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Hampton Inn Henderson

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385 Ruin Creek Road, Henderson, NC 27536
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Hampton Inn Henderson
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Hampton Inn Henderson
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194 Reviews from our TripAdvisor Community

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Traveler rating
    83
    73
    28
    7
    3
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73
39
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (49)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (30)
All months
3 of 5 stars Reviewed 3 days ago NEW

Shower rod was too not properly secured, causing water spray on floor of bathroom each time I showered. Should have been noted by cleaning staff and fixed by maintenance crew before room was rented. Problem appeared to be an old problem.

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Richmond, Virginia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here this weekend for our first trip to Kerr Lake. Took us just about 15 minutes to arrive at the lake and put in our kayaks. When we got back, we enjoyed the outdoor pool- very quiet, clean, and relaxing. We'd definitely stay here again.

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind scoring. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. It is guests' like you... More 

henderson,nc
1 review
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay at this Hampton inn. Breakfast was very good. The staff was friendly and available. The beds were comfortable. I was a little surprised at the room rates. You may want to check other hotels in the area if value and comfort is what you are looking for.

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Freeport, New York
Level Contributor
1 review
4 of 5 stars Reviewed 2 weeks ago

I came to NC for a family reunion on the 4th of July with my husband and 4 children and we had a nice stay. The room was clean, the ac kept to room very chilled. Every morning we had free continental breakfast which was nice to have sausage, eggs fruit, yougurt and make a fresh waffle with whipped cream... More 

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind scoring. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. It is guests' like you... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

It is very close to the hospital and they Hotel staff was very accommodating and friendly. At breakfast, every morning it was very clean and the breakfast actually didn't taste bad. The hotel is also very close to local highways.

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind scoring. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. It is guests' like you... More 

Sautee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I highly recommend the Hampton Inn in Henderson, The friendly staff made us feel welcome from the minute we arrived until our departure. Front Office manager Glenda went out of her way to make sure we had everything we needed and helped us extend our stay. At breakfast, Erika was very kind and welcoming and greeted us in the early... More 

Was this review helpful? Yes 1
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to fill out the online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind scoring. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. It is guests' like you... More 

Cumming, Georgia, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beware of the new charge for using the premium internet. I didn't even know there was more than one choice of speeds. The beds are good. Room is clean. Pool NOT clean. Breakfast ok. Front desk staff a little sensitive and defensive. Mentioned showing me thee new policy on the internet because she was afraid I wouldn't believe her due... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Greenbelt, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My niece and I were driving home from N.C. to M.D. and it was getting late and dark so we decided to stay overnight at a hotel. The first place we stopped was full but suggested their sister hotel, Hampton Inn. The desk clerk, Pantheria, was so helpful. She went out of her way to find a power cord for... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello, Shirley Julian here, General Manager of the Hampton Henderson, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind scoring. We take pride in our hotel and the services we provide and we are so... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After staying in many hotels between travel ball and work, this is the absolute worst experience. Front desk employee had an attitude, wouldn't let us use our points, room was dingy and the pool was so bad my sons eyes burned!!! Never again. I love Hilton hotels. But this one needs some revamping.

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Friendly staff. Good breakfast. Nice rooms. Enjoyed the stay. Would stay again on my way back from Florida. Will most likely recommend for others in the area. Better than others surrounding; Hilton doesn't disappoint.

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hi, Shirley Julian here, General Manager of the Hampton Henderson. Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind scoring. We take pride in our hotel and the services we provide and we are so... More 

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