing you in the future. More 

Hamptonville, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

We were celebrating our 40th wedding anniversary when we stayed at this hotel. . The beds are very comfortable and nice soft sheets and towels. Very nice. The rooms were also very clean. The breakfast bar was also well stocked. Very nice place to stay .... specifically for the price!!.

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Laurap536, Manager at Quality Suites, responded to this review

Happy Anniversary! Thank you for choosing us for your celebration. Thank you also for the compliments you have given. They are greatly appreciated by all. We look forward to seeing you again. More 

Knoxville, Tennessee, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed at the quality suites twice now. The rooms have mini fridges and microwaves, living room areas and flat screen TVs. My bed was more comfortable than almost any hotel I have stayed at. We were here with a group and when we got a bit loud on their Patio, they gave us a conference room to play... More 

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for taking the time to share your experience. We are pleased to hear that you enjoyed your stay with us. Please accept our apologies for the situation with the key cards. We hope to see you on your next visit to Hickor. More 

Huntsville, AL
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 25, 2015

We were pleasantly surprised with the accommodations at this hotel. The room had been recently renovated, and the hot-tub jets in the bath were a welcome relief for weary travelers. Our room was quite clean and the staff was friendly and conscientious. Unfortunately, it looked like some guest had really abused the newer sofa bed and office chair. It left... More 

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Laurap536, Manager at Quality Suites, responded to this review

Thank you so much for the compliments. Our staff greatly appreciates the acknowledgement. Thank you for also letting us know about the problem with the chair and sofa. We have repaired these items after your notification. We hope to see you on your next trip to the Hickory area. More 

1 review
5 of 5 stars Reviewed February 16, 2015

This has to be the cleaniest and nicest hotel in north carolina. Great service, clean rooms.Great location! I could go on and on. Overall I would recommend this hotel to anybody!If you ever come to Hickory you have to give this place a try! Plenty of restaurants to chose from in the area.

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for the acknowledgement of our cleanliness and our wonderful staff. Your comments are great encouragement for the staff to excell. We are happy to hear that you were pleased with your stay and we hope that you will be our guest in the future. More 

Davidson, North Carolina
Top Contributor
214 reviews 214 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 15, 2015

We are here seeing a play being put on by the Maiden High School. It was banned by the Principal at the high school. It is titled "Almost Maine" and speaks of love through eight scenes. The objection is that it was suggestive. We decided to support the high school actors and the community supporting them by attending the play... More 

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for writing a review about our hotel and the Hickory area. We hope that you will be in our area again and be our guest. More 

Hickory, North Carolina
1 review
4 of 5 stars Reviewed January 4, 2015

The room looked great with plenty of space and pillows. My only complaint would be, when I pulled the covers back before bed...there was a long strand of human hair underneath the blanket. Also, breakfast was good. But when I brought my beakfast back to the room. I noticed two different type of human hair inside my eggs. I think... More 

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Laurap536, AGM at Quality Suites, responded to this review

We appreciate you taking the time to write a review about our hotel. We would like to apologize about the issue with the hair. After sharing your review with the entire staff, we have purchased and are using hair nets to prevent this from happening in the future. We greatly appreciate your comments, compliments and suggestions. Thank you for being... More 

Leicester, North Carolina
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 4, 2014

Very poor Management they put me in the worst room to be in due to a large party that kept me up all night. I was moved the next night for a better nights rest. I received a letter from the Manager telling me I asked for a first floor room because I am handicapped and can not due stairs... More 

Was this review helpful? Yes 3
Laurap536, AGM at Quality Suites, responded to this review

We are sorry to hear that you were not pleased with your stay. We did have the Shriners in the Hickory area during your stay and they do tend to celebrate. Our desk clerk did inform guests as they checked in that there may be some noise. We are sorry that we were not able to make your first night... More 

Travelers are raving about these Hickory hotels

Bristol, Tennessee
Top Contributor
65 reviews 65 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 13, 2014

The hotel looks great on the outside, nice brick, looks good. They are in the process of remodeling all the common areas as well as rooms. I think i wasn't in a room that had been remodeled yet however my room was just fine, very nice in fact, I'll include a pic. The construction also wasn't a problem, they were... More 

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear that you were pleased with your stay. Thank you also for your wonderful compliments and for sharing your photos. We hope to see you on your next trip to Hickory. More 

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