We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hickory I-40

Hotel website
Hotel deals
1385 Lenoir Rhyne Boulevard SE, Hickory, NC 28602 (Formerly Holiday Inn Select)
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Crowne Plaza Hickory I-40
Professional photos View all
Browse nearby
Crowne Plaza Hickory I-40
Add Photo

207 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    101
    47
    27
    22
    10
See reviews for
42
31
13
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (207)
  • Mar-May only
    (46)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (30)
All months
Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 6 days ago NEW

Yuck... Not clean. Found hair in both beds... Shaved hair on top of coffee cups in bathroom... And toilet wasnt clean.. Hair in there too.... Id leave if everything else weren't booked... Never again... I will always have a reservation at hilton garden inn :(

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you for taking the time to post your review of your recent visit to our hotel. I am sorry to hear that your guest room was not cleaned to our standards. I will share your review with our Executive Housekeeper, along with our cleaning staff to resolve any discrepancies. We appreciate your feedback. More 

Simpsonville, South Carolina
Top Contributor
261 reviews 261 reviews
25 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean and close enough to Valdese, NC we could drive in. We love the Crown Plaza in Oregon and California so were happy to find one here. We were lucky enough to have a quiet room in the back of the hotel, no noise, very comfortable beds, great staff.

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you CherylandBrett for posting your review. We appreciate your feedback. More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Very clean, fast wifi, loved the complimentary calming/rest/relaxing spray and lotions and teas in the room,nice workout/pool area. The staff was very friendly and helpful. Room smelled nice, beds were comfy. The rate was perfect. Did not use their restaurant, so i cant rate that part. Only drawback was the noisey street, but thats not their fault! ;)

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you audiowookie80 for taking the time to post your review. We are pleased to hear that you enjoyed your stay with us. We appreciate your feedback. More 

Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Let's preface this review with the fact that there was a large class reunion the first night of our stay. This hotel has rooms down individual hallways. I was in room 1006. I had family was in room 1027. Instead of booking all of the reunion attendees together, they seem to spread out all over the hotel. These guest also... More 

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you danuslight for taking the time to post your review from your stay with us. I apologize that your first night was disruptive by other parties staying in our hotel. We do our best to assign groups as close together as possible, but there are many factors that can prevent us from doing so. However, we can control the... More 

Candler, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 24, 2015

Great hotel, affordable pricing and great location right off interstate. Friendly staff I checked in early and was able to go right to my room. The room was a king efficiency very up to date, clean and quiet. If your just passing through or just spending a few days in hickory this hotel is by far the best choice.

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you James W for taking the time to post your review. We appreciate your feedback. More 

Waynesville, North Carolina
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 19, 2015

I arrived in April for a convention in town and took advantage of a deal for 92$ per night. I was greeted at the main entrance by friendly and helpful staff. They quickly sorted out the room and gave us our keys and we went up to our room. My first impression of the overall lobby was that is was... More 

Was this review helpful? Yes 1
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you Lamentdec for taking the time to provide us your feedback from your recent stay with us. I have shared your review with both our maintenance staff and housekeeping staff. Thank you for posting your review. More 

Greenville, North Carolina
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 10, 2015

Unique floor plan, Good service, really good value. Could use some updating, but overall great stay and relaxing property. I wish the bar was open before 5 on a Saturday. They also have a decent restaurant

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you cardboardcena for taking the time to post your review. We are pleased to hear you enjoyed your stay with us, and hope to see you again soon, More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2015

My husband and I arrived hours before our check-in and our room was ready! The room was nice. It is an older hotel but was nicely kept. Hotel staff was very accommodating. We had a bit of confusion upon check-in with directions to our room but a kind employee escorted us to the room. We had a little glitch will... More 

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you Bonnie H for taking the time to post your review. We are pleased to hear you enjoyed your stay with us, and look forward to your next visit. More 

Madison, Wisconsin
1 review
3 of 5 stars Reviewed May 6, 2015

The hotel met expectations, but I wasn't impressed. The lobby area was clean and nicely furnished-- I liked the unusual layout. However, the rooms were underwhelming. I felt like my room was sufficiently clean, but the furnishings were outdated, the lamps were old (plastic on the switches was crumbling), and the bulbs were very harsh. However, my biggest complaint was... More 

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you Allie A for taking the time to post your review of your recent visit to our hotel. We are sorry to hear we did not meet your expectations with our fitness center. We appreciate your feedback. We are partnered with the local YMCA if you reconsider staying with us. Just mention to the front desk and they will... More 

Apex, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 4, 2015

Reservation made over the phone was wrong. Didn't want to give us the same rate for a second night. Not kid friendly - no sofa bed or accommocations that fit 2 adults and 2 kids. Food wasn't very good. Pool was nice. Location was good.

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

We are sorry we did not meet your expectations while staying at our hotel. We appreciate you taking the time to post your review. Thank you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

91 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Bathroom (4)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (4)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (76)
Viewed
Room/suite (26)
Viewed
Dining (8)
Viewed
Business center/function rooms (4)
Viewed
Hotel & grounds (14)
Viewed
Pool/beach area (4)
Viewed
Other (20)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay