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Courtyard by Marriott Gastonia

3.0 of 5 1856 Remount Road, Gastonia, NC 28054
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Certificate of Excellence 2014
Courtyard by Marriott Gastonia
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Courtyard by Marriott Gastonia
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119 reviews from our community

Traveler rating
    55
    34
    20
    7
    3
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34
16
7
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belleview, Florida
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Clean big rooms, comfy bed, high pressure shower, really nice sitting area out back with large fire pit and furniture. The bistro in lobby has yummy food and drinks all day and late at night. Would definitely stay here again if traveling through area!

Was this review helpful? Yes
NC
Top Contributor
65 reviews 65 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just stayed here for one night, but the experience was great. The room was very clean with modern furnishings. It is conveniently just off I-85, but far enough from the highway that you don't hear any traffic noise. The two-head shower was neat. They have a bar in the afternoon/evening and it is also open for breakfast in the morning.... More

Was this review helpful? Yes 2
HotelMngerGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for your recent stay Tarheel74, and thank you for your feedback with fellow online reviewers. We are so pleased you enjoyed your stay at the Courtyard Gastonia and your comments were wonderful to read. We look forward to welcoming you back soon. Please travel safe! Emi Grigg General Manager More

Shreveport, Louisiana
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 2, 2014

Stayed 2 nights and was really surprised to find no coffee available during the afternoon (other than making it in our room). As some seniors do, we enjoy sitting in the lobby mid-afternoon with family / friends, or just the two of us, and have a cup of hot coffee. We have traveled many years staying in many hotels, and... More

Was this review helpful? Yes 1
HotelMngerGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you so much for sharing your recent review Sheila P, of the Courtyard Gastonia. Please accept my sincere apology that we let you down during your recent stay as we pride ourselves on service excellence. We take observations such as yours to heart and utilize them to learn from. We have adjusted our policies and procedures so that we... More

Connecticut
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 30, 2014

My son was playing in the American Legion World Series in Shelby, NC and I stayed here for the weekend. It was about 20 miles from Shelby but everything about this Courtyard was great! The premises and room was clean and comfortable. Great place and great rates!

Was this review helpful? Yes 2
HotelMngerGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for your review Hedogirl and we are pleased you enjoyed your stay at the Courtyard Gastonia. We look forward to welcoming you back soon. Please travel safe! Emi Grigg General Manager More

Denver, Colorado, United States
Top Contributor
84 reviews 84 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 21, 2014

Just not quite up to par. Check in to find wash cloth on floor, Room was hot and I called down to be told nothing they could do, air was on Auto and came on every 20 minutes. Limited choices for paid breakfast. I felt like the front desk was rude. Internet so poor, I had to use my hub.... More

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HotelMngerGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you Mary,for choosing the Courtyard Gastonia for your recent stay and sharing your observations which were very concerning to us. It always saddens me to hear such feedback as this is far from the image that we like to portray to guests like yourself. I do take these concerns, negative or positive and use them as a learning tool... More

London, ON
Top Contributor
50 reviews 50 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 17, 2014

We had a hard time finding a room the was 'special' in Gastonia so we settled on this Marriott Courtyard. It was a nice clean place and the service was good. No complaints. Their lobby is newly decorated and modern. For an overnight stop, this place is good.

Was this review helpful? Yes
HotelMngerGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Dear guest, Thank you for choosing my hotel for your accommodation needs recently. I am glad you had a very pleasant stay and do hope you will return and stay with us again in the near future. Emi Grigg General Manager More

New York City, New York
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 14, 2014

After 8 hours on the road, this Courtyard was a heavenly place to spend the night before getting back on the road. Great front desk staff, well-stocked Marketplace, comfy beds, and the 2 head shower was great! Easy to get to from the highway and very reasonably priced.

Was this review helpful? Yes
HotelMngerGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for staying with us NYPNYC, and taking the time to write your review. We appreciate your comments about how much you enjoyed your stay with us. Please note that we are in the process of finishing up our Lobby Renovation and offer a dinner option with a full bar. Please travel safe and hurry back and see us... More

Champaign-Urbana, Illinois
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 29, 2014 via mobile

Despite sending several confirming messages, our nearby hotel sold our room to someone else. So, unexpectedly we arrived at the Courtyard. The front desk host, Angel, was indeed an Angel as she carefully worked around every hurdle to get us a room for our three-day stay. Angel's co-worker at the front desk was equally cheerful and welcoming. The hotel was... More

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HotelMngerGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for your stay VetteRunner, at the Courtyard Gastonia. We were pleased to hear you enjoyed your stay and thank you for your kind compliments about our staff, especially Angel. Please be assured I will pass on your comments onto her. We do hope to welcome you back soon! Please travel safely! Emi Grigg General Manager More

New York City, New York
1 review
5 of 5 stars Reviewed July 25, 2014

A Wonderful Find. Simple clean and cheerful. Emi and her team bend over backwards to provide good customer service. We had a reservation issue and Emi worked it out. Great pillows. Breakfast was great. I love Smoothies and they made mine to order. Thanks Emi!

Was this review helpful? Yes
HotelMngerGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for your review and choice to stay with us Pallama. We are so pleased to hear you enjoyed your stay and your compliments was a pleasure to read. I am delighted to hear you were thoroughly spoiled by our team and we look forward to welcome you back very soon. Travel safe! Emi Grigg General Manager More

1 review
5 of 5 stars Reviewed July 2, 2014

Great hotel, I've stayed there multiple times over the last 3 months. Staff is very friendly and helpful, shower with two heads are awesome!!! Jonay at the front desk always goes above and beyond to make you feel welcome.

Was this review helpful? Yes
HotelMngerGM, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you Jean Francois for choosing the Courtyard Gastonia for your stay once again. We understand what the Courtyard travelers expect: a clean hotel with exceptional, friendly service. I'm excited that we continue to meet your expectations and the best compliment a guest can give to a General Manager is to return for another stay. I hope you are a... More

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Additional Information about Courtyard by Marriott Gastonia

Address: 1856 Remount Road, Gastonia, NC 28054
Location: United States > North Carolina > Gastonia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Gastonia 3*
Number of rooms: 124
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Also Known As:
Courtyard By Marriott Gastonia Hotel Gastonia
Courtyard Gastonia
Gastonia Marriott
Gastonia Courtyard

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