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BEST WESTERN PLUS Goldsboro

2.5 of 5 909 N. Spence Avenue, Goldsboro, NC 27534 (Formerly Holiday Inn Express Goldsboro)
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BEST WESTERN PLUS Goldsboro
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BEST WESTERN PLUS Goldsboro
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72 reviews from our community

Traveler rating
    47
    17
    5
    2
    1
See reviews for
30
6
Solo
0
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (72)
  • Mar-May only
    (21)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (12)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The staff is really concern about you comfort. I am constantly surprised about the friendly smiles and professionalism. No place is perfect but this hotel is very close to perfection. I look forward to future stays.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear 538jacquelinem, Thank you very much for writing and posting another great review about our hotel. Everyone here enjoys delivering a higher quality guest experience than our competitors and I'm glad you were happy with our performance. We look forward to serving you here again. Sincerely, Ken Jacobs Guest Relations More 

Clover, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is what many other hotels should ascribe to. The training that goes into the staff members is obvious. Beyond that, the caliber of every employee I have had the pleasure of meeting there, is exceptional. I have been here on multiple occasions, and have always been pleasantly surprised!

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear John K, Thanks for taking the time to write and post another nice review about your recent stay with us. Pleasant surprises are the only kind of surprises to have when traveling and I'm glad we continue to exceed your expectations. We look forward to welcoming you back and serving you here again. Sincerely, Ken Jacobs Guest Relations More 

Wingate, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Had a very good stay (again) and able to have a good work night, and excellent sleep. I wish it were walking distance to more food, but it is only a short drive. (no real sidewalks on overpass). The reception is nice, and parking is easy. I look forward to being in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Doug K, Thanks for returning to stay with us and for taking the time to write and post your review. I'm glad you know you can count on us for great service and accommodations. We appreciate your loyalty and look forward to welcoming you back and serving you during your future visits. Sincerely, Ken Jacobs Guest Relations More 

New York City, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

I was glad that I could book it online at 20% discount and enjoyed the same amenities and service. Hotel staff were friendly and professional. Facilities were clean and functional. Was pleasantly surprised that the business center uses a very good printer which allows me to print my road trip itineraries. Very fast internet. Best Western always provide the best.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear joyt620, Thanks for choosing our hotel and sharing your great review. I'm glad you and were able to relax and enjoy your time with us. We are proud to provide excellent service and accommodations at a reasonable price and pleased to know you found us to be a good value. I hope you will let us serve you here... More 

1 review
5 of 5 stars Reviewed December 22, 2014

We had to book our hotel quickly because of an emergency situation and needed to travel within the next couple of days from CT to Goldsboro. The Staff was very accommodating with booking the hotel and gave us all the details that we needed. Our family was very pleased with the hotel, the service and the location. Check out was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear glorias634, Thanks so much for sharing your comments about your recent stay with us. I'm glad that we were able to accommodate your family group, and that you were pleased with the service and accommodations here. We endeavor to deliver an excellent guest experience to every guest, and we appreciate your compliments. I hope you will let us serve... More 

Woodbridge
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2014

Excellent Customer Satisfaction; outstanding staff was very friendly and professional, the breakfast was plentiful and delicious. i would definitely stay at the Best western in Goldsboro, NC again. The rooms were very clean and the bed was so comfotable.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Charlotte D, Thanks for posting your great review about your recent stay with us. We are always very happy when a guest comments about the wonderful service they have received. I have shared your remarks with the team so they know what their efforts are recognized and appreciated. Thank you again for your kind words. I hope we can... More 

1 review
2 of 5 stars Reviewed December 21, 2014

My concerns have to do with the billing and lack of security. I've stayed at this hotel twice - in October 2014 when I visited my ailing father and in December after he had passed away. My first experience was pleasant, so much so, that I persuaded family members to register at the Best Western. Our rooms were acceptable and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear dorothyw679, Please accept our sincere condolences for your recent loss, and our hope that you have many fond memories to bring you strength and comfort. I am truly sorry for all the frustration and hassle we caused you and offer my apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you... More 

Clover, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 13, 2014

Best place to stay in the Goldsboro area without a doubt! The staff was an absolute pleasure, from the check in procedure to the breakfast hostess! The room was beautifully appointed and very comfortable. Great value! There is a restaurant within walking distance from the hotel, and several others just a short drive away. I plan to stay here again... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear John K, Thanks so much for sharing your comments about your recent stay with us. We endeavor to give all our guests excellent service and accommodations and we appreciate your compliments. We look forward to welcoming you back and serving you here again. Sincerely, Ken Jacobs Guest Relations More 

winnabow, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

This is the best place to stay in Goldsboro. They offer a lot and really take care of the guest there.The fitness center is nice and has weights as well as cardio. The happy hour during the week is a nice touch.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Ronald D, Thank you very much for writing and posting your nice review. Everyone here enjoys delivering a higher quality guest experience than our competitors and I'm glad you were happy with our performance. I'll share your comments with our team so they know their efforts are appreciated. I hope we can welcome you back and serve you here... More 

Virginia Beach
1 review
4 of 5 stars Reviewed December 1, 2014

Hotel is nice and clean, staff was friendly, and location is close to everything. Breakfast was also good. Goldsboro on the other hand turned out to be the city of crime - ranking 2 out of 100 (100 being the safest) US wide. With property theft your chances are 1 out of 16 to become a victim. My truck was... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear No C, I'm very sorry for the problems you encountered here and offer my apologies for the frustration and loss you experienced. It is very unfortunate that your items went missing during the night. Even though the local police are patrolling the area more frequently, we are extremely disappointed when the actions of unknown others show a deliberate disregard... More 

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Additional Information about BEST WESTERN PLUS Goldsboro

Address: 909 N. Spence Avenue, Goldsboro, NC 27534 (Formerly Holiday Inn Express Goldsboro)
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Goldsboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Goldsboro 2.5*
Number of rooms: 122
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Also Known As:
Holiday Inn Express Goldsboro Hotel Goldsboro
Holiday Inn Goldsboro

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