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Hampton Inn Henderson

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385 Ruin Creek Road, Henderson, NC 27536
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Hampton Inn Henderson
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Hampton Inn Henderson
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173 reviews from our community

Traveler rating
    76
    66
    24
    4
    3
See reviews for
61
37
14
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Troutman, United States
1 review
3 of 5 stars Reviewed 1 week ago

This hotel definitely didn't exceed our expectations. After we checked in we went to the side door to enter which wasn't working. The bench that was beside the side entry door have 3 or 4 beer cans sitting on it and 5 or 6 beer cans sitting on the ground beside it. Our room was clean for the most part... More 

Review collected in partnership with Hampton

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Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for your review and for your feedback. Hearing directly from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most humble apology for the issues and frustrations you experienced. I will promptly take the steps necessary to correct the problems you... More 

Hot Springs, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Hotel was very clean and located near restaurants and shopping areas. Hotel staff were very friendly and accommodating during my stay. Would highly recommend this hotel to all who may be visiting the Henderson area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback. I am so glad you enjoyed your visit to us and we look forward to seeing you again. It means alot to the staff to know that you were able to experience our warm Hamptonality! It's guests' like you that make... More 

Alexandria, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We checked in a little late, around 9pm. Tommy at the front desk had us checked in within a matter of seconds. Without a doubt one of the nicest front desk agents I've dealt with. He went out of his way to make sure we had bedding for the pull out sofa in our room before we went upstairs. When... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback! I am so glad you enjoyed your return visit to us! I am very pleased that our renovations didn't bother you. I just wanted to say thanks for your recent stay here at our hotel! I’m so glad you were able... More 

McDonough, Georgia
Top Contributor
84 reviews 84 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Hampton Inn in Henderson, NC on business. It was a pleasant experience. The room was clean and well prepared, and the location right on the money. I would highly recommend for a return visit.

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback. I am so glad you enjoyed your visit to us and we look forward to seeing you again. It means alot to the staff to know that you were able to experience our warm Hamptonality! It's guests' like you that make... More 

chattanooga TN
1 review
5 of 5 stars Reviewed March 9, 2015

Very pleasant experience. Just an overnight stay but staff very friendly and helpful. Very nice place. Beds too soft for our comfort but everything was very clean and upkept very well. I would highly recommend.

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback! I am so glad you enjoyed your return visit to us! I am very pleased that our renovations didn't bother you. I just wanted to say thanks for your recent stay here at our hotel! I’m so glad you were able... More 

Sandown, New Hampshire
1 review
5 of 5 stars Reviewed March 5, 2015

The Hampton Inn in Henderson, NC gave us the same great quality and service that we have come to expect at any Hampton Inn during our travels. Clean, comfortable room at a reasonable price. Friendly, pleasant service from staff. Highly recommend this hotel.

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback. I am so glad you enjoyed your visit to us and we look forward to seeing you again. It means alot to the staff to know that you were able to experience our warm Hamptonality! It's guests' like you that make... More 

Niantic, Connecticut
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 1, 2015

There are people who believe that dwelling can speak to them. Room 502 at the Hampton Inn in Henderson, NC is one such room. As I opened the door it shouted at me. It said " I'm out dated and dingy!" It wasn't dirty. It was just tired, dingy and clearly from another decade. The carpet was torn, the textured... More 

Was this review helpful? Yes 1
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hi, Shirley Julian here, General Manager at the Hampton Inn. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided... More 

Greensboro, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 28, 2015

Very clean, nice staff. By far nicest accommodations in Henderson area. Breakfast bar was good and fresh. Managers reception was nice and relaxing. ............................................................................highly recommend.

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hi it's Shirley , General Manager. Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind scoring. We take pride in our hotel and the services we provide and we are so glad you enjoyed your... More 

Charlotte, United States
1 review
4 of 5 stars Reviewed January 28, 2015

I was almost completely happy with this hotel. I only complain is that there need to be more than 2-towels in the room. When 1 is dropped in toilet, and 2 people taking a shower together, it becomes a problem.

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your feedback! I do appreciate you letting me know of your night's stay , don't hesitate to contact me for any issues. I just wanted to say thank you for your recent stay here at our hotel! I’m so glad you were able to... More 

Henderson, NC, United States
1 review
4 of 5 stars Reviewed January 23, 2015

Great location for business purposes. Easy check in/out. Very nice and accommodating staff. Breakfast was stellar. Room was clean, comfortable and well equipped with internet access. Hotel had fitness room and business center.

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback I am so glad you enjoyed your visit to us ! Thank you for allowing us to show you our warm Hamptonality. We can’t wait to see you again! More 

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