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Hampton Inn Henderson

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385 Ruin Creek Road, Henderson, NC 27536
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1 room 1 guest
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Hampton Inn Henderson
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202 Reviews from our TripAdvisor Community

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Traveler rating
    88
    75
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    3
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (202)
  • Mar-May only
    (49)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (30)
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Williamsburg, United States
5 of 5 stars Reviewed yesterday NEW

My wife and I were met at the front desk by Dolores who proved to be both professional and personable. She made us immediately feel we were not only welcome guests but also very special. Our room was spacious, well maintained, and well stocked with ironing board, iron, hair dryer, microwave, and refrigerator. Next morning we enjoyed the complimentary breakfast... More 

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 1 week ago

While many motels can offer clean and satisfactory accomodations, it was the staff at the Hampton that made this stay exceptional. From the quick and friendly check in, to the questions answered in a helpful manner, to the wonderful breakfast experience with Colette, this stay was great from start to finish.

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback. I am so glad you enjoyed your visit to us and we look forward to seeing you again. I’m so glad you were able to experience our warm Hamptonality! It's guests' like you that make our jobs worthwhile! More 

Henderson, SC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We (7 of my family members)stayed at the Hampton in Henderson, SC to attend the funeral services for a family member who died suddenly. The hotel staff were excellent and treated us like family. Since the trip was unexpected with little planning, the staff was extremely helpful with restaurant recommendations etc. The rooms were very clean and the very well... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback. I am so glad you enjoyed your visit to us and we look forward to seeing you again. I’m so glad you were able to experience our warm Hamptonality! It's guests' like you that make our jobs worthwhile! More 

FL
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is about all you might expect from a mid-price lodging chain. The WiFi worked well, the buffet was ok, the ice machine worked, the staff was very friendly. The only problem was the bathroom drain was a little slow. All in all, it was a good experience compared to some recent places I've stayed on a long road trip.

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback. I am so glad you enjoyed your visit to us and we look forward to seeing you again. I’m so glad you were able to experience our warm Hamptonality! It's guests' like you that make our jobs worthwhile! More 

Saint Helena Island, South Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

The person at the desk, whose name was Tommy, had exceptional customer service skills. He offered friendly service and was very patient even when there was an issue with my credit card, which was not resolved until the next day. My room, as well as the entire hotel were very clean. Rose, who worked in housekeeping was equally hospitable and... More 

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback. I am so glad you enjoyed your visit to us and we look forward to seeing you again. I’m so glad you were able to experience our warm Hamptonality! It's guests' like you that make our jobs worthwhile! More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Good overall stay. Original room assigned had not been cleaned by housekeeping. Staff upon called corrected the situation and personally brought me keys to a new room. The facility was neat and clean. Friendly staff.

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback on a situation that was bad at first. I am so glad you enjoyed your visit to us and we look forward to seeing you again. I’m so glad you were able to experience our warm Hamptonality! It's guests' like you... More 

Orange County, NY, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Was nicely surprised by this Hotel. Hotel is conveniently located near everything you would need, and hotel is very accommodating. We were there for a quick family weekend gathering. Rooms and Breakfast was quite decent for the price. Would stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Riva, MD
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff amazing! I can't say enough about the staff! Room was clean and comfortable! Breakfast was very good and dining area very clean. Near several places to eat. Very convenient to off and on the highway.

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Shower rod was too not properly secured, causing water spray on floor of bathroom each time I showered. Should have been noted by cleaning staff and fixed by maintenance crew before room was rented. Problem appeared to be an old problem.

Review collected in partnership with Hampton

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Richmond, Virginia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here this weekend for our first trip to Kerr Lake. Took us just about 15 minutes to arrive at the lake and put in our kayaks. When we got back, we enjoyed the outdoor pool- very quiet, clean, and relaxing. We'd definitely stay here again.

Was this review helpful? Yes
Management2015, General Manager at Hampton Inn Henderson, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind scoring. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. It is guests' like you... More 

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