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All 14 Hickory hotels

Quality Suites

2.5 of 5 Hotel   |   1125 13th Ave Dr SE, Exit 125 off Interstate 40, Hickory, NC 28602 (Formerly Comfort Suites)
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Ranked #9 of 14 Hotels in Hickory
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
karenl5548 Bristol, Tennessee
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96 reviews from our community

Traveler rating
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    13
    11
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bristol, Tennessee
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel looks great on the outside, nice brick, looks good. They are in the process of remodeling all the common areas as well as rooms. I think i wasn't in a room that had been remodeled yet however my room was just fine, very nice in fact, I'll include a pic. The construction also wasn't a problem, they were... More

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear that you were pleased with your stay. Thank you also for your wonderful compliments and for sharing your photos. We hope to see you on your next trip to Hickory. More

Canton, Ohio
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

At check in we asked for a non smoking room, but when we checked we could smell smoke, so we were given a different one. The room was actually a suite. A huge room with a partial low divider to separate the bed from the living area, a sofa, chair, desk, dresser, microwave, fridge, and a powder room area, and... More

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Laurap536, Manager at Quality Suites, responded to this review

Please accept our apologies for placing you in a smoking room on check in. We are pleased to hear that we were able to take care of the problem. Thank you for your compliments about your breakfast experience. We hope to see you in the future. More

Goldsboro, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 21, 2014

Ask for one of the renovated rooms when making a reservation or checking in and you will not be disappointed. About 75% of the rooms have been updated in the past 2 years. I have stayed at this hotel probably 60 nights in the past 5 years. It used to be a Comfort Suites but was 'downgraded' to a Quality... More

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for being a loyag guest and for sharing your experience with us. It always encouraging to hear that you are doing a good job. We look forward to seeing you on your next visit. More

Trent Woods, North Carolina, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 18, 2014

We had a nice overnight stay at this hotel. The room was clean and spacious. The courtyard area had a very nice pool.The location is good for travelers, being right off I-40. It is located beside a Cracker Barrel so you can eat a good meal without having to drive away . A gas station at the corner had the... More

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for taking the time to write a review about our hotel. We are pleased to hear that you were satisfied with your accommodations. Since you have written your review we have upgraded the TV's. All our rooms are now furnished with flat screen TV's. We hope to see you in the future. More

North East
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 11, 2014

I booked 3 rooms and had requested them all as close as possible with 2 adjoining. The staff tryed very hard to accomodate this request. However, 2 of the rooms were very poorly cleaned and had many issues. After the 10 hour drive I was too tired to deal with the issues that evening. I reported our concerns the next... More

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Aiken, Texas
1 review
1 of 5 stars Reviewed August 11, 2014

Avoid this hotel at all cost! Once I arrived, almost every question I had about my room was dismissed and I was told I would have to wait until the next morning to speak to the Manager. The outlets and phone did not work in my room and no effort was made to move me to a working room or... More

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Endwell, New York
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 4, 2014

Upon check in, staff was not overly friendly but rather quiet. I booked an exterior room for fresh-air purpose and was pleased with the bottom floor location. Short walk to pool, ice, parking and breakfast. Room had some updates like carpet and bedding, but had old fixtures in bathroom and "wet-bar" area and an old TV set. Sink was partially... More

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1 review
5 of 5 stars Reviewed August 3, 2014 via mobile

Awesome experience! We booked ten rooms in this hotel not knowing what to expect for the great rate. We were pleasantly surprised by how nice the hotel was. Hotel staff was extremely helpful. Management was always visible whether offering assistance or taking care of the pool. Breakfast included eggs, sausage, biscuits, bagels, oatmeal, cereal, etc. Hotel is in the process... More

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Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 21, 2014

Our softball team stayed here for 3 nights, as it was a recommended hotel for the Babe Ruth Southeast Region tournament. This hotel is in the process of painting & remodeling. Pros: King suites were very roomy. Updated rooms were nice & clean. Nice pool area. Hot breakfast provided. Nice patio area to sit & enjoy the weather. Extremely nice... More

Was this review helpful? Yes 1
Nashville, Tennessee
Top Contributor
55 reviews 55 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 5, 2014

An older hotel in the Choice Brand. The hotel is clean, well maintain with a friendly staff. Room are larger than average, clean, comfortable and quite. Good lighted parking lot just off the Interstate. Breakfast was average for the Quality brand, nice area with outside sitting. A good value hotel.

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Additional Information about Quality Suites

Address: 1125 13th Ave Dr SE, Exit 125 off Interstate 40, Hickory, NC 28602 (Formerly Comfort Suites)
Phone Number:
Location: United States > North Carolina > Hickory
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 111
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Also Known As:
Quality Hotel Hickory
Comfort Suites Hickory
Hickory Comfort Suites

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