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All 12 Goldsboro hotels

BEST WESTERN PLUS Goldsboro

2.5 of 5 Hotel   |   909 N. Spence Avenue, Goldsboro, NC 27534 (Formerly Holiday Inn Express Goldsboro)
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90%
Ranked #1 of 12 hotels in Goldsboro
A recent review
4 of 5 stars reviewed 2 days ago
Janet R Raleigh, North Carolina
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  • Reviews (32)
  • Photos (15)
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32 people have reviewed this hotel

Traveler rating
    25
    4
    2
    0
    1
See reviews for
13
3
Solo
0
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Raleigh, North Carolina
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have been staying at this location for many years. All business related. First when it was a Holiday Inn Express and now a Best Western. It has been totally renovated and has many of the same friendly and competent staff. Last week I booked 3 nights at the new Holiday Inn Express in town only because I wanted to... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Janet R, Thank you very much for your loyalty to the IHG family of hotels, and for coming back to stay with us, despite our new affiliation with Best Western. We're thrilled to learn that you like our new look, and that you'll be our guest here during future visits. We value your business and your feedback, and really... More

1 review
3 of 5 stars Reviewed 5 days ago NEW

Rooms and lobby recently updated. Housekeeping not the greatest as far as timeliness. Small conference room. Nice pool area; although, lacked towels that were offered. Trash was scattered. Drunk weekend quests. But it is near an Air Force Base.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear L1417PHjenniferb, I am sorry you were unhappy with us during your recent stay and offer my apologies for any discomfort or inconvenience you experienced here. We want all our guests to be happy they decided to stay with us and take it very seriously when we learn of a guest's dissatisfaction. We'd like to learn more details about your... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

What a wonderful experience. The front desk lady was warm, polite, and prompt. The cleaning staff always greeted me in the hallways with genuine smiles. The rooms appear to be newly renovated with soft beds and flat panel tv's. My wife and i also got a really great deal on the room. For the money, this hotel is perhaps the... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear ECACOACHCASEY, Thank you very much for writing and sharing your great review about your recent stay with us . I'm glad you and your wife were able to relax and enjoy your time with us. We are proud to provide excellent service and accommodations at a reasonable price and pleased to know you found us to be a good... More

Washington, District of Columbia, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here the 4th of July weekend. I must say the staff that was on duty on that Friday was THE BEST!!! I had a little trouble checking in (not their fault but mine) and they were so patient and friendly!! I want to thank the staff for working with me. I was in town for our first Family... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Angie F, Thanks for staying with us and posting your wonderful review. It's always nice to receive positive guest feedback and we really appreciate your recognition of jobs well done by our team. We look forward to welcoming you back and serving you here again. Sincerely, Ken Jacobs Guest Relations More

VA
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We received very friendly service at check-in. Our price was reasonable and a good value. The room was mostly clean. The bathroom was a bit worn - shower area had some mold stains and the floor under the tub was a bit unstable(something was moving as you moved around). Loved the shower head. Nice complimentary breakfast. All in all, it... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear taster63, Thanks for choosing our hotel and sharing your review. I'm sorry for the conditions you found in your bathroom and offer my apologies for and discomfort you experienced. I'm glad you were happy with other aspects of your stay and appreciate that you included those remarks in your review. It's also nice to know you found us to... More

Raleigh, NC
Top Contributor
97 reviews 97 reviews
64 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed June 19, 2014

All in all, this hotel was impressive. Nicely decorated lobby and rooms, very clean, updated and renovated. The fitness room was well equipped, or well enough anyway. The pool area was pleasant. And breakfast was decent, though not really special. My only issue: we were put in a room (102) right off the lobby, directly across from t entrance to... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear mooth, Thank you very much for posting your candid comments about your recent stay with us. I'm sorry for the disturbance you and your son experienced, and that we weren't able to assign you to a different room and hope you will accept my sincere apologies. We value your business and your feedback, and I hope you will let... More

