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BEST WESTERN Gastonia

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360 Best Western Ct, Gastonia, NC 28054
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BEST WESTERN Gastonia
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112 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia, Pennsylvania
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for a week for a Thanksgiving vacation. Loved the hotel. Quiet especially when you have two small kids in tow and location is superb. Very close to restaurants and shopping places.

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Harlingen, Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This is an adequate motel when you compare surrounding properties and prices. Other motels in the vicinity are better, but pricier. Our room was adequate, but noisy. With that said, it is summer with kids and such. The breakfast was good with plenty of choices. The staff was friendly and helpful. As the old saying goes, "You get what you... More 

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THESALESOFFICE, Director of Sales at BEST WESTERN Gastonia, responded to this review

Great and fair review, thank you! It was a pleasure hosting you and we do hope to do so again in the very near future. More 

1 review
2 of 5 stars Reviewed 2 weeks ago

My husband and I booked this hotel for our road trip because it was pet friendly. The cost per night was pretty reasonable and it also had a couple restaurants within walking distance too. We didn't realize until we got here that this location doesn't have an elevator which made it difficult to bring our luggage up to the room.... More 

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THESALESOFFICE, Director of Sales at BEST WESTERN Gastonia, responded to this review

Thank you for your review and I hope you are having wonderful travels. You are correct our hotel does not house an elevator due to its size, the majority of our guest rooms are housed on the main floor. Occupancy and pet rooms do require a small climb in stairs. The hotel is newly renovated and we must respect all... More 

Travelers are raving about these Gastonia hotels

New Brunswick, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 31, 2015

This is the worse Best Western hotel I stayed in a couple of years. Some hotels may be older than this, but this one is not clean. The bathroom towels are not clean - we noticed some even with hairs (from previous customers?), color looks old. The bed sheet is not clean either (with gray color spots on it!). Trust... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
THESALESOFFICE, Director of Sales at BEST WESTERN Gastonia, responded to this review

Hello and thank you for your review. I am so sorry to hear of your disappointment, this certainly is not common. In fact our scores on cleanliness rank high with the brand. This does not however take away from our failure on delivery to you. I will be reviewing this with housekeeping today and make immediate adjustments as needed. We... More 

1 review
4 of 5 stars Reviewed May 30, 2015

Kay at front desk was friendly and accommodating with my requests. I plan to stay here on future travels to this area. Altho highway noise was at times rather loud. Which could have been reduced by replace missing weather stripping on door.

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THESALESOFFICE, Director of Sales at BEST WESTERN Gastonia, responded to this review

Thank you for your kind review about our staff. I do hope you shared your feedback at check out in regards to noise control, it would be our pleasure to correct this. May I also suggest requesting a room on our 2nd or 3rd floor at your next visit for optimal silence. Cheers More 

Myrtle Beach, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

This is a perfect Best Western for your stay in the Gastonia area. Cracker Barrel & Waffe House in parking lot Staff very nice & friendly. Vending machines outdated a bit but I felt safe & secure in both room and parking lot

Review collected in partnership with Best Western

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at BEST WESTERN Gastonia, responded to this review

Thank you so for much for review, as per your valuable feedback we will look at making some vending updates. Cheers and safe travels More 

Manhattan Beach, California
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 23, 2015

Unable to find the hotel, I called on my cellphone. Their phone rang at least 12 times before being answered by a machine, which offered to connect us with an operator. Phone rang 5 more times before operator answered. When we arrived around 5 p.m.,, no one at front desk for about 5 minutes. Breakfast is served until 9, but... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at BEST WESTERN Gastonia, responded to this review

I am sorry you were unable to find us as we easily visible off Interstate 85 at exit 20. We did have the pleasure of hosting you over one of our cities and surrounding areas busiest weekend the NASCAR / Coca Cola 600. I happy to hear the room was quite and do apologize for the lengthy wait time on... More 

Ormond Beach, United States
1 review
4 of 5 stars Reviewed May 22, 2015

Newly renovated INN. Three restaurants within 3 minute walk. Takes pets. The noise is from Interstate 85, not too bad if on the front of the Inn. Easy access to Interstate. I would stay here again. The locals say the Waffle House is a place NOT to go. They say it can get ruff in there at times. We did... More 

Review collected in partnership with Best Western

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THESALESOFFICE, Director of Sales at BEST WESTERN Gastonia, responded to this review

Thank you for recognizing our renovations. The Waffle House is a great place to dine however it is also popular around the state for late night/early morning dining as it is 24 hours of service. More 

Spartanburg, United States
1 review
5 of 5 stars Reviewed May 20, 2015

Having stayed at BEST WESTERN from Miami to DC and across TN they have been the most reliable from one to the next . Others just do not make me as welcome as Best Western . The times we travel I always try to find the closest Best Western and use them if we can.

Review collected in partnership with Best Western

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at BEST WESTERN Gastonia, responded to this review

Thank you for the positive review about our brand, we appreciate your business and look forward to hosting you again. More 

1 review
4 of 5 stars Reviewed May 10, 2015

The hotel staff was more than accommodating and extremely friendly! The rooms were CLEAN; by far the cleanest I have ever experienced. Bathrooms were spotless, showers were beyond amazing and the HOT breakfast was perfect. Will definitely be staying again and recommending to my friends. Our stay with our 9 month old son was very pleasant! THANK YOU Best Western.... More 

Was this review helpful? Yes
THESALESOFFICE, Director of Sales at BEST WESTERN Gastonia, responded to this review

And you are extremely kind! Thank you for your wonderful review about our newly renovated hotel. It was our pleasure to host you and we look forward to welcoming those friends and family you refer. Cheers More 

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