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Courtyard by Marriott Gastonia

3.0 of 5 1856 Remount Road, Gastonia, NC 28054
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Certificate of Excellence 2014
Courtyard by Marriott Gastonia
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Courtyard by Marriott Gastonia
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137 reviews from our community

Traveler rating
    63
    39
    22
    9
    4
See reviews for
38
18
8
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We are here and they have 4 parties going right now. The front desk is pathetic and isn't stopping them. They won't help. This hotel is hell. Stay away. Please. Worst hotel ever. I have never experienced anything like this. Marriott, this is pathetic. You're allowing 20+ kids in a room.

Was this review helpful? Yes
TheHotelGM, Assistant General Manager at Courtyard by Marriott Gastonia, responded to this review

I would like to thank you for choosing to stay with us, however I am extremely sorry that we failed to provide you with a tranquil and comfortable stay. This is not how we normally take care of our guests and unfortunately your experience with our hotel was not good. I am glad that I could talk things over with... More 

Top Contributor
168 reviews 168 reviews
19 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just stayed for 2 days in a business trip. Got a great deal through one of the price discount programs. The hotel was very clean and very convenient and the staff extremely friendly. The room was quiet and Internet signal reliable. Very pleased.

Was this review helpful? Yes
TheHotelGM, Assistant General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for choosing us for your accommodation needs on your recent business visit to the Gastonia area. I am delighted to hear that you enjoyed and were happy with our clean facilities, quiet room and the internet service. It is most rewarding to learn that our hospitality is appreciated by our guests and I will be sure to thank... More 

Senior Contributor
26 reviews 26 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for business. Clean and well run, friendly staff, good quality cafe. Fast free internet (much faster than other Courtyards). Only complaint was the lack of soundproofing. You can and will hear everything going on around your room, in the hallway, upstairs etc. Bring a good pair of ear-plugs if you want to get any sleep.

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TheHotelGM, Assistant General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for being our guest on your recent business visit to the Gastonia area and for sharing your positive review on TripAdvisor. We are delighted to hear that you found our facilities clean and well-managed and that our associates provided you with friendly service. It’s great that you were able to enjoy our fast Internet service and the Courtyard... More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

When I travel between Atlanta and the Raleigh, NC area, I sometimes spend the night at this Courtyard location, at the New Hope Road exit off I-85. Since my last visit, the place has upgraded with a Starbucks and flat screen TV with many Direct TV channels. The staff is very accommodating. Received a good rate . Plumbing in my... More 

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TheHotelGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for your review and recommendation of the Courtyard Gastonia, and we are so pleased to hear that you consider us to be a “reliable and affordable” stopover. As you mentioned, our location is in a great place to stay – many of our guests choose us because we are so conveniently close to the I-85 and have many... More 

Atlanta, Georgia
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am a fan of Marriott and usually choose them when I can. I drove a friend to a job interview three hours away from where we live. We did not have a reservation anywhere and decided on the Courtyard. Marriott is usually very consistent in every area. The location was great, the place was clean, and staff was friendly.... More 

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TheHotelGM, Asst. General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for staying with us on your recent visit to the Gastonia area. I’m glad you liked our location, clean facilities and the staff, but I apologize for the issues with the HVAC unit in your room that made your stay less than perfect and gave you a sleepless night. As with most mechanical and technical equipment, maintenance issues... More 

Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in Gastonia for a meeting and chose this hotel because it's a Marriott and they are my preferred brand. The room seemed a little worn (mattress, sink area & tub/shower were all dated) but worked for a night. The double-headed shower was great and I noticed that the shower curtain was nice & thick too so I didn't... More 

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TheHotelGM, Assistant General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for taking the time to provide us with your feedback. I am pleased that you received great service and hospitality during your stay with us and that you were happy with the location of the room allotted to you. Here at the Courtyard Gastonia, our goal is to make travel less complicated and more personalized and I’m glad... More 

Bulgaria
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel, in a very good location, close to I-85 just before Charlotte. Good option for business travelers or someone in a hurry, who doesn't want to go into the city. Close to multiple shopping centers, a large mall, Target store, restaurants, etc. The rooms are clean, showers feature double heads, and the AC didn't bother me at night. There's... More 

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TheHotelGM, Asst. General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for choosing to stay with us on your recent visit to the Gastonia area, and we’re glad we were able to provide you with a great stay. We know that our convenient location is one of the reasons why many of our guests choose us; we are close to the I-85 and many shopping, eating and entertainment options.... More 

Salisbury, North Carolina, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Love staying here. Love the new decor and restaurant. Room is spacious and clean. My family and I stay here often for business. Jonay is great and always take care of our needs. Lots of restaurants and family fun activities close to hotel. I would recommend this hotel to all my friends.

Was this review helpful? Yes
TheHotelGM, Asst. General Manager at Courtyard by Marriott Gastonia, responded to this review

We love to hear when our guests refer us as their 'second home'. Thank you for always choosing to stay with us on your business trips and for your wonderful comments. We are glad to have been able to impress you with our updated look and excellent service. I am glad that our clean facilities, restaurant and friendly service allures... More 

Nashville, Tennessee
Contributor
13 reviews 13 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Marriott had new decor, a cafe, very attentive staff, and spacious, well appointed rooms. We upgraded to a suite, and I swear it was 1,000 square feet! Restaurants nearby and easy access to highway. Go to place for visiting our folks in NC. Oh yeah, the shower in room 240 has a double head! Shower of power!

Was this review helpful? Yes
TheHotelGM, Asst. General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for taking some of your valuable time to write a favorable review on TripAdvisor. We are extremely delighted to see that you enjoyed our updated facilities and were happy with our convenient location close to the highway and restaurants, your spacious and well-equipped suite, dual shower heads in the bathroom, and above all, the hospitality of our staff.... More 

locust grove
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Courtyard is a nice hotel in a very convenient location for travelers on I95. The room was comfortable and clean. However, when we were checking in, the person on the desk said that we could not have our request for a room with 2 beds since we made the reservation through Priceline. Priceline does NOT choose the type of... More 

Was this review helpful? Yes
TheHotelGM, Assistant General Manager at Courtyard by Marriott Gastonia, responded to this review

We are glad that you chose to stay at the Courtyard Gastonia during your recent visit. I am truly sorry for the inconvenience caused during your check-in. At times there are issues while using a third party for booking. We would recommend that you call our hotel to make your bookings in future. I am glad that we were able... More 

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Additional Information about Courtyard by Marriott Gastonia

Address: 1856 Remount Road, Gastonia, NC 28054
Location: United States > North Carolina > Gastonia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Gastonia 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Courtyard By Marriott Gastonia Hotel Gastonia
Courtyard Gastonia
Gastonia Marriott
Gastonia Courtyard

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