We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Hickory hotels

Quality Suites

2.5 of 5 Hotel   |   1125 13th Ave Dr SE, Exit 125 off Interstate 40, Hickory, NC 28602 (Formerly Comfort Suites)
Hotel website
Hotel deals
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Suites to your Saves list
Quality Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #7 of 14 hotels in Hickory
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
dillard t Nashville, Tennessee
  • Reviews (87)
  • Photos (30)
  • Amenities
  • Room tips (20)
  • Location
  • More
Write a Review

87 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Nashville, Tennessee
Top Contributor
54 reviews 54 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

An older hotel in the Choice Brand. The hotel is clean, well maintain with a friendly staff. Room are larger than average, clean, comfortable and quite. Good lighted parking lot just off the Interstate. Breakfast was average for the Quality brand, nice area with outside sitting. A good value hotel.

Was this review helpful? Yes
Mineral Bluff, Georgia
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Were visiting friends at Lake Norman and needed a hotel that accepted pets. Allowed to have 2 small pets but had to pay $25 for each which we knew up front, no surprise. Rooms were nice, not extra. Towel rack over toilet fell off wall during night when husband touched it. Mentioned it to the front desk. Front desk personnel... More

Was this review helpful? Yes
Charlotte, North Carolina
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 18, 2014

Stayed two nights (5/15-16,2014) for a gymnastics meet at the Hickory convention center. Other family member also stayed at this hotel. Upstairs rooms are inside entry, lower floor rooms are outside entry. Both room were large with a sofa-bed, chair, and king bed. Rooms had a refrigerator, microwave, and single cup coffee maker. My TV was old style, families TV... More

Was this review helpful? Yes
Greensboro, North Carolina
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed May 17, 2014

Hotel is older, but has been remodeled. Suites are nice and large and room was clean and quiet. Great value for the money-but still waiting to see how breakfast is. So far, I would plan to stay here again if I need a place in Hickory. I wish the rooms had HD Tvs. That was one bad side of the... More

Was this review helpful? Yes
Laurap536, Manager at Quality Suites, responded to this review

On your nex visit you must try our breakfast. We are pleased to hear that you enjoyed your stay with us. We do apologize about the TV. We have some rooms with the newer TV'S and hope to have all the rooms updated with the flat screens when the renovations are complete. We hope to see you soon. More

Derby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2014

During a recent two week tour, we stayed in many hotels. This had all the facilities that we wanted and was very clean and tidy. It was at least the equal to more expensive hotels. Certainly value for money and I would recommend it.

Was this review helpful? Yes 1
Kissimmee, Florida
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 15, 2014

The hotel was welcoming from the moment we arrived. Laura accommodated our early arrival with grace and professionalism and we were given a lovely room in no time at all. I do caution anyone with medical issues to call the hotel beforehand and request a ground floor room as the hotel does not have elevators. The rooms were clean and... More

Was this review helpful? Yes 1
Tampa, Florida
2 reviews
4 of 5 stars Reviewed May 11, 2014

Clean, recently renovated, extremely pleasant staff, hot breakfast , nice grounds. Pool renovation was being completed with a large pool deck. A very pleasant place to stay. Did I mention how nice and accommodating the staff was?!

Was this review helpful? Yes
Laurap536, Manager at Quality Suites, responded to this review

Thank you for coming to the Hickory area and staying with us. We hope that you will be in our area again and get the opportunity to be our guests again. Thank you for your compliments. They are greatly appreciated by the entire staff. More

Charlotte, North Carolina, United States
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 28, 2014

Spent one night at this hotel in Hickory and I was very pleased with my stay. We arrived early and were able to get into a room before regular check-in. We were also upgraded to a whirlpool room (which we didn't have time to take advantage of.) The lobby was nicely set up and check-in was simple. We were given... More

Was this review helpful? Yes 1
Laurap536, Manager at Quality Suites, responded to this review

Thank you for being our guest and thank you for your thoughtful review. It is very encouraging to hear from our guests that they have enjoyed their stay with us. We look forward to seeing you in the future. More

Raeford, North Carolina
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 9, 2014

I stayed here last weekend and was given a price quote after calling in my reservation. When I got there I signed for the appropriate charge. The room was surprisingly nice and I anticipated having a nice stay. The staff was fairly friendly. After I returned home I noticed there was less money in my bank account than I anticipated.... More

Was this review helpful? Yes 1
Laurap536, AGM at Quality Suites, responded to this review

Dear Fraudulent charges, We have not had anyone contact us concerning unauthorized charges. Please contact the hotel immediately so that we may rectify this situation. We would also like to apologize for any misunderstantings. More

Macon, North Carolina
Top Contributor
224 reviews 224 reviews
109 hotel reviews
124 helpful votes 124 helpful votes
2 of 5 stars Reviewed March 25, 2014

We stayed 1 night while visiting my wife's mother,who recently had surgery,and is in a nearby rehab facility. We asked for and were given a renovated room on the second floor--- with a king bed,sofa,stuffed chair,desk& chair,refrig flat screen TV, and micro-zapper. Room was larger than a normal room,and it was quiet,and the bed was very comfortable. Batroom is a... More

Was this review helpful? Yes 1
Laurap536, Manager at Quality Suites, responded to this review

Dear kingfather Thank you for taking the time to express your concerns about our hotel. We am sorry that we did not fully meet your expectations. Your concerns will be discussed with the appropriate people to see if the door lock situation can be resolved. We do have security and we have had no problems on site concerning any safety... More

Owners: What's your side of the story?
If you own or manage Quality Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quality Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Suites

Address: 1125 13th Ave Dr SE, Exit 125 off Interstate 40, Hickory, NC 28602 (Formerly Comfort Suites)
Location: United States > North Carolina > Hickory
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites 2.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Travelocity, Booking.com, Priceline, Tingo, BookingOdigeoWL, Despegar.com, Venere and Otel so you can book your Quality Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Hotel Hickory
Comfort Suites Hickory
Hickory Comfort Suites

30 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (17)
Pool/beach area (1)
Room/suite (12)
View from room (1)
Hotel & grounds (1)
Bathroom (1)
Other (1)

Management photos: Courtesy of the property manager

All management photos (14)
Room/suite (6)
Pool/beach area (1)
Hotel & grounds (3)
Dining (2)
Other (2)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Quality Suites is under new management as of May 2012. This property has a great location, adjacent to Cracker Barrel. A complimentary full hot breakfast is served daily. Outdoor pool is located in the center of our courtyard. Guest laundry is on site. Pets are allowed with a fee. ... more   less 
Number of rooms

See which rooms travelers prefer