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BEST WESTERN Gastonia

2.5 of 5 360 Best Western Ct, Gastonia, NC 28054
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BEST WESTERN Gastonia
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BEST WESTERN Gastonia
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89 reviews from our community

Traveler rating
    26
    22
    16
    12
    13
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22
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Vincennes, Indiana
Top Contributor
124 reviews 124 reviews
59 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here while on business in the area, was told they had recently renovated, rooms were clean and had an updated look and feel to them although they are TINY rooms. The location is right next door to a Texas Road House, a Cracker Barrel and a Waffle House so lots of food choices within walking distance. The breakfast selections... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Gastonia, responded to this review

Thank you for choosing our hotel for your recent visit to the Gastonia area. Your review of our facility is very important to us so we know of your experience. Thank you again for staying with us. More 

Oklahoma Cty, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Good value, breakfast was good and rooms were clean. Remodeling is in progress so that may account for some of the oddities. Don't get a room on the Highway side of the motel. Very loud traffic. I left my dog at home this year because they changed their policy on pets to no pets. I met dogs in the hallway... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Gastonia, responded to this review

I am so sorry for the confusion about pets, we are pet friendly. However, our website does not state that we are, so we will make those corrections and please know that your pet is welcome at our hotel. We appreciate your business and hope you will visit again soon. Again, we apologize for the misunderstanding. More 

Winterville, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I came to Gastonia with my son, my sister, and my niece for a funeral. It had been a while since I stayed in a Best Western. I usually stay in Choice Hotels because of their rewards program but the Comfort Suites was booked for the first night, so I found this Best Western online and booked two rooms for... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Gastonia, responded to this review

We are so glad your were happy with your stay but we are sorry for the reason you had to travel. We hope you stay with us made your time of grief less stressful.. Since you are a frequent stay at our competitor, we hope you will make the Best Western Brand one of you favorite places to stay. Your... More 

Atlanta
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 13, 2014

I booked this hotel for a one night stay. I arrived at the hotel after driving from Ashville around 8pm only to be told that the hotel was full and no rooms were available. The front desk clerk only said she was sorry and that all other hotels in the area were also booked and this was the 2nd overbooking... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Gastonia, responded to this review

I am so sorry that this happened to you. We sincerely apologize for the confusion with the reservation. This is not typical of our hotel nor our service. We will certainly address the situation so it does not happen again. More 

Travelers are raving about these Gastonia hotels

San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

I stay in 300 hotels a year, This is one of my favorites. The hotel has just been remodeled and is very nice. The price is very hared to beat in the area. One of the best hotel breakfast you will find. The front desk is very helpful and friendly . Many places to eat close. Cracker barrel,Texas Road house,... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Gastonia, responded to this review

Thank you for your review and rating of our hotel. As a seasoned traveler, I know it is good to find a hotel where you feel at home, we are proud to have you as a regular visitor. We appreciate your business and look forward to having you visit again soon. We wish you a safe and happy Holiday Season. More 

Bethlehem, United States
1 review
2 of 5 stars Reviewed November 30, 2014

Rate posted on outdoor sign 64.95 any room WRONG that rate was for 3 nights. Wifi did not work. A/C heater was dirty and cover would not stay shut. TV was not very clear no High Def. Not worth the $ 90. price.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Gastonia, responded to this review

Thank you for sharing your experience with us. I do apologize for the issue that you encountered during your stay. We will address this with our housekeeping staff and correct the issue. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again. More 

Fort Lauderale, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2014

This hotel is just finishing up a renovation project, the rooms are updated, the breakfast area looks great. The staff are all helpful caring people. I will be back in the area in a few months and will stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Gastonia, responded to this review

I really appreciate your taking the time to let us know of your recent experience .We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, and please stay with us again soon. More 

Lawrenceville, Georgia
Top Contributor
107 reviews 107 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed November 15, 2014

We decided at the last minute to book this hotel. Upon arrival, the hotel check-in clerk, Kay, was very helpful and friendly. We had read the reviews on Trip Advisor about the rooms located on the Interstate side being noisy. So, we requested a room on the opposite side. Wrong decision! Since the hotel only has two floors, we were... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Gastonia, responded to this review

Thank you for sharing your experience with us. I do apologize for the issue that you encountered with noise. Always let us know when you are disturbed by noise and we will do all possible to eliminate the problem or move you to a different location. On behalf of our entire staff, we thank you for choosing our hotel and... More 

Buford, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 10, 2014

Nice room, friendly front desk, and yummy breakfast! Stayed for a business trip but would recommend for a personal stay as well. And there was a Steakhouse right next door so dinner was very convenient. Will stay her again in the future!

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Gastonia, responded to this review

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out. I will pass your comments on to our staff, and we look forward to seeing you and again in the... More 

Gastonia, United States
1 review
4 of 5 stars Reviewed October 27, 2014

Everything was great, only there was constant popping noise in the hallway of my room and the remote control did everything but change the channel. LOL I just laughed at it and didn't worry about it. Pillows were a little too thick, but we cant please everyone all the time. I actually had a relaxing time and will definitely be... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Gastonia, responded to this review

I am so sorry about the mystery noise in the hallway and the remote. We have extra remotes so always let us know and we will gladly make the correction immediately. Thank you for your review and for choosing to stay with us. More 

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Additional Information about BEST WESTERN Gastonia

Address: 360 Best Western Ct, Gastonia, NC 28054
Phone Number:
Location: United States > North Carolina > Gastonia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Gastonia 2.5*
Number of rooms: 63
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Also Known As:
Best Western Executive Hotel Gastonia
Gastonia Best Western

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