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Crowne Plaza Hickory I-40

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1385 Lenoir Rhyne Boulevard SE, Hickory, NC 28602 (Formerly Holiday Inn Select)
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1 room 1 adult
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Crowne Plaza Hickory I-40
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235 Reviews from our TripAdvisor Community

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Columbus, Ohio
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

It wasn't awful....but certainly not the most comfortable stay. The hotel is very, very out dated. The rooms appear clean and I loved the soaps and shampoos offered by the hotel (a big plus!). There was however a mildew like smell in the hallway. The service was average.

Helpful?
Thank nmerci
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you for taking the time to post your review nmerci. We appreciate your feedback. Thank you. More 

Level Contributor
7 reviews
6 hotel reviews
3 of 5 stars Reviewed 5 weeks ago via mobile

Overall the hotel was average. You will not be happy here if you expect to find the type of accommodations Crown is known for. The lobby was beautifully decorated for Christmas, but overall very dated. To get to my room I had to drive around the building and use an exterior exit to access my room overlooking the main lobby?... More 

Helpful?
Thank jen80rn
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

We apologize for not meeting your expectations during your stay with us jen80rn. Thank you for taking the time to post your review and providing us with your feedback. More 

Atlanta, Georgia
1 review
1 of 5 stars Reviewed December 15, 2015

This place is disgusting and is not worthy of the "Crowne Plaza" name! The lobby is nice, but this is where "nice" ends. Our "Crawdad Suite" was so outdated! The room looked like it hadn't see a renovation in 20 years! The ceilings were so low, décor was awful, & bathrooms had no fan or venting. The entire hotel (motel)... More 

Helpful?
Thank AMH123456
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

We appreciate you taking the time to post your review AMH123456 and value your opinion. We apologize for not meeting your expectations during your stay with us. Thank you for your feedback. More 

Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 5, 2015 via mobile

This hotel was nice but not as nice as I was expecting. I'm an ihg member and had quite a few points so decided to use them for a free night at this hotel. The hotel wasn't packed yet it cost 20,000 for a Friday night here. I stayed at Holiday Inn's that where nicer and had bigger rooms on... More 

Helpful?
Thank brooklyn n
Woolwine, Virginia
Level Contributor
61 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 27, 2015 via mobile

I have stayed here often over the years mainly for business. The staff has always been professional. However the hotel was more suited for the Holiday Inn brand it was in the old days than a Crown Plaza. Efforts have been made to modernize but its dated. Beds, linens, etc. very comfortable. A/C seemed to work hard and a little... More 

Helpful?
Thank Bud G
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

We appreciate you taking the time to post your review Bud G. We apologize for not meeting your expectations during your stay, thank you for your feedback. More 

Daegu, South Korea
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 22, 2015

The hotel is nicely located in the middle of everything, the town not so big. It was pet friendly which was great for us. I tried to upgrade online to add breakfast to my rate at a discount but was told upon arrival that because I used a discounted rate offered by the hotel I could not do an upgrade... More 

Helpful?
Thank Roller74
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you for taking the time to post your review Roller74. We appreciate your feedback and will share your review with our Executive Housekeeper. More 

Gainesville, FL, USA
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed November 11, 2015

A "luck of the draw" pick just off I-40 that wasn't quite so lucky. The exterior of the property and the lobby, in addition to the CP branding, would lead one to think this is a nice hotel. Well... The trouble started when we couldn't find the building our room is in, owing to a misbegotten map indicating a building... More 

Helpful?
Thank radishmom
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you radishmom for taking the time post your review. We appreciate both positive and negative feedback, and will address them with our Management Team to improve were necessary. Thank you for recognizing our staff, I will show them the review as well. Thank you. More 

Chesapeake, Virginia
Level Contributor
252 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 313 helpful votes
5 of 5 stars Reviewed November 3, 2015

We ( 2 couples ) stayed here during a visit to the Biltmore Estate, because the hotels in Asheville are too expensive! It is in a great location, with many restaurants and shops. We had king rooms on the second floor, over the lobby area. The staff was friendly and helpful. The rooms were very quiet and nicely furnished. The... More 

Helpful?
1 Thank mikeyt62
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

We appreciate you taking the time to post your review mikeyt62. Thank you for your feedback. More 

Zionville, North Carolina
Level Contributor
77 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed October 23, 2015

Stayed at this location for a work function. Was VERY PLEASED with all accommodations. The room was A+, the freebees that are afforded to you in the room (Starbucks coffee, high end lotions and shampoos and relaxation items on the bed) are a very nice touch.

Helpful?
1 Thank Jennifer K
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you for taking the time to post your review Jennifer K. We appreciate your feedback. More 

Clemmons, North Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 18, 2015

The location of this hotel is perfect- right off the interstate and close to many restaurants and shopping. The hotel was very clean and the employees were friendly. The room was clean and comfortable. However, this is not a luxury hotel. The rooms are in need of a major update. My room had a sleep sofa that could have come... More 

Helpful?
Thank Terri503
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you Terri503 for taking the time to post your review. We appreciate your feedback. More 

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