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BEST WESTERN PLUS Goldsboro

2.5 of 5 909 N. Spence Avenue, Goldsboro, NC 27534 (Formerly Holiday Inn Express Goldsboro)
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BEST WESTERN PLUS Goldsboro
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BEST WESTERN PLUS Goldsboro
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52 reviews from our community

Traveler rating
    37
    8
    5
    1
    1
See reviews for
23
6
Solo
0
14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
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English first
  • All months
    (52)
  • Mar-May only
    (21)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (1)
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1 review
2 of 5 stars Reviewed yesterday NEW via mobile

Went to this hotel twice before to tend to Busco atv park. We had no problems with the hotel these two times. Until this last time my four wheeler was stolen off my trailer. The location around this hotel is horrible. There are two projects a block away from this hotel. The cops wanted nothing to do with helping us... More

Was this review helpful? Yes
Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this wonderful hotel on 9/28/2014. It was immaculate and the rooms were so large. The desk clerk was so efficient and helpful. We will definitely stay here again. We make a yearly trip from Ohio to Morehead City, so will this Best Western Plus will be the place we stay in from now on.

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear 926SandyD, Thanks for posting your great review about our hotel. We're very happy you like us and what we do here, and that you'll be coming back to stay with us. We appreciate your business and look forward to serving you again. Sincerely, Ken Jacobs Guest Relations More

Atlanta, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The staff is great. Customer service is awesome!! The attendant at the front desk returned my money I left in the key sleeve. I was surprised at the many "freebies" you get with your stay. You cannot beat the location!! The room was nice & comfortable. Just keep the a/c on at a comfortable temperature. It did get a little... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Claudia M, Thanks for staying with us and posting your nice review. We are proud of our people and I'll be sure that those involved receive the positive recognition they deserve for being mentioned here by you.We look forward to welcoming you back and serving you here again. Sincerely, Ken Jacobs Guest Relations More

Warren, Pennsylvania, United States
Top Contributor
54 reviews 54 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stopped here while traveling south. We stayed in a king suite with whirlpool. The room was large, clean, and comfortable. Whirlpool was one of the nicest we have used, it was large enough for both of us to use with room left over. We used the laundry, no problems. Check in was easy, staff friendly and courteous.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Deborah M, Thanks for staying with us and sharing your comments. It's always nice to receive positive guest feedback and we really appreciate your recognition of jobs well done by our team. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More

Richmond, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I can't gush enough about this tremendous facility. To be honest, I was not excited that our group made a reservation at a Best Western. This hotel, however, is fresh, clean, and new. From the workout facility to the continental breakfast, I was really impressed. Better than anything else, however, is the wonderful staff. They went out of their way... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Nicole V, Thanks for taking the time to write and post your fantastic review about your recent stay with us. I'm glad our service and accommodations met your needs and exceeded your expectations. We enjoy hosting all kinds of athletes and teams, because we find their spirit and camaraderie very inspiring. We appreciate your recognition of jobs well done... More

Greenville, South Carolina
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in a 2 room King Suite and also had another Regular King room. The positives for the suite were having a sleeper sofa so you could sleep four comfortably. It included a wet bar area with a dining table with four chairs, microwave, fridge and small kitchen sink. The bathroom was huge and included a two person jacuzzi... More

Was this review helpful? Yes 2
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Joykeeper, Thank you for staying with us and posting your nice review. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. It's always nice to receive compliments from happy guests, and I will share your remarks with the rest of our team here. We look forward to welcoming you back and... More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a long day of traveling, we had the most friendly welcome by Erica at 1am. She was so sweet and helpful. We were traveling with 2 dogs and as she handed us our room keys, we got a nice treat bag for the dogs! The room was spotless and beautiful! A nice Continental Breakfast was served. Highly recommend to... More

Was this review helpful? Yes 4
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Marilyn S, Thanks for staying with us and sharing your comments. It's always nice to receive positive guest feedback and we really appreciate your recognition of jobs well done by our team.Erica is terrific and I'll make sure she is rewarded for being mentioned here by you. I hope we can serve you here again. Sincerely, Ken Jacobs Guest... More

Manteo, North Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really didn't know what to expect as I haven't used a Best Western in years. This motel is very nice. The room was very clean, the staff was extra friendly, and the hot breakfast was first class. I would reccomend this motel to anyone going to Goldsboro, NC.

Was this review helpful? Yes 3
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear vohs551987, Thanks for taking the time to write and post your nice review about your recent stay with us. Pleasant surprises are the only kind of surprises to have when traveling and I'm glad we exceeded your expectations.We value all guest feedback and really appreciate your recognition of jobs well done by our team. I hope you will be... More

london
Contributor
18 reviews 18 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 4, 2014

Room not available when first arrived and check-in staff member seemed a little stressed. I think they had had a large group overnight and they were still checking out. We asked for a map of the area as we intended to try to play a round of golf whilst the room was being made up - was told they do... More

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear elliotj, Thank you for staying with us and posting your review. I am sorry we were out of local maps, and that our front desk team didn't do a better job of assisting you upon your arrival. I really appreciate your feedback and your understanding, and want you to know that we will use your review in discussions and... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2014

The lobby and dining room is in the same location. It is hard to check out and depart through the lines of people waiting to eat. I would recommend this hotel to others. The only problem was a broken fridge that was discovered the morning of check out. I had to throw away all of the food because of the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear 538jacqelinem, Thank you for posting comments about you recent stay with us. I am very sorry for the problems you encountered due to the fridge in your room and hope you will accept my apologies. We would like to make this right and hope you will contact me via kenjacobs@zmchotels.com at your convenience. I hope you will give us... More

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Additional Information about BEST WESTERN PLUS Goldsboro

Address: 909 N. Spence Avenue, Goldsboro, NC 27534 (Formerly Holiday Inn Express Goldsboro)
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Goldsboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Goldsboro 2.5*
Number of rooms: 122
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Also Known As:
Holiday Inn Express Goldsboro Hotel Goldsboro
Holiday Inn Goldsboro

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