Check in was quick and friendly; they give Choice Privileges Elite level members a bottle of water and some snacks which I appreciated. 2 story property with exterior rooms. Room was clean and comfortable; I didn't have any of the housekeeping issues that are mentioned in other reviews. Good TV, desk with rolling chair, king bed which was comfortable. WiFi... More

Staff was ok - could have been more professional - smokers - and was obvious when you walk into the lobby - something to be said for 100% Smoke free hotels, this was not one. Room was clean and recently updated - very small for a king size bed - also black mold behind the shower knob did not make... More

This hotel at first was small, but ok. Nothing fancy, which I expected. However, there were several problems. Bugs. Spider webs, broken drapes and carpet that's pulled up in corners. But I could deal with that better than the lack of customer service that was received. The woman at the front desk was very unprofessional, hung up rudely and when... More

The rooms are decent, the breakfast is fine, the price is pretty good. Overall our experience was average. Nothing bad, nothing outstanding. I'm ok with that. It is close to downtown Hendersonville which was our reason for staying there. And the points we earn with the Comfort Inn family of hotels.

I walked into the room and it smelled horrible i wasn't' even done unpacking when i saw a bug in my sink then i went 2 shower & a dead bug was in the shower i looked down at the mat it had grass and mold under it i had 2 go 2 the store 2 get Lysol i came... More

first the hotel is hidden off the road. checking in was easy, but then the nightmare begins. We opened the door and the smell was so bad. The duvet had cigarette burns, the bed skirt had white stains.... We all know what they were... The roach in the sink. The bug on the wall, and the spider in the shower... More

I am stunned and speechless and in such disgust and feel creeped out there we roaches in the sink showered and there was a roach in there and my sister jumped out and the mat was glued down and mold black with grass and bugs when we walked in it smelled so bad and we went to a local store... More

after reading other reviews i was hesitant to stay . the room was clean. breakfast was ok with standard fruit,eggs,sausage,cereal, pastry,and waffels. enough room to eat . great location by i 26 and lots of restaurants. had fridge and microwave in room with 1 king bed. pool looked clean. would stay here again

When we checked into this property, we were given a room at the far end of the property. We should have known it would be a bad experience. Climbing the stairs, we could see a broken ice maker, some furniture and mirrors stacked against the fence. The paint in the stairwell was chipped and peeling in spots. When we entered... More