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201 Sugarloaf Road, Hendersonville, NC 28739
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Reviews you can trust

79% Do not recommend
2.0 of 5 stars 33 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
rednecklady420   2 contributions
travelers rest
Nov 19, 2009 | Trip type: Couples

i called the 1-800 # and made reservations when we got there the they charged us a 50 deposit which i was not told till we checked in. i mentioned this to the person at the desk and she told me i had reseved online and it does not state that fact when i told her i called ane reservered... more

FILTHY
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1 of 5 stars
My4sons65   4 contributions
NY
Sep 12, 2009 | Trip type: Family

This is the worst place we have stayed in since I can't remember when. It was filthy! The pool area and gym were ok. Staff was friendly enough, but nothing make up for the antiquated disgusting room. more

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1 of 5 stars
alquart   1 contribution
nY
Jul 26, 2009 | Trip type: Family

quoted one rate over the phone, front desk would not take my credit card to secure, they changed the rate the day of check in, front desk personnel is run by ignorant, rude coupled with low intelligence. They argue with customers, and don't seem to care about bad reviews, as you can see here its 76% bad. Price is sometimes... more

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2 of 5 stars
skibeech   4 contributions
Punta Gorda, Florida
Jun 20, 2009 | Trip type: Couples

NO QUALITY IN THIS INN! First, get ready for the security deposit (which they don't tell you about in advance). Second, NO ELEVATORS. Fine if you are on the first floor but we were on the second and had to haul everything up. Third, rooms very dated (renovations must have ben to the common area). Desk area had no outlets... more

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1 of 5 stars
Axiom_z84   2 contributions
Kansas
Apr 26, 2009

I checked into this place with my sister, brother-in-law and their two young children. We got joining rooms so we could hang out in one room after my niece and nephew went to bed. After we checked in and brought our luggage to the room we all immediately noticed that both rooms had a musty smell to them. Like the... more

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1 of 5 stars
carolinatravlr   7 contributions
Anderson, SC
Jan 21, 2009 | Trip type: Solo travel

I wanted to go on a mental health getaway and decided on Hendersonville, NC as it is fairly close to home and is great for shopping. I read some of the reviews that had been left about the Quality Inn and was impressed with the last one. Decided on staying there. I'm in the room now and will be checking... more

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4 of 5 stars
Sugarcane01   1 contribution
Murphy
Dec 19, 2008 | Trip type: Family

Hotel is great with lot of amenities in public area, nice beautifull pool, newly renovated, unfortunately we couldn' use it as renovation was just completed and they were filling up the pool again to reopen. Nice little put-put and game area is good add. Rooms were cleaned and breakfast was good too. more

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2 of 5 stars
Sailawaywithme   4 contributions
Greensboro, NC
Jul 22, 2008 | Trip type: Couples

The location of the hotel was good and the indoor heated pool was huge. The recent renovation to the pool and lobby area are very unique in that you really feel like you are outside even though it is totally enclosed. The check-in and check-out staff were great. Our greatest complaint was that the bathroom had a dirty washcloth still... more

Nasty!!!!!!
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1 of 5 stars
Andrea2008Grovetown   1 contribution
Grovetown
Jul 21, 2008 | Trip type: Family

A nightmare! The girl that checked us in was RUDE! We were staying at this location with family. A total of four rooms were rented that day. All of the rooms were NASTY! We passed up the free breakfast ...if the rooms were that bad I could only imagine what the kitchen looked like. My room had toe nail clippings... more

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2 of 5 stars
momfamilyof4   1 contribution
Charlotte, North Carolina
Jul 16, 2008 | Trip type: Family

We were dropping our daughter off at Camp Occoneechee Girl Scout Camp. The location was convienent & we wanted something with an indoor pool. However, 1st room they showed us did not contain refrigerator, which was a must due to insulin storage. The 2nd room contained refrig & microwave but the room was not cleaned up from previous occupants. Finally... more

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Quality Inn & Suites Also Known As

  • Quality Inn Hotel
Address: 201 Sugarloaf Road, Hendersonville, NC 28739
Hendersonville Hotels Quality Inn & Suites
2.0/5.0
33