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Red Roof Inn Henderson

2.5 of 5 200 Simmons St., I-85 Exit 212, Henderson, NC 27536 (Formerly Holiday Inn Express)
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Red Roof Inn Henderson
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Red Roof Inn Henderson
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53 reviews from our community

Traveler rating
    21
    10
    9
    9
    4
See reviews for
16
8
8
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pine Hill, New Jersey, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

we arrived in Henderson to check into another hotel but was not happy with that property and went to the Red Roof. the people at the desk were very helpful and nice. The found two rooms and we were happy they were very nice. we were told that they were upgrading the place and since we are in Henderson every... More

Was this review helpful? Yes
Antonio P, Manager at Red Roof Inn Henderson, responded to this review

Thank you for choosing to stay with us. I'm happy to hear that you had a good experience staying with us. We do everything in our power to make our guest as happy as they possibly can be. We really are the best at what we do. Be it here in Henderson or anywhere else. Keep your expectations high, because... More

Falls Church, Virginia
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The owners are hard at work taking an old hotel and doing major updates. Our room had new floors, fresh paint and new bedding. They have not received their new furniture nor had the bathrooms been updated but they are on the list. Check in was fast and easy, staff very friendly, checking with us later in the day to... More

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Antonio P, Manager at Red Roof Inn Henderson, responded to this review

Thank you for choosing to stay with us. I'm very happy to know that you enjoyed the services we offered during your stay. We value all of our guest a great deal, but it is always a special time when the car show comes around. A lot of us here, myself included, love seeing old faces and being apart of... More

Newark, Delaware
1 review
5 of 5 stars Reviewed 1 week ago

Even though the hotel 2nd floor was under renovation, everything was clean. The room was modern and beautiful. The hotel staff was professional, warm, friendly and accommodating. I would recommend it and stay again. Wireless internet services were easily to connect to and very good signal.

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Antonio P, Manager at Red Roof Inn Henderson, responded to this review

Thank you for choosing to stay with us. Of all of the services we provide, we take a great deal of pride in our housekeeping staff. They work tirelessly to ensure each room is in pristine condition. It's always good to see that hard work be acknowledged by our guests. That being said, every member of our staff is the... More

1 review
1 of 5 stars Reviewed 1 week ago

I booked a room on Travelocity on Sept. 02, 2014 with Holiday Inn Express for Oct. 10, 2014 for 1 night. I found out that day that the hotel was now a Red Roof Inn. When I presented my confirmation documents, I was told that I was not in the system and would have to re-book a room; which I... More

Was this review helpful? Yes
Antonio P, Manager at Red Roof Inn Henderson, responded to this review

I am very sorry that you had an issue, I will try my best to help you with this situation. When reservations are made through third party sites any charge you pay at that time is a result of the third party. We only process cards at the time of check-in. You would have to contact the third party in... More

Travelers are raving about these Henderson hotels

Henderson, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay in town but I usually stay at a hotel every once in a while as a little getaway for myself. I stayed at the Holiday Inn Express whenever I could, but they recently changed to a Red Roof Inn. They still have the same great staff as they did before. I was checked in by Marilyn, and despite... More

Was this review helpful? Yes
Antonio P, Manager at Red Roof Inn Henderson, responded to this review

Thank you for choosing to stay with us, as with all of our frequent guests we greatly appreciate your loyalty. Everything you remember before we became a Red Roof Inn is still here, but with the added bonus of investments being made to make our property even better. I sincerely apologize about the noise. We are moving a quickly as... More

1 review
5 of 5 stars Reviewed 3 weeks ago

One of the best hotel experiences we have ever had. The room was very clean, smelled nice. The check in and check out went smoothly. The gym was outstanding. My adult children went out that night and had a great time around town, able to walk everywhere with no issues. The hotel staff is there and willing to do whatever... More

Was this review helpful? Yes
Antonio P, Manager at Red Roof Inn Henderson, responded to this review

Thank you for choosing to stay with us and we greatly appreciate you taking the time to leave a review. Our staff is the best at what we do, and we pride ourselves on providing all of our guest with the best hotel experience they can remember having. As we invest in renovation of the entire property, we will soon... More

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

Was visiting family as always, did not know ownership changed and was converted to Red Roof Inn from Holiday Inn express. But we were pleasantly amazed they going to be Red Roof Plus soon and undergoing extensive renovation, am excited have family in Henderson and always stayed at this hotel for years . I must say they have great friendly... More

Was this review helpful? Yes
Antonio P, Manager at Red Roof Inn Henderson, responded to this review

Thank you for choosing to stay with us. I'm glad to hear that you enjoyed your stay. We strive to bring a level of satisfaction that far exceeds our competition. As a frequent guest we greatly appreciate your loyalty, and we will only get better at providing you with an amazing experience as we wrap up renovations. We look forward... More

Top Contributor
52 reviews 52 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 28, 2014

Pretty average stay here for one night - needed a quick stop somewhere. Older property and my room was a tad bit musty. Breakfast was the usual HI express, which was more than adequate. Staff was welcoming and friendly.

Was this review helpful? Yes
Susan L, General Manager at Red Roof Inn Henderson, responded to this review

Dear tonytsheng, Thank you for choosing our hotel for your overnight stay and for taking the time to write a review. I am glad that you enjoyed your breakfast and that you found our staff to be welcoming and friendly. Although we are an older property, we try very hard to maintain a high level of service and cleanliness. We... More

Lawrenceville, Georgia
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 29, 2014

We had a coupon from the rest area, we arrived about 9pm. We almost didn't find it as it was off the road with no sign behind a boarded up store. The area looked dark and we were not sure if it was safe or not. The girl that greeted us was nice and friendly. She said they were sold... More

Was this review helpful? Yes 1
Susan L, General Manager at Red Roof Inn Henderson, responded to this review

Dear Scoutmom 50, I apologize that you had such a difficult time locating our hotel. The building it is located behind is actually the Mayflower Seafood Restaurant, not a boarded up store. There are several good restaurants in the immediate area of the hotel, although most of them do close at 9:00PM. This is probably why the GSR suggested one... More

Senior Contributor
34 reviews 34 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 29, 2014

This was an unexpected stop in Henderson so I had not done my usual research. I had always thought HI Express were pretty new so we took a chance. It did look fine on the outside and the lobby had a gorgeous floor. The staff at the desk and breakfast area were extremely nice and helpful. The rooms however were... More

Was this review helpful? Yes
Susan L, General Manager at Red Roof Inn Henderson, responded to this review

Dear Maryland Sharon, I am very glad that you found our staff to be nice, although I am sorry that you had to move rooms because of the carpet being wet. I regret that you did not find the second room to be as nice as the first. I am also sorry that you had problems with the water pressure,... More

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Additional Information about Red Roof Inn Henderson

Address: 200 Simmons St., I-85 Exit 212, Henderson, NC 27536 (Formerly Holiday Inn Express)
Location: United States > North Carolina > Henderson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Roof Inn Henderson 2.5*
Number of rooms: 69
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Also Known As:
Holiday Inn Express Henderson Hotel Henderson
Holiday Inn Henderson
Henderson Holiday Inn

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