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BEST WESTERN Hickory

Certificate of Excellence
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1520 13th Avenue Drive SE, Hickory, NC 28602-5183
Best prices for: 1 room 1 guest
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BEST WESTERN Hickory
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BEST WESTERN Hickory
BEST WESTERN Hickory
BEST WESTERN Hickory
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220 reviews from our community

Traveler rating
    131
    61
    17
    8
    3
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66
46
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60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (220)
  • Mar-May only
    (56)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (38)
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Greer, South Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this last minute and I was pleasantly surprised. Staff was very friendly, room clean, internet good and good breakfast. Staff was extremely accommodating and worked to my request even at the last minute. LK

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 1 week ago NEW

The facility is well kept and maintained. The staff is professional, caring, helpful, pleasant. The breakfast is above average. The lobby and breakfast room is a wonderful place to relax, visit with friends. Everything was exceptional and wonderful

Review collected in partnership with Best Western

Was this review helpful? Yes
Jeffrey W, General Manager at BEST WESTERN Hickory, responded to this review

Thank you for the recent review you provided regarding your stay at the Best Western of Hickory. Your business is very important to us and we value your feedback. By telling us what you enjoyed about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

We stayed in this location because they were pet friendly. Upon checking in, we were given a dog biscuit, which was a nice treat. The remainder of our stay was unpleasant. Upon walking into our room, there was a strong musky/mildew smell. Room was small and outdated, but we thought it was for a night so we could deal with... More 

Was this review helpful? Yes
Jeffrey W, General Manager at BEST WESTERN Hickory, responded to this review

Thank you for your review. While I am disappointed you did not experience the highest level of guest satisfaction, I have discussed your concerns with my Front Desk agents and the Housekeeping staff to insure they learn from this situation. I can assure you the issue was dealt with and the problem was corrected. If I can be of further... More 

Cape Girardeau, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our truck was broke down so we stayed here. Beautiful room with great amenities. The breakfast was very good, staff was very accommodating to our request for a smoking/pet room. They even recommended one of the nearby hotels for us to do much needed laundry. Restaurants nearby and a good variety. Was a wonderful surprise and reasonably priced.

Was this review helpful? Yes
Jeffrey W, General Manager at BEST WESTERN Hickory, responded to this review

Thank you for the recent review you provided regarding your stay at the Best Western of Hickory. Your business is very important to us and we value your feedback. By telling us what you enjoyed about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

Andrews, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

From check-in to check-out everything was very efficiant and staff were extremely nice and helpful. We had a wonderful room, and it was very clean. Would def stay here again if the opportunity arises.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jeffrey W, General Manager at BEST WESTERN Hickory, responded to this review

Thank you for the recent review you provided regarding your stay at the Best Western of Hickory. Your business is very important to us and we value your feedback. By telling us what you enjoyed about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago

The rooms could be updated. The bathrooms were really small and old looking. The toilet was not flushing properly. The room smelled stale. However, the staff was courteous. The breakfast was fairly good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jeffrey W, General Manager at BEST WESTERN Hickory, responded to this review

Thank you for the recent review you provided regarding your stay at the Best Western of Hickory. Your business is very important to us and we value your feedback. By telling us what you enjoyed about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

Richmond, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Room was nice and clean. we spent the night checking in very late. Person at the front desk was very nice and helpful. Nice room for the value spent. Hotel was easy to get to of the highway. Breakfast was okay in the morning not as some others we have had.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jeffrey W, General Manager at BEST WESTERN Hickory, responded to this review

Thank you for the recent review you provided regarding your stay at the Best Western of Hickory. Your business is very important to us and we value your feedback. By telling us what you enjoyed about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

Anchorage, Alaska
1 review
5 of 5 stars Reviewed April 20, 2015

This is an excellent place to stay. Everything about this facility is superb. The staff is extremely helpful and friendly. They go out of their way to make a person's stay pleasant. As a matter of fact, I always look forward to staying there.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jeffrey W, General Manager at BEST WESTERN Hickory, responded to this review

Thank you for the recent review you provided regarding your stay at the Best Western of Hickory. Your business is very important to us and we value your feedback. By telling us what you enjoyed about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015 via mobile

The Rooms Are Very Nice And Very Clean They Make you Feel Comfortable And Right At Home Along with Your dogs They Include Dog Treats And Ensure A Comfortable Place For Your dog To Stay As Well,i Highly Recommend This Hotel

Was this review helpful? Yes 1
Jeffrey W, General Manager at BEST WESTERN Hickory, responded to this review

Thank you for the recent review you provided regarding your stay at the Best Western of Hickory. Your business is very important to us and we value your feedback. By telling us what you enjoyed about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

York, Maine
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 14, 2015

Six of us and a small dog had driven from Maine in two cars to stay for 3 nights to attend a wedding in nearby Hudson. I reserved 3 rooms, one of which would have the dog in the room. The staff somehow managed to keep all of our rooms together. Every morning they had a serve yourself type breakfast... More 

Was this review helpful? Yes 1
Jeffrey W, General Manager at BEST WESTERN Hickory, responded to this review

Thank you for the recent review you provided regarding your stay at the Best Western of Hickory. Your business is very important to us and we value your feedback. By telling us what you enjoyed about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

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