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Courtyard by Marriott Gastonia

3.0 of 5 1856 Remount Road, Gastonia, NC 28054
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Certificate of Excellence 2014
Courtyard by Marriott Gastonia
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Courtyard by Marriott Gastonia
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123 reviews from our community

Traveler rating
    57
    34
    21
    8
    3
See reviews for
35
17
7
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

A hotel that finally has it right! I would like to thank all the staff especially Joney. I had a last minute trip due to a tragedy. Not only was I welcomed, but with open arms. Thank you for the clean rooms comfortable beds and a reasonable price during a difficult time and giving our family a home away from... More

Was this review helpful? Yes
TheHotelGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Dear Rachel F, Thank you for staying with us and sharing your experience with the online viewers.I am glad we were able to provide you a warm and comfortable stay during the difficult time you and your family were going through due to the sudden tragedy. It was wonderful to know that you loved our facilities and services we had... More

2 reviews
5 of 5 stars Reviewed 1 week ago NEW

My husband and I were recent guests at the Courtyard. We were greeted with a warm, friendly smile by Jansen at the Front Desk. Jansen was extremely professional and attentive; a true asset to Marriott. Being in the hospitality business, professionalism and custom service is key around the clock. Jansen and staff were superb! My husband and I will definitely... More

Was this review helpful? Yes
TheHotelGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for choosing the Courtyard Gastonia. We were pleased to hear that you and your husband enjoyed your stay with us. I appreciate your kind compliments about my staff and their service. All our staff are our greatest assets and staff like Jansen help us shine even more. Thank you for recognizing her and please be assured that I... More

1 review
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one night, because it was close to a company I was visiting and the price was reasonable. The staff are polite and friendly. The bar is poorly stocked with most of the displayed bottles not available. There is no restaurant and breakfast is a very simple choice, with prepackaged coffee from Starbucks. My gripe... More

Was this review helpful? Yes
TheHotelGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Dear Christopher B, Thank you for choosing the Courtyard Gastonia for your stay. I would like to personally apologize for the Bistro not having the items as displayed. I will speak to the food and Beverage Dept head to see what went wrong. The air conditioning issue you faced in your room has been taken care by the maintenance department... More

Newport News, Virginia
Top Contributor
104 reviews 104 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is near the Interstate easy to get to. Rooms were a good size and clean. The only downsize is there is no counter space next to the sink and our toilet when flushed was very loud, I imagine someone outside could hear it. there are a lot of nice restaurants less than a couple miles away The hotel is... More

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TheHotelGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for sharing your review of your stay at the Courtyard Gastonia. We were pleased to know that you enjoyed your recent trip here. As you mentioned, our location is in a great place to stay - there are many restaurants and shopping options to choose from within minutes.I was pleased to read that our rooms, services, facilities met... More

Belleview, Florida
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 19, 2014

Clean big rooms, comfy bed, high pressure shower, really nice sitting area out back with large fire pit and furniture. The bistro in lobby has yummy food and drinks all day and late at night. Would definitely stay here again if traveling through area!

Was this review helpful? Yes
HotelMngerGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for staying with us Lisakae, and taking the time to write such a wonderful review for the online travelers. We appreciate your comments about how much you enjoyed your stay with us. We are delighted to know that your room was comfortable and maintained in good condition and that it lived up to your expectations. That is what... More

NC
Top Contributor
68 reviews 68 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 19, 2014

Just stayed here for one night, but the experience was great. The room was very clean with modern furnishings. It is conveniently just off I-85, but far enough from the highway that you don't hear any traffic noise. The two-head shower was neat. They have a bar in the afternoon/evening and it is also open for breakfast in the morning.... More

Was this review helpful? Yes 2
HotelMngerGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for your recent stay Tarheel74, and thank you for your feedback with fellow online reviewers. We are so pleased you enjoyed your stay at the Courtyard Gastonia and your comments were wonderful to read. We look forward to welcoming you back soon. Please travel safe! Emi Grigg General Manager More

Shreveport, Louisiana
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 2, 2014

Stayed 2 nights and was really surprised to find no coffee available during the afternoon (other than making it in our room). As some seniors do, we enjoy sitting in the lobby mid-afternoon with family / friends, or just the two of us, and have a cup of hot coffee. We have traveled many years staying in many hotels, and... More

Was this review helpful? Yes 1
HotelMngerGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you so much for sharing your recent review Sheila P, of the Courtyard Gastonia. Please accept my sincere apology that we let you down during your recent stay as we pride ourselves on service excellence. We take observations such as yours to heart and utilize them to learn from. We have adjusted our policies and procedures so that we... More

Connecticut
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 30, 2014

My son was playing in the American Legion World Series in Shelby, NC and I stayed here for the weekend. It was about 20 miles from Shelby but everything about this Courtyard was great! The premises and room was clean and comfortable. Great place and great rates!

Was this review helpful? Yes 2
HotelMngerGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for your review Hedogirl and we are pleased you enjoyed your stay at the Courtyard Gastonia. We look forward to welcoming you back soon. Please travel safe! Emi Grigg General Manager More

Denver, Colorado, United States
Top Contributor
101 reviews 101 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed August 21, 2014

Just not quite up to par. Check in to find wash cloth on floor, Room was hot and I called down to be told nothing they could do, air was on Auto and came on every 20 minutes. Limited choices for paid breakfast. I felt like the front desk was rude. Internet so poor, I had to use my hub.... More

Was this review helpful? Yes
HotelMngerGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you Mary,for choosing the Courtyard Gastonia for your recent stay and sharing your observations which were very concerning to us. It always saddens me to hear such feedback as this is far from the image that we like to portray to guests like yourself. I do take these concerns, negative or positive and use them as a learning tool... More

London, ON
Top Contributor
50 reviews 50 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 17, 2014

We had a hard time finding a room the was 'special' in Gastonia so we settled on this Marriott Courtyard. It was a nice clean place and the service was good. No complaints. Their lobby is newly decorated and modern. For an overnight stop, this place is good.

Was this review helpful? Yes
HotelMngerGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Dear guest, Thank you for choosing my hotel for your accommodation needs recently. I am glad you had a very pleasant stay and do hope you will return and stay with us again in the near future. Emi Grigg General Manager More

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Additional Information about Courtyard by Marriott Gastonia

Address: 1856 Remount Road, Gastonia, NC 28054
Location: United States > North Carolina > Gastonia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Gastonia 3*
Number of rooms: 124
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Also Known As:
Courtyard By Marriott Gastonia Hotel Gastonia
Courtyard Gastonia
Gastonia Marriott
Gastonia Courtyard

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