1 review
5 of 5 stars Reviewed June 16, 2014

This hotel has been completely renovated and the staff was incredibly accommodating and helpful. We stayed as a youth baseball team and they put us all on the same floor, let us use the conference room to show the kids a movie, and even gave us a late checkout on Sunday. I worked with Ashlin who gave us a great... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Julie O, Thanks for taking the time to write and post your fantastic review about your recent stay with us. We enjoy hosting all kinds of athletes and teams, because we find their spirit and camaraderie very inspiring. We appreciate you recognition of jobs well done by our team and I'll be sure to share your comments and reward... More

Cary, North Carolina, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 15, 2014

We stayed here with my son's baseball team for a tournament. There were 10 families in all. They put us all on the same floor, which was so fun for the boys and less disturbing for the rest of the hotel guests!! ;). We set up by the pool after our games on Saturday, and they let us stay late... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Tracy B, Thanks for taking the time to write and post your wonderful review about your experience at our hotel. I'm glad our service and accommodations met your needs and exceeded your expectations. Your group was a lot of fun and I'm glad you all enjoyed your time here. I hope we can serve you here the next time... More

Everett, Washington
Top Contributor
106 reviews 106 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 14, 2014 via mobile

We enjoyed our stay...the room was clean, comfortable and spacious. All rooms have a small fridge and microwave. The hotel will give you a 10 percent discount off of your room rate if you go to Applebee's for dinner and show the hotel your receipt...no idea why, but worked for us! I was a little worried about breakfast based on... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear Jesse S, Thank you very much for posting your nice review about your recent stay with us. We are proud to deliver a higher quality guest experience than our competitors, and I'm glad you were pleased with the service and accommodations we provide. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More

Goose Creek
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 8, 2014

This is a really nice hotel in a great location. The staff is GREAT and I was impressed that the front desk attendant remembered my name throughout my stay. The breakfast was above average I thought and the rooms nice. I suppose my only complaint is that if they have completed the renovation, they must have forgot the plumbing fixtures... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review

Dear N2Bama, Thank you very much for posting your review about our hotel. I'm sorry for the problems you had with the plumbing in your room and offer my apologies for any discomfort or inconvenience you experienced. I'll have our maintenance team go to that room immediately and make the necessary repairs so this does not recur or continue. Thank... More

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Additional Information about BEST WESTERN PLUS Goldsboro

Address: 909 N. Spence Avenue, Goldsboro, NC 27534 (Formerly Holiday Inn Express Goldsboro)
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Goldsboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Goldsboro 2.5*
Reservation Options:
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Also Known As:
Holiday Inn Express Goldsboro Hotel Goldsboro
Holiday Inn Goldsboro

15 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (6)
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Hotel & grounds (1)
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Dining (3)
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Pool/beach area (3)
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Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Best Western Plus of Goldsboro, proud home of the Seymour Johnson Air Force Base, invites you to experience some good ole southern hospitality. Whether you are a professional business traveler passing through or coming to our area, or family vacationers looking for an affordable, and dependably comfortable hotel close to some of North Carolina s most beautiful beaches, Best Western Plus of Goldsboro, will be sure to deliver a high quality guest experience with excellent service. Goldsboro is centrally located in Wayne County, which is home to several wonderful and interesting attractions. We re just minutes from Seymour Johnston Air Force Base, a short drive to the Mount Olive Pickle factory, and less than two hours from Topsail Beach, and the Atlantic Ocean. Other area attractions include the Bentonville Civil War Battle Ground, the ECAP (formerly the George Whitfield) Sports Complex, Nahunta Pork, and you won t want to miss the beautiful Cliffs of Neuse State Park. Traveling with a precious furry companion? We gladly welcome pets!Planning a Wedding Reception, Family Reunion, Graduation Party, or other special event? We have the meeting space that you need, at a price you can afford! So come give us a look-see, you ll be glad you did. With our Can-Do Attitude and Service with a Smile, our Hospitality Team will be sure to exceed your expectations. ... more   less 
Number of rooms
122

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