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All 10 Henderson hotels

Red Roof Inn Henderson

2.5 of 5 Motel   |   200 Simmons St., I-85 Exit 212, Henderson, NC 27536 (Formerly Holiday Inn Express)
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Ranked #7 of 10 Hotels in Henderson
A recent review
3 of 5 stars reviewed 5 weeks ago
tonytsheng
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46 reviews from our community

Traveler rating
    16
    10
    8
    9
    3
See reviews for
13
7
7
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
41 reviews 41 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Pretty average stay here for one night - needed a quick stop somewhere. Older property and my room was a tad bit musty. Breakfast was the usual HI express, which was more than adequate. Staff was welcoming and friendly.

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Susan L, General Manager at Red Roof Inn Henderson, responded to this review

Dear tonytsheng, Thank you for choosing our hotel for your overnight stay and for taking the time to write a review. I am glad that you enjoyed your breakfast and that you found our staff to be welcoming and friendly. Although we are an older property, we try very hard to maintain a high level of service and cleanliness. We... More

Lawrenceville, Georgia
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 29, 2014

We had a coupon from the rest area, we arrived about 9pm. We almost didn't find it as it was off the road with no sign behind a boarded up store. The area looked dark and we were not sure if it was safe or not. The girl that greeted us was nice and friendly. She said they were sold... More

Was this review helpful? Yes 1
Susan L, General Manager at Red Roof Inn Henderson, responded to this review

Dear Scoutmom 50, I apologize that you had such a difficult time locating our hotel. The building it is located behind is actually the Mayflower Seafood Restaurant, not a boarded up store. There are several good restaurants in the immediate area of the hotel, although most of them do close at 9:00PM. This is probably why the GSR suggested one... More

Senior Contributor
34 reviews 34 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 29, 2014

This was an unexpected stop in Henderson so I had not done my usual research. I had always thought HI Express were pretty new so we took a chance. It did look fine on the outside and the lobby had a gorgeous floor. The staff at the desk and breakfast area were extremely nice and helpful. The rooms however were... More

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Susan L, General Manager at Red Roof Inn Henderson, responded to this review

Dear Maryland Sharon, I am very glad that you found our staff to be nice, although I am sorry that you had to move rooms because of the carpet being wet. I regret that you did not find the second room to be as nice as the first. I am also sorry that you had problems with the water pressure,... More

COLUMBIA
Top Contributor
52 reviews 52 reviews
31 hotel reviews
153 helpful votes 153 helpful votes
2 of 5 stars Reviewed July 27, 2014

Just stayed overnight while on the way home. Hotel is extremely hard to find (GPS does not locate it). Took 20 minutes at 11pm to find it. I am a high level Rewards person and this was not noted upon check-in (which was very unusual in my experience with HI). First room assigned had a faulty air conditioner so back... More

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Susan L, General Manager at Red Roof Inn Henderson, responded to this review

Dear MickeyD77, I am sorry that you had a difficult time finding our hotel, and that you were not recognized as a elite IHG Rewards member. I am glad that you found our property to be clean. Although we are an older Holiday Inn Express, we try very hard to maintain a high level of cleanliness. I also regret that... More

Travelers are raving about these Henderson hotels

Salisbury, North Carolina
Top Contributor
54 reviews 54 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 26, 2014 via mobile

My wife and I stayed one night while on the way to another destination, and we were only there from around 10:30 pm until 7:30am the next morning, so for our purposes, this was a good stop. I agree with some of the other reviews that there were some areas that needed sprucing up, but overall our stay was positive.... More

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Susan L, General Manager at Red Roof Inn Henderson, responded to this review

Dear lordnelson1805, Thank you for staying with us during your recent stop in Henderson and for taking the time to write a review. I am very glad that you found your accommodations to your satisfaction and that our staff was helpful. We are scheduled to undergo a major renovation in the very near future. I hope that you will stay... More

Caeur D Alene
Top Contributor
250 reviews 250 reviews
63 hotel reviews
72 helpful votes 72 helpful votes
1 of 5 stars Reviewed June 18, 2014

Very disappointed First. Find it if you can. It's hidden behind a restaurant and the gps doesn't even know where it is. Lady in front desk was nice. The bed seemed clean. That's about all the positives Let's start. Elevator takes as long as of the hotel was 15 stories and it's only 2 The elevator smells bad. Like old... More

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Susan L, General Manager at Red Roof Inn Henderson, responded to this review

Dear Jaime U, I am very sorry that you had a difficult time locating our hotel, and that you did not feel that it met your needs. Although we are an older Holiday Inn Express, we try very hard to maintain a high standard of cleanliness and service. We normally do not have any problems with our elevator so I... More

Henderson, North Carolina
2 reviews
2 of 5 stars Reviewed June 12, 2014

Very old Holiday Inn hotel and very outdated. No greeting of any kind from lady at desk when I checked-in. Beds are very old and sunk in just by appearance so didn't even need to test how old they were. Flooring in my room had stains in many palces and had hard time in bathroom because it was microscopic. Thin... More

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Susan L, General Manager at Red Roof Inn Henderson, responded to this review

Dear Jeff H, I am very sorry that our hotel did not meet your expectations. Although we are an older property, we try very hard to maintain a high level of service and cleanliness. I regret that you did not feel this to be the case during your stay with us. I hope that the next time you are looking... More

Allentown, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2014

It was my first time staying in a Holiday Inn Express Hotel. The hotel was clean, my room was very nice. The service of the staff was excellent. The breakfast in the morning was great. Ms. Carrie who prepared the breakfast was very nice and she keep the kitchen clean for the quest. Thank you Ms. Carrie and the rest... More

Was this review helpful? Yes 1
Susan L, General Manager at Red Roof Inn Henderson, responded to this review

Dear Lisa R, Thank you for staying at our Holiday Inn Express and taking the time to write a review. I am very happy that you had a pleasant experience while staying with us, and that our staff was helpful. Carrie in the breakfast bar is a true treasure. I am glad that she made you feel welcome. Please do... More

Henderson, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2014

We had a great experience while staying here at this hotel during a snow/ice storm recently. The hot breakfast bar had a great assortment of delicious foods and beverages. The food server, Miss Carrie, was very friendly and she was wonderful about making sure that you had everything that you needed. The front desk staff were also very friendly and... More

Was this review helpful? Yes 2
Susan L, General Manager at Red Roof Inn Henderson, responded to this review

Dear AmyD, Thank you for your review of your recent stay at our Holiday Inn Express. I am very glad that you found our staff to be helpful and that you were pleased with your room and with breakfast. We always try to offer our guests a comfortable, pleasant experience while they are with us. I am pleased that you... More

Clemmons, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2014

The staff and management at this hotel goes out of there way to make it a great stay. Very Close to restaurants and shopping. They have a excellent free breakfast and passes to the YMCA. Very clean rooms at a great price.

Was this review helpful? Yes 1
Susan L, General Manager at Red Roof Inn Henderson, responded to this review

Dear RHick, Thank you for choosing our Holiday Inn Express during your recent stay in Henderson. I am very glad that you found our service and accommodations to your liking. We try very hard to provide the best service we can, and I am glad that you feel we succeeded. Thank you for taking the time out of your busy... More

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Additional Information about Red Roof Inn Henderson

Address: 200 Simmons St., I-85 Exit 212, Henderson, NC 27536 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > North Carolina > Henderson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Roof Inn Henderson 2.5*
Number of rooms: 69
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Also Known As:
Holiday Inn Express Henderson Hotel Henderson
Holiday Inn Henderson
Henderson Holiday Inn

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