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All 10 Henderson hotels

Hampton Inn Henderson

2.5 of 5 Hotel   |   385 Ruin Creek Road, Henderson, NC 27536
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82%
Ranked #2 of 10 Hotels in Henderson
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Jim K Bloomington, IL, United States
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137 reviews from our community

Traveler rating
    60
    51
    21
    3
    2
See reviews for
50
31
10
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Henderson, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

In the pass 15 years of my business career, I haven't seen worst hotel conditions. My room was 204 and co-worker stayed in room 311. We both have similar complaints about the room conditions. Both bathrooms were unsanitary, showers were deplorable. Tubs were stained and fixers were coming of the wall. My stay was so unsatisfactory, We should be entitled... More

Review collected in partnership with Hampton

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Thank you for your review and for your feedback. Hearing directly from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most humble apology for the issues and frustrations you experienced. I will promptly take the steps necessary to correct the problems you... More

Bloomington, IL, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This is a very old hotel in a town that has been bypassed during the 20th century. The hotel has some updated furniture, fixtures, etc. But they did not update the public areas which have an odor. The room was quiet, and appeared clean, except for the tub. The tub looked to be a 20 yr old model jetted tub,... More

Review collected in partnership with Hampton

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Thank you for your review and for your feedback. Hearing directly from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most humble apology for the issues and frustrations you experienced. I will promptly take the steps necessary to correct the problems you... More

Appleton, WI
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hampton Inn had nice accommodations at a reasonable rate. Breakfast offering was good. The room was nice and clean. Easy access from the highway. Friendly staff. Overall a good experience. Would stay here again if I'm in the area again.

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback! I am so glad you enjoyed your visit to us! I am very pleased that our staff showed you their winning "Hamptonality"!. Thank you for staying with us and we can’t wait to see you again soon ! More

Boothwyn
1 review
3 of 5 stars Reviewed 4 weeks ago

I chose this Hampton Inn because it happened to be where I was ready to stop for the night. The brochure said "Newly Renovated" but if true, it was not apparent to me. One of the elevators had a terrible smell the night I checked in but had been cleaned the next day. In my initial room assignment the sheets... More

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Hello! This is Shirley Julian, General Manager at the Hampton Inn Henderson. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive... More

Penn Valley, Pennsylvania, United States
Contributor
15 reviews 15 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stopped here for a night on a lengthy drive up 95 to Philadelphia. I always look for Hampton Inns for those stops and this one did not disappoint. Room rate was fair, bed was comfortable, TV quality good, and air conditioning in perfect order. The room and bathroom were clean. The shower pressure was a tad light but hot... More

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback! I am so glad you enjoyed your visit to us! I am very pleased that our staff showed you their winning "Hamptonality"!. Thank you for staying with us and we can’t wait to see you again soon ! More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I was very impressed with the hotel. The staff was attentive. Breakfast was fantastic. My dad met Keisha in the lobby and commented how friendly she was. He loved her dimples. We stayed at another hotel in Ithaca New York and the housekeeping staff never bothered to clean our rooms. I complained on the hotel's website and never heard a... More

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback! I am so glad you enjoyed your visit to us! I am very pleased that our staff showed you their winning "Hamptonality"!. Thank you for staying with us and we can’t wait to see you again soon ! More

South Carolina
Top Contributor
57 reviews 57 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 10, 2014

My wife and I were on a business trip to Maryland and stopped here as it was somewhat late. It's a Hampton which means a relatively ok standard. But this is an old hotel and it showed. Door lock plate was hanging off and made the door difficult to close; curtain was in need of refitting on the curtain rod... More

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Hello, this is Shirley J., general manager. Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Dirty rooms are not typical at our hotel, and we appreciate that you brought this to our attention. Within the next year we will be renovating our bathrooms. We have discussed this with our staff and will... More

Newtown, Pennsylvania
2 reviews
1 of 5 stars Reviewed August 4, 2014

Spent one night traveling through NC. Chose this hotel based on Hampton name and good reviews. Did not meet my expectation for a Hampton Inn. Elevator and halls needed vacuuming and bathroom cleanliness were subpar. Holes in the walls of bathroom. Ugh! Beds were fine and room was quiet. That said it still remains just an old flop of a... More

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards and... More

Henderson, United States
1 review
4 of 5 stars Reviewed August 4, 2014

I enjoyed my experience at this hotel. The staff was extremely helpful from the time we arrived. My daughter brought her 9 month old, which I did not know when I made the reservation. My daughter brought a play pen for the baby to sleep in. The person at the desk took us to the larger room to look at... More

Review collected in partnership with Hampton

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback! I am so glad you enjoyed your visit to us! I am very pleased that our staff showed you their winning "Hamptonality"!. Thank you for staying with us and we can’t wait to see you again soon ! More

1 review
5 of 5 stars Reviewed July 29, 2014

I stay here EVERY time I come to Henderson, NC. The hotel is clean and the staff are really friendly. The beds are super comfortable and my room was cool and clean. The bathroom flooring/floor molding, could use a little attention, but I would not, not stay here because of that issue. The coffee was great and something I look... More

Review collected in partnership with Hampton

Was this review helpful? Yes
shirley j, General Manager at Hampton Inn Henderson, responded to this review

Hello! I'm Shirley Julian, general manager at the Hampton Inn of Henderson, NC. Thank you for your positive feedback! I am so glad you enjoyed your visit to us! I am very pleased that our staff showed you their winning "Hamptonality"!. Thank you for staying with us and we can’t wait to see you again soon ! More

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Additional Information about Hampton Inn Henderson

Address: 385 Ruin Creek Road, Henderson, NC 27536
Phone Number:
Location: United States > North Carolina > Henderson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Henderson 2.5*
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Also Known As:
Henderson Hampton Inn

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