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Crowne Plaza Hickory I-40

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1385 Lenoir Rhyne Boulevard SE, Hickory, NC 28602 (Formerly Holiday Inn Select)
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Crowne Plaza Hickory I-40
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Crowne Plaza Hickory I-40
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211 Reviews from our TripAdvisor Community

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Traveler rating
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    48
    28
    23
    10
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31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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    (211)
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    (46)
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Newington, Connecticut
1 review
2 of 5 stars Reviewed 2 weeks ago

The Crowne Plaza appears in pictures to be very nice. In person there is a difference. The building is old and signs of aging abound. Moldy smells in rooms, as well as blackened air-conditioning vents show a lack of maintaining the air systems. We were four people in three rooms and all had breathing issues, sneezing and coughing whenever the... More 

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you John H for taking the time to post your review. We apologize for not meeting your expectations during your stay with us. I have shared your review with our Chief Engineer to make any necessary changes to his preventative maintenance program. Being that our pool has a saltwater filtration system, there should not be a strong chlorine smell.... More 

Burlington, North Carolina
4 of 5 stars Reviewed 3 weeks ago

Room is always clean and super comfy. Staff is friendly and very helpful. There are interior or exterior rooms, and they will normally accommodate whichever you need. Pool and sauna are nice and clean. Pricing is a bit much but still fair for the quality. Bar is definitely overpriced.They do give military discounts. Overall great stay!!

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you Leanne C for taking the time to post your review. We appreciate your feedback and hope to see you again soon. More 

Level Contributor
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel. Customer service was excellent. Everything was clean and well maintained. Quiet. Indoor pool and sauna. This was the second time we've stayed there because it was close to where our children were performing in dance competitions and will definitely be back. Close to several great restaurants.

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you Lora H for choosing to stay with us during your visits to Hickory. We are pleased to hear that you enjoyed your stay with us. We appreciate you taking the time to post your review and look forward to your next visit. Thank you. More 

Charlotte, North Carolina
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for two nights and the room and bathroom were clean. Beds were comfortable, ample pillows, working TV, small fridge (no freezer). Cleanliness is always at the top of my list when traveling. Carpet, floors, shower, sink were all clean. Only downside was the hotel is located close to a main road so you can hear the traffic until... More 

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Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

We appreciate you taking the time to post your review 1KimO. We are sorry to hear that you were disturbed by road noise during your stay. We are pleased that the cleanliness of your room was satisfactory and we look forward to your next visit. Thank you More 

Raleigh, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Yuck... Not clean. Found hair in both beds... Shaved hair on top of coffee cups in bathroom... And toilet wasnt clean.. Hair in there too.... Id leave if everything else weren't booked... Never again... I will always have a reservation at hilton garden inn :(

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you for taking the time to post your review of your recent visit to our hotel. I am sorry to hear that your guest room was not cleaned to our standards. I will share your review with our Executive Housekeeper, along with our cleaning staff to resolve any discrepancies. We appreciate your feedback. More 

Simpsonville, South Carolina
Level Contributor
261 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed June 10, 2015

Very clean and close enough to Valdese, NC we could drive in. We love the Crown Plaza in Oregon and California so were happy to find one here. We were lucky enough to have a quiet room in the back of the hotel, no noise, very comfortable beds, great staff.

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you CherylandBrett for posting your review. We appreciate your feedback. More 

Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed June 6, 2015 via mobile

Very clean, fast wifi, loved the complimentary calming/rest/relaxing spray and lotions and teas in the room,nice workout/pool area. The staff was very friendly and helpful. Room smelled nice, beds were comfy. The rate was perfect. Did not use their restaurant, so i cant rate that part. Only drawback was the noisey street, but thats not their fault! ;)

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you audiowookie80 for taking the time to post your review. We are pleased to hear that you enjoyed your stay with us. We appreciate your feedback. More 

Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 26, 2015

Let's preface this review with the fact that there was a large class reunion the first night of our stay. This hotel has rooms down individual hallways. I was in room 1006. I had family was in room 1027. Instead of booking all of the reunion attendees together, they seem to spread out all over the hotel. These guest also... More 

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you danuslight for taking the time to post your review from your stay with us. I apologize that your first night was disruptive by other parties staying in our hotel. We do our best to assign groups as close together as possible, but there are many factors that can prevent us from doing so. However, we can control the... More 

Candler, North Carolina
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 24, 2015

Great hotel, affordable pricing and great location right off interstate. Friendly staff I checked in early and was able to go right to my room. The room was a king efficiency very up to date, clean and quiet. If your just passing through or just spending a few days in hickory this hotel is by far the best choice.

Was this review helpful? Yes
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you James W for taking the time to post your review. We appreciate your feedback. More 

Waynesville, North Carolina
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 19, 2015

I arrived in April for a convention in town and took advantage of a deal for 92$ per night. I was greeted at the main entrance by friendly and helpful staff. They quickly sorted out the room and gave us our keys and we went up to our room. My first impression of the overall lobby was that is was... More 

Was this review helpful? Yes 1
Benjamin H, Front Office Manager at Crowne Plaza Hickory I-40, responded to this review

Thank you Lamentdec for taking the time to provide us your feedback from your recent stay with us. I have shared your review with both our maintenance staff and housekeeping staff. Thank you for posting your review. More 

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