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All 10 Henderson hotels

Hampton Inn Henderson

2.5 of 5 Hotel   |   385 Ruin Creek Road, Henderson, NC 27536
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Ranked #2 of 10 Hotels in Henderson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Ida T Henderson, United States
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139 reviews from our community

Traveler rating
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    21
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    2
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50
31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Henderson, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great hotel, great place to stay if you are stopping in Henderson, North Carolina. The Service is great and everyone is so friendly. The rooms are clean and fresh and so quiet. I would recommend this hotel to everyone.

Review collected in partnership with Hampton

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Hello! This is Shirley Julian, General Manager at the Hampton Inn Henderson. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive... More

Raleigh, North Carolina, United States
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Upon booking, I was told I could not apply the stay to my Hilton Rewards account......huh??? The front desk staff were friendly, welcomed me and provided me with some helpful tips. Our room was clean and stocked with a coffee machine. The bedding was very comfortable and the room was quiet (I'm a very light sleeper but was never awakened... More

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Hello! This is Shirley Julian, General Manager at the Hampton Inn Henderson. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive... More

Henderson, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

In the pass 15 years of my business career, I haven't seen worst hotel conditions. My room was 204 and co-worker stayed in room 311. We both have similar complaints about the room conditions. Both bathrooms were unsanitary, showers were deplorable. Tubs were stained and fixers were coming of the wall. My stay was so unsatisfactory, We should be entitled... More

Review collected in partnership with Hampton

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Thank you for your review and for your feedback. Hearing directly from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most humble apology for the issues and frustrations you experienced. I will promptly take the steps necessary to correct the problems you... More

Bloomington, IL, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This is a very old hotel in a town that has been bypassed during the 20th century. The hotel has some updated furniture, fixtures, etc. But they did not update the public areas which have an odor. The room was quiet, and appeared clean, except for the tub. The tub looked to be a 20 yr old model jetted tub,... More

Review collected in partnership with Hampton

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Thank you for your review and for your feedback. Hearing directly from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most humble apology for the issues and frustrations you experienced. I will promptly take the steps necessary to correct the problems you... More

Appleton, WI
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Hampton Inn had nice accommodations at a reasonable rate. Breakfast offering was good. The room was nice and clean. Easy access from the highway. Friendly staff. Overall a good experience. Would stay here again if I'm in the area again.

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback! I am so glad you enjoyed your visit to us! I am very pleased that our staff showed you their winning "Hamptonality"!. Thank you for staying with us and we can’t wait to see you again soon ! More

Boothwyn
1 review
3 of 5 stars Reviewed August 19, 2014

I chose this Hampton Inn because it happened to be where I was ready to stop for the night. The brochure said "Newly Renovated" but if true, it was not apparent to me. One of the elevators had a terrible smell the night I checked in but had been cleaned the next day. In my initial room assignment the sheets... More

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Hello! This is Shirley Julian, General Manager at the Hampton Inn Henderson. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive... More

Penn Valley, Pennsylvania, United States
Contributor
15 reviews 15 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 17, 2014

We stopped here for a night on a lengthy drive up 95 to Philadelphia. I always look for Hampton Inns for those stops and this one did not disappoint. Room rate was fair, bed was comfortable, TV quality good, and air conditioning in perfect order. The room and bathroom were clean. The shower pressure was a tad light but hot... More

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback! I am so glad you enjoyed your visit to us! I am very pleased that our staff showed you their winning "Hamptonality"!. Thank you for staying with us and we can’t wait to see you again soon ! More

1 review
5 of 5 stars Reviewed August 16, 2014 via mobile

I was very impressed with the hotel. The staff was attentive. Breakfast was fantastic. My dad met Keisha in the lobby and commented how friendly she was. He loved her dimples. We stayed at another hotel in Ithaca New York and the housekeeping staff never bothered to clean our rooms. I complained on the hotel's website and never heard a... More

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback! I am so glad you enjoyed your visit to us! I am very pleased that our staff showed you their winning "Hamptonality"!. Thank you for staying with us and we can’t wait to see you again soon ! More

South Carolina
Top Contributor
57 reviews 57 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 10, 2014

My wife and I were on a business trip to Maryland and stopped here as it was somewhat late. It's a Hampton which means a relatively ok standard. But this is an old hotel and it showed. Door lock plate was hanging off and made the door difficult to close; curtain was in need of refitting on the curtain rod... More

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Hello, this is Shirley J., general manager. Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Dirty rooms are not typical at our hotel, and we appreciate that you brought this to our attention. Within the next year we will be renovating our bathrooms. We have discussed this with our staff and will... More

Newtown, Pennsylvania
2 reviews
1 of 5 stars Reviewed August 4, 2014

Spent one night traveling through NC. Chose this hotel based on Hampton name and good reviews. Did not meet my expectation for a Hampton Inn. Elevator and halls needed vacuuming and bathroom cleanliness were subpar. Holes in the walls of bathroom. Ugh! Beds were fine and room was quiet. That said it still remains just an old flop of a... More

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards and... More

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Additional Information about Hampton Inn Henderson

Address: 385 Ruin Creek Road, Henderson, NC 27536
Phone Number:
Location: United States > North Carolina > Henderson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Henderson 2.5*
Number of rooms: 75
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Also Known As:
Henderson Hampton Inn

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