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Courtyard by Marriott Hickory

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1946 13th Avenue Drive SE, Hickory, NC 28602
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Courtyard by Marriott Hickory
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Courtyard by Marriott Hickory
Courtyard by Marriott Hickory
Courtyard by Marriott Hickory
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85 reviews from our community

Traveler rating
    33
    31
    13
    4
    4
See reviews for
18
23
6
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 3 days ago NEW

They advertised shuttle service for hickory hops. The shuttle stopped thirty minutes early and left many stranded. Hotel had no solution for helping getting three miles back. Very expensive for the place. Rooms are run don to be a Marriott brand

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Courtyardhky, General Manager at Courtyard by Marriott Hickory, responded to this review

I first want to apologize for the issues you experienced with transportation to Hickory Hops. While we did advertise the schedule for the shuttle, we do not have control of how it runs. That being said, I have contacted the festival coordinators to let them know the issues you experienced. If you would like to further discuss your stay, please... More 

1 review
1 of 5 stars Reviewed 3 days ago NEW

This hotel is a bit outdated. The only nice staff was Penny at the front desk. We went to get coffee at the bistro on a Saturday morning and the ladies were rude and said we are trying to close up, what do you want? There had at least 15 minutes until they were supposed to close. Robert was nice... More 

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Courtyardhky, General Manager at Courtyard by Marriott Hickory, responded to this review

Please accept our apologies for the issues you encountered while staying at the Hickory Courtyard by Marriott. We strive to provide every guest with a positive experience and unfortunately, we failed in doing so for you. I will personally be speaking with the individuals you had contact with in order to ensure problems like these do not happen again. I'm... More 

Mebane, North Carolina
Top Contributor
61 reviews 61 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Had an easy check in with the new Marriott app. I had never used it before, but did the check in (and even had to change my time a little later in the day due to traffic) and it was amazing. Upon arrival, they said, "you used our online check in feature, right?" and brought over my key all ready... More 

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Nashville, Tennessee
Contributor
17 reviews 17 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Really inviting lobby, nice room. You can tell this is a good hotel by the number of cars in the parking lot. Originally booked a room at the La Quinta just down the road in Conover, NC and walked in and turned right around and booked my stay here. Recommended for that location, right next to the convention center with... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

This was my second stay on a business trip. As usual with any Marriott hotel no negative surprises. It is next to The Hickory Convention Center. The hotel is close to numerous restaurants and gas. This hotel is on my preferred stay list for this area

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Raleigh, North Carolina
Top Contributor
164 reviews 164 reviews
39 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed March 16, 2015

Hotel was VERY clean and staff was friendly/efficient. This is an older hotel that has a new "feel". Room was large and comfortable with nice "white" linens and a wonderfully comfortable bed. Room was fitted with plenty of plug ins for our devices and had a nice desk as well a comfortable extra chair. The lobby and courtyard are are... More 

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Sumter, SC
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 2, 2015

Very comfortable, quiet accommodations, with restaurants nearby. Hotel was very clean and staff were very friendly and helpful. The pool/hot tub area was nice but the hot tub was more of a warm tub, which was a bit disappointing. There was no complimentary continental breakfast but the in-house Bistro had Starbuck's and fresh breakfast items, like scones, muffins and parfaits,... More 

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Great Falls, Virginia
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 2, 2015

The title says it all - now the explanation. I have Marriott Rewards Platinium Elite status, so it is obvious I have stayed in more than a few Marriott properties. I keep trying to give the Courtyard brand another chance and this Courtyard was no exception. But again, we left feeling underwhelmed and again disappointed. We arrived on a Friday... More 

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Courtyardhky, Manager at Courtyard by Marriott Hickory, responded to this review

Thank you for taking the time to submit a review of your recent stay. I do apologize for the inconveniences and problems you experienced while staying at our property. We strive to make each guest's stay a positive experience but failed in doing so for you. I have passed along your comments to the entire hotel staff in order to... More 

Charlotte, North Carolina
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 23, 2015

This is an excellent hotel to stay at if you are planning or attending an event at the Hickory Metro Convention Center. Next door to the convention center. Hotel and rooms nice and clean. Nice fresh scent in elevators. Breakfast not included. Close to restaurants, mall, TJMAXX, Kohl's, Food Lion and Target.

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New York City, New York
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 17, 2015

Very nice hotel... excellent staff ....very very comfortable and clean rooms ....would stay here again.. There are lots of restaurants surrounding this hotel so not a problem going out to find a bite to eat nearby

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