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Hampton Inn Henderson

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385 Ruin Creek Road, Henderson, NC 27536
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HHonors 2X Points
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Hampton Inn Henderson
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184 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • All months
    (184)
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    (49)
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    (47)
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    (30)
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Wilmington, United States
1 review
2 of 5 stars Reviewed 1 week ago

This hotel needs updating badly. Carpet is dirty and furniture is worn. The rooms are a bit stale. Staff is pleasant and helpful. This was the only Hilton property in the area so I had no choice but to stay here. It was probably better than other hotels in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hi, I am Shirley Julian, General Manager at the Hampton. Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided... More 

O'Fallon, Illinois
Level Contributor
176 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the first time my wife and I stayed at this Hampton, but it won't be the last. As noted by some of the reviews, it is an older Hampton, but from the moment we entered the lobby, we were impressed by the staff and the obvious efforts to keep this Hampton sparkling. Deloris and Pantheriana were the models... More 

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hi, I am Shirley Julian, General Manager at the Hampton. Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind scoring. We take pride in our hotel and the services we provide and we are so... More 

Maine, United States
1 review
3 of 5 stars Reviewed 1 week ago

The Hotel is starting to show its age, and could use a bit of touch up. The carpet in the room was looking a bit worn and had a bit of a musty smell. The staff was courteous and friendly, and the breakfast was prepared on time.

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hi, I am Shirley Julian, General Manager at the Hampton. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.... More 

Virginia
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable bed. Good breakfast. Courteous staff. Easy to find. Bath tub/shower a bit narrow.. Shower curtain would not stay fully close on either end. Might've been due to the curved shower rod or it's too short. TV intermittently shut off when channel was changed.

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hi, I am Shirley Julian, General Manager at the Hampton. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.... More 

NEW YORK , NY, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The place is always clean,and the staff is always helpful. The breakfast was great and we also were given a snack bag to take with us .When ever we travel , I know this will be the place that we go to ;because they never disappoint me .

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback. I am so glad you enjoyed your visit to us and we look forward to seeing you again. I’m so glad you were able to experience our warm Hamptonality! It's guests' like you that make our jobs worthwhile! More 

1 review
4 of 5 stars Reviewed May 27, 2015

The hotel manager staff was very respectable. We stayed 2 night, the 1st night was good, our room was clean. The 2nd night the maid forgot to clean our room, after talking to the manager she stated they would take care of it. They made sure we was accommodated for their mistake. This hotel is the best place for lodging... More 

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hi it's Shirley , General Manager. Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind scoring. We take pride in our hotel and the services we provide and we are so glad you enjoyed your... More 

Waldorf, United States
1 review
3 of 5 stars Reviewed May 24, 2015

I stayed here for business travel. For the most part, I was pleased with my stay, the complimentary breakfast and internet were an added bonus. The room furnishing need to be replaces, as does the carpet in the elevators. I also recommend that management consider vacuuming the floors (in room) when guest stay more than one night.

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Wilmington, DE
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed May 19, 2015 via mobile

We've been to many Hampton Inns and find them to be generally pretty good. The one in Henderson was...merely OK. The bath in our room was not in the best condition - poor tile repair, loose pipes, probable patches with wall paper. The ceiling on the dining area was on poor repair. The hotel is clean, it's OK, but it's... More 

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Crisfield, Maryland
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 18, 2015

I usually stay at a Hilton property when I travel and i like Hampton Inn. In the past 6 months I have stayed at 5 different Hampton Inns including this one. The Henderson Hampton Inn was the most expensive of them all by $30 and I did not think it was worth the extra money. On the positive side, the... More 

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

New York City, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed May 12, 2015

Most Hampton Inn Hotels, in my experience, are quite comfortable and inviting. This one was not. My room (on the 5th floor) was gloomy —— the dark carpet looked “tired” and old. The furniture looked like a garage-sale bargain. I did not feel like sitting in either of the two chairs ——- especially the desk chair, which was fabric rather... More 

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hi, Shirley Julian here, General Manager at the Hampton Inn. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided... More 

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