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Crowne Plaza Hickory I-40

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1385 Lenoir Rhyne Boulevard SE, Hickory, NC 28602 (Formerly Holiday Inn Select)
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1 room 1 guest
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Crowne Plaza Hickory I-40
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215 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (46)
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Wilson, North Carolina
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Room was clean and inviting after an over three hour drive. Very conveniently located off I-40. Meals purchased through the workshop and prepared at the hotel were delicious. Very adequate sized meeting rooms. Check in was quick; very courteous staff. Daily cleaning service was done thoroughly. Requested quiet section and was very pleased with low noise level so was about... More 

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San Sebastian - Donostia, Spain
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

had to be in Hickory to watch my sons baseball team. And Hickory is not a town I can say I've heard of. However this hotel ( and the town actually) was a very pleasant place to stay. Hotel is quite large and has excellent facilities. The rooms are spotless and have plenty of room. They have all the outfitting... More 

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Morganton, North Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a surprise to find a great hotel so close to home. We escaped the kids and animals just for one night and stayed at the Crown Plaza. It's nice after so many years to have an overnight date! LOL We stayed here about 20 years ago and it was nice then and it is just as nice now. Excellent... More 

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Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

We are please that you chose our hotel for your getaway. Thank you for taking the time to post your review and experience. We hope to see you again soon. More 

Valdosta, Georgia
Level Contributor
57 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The lobby and public areas look very nice. The hallways leading to the room was not very clean and elevators located in unusual places. The room seemed OK but my wife found a tick in the room. They allow pets so be aware of this.

Was this review helpful? Yes 1
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you rrgeorgia for taking the time to post your review. We appreciate feedback and will share your review with our housekeeping staff. More 

Newington, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 10, 2015

The Crowne Plaza appears in pictures to be very nice. In person there is a difference. The building is old and signs of aging abound. Moldy smells in rooms, as well as blackened air-conditioning vents show a lack of maintaining the air systems. We were four people in three rooms and all had breathing issues, sneezing and coughing whenever the... More 

Was this review helpful? Yes 1
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you John H for taking the time to post your review. We apologize for not meeting your expectations during your stay with us. I have shared your review with our Chief Engineer to make any necessary changes to his preventative maintenance program. Being that our pool has a saltwater filtration system, there should not be a strong chlorine smell.... More 

Burlington, North Carolina
2 reviews
4 of 5 stars Reviewed July 5, 2015

Room is always clean and super comfy. Staff is friendly and very helpful. There are interior or exterior rooms, and they will normally accommodate whichever you need. Pool and sauna are nice and clean. Pricing is a bit much but still fair for the quality. Bar is definitely overpriced.They do give military discounts. Overall great stay!!

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Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you Leanne C for taking the time to post your review. We appreciate your feedback and hope to see you again soon. More 

Level Contributor
5 reviews
5 of 5 stars Reviewed July 1, 2015

Great hotel. Customer service was excellent. Everything was clean and well maintained. Quiet. Indoor pool and sauna. This was the second time we've stayed there because it was close to where our children were performing in dance competitions and will definitely be back. Close to several great restaurants.

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Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you Lora H for choosing to stay with us during your visits to Hickory. We are pleased to hear that you enjoyed your stay with us. We appreciate you taking the time to post your review and look forward to your next visit. Thank you. More 

Charlotte, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 30, 2015

We stayed for two nights and the room and bathroom were clean. Beds were comfortable, ample pillows, working TV, small fridge (no freezer). Cleanliness is always at the top of my list when traveling. Carpet, floors, shower, sink were all clean. Only downside was the hotel is located close to a main road so you can hear the traffic until... More 

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

We appreciate you taking the time to post your review 1KimO. We are sorry to hear that you were disturbed by road noise during your stay. We are pleased that the cleanliness of your room was satisfactory and we look forward to your next visit. Thank you More 

Raleigh, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 24, 2015

Yuck... Not clean. Found hair in both beds... Shaved hair on top of coffee cups in bathroom... And toilet wasnt clean.. Hair in there too.... Id leave if everything else weren't booked... Never again... I will always have a reservation at hilton garden inn :(

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you for taking the time to post your review of your recent visit to our hotel. I am sorry to hear that your guest room was not cleaned to our standards. I will share your review with our Executive Housekeeper, along with our cleaning staff to resolve any discrepancies. We appreciate your feedback. More 

Simpsonville, South Carolina
Level Contributor
261 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed June 10, 2015

Very clean and close enough to Valdese, NC we could drive in. We love the Crown Plaza in Oregon and California so were happy to find one here. We were lucky enough to have a quiet room in the back of the hotel, no noise, very comfortable beds, great staff.

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you CherylandBrett for posting your review. We appreciate your feedback. More 

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