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Crowne Plaza Hickory I-40

3.5 of 5 1385 Lenoir Rhyne Boulevard SE, Hickory, NC 28602 (Formerly Holiday Inn Select)
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Certificate of Excellence 2014
Crowne Plaza Hickory I-40
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Crowne Plaza Hickory I-40
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189 reviews from our community

Traveler rating
    93
    41
    25
    21
    9
See reviews for
35
30
12
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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nc
Contributor
16 reviews 16 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is very nice. From the outside , it looks unimpressive but inside is classy and clean. Every single person there is nice and helpful. The room was quiet enough, I was traveling with my 4 month old grandson too. The bed is so comfortable and the amenities in the bathroom are all spa-like, nice touch. A real makeup... More 

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Greenwood, South Carolina
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location, right off of I40, is great. Only 2 exits from Rock Barn Golf Resort and close to numerous good restaurants. It has an indoor pool if you have children with you they will enjoy it. Nice lobby bar and a wonderful bartender, Judy, that will make you a wonderful cocktail. We have stayed numerous times and always pleased.... More 

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Middletown, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I where traveling to Asheville and stopped here for the night. Our room was very nice, clean, roomy, and quite. Our room was located in the rear of the hotel which was away from the highway. The front desk was very helpful on the phone and when we arrived. Great stay plenty of parking, swimming pool, and... More 

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San Diego, California
Top Contributor
139 reviews 139 reviews
40 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having stayed here several times in the past, I chose to return here for a Thanksgiving visit in the area. Parking is ample for the hotel and near the doors. Front desk staff friendly and the check in highly efficient. The hotel is oddly designed therefore rooms can be a bit difficult to locate. The room was a typical business... More 

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Raleigh, North Carolina
2 reviews
4 of 5 stars Reviewed November 21, 2014

We just spent one night at this hotel for business purposes. First we were checked in by the beautiful Jackie, who was so sweet and helpful. The room was very clean and smelled wonderful when we entered. The bathroom was spacious, even though the toilet is shoved into a nook, and if you are over 6'1" you might feel a... More 

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hickory, nc
Top Contributor
112 reviews 112 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed November 13, 2014

I emailed the hotel reservations clerk and telephoned five times to book a table for the Thanksgiving buffet. I finally got the hotel manager to intercede. I don't know how this hotel survives on such sloppy service.

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you aphrab for taking the time to post your review for our Thanksgiving Day Buffet. I am sorry to hear that we did not meet your expectations while trying to reserve a table for our dinner. I will notify our Food and Beverage Director and make him aware of your review. Thank you. More 

Michigan
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 12, 2014

I stayed at the Hickory Crowne Plaza from Nov. 10 - Nov 12. The staff was very friendly and seemed earnest in their kindness, which is not common today in customer service. The hotel itself, however, has a very odd layout. Some of the rooms have sliding glass doors that are entered from the bar area. Other rooms have to... More 

Was this review helpful? Yes 1
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you for taking the time to post your review guinness40. We apologize for not meeting your expectations in regards to the cleanliness of the hotel. I will share your feedback with our housekeeping staff and be sure we check the areas you mentioned. I am pleased to hear your kind words about our staff and will share that with... More 

Johnson City, Tennessee
Top Contributor
141 reviews 141 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 9, 2014

Inside looks like a nice big city hotel. Outside looks like a motel, with exterior doors. Staff was very nice, accomodating and the rooms were clean. Extremely loud busy intersection. We may have been on the bad side of the hotel. Would go again if the price was right but just an ok hotel.

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you Drslowens for taking the time to post your review from your recent visit to our hotel. We appreciate your feedback and hope to see you again. Thank you. More 

Spruce Pine, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 2, 2014

The employees were excellent, super nice and did anything they could to make our stay more pleasant. However, the quality of the rooms were poor and did not justify the price. We stayed at the Plaza for a convention, but had several members staying at other hotels. For example, Motel 6 was cheaper, even with the "discount," the carpet was... More 

Was this review helpful? Yes 1
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you for taking the time to post your review Mr. Parsley. We apologize for not meeting your expectations during your visit to our hotel and appreciate your feedback. We are pleased to hear that our staff was nice and pleasant, and will be notified of your review. Thank you. More 

Warwick, United Kingdom
Top Contributor
56 reviews 56 reviews
28 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed October 20, 2014

We arrived close to midnight and were greeted with a warm welcome even at that late hour, with the hotel recognising my IHG Platinum status. The rooms were clean, comfortable, although our room on the first floor was a little dark due to the bushes outside. Wi-fi was quick and free. The breakfast - not free - was OK, and... More 

Was this review helpful? Yes 1
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you Parseltongue for choosing to stay at our hotel during your visit to Hickory. We appreciate you taking the time to post your review and providing us with your feedback. Thank you. More 

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Additional Information about Crowne Plaza Hickory I-40

Address: 1385 Lenoir Rhyne Boulevard SE, Hickory, NC 28602 (Formerly Holiday Inn Select)
Phone Number:
Location: United States > North Carolina > Hickory
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hickory I-40 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Crowne Plaza Hickory i-40 Hotel Hickory
Holiday Inn Hickory
Hotel Style:
#3 Business Hotel in Hickory

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