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BEST WESTERN PLUS Goldsboro

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909 N. Spence Avenue, Goldsboro, NC 27534 (Formerly Holiday Inn Express Goldsboro)
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1 room 1 guest
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BEST WESTERN PLUS Goldsboro
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121 Reviews from our TripAdvisor Community

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Traveler rating
    74
    29
    10
    5
    3
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52
12
Solo
0
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • All months
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    (39)
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    (18)
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Pocomoke City, Maryland
1 review
5 of 5 stars Reviewed yesterday NEW

I love this Best Western. The staff displays great customer service skills. I stay at this Best Western every single time I visit Goldsboro. It's always very neat and clean. There aren't kids running free without supervision. You can actually sleep. If there is a problem and you make them aware of it, they definitely take care of it. Tyshera... More 

Was this review helpful? Yes
NJ
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Room was clean shower was clean, decent free breakfast including cereals and waffles. Good coffee and sausages. Easy access to i95 and many restaurants in the area. Small outdoor pool was clean. Simple stop off on the way to Surf City NC from new Jersey. Halfway between NY and Florida too.

Was this review helpful? Yes
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I chose to stay here because it was the only decent hotel within the per diem range my company allowed. It's a nice place. I loved my room. Very spacious with a king sized bed. It would be better if the refrigerator and tv worked...

Was this review helpful? Yes 1
Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Perthyll, Thank you for taking the time to share your comments about our hotel. I know traveling can be stressful and disruptive and I'm glad you were able to relax and enjoy yourself while you were here. I apologize about the Refigertor and TV. Thank you for bringing these issues to our attention. We will make sure we get... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is in a good location. The staff was friendly & polite with great hospitality...Clean comfortable rooms that you can enjoy sleeping in .I had a great stay & would love to give a Special thanks to Tyshera for making me feel welcomed!!!

Was this review helpful? Yes
Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review

It was a pleasure to read your recent review of our hotel and we thank you for taking the time to complete it. We are very proud of our people and Tyshera has asked me to pass on her personal thanks for picking her out as performing so well. I hope you will be our guest again. Sincerely, Beth Rose More 

Raleigh, North Carolina
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed here for years on business but will never stay again until I chek if there is a family reuntion planned during my stay. Two this last weekend made for a noisy night and a crowded breakfast. Staff does their best but are overwhelmed by the crowds

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Janet R, Thanks for coming back to stay with us and for posting another review. I am truly sorry for all the frustration and hassle we caused you and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us,... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Breakfast wasn't very satisfying and over crowded. At check-out I find out housekeeping has accused of smoking weed(not cigarettes) but weed and hotel charged me a 250.00 fee. Needless to say I was pissed the GM had to inspect the room and found no signs of smoking period, but they had already charged my card and had to put through... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear trdavissr, Thanks for staying with us and posting your comments. I'm sorry you encountered problems here and apologize for the inconvenience and frustration you experienced. A member of our management team has been in touch with you to discuss this further and make amends. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Goldsboro, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I've been here for the majority of the past month or so now. I travel for business frequently and this is one of the nicer hotels the company has put me up at. The rooms are comfortable and well furnished. The staff are the real stars at this location, though. Caroline at the front desk is an absolute gem! She's... More 

Was this review helpful? Yes 1
Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Thanks for staying with us and posting your review and 5 star rating. Satisfying road warriors like yourself is one of the many things we find both challenging and enjoyable. Because you spend so much time away from home, we are very pleased to hear that you were happy with what and how we do things here, and really appreciate... More 

Yadkinville, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family spent two nights at the Best Western Plus while traveling for a softball tournament. We could not have been happier with our stay. Everyone working at the hotel was super friendly. Our room was extremely clean and the beds were comfortable. Housekeeping was very good. The pool was small, but clean. Towels are provided for swimmers. I would... More 

Was this review helpful? Yes 2
Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Good Afternoon Sorranvo We are all so please to see that you enjoyed every aspect of the experience here and our whole staff has asked me to pass on their personal thanks for the positive comments. They are much appreciated! We look forward to seeing you on your next visit!. More 

Greenville, North Carolina
Level Contributor
167 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is a pleasant stay at the time of this post. I am staying at this hotel until October 1, 2015. At the time of this post, I have stayed at this hotel for almost a month. I must admit that this hotel is a pleasant surprise for coming to Goldsboro, NC. The city is very small; I didn't... More 

Was this review helpful? Yes
Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Blackout 1983, Thanks for choosing our hotel for your recent stay here in Goldsboro NC. I am proud to share with you that it is our passionate and dedicated team who continuously strive to deliver to our guests everything they desire so their time with us is uniquely special. I will personally pass on your kind words to all... More 

Knob Noster, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 27, 2015

Nice hotel at a reasonable price. good location, restaurants nearby and Walmart across the street. Gas with small minimart and food next door. Breakfast was good and shower pressure was great. Well, this wants a minimum of 200 characters which I feel is stupid since I have said everything I wanted to say. So now I hope this rant about... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Mike65336, We are all so please to see that you enjoyed every aspect of the experience here and our whole staff has asked me to pass on their personal thanks for the positive comments. They are much appreciated! We look forward to seeing you on your next visit!. More 

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