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All 15 Hickory hotels

Quality Suites

2.5 of 5 Hotel   |   1125 13th Ave Dr SE, Exit 125 off Interstate 40, Hickory, NC 28602 (Formerly Comfort Suites)
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Ranked #10 of 15 Hotels in Hickory
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
jprestwood96
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100 reviews from our community

Traveler rating
    34
    32
    13
    11
    10
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25
22
5
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 2 weeks ago

This has to be the cleaniest and nicest hotel in north carolina. Great service, clean rooms.Great location! I could go on and on. Overall I would recommend this hotel to anybody!If you ever come to Hickory you have to give this place a try! Plenty of restaurants to chose from in the area.

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Davidson, North Carolina
Top Contributor
162 reviews 162 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 15, 2015

We are here seeing a play being put on by the Maiden High School. It was banned by the Principal at the high school. It is titled "Almost Maine" and speaks of love through eight scenes. The objection is that it was suggestive. We decided to support the high school actors and the community supporting them by attending the play... More 

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for writing a review about our hotel and the Hickory area. We hope that you will be in our area again and be our guest. More 

Hickory, North Carolina
1 review
4 of 5 stars Reviewed January 4, 2015

The room looked great with plenty of space and pillows. My only complaint would be, when I pulled the covers back before bed...there was a long strand of human hair underneath the blanket. Also, breakfast was good. But when I brought my beakfast back to the room. I noticed two different type of human hair inside my eggs. I think... More 

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Laurap536, AGM at Quality Suites, responded to this review

We appreciate you taking the time to write a review about our hotel. We would like to apologize about the issue with the hair. After sharing your review with the entire staff, we have purchased and are using hair nets to prevent this from happening in the future. We greatly appreciate your comments, compliments and suggestions. Thank you for being... More 

Leicester, North Carolina
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 4, 2014

Very poor Management they put me in the worst room to be in due to a large party that kept me up all night. I was moved the next night for a better nights rest. I received a letter from the Manager telling me I asked for a first floor room because I am handicapped and can not due stairs... More 

Was this review helpful? Yes 2
Laurap536, AGM at Quality Suites, responded to this review

We are sorry to hear that you were not pleased with your stay. We did have the Shriners in the Hickory area during your stay and they do tend to celebrate. Our desk clerk did inform guests as they checked in that there may be some noise. We are sorry that we were not able to make your first night... More 

Bristol, Tennessee
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 13, 2014

The hotel looks great on the outside, nice brick, looks good. They are in the process of remodeling all the common areas as well as rooms. I think i wasn't in a room that had been remodeled yet however my room was just fine, very nice in fact, I'll include a pic. The construction also wasn't a problem, they were... More 

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear that you were pleased with your stay. Thank you also for your wonderful compliments and for sharing your photos. We hope to see you on your next trip to Hickory. More 

Canton, Ohio
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 11, 2014

At check in we asked for a non smoking room, but when we checked we could smell smoke, so we were given a different one. The room was actually a suite. A huge room with a partial low divider to separate the bed from the living area, a sofa, chair, desk, dresser, microwave, fridge, and a powder room area, and... More 

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Laurap536, Manager at Quality Suites, responded to this review

Please accept our apologies for placing you in a smoking room on check in. We are pleased to hear that we were able to take care of the problem. Thank you for your compliments about your breakfast experience. We hope to see you in the future. More 

Goldsboro, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 21, 2014

Ask for one of the renovated rooms when making a reservation or checking in and you will not be disappointed. About 75% of the rooms have been updated in the past 2 years. I have stayed at this hotel probably 60 nights in the past 5 years. It used to be a Comfort Suites but was 'downgraded' to a Quality... More 

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for being a loyag guest and for sharing your experience with us. It always encouraging to hear that you are doing a good job. We look forward to seeing you on your next visit. More 

Trent Woods, North Carolina, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 18, 2014

We had a nice overnight stay at this hotel. The room was clean and spacious. The courtyard area had a very nice pool.The location is good for travelers, being right off I-40. It is located beside a Cracker Barrel so you can eat a good meal without having to drive away . A gas station at the corner had the... More 

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Laurap536, Manager at Quality Suites, responded to this review

Thank you for taking the time to write a review about our hotel. We are pleased to hear that you were satisfied with your accommodations. Since you have written your review we have upgraded the TV's. All our rooms are now furnished with flat screen TV's. We hope to see you in the future. More 

North East
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 11, 2014

I booked 3 rooms and had requested them all as close as possible with 2 adjoining. The staff tryed very hard to accomodate this request. However, 2 of the rooms were very poorly cleaned and had many issues. After the 10 hour drive I was too tired to deal with the issues that evening. I reported our concerns the next... More 

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Aiken, Texas
1 review
1 of 5 stars Reviewed August 11, 2014

Avoid this hotel at all cost! Once I arrived, almost every question I had about my room was dismissed and I was told I would have to wait until the next morning to speak to the Manager. The outlets and phone did not work in my room and no effort was made to move me to a working room or... More 

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Additional Information about Quality Suites

Address: 1125 13th Ave Dr SE, Exit 125 off Interstate 40, Hickory, NC 28602 (Formerly Comfort Suites)
Phone Number:
Location: United States > North Carolina > Hickory
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 111
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Also Known As:
Quality Hotel Hickory
Comfort Suites Hickory
Hickory Comfort Suites

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