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Hampton Inn Henderson

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385 Ruin Creek Road, Henderson, NC 27536
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Hampton Inn Henderson
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Hampton Inn Henderson
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179 reviews from our community

Traveler rating
    77
    68
    26
    5
    3
See reviews for
64
37
15
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
  • All months
    (179)
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    (49)
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    (53)
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    (47)
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    (30)
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1 review
4 of 5 stars Reviewed yesterday NEW

The hotel manager staff was very respectable. We stayed 2 night, the 1st night was good, our room was clean. The 2nd night the maid forgot to clean our room, after talking to the manager she stated they would take care of it. They made sure we was accommodated for their mistake. This hotel is the best place for lodging... More 

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Waldorf, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

I stayed here for business travel. For the most part, I was pleased with my stay, the complimentary breakfast and internet were an added bonus. The room furnishing need to be replaces, as does the carpet in the elevators. I also recommend that management consider vacuuming the floors (in room) when guest stay more than one night.

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Wilmington, DE
Top Contributor
80 reviews 80 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We've been to many Hampton Inns and find them to be generally pretty good. The one in Henderson was...merely OK. The bath in our room was not in the best condition - poor tile repair, loose pipes, probable patches with wall paper. The ceiling on the dining area was on poor repair. The hotel is clean, it's OK, but it's... More 

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Crisfield, Maryland
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I usually stay at a Hilton property when I travel and i like Hampton Inn. In the past 6 months I have stayed at 5 different Hampton Inns including this one. The Henderson Hampton Inn was the most expensive of them all by $30 and I did not think it was worth the extra money. On the positive side, the... More 

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

New York City, New York
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Most Hampton Inn Hotels, in my experience, are quite comfortable and inviting. This one was not. My room (on the 5th floor) was gloomy —— the dark carpet looked “tired” and old. The furniture looked like a garage-sale bargain. I did not feel like sitting in either of the two chairs ——- especially the desk chair, which was fabric rather... More 

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hi, Shirley Julian here, General Manager at the Hampton Inn. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided... More 

King, NC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Best hotel in the area, by far. Staff is friendly, rooms are clean, and the complimentary breakfast was surprisingly pretty good. I would certianly recommend to anyone staying in the Oxford/Henderson area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hi it's Shirley , General Manager. Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind scoring. We take pride in our hotel and the services we provide and we are so glad you enjoyed your... More 

Troutman, United States
1 review
3 of 5 stars Reviewed April 15, 2015

This hotel definitely didn't exceed our expectations. After we checked in we went to the side door to enter which wasn't working. The bench that was beside the side entry door have 3 or 4 beer cans sitting on it and 5 or 6 beer cans sitting on the ground beside it. Our room was clean for the most part... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for your review and for your feedback. Hearing directly from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most humble apology for the issues and frustrations you experienced. I will promptly take the steps necessary to correct the problems you... More 

Hot Springs, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 12, 2015

Hotel was very clean and located near restaurants and shopping areas. Hotel staff were very friendly and accommodating during my stay. Would highly recommend this hotel to all who may be visiting the Henderson area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback. I am so glad you enjoyed your visit to us and we look forward to seeing you again. It means alot to the staff to know that you were able to experience our warm Hamptonality! It's guests' like you that make... More 

Alexandria, United States
1 review
4 of 5 stars Reviewed April 10, 2015

We checked in a little late, around 9pm. Tommy at the front desk had us checked in within a matter of seconds. Without a doubt one of the nicest front desk agents I've dealt with. He went out of his way to make sure we had bedding for the pull out sofa in our room before we went upstairs. When... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback! I am so glad you enjoyed your return visit to us! I am very pleased that our renovations didn't bother you. I just wanted to say thanks for your recent stay here at our hotel! I’m so glad you were able... More 

McDonough, Georgia
Top Contributor
92 reviews 92 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 30, 2015

Stayed at the Hampton Inn in Henderson, NC on business. It was a pleasant experience. The room was clean and well prepared, and the location right on the money. I would highly recommend for a return visit.

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback. I am so glad you enjoyed your visit to us and we look forward to seeing you again. It means alot to the staff to know that you were able to experience our warm Hamptonality! It's guests' like you that make... More 

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