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Courtyard by Marriott Gastonia

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1856 Remount Road, Gastonia, NC 28054
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1 room 1 adult
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Courtyard by Marriott Gastonia
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183 Reviews from our TripAdvisor Community

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Ballwin, Missouri
Level Contributor
257 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed December 16, 2015

I hate to be critical of a Courtyard as I tend to stay at them frequently, but this experience fell a little short of others. The room was nice enough, and it was quiet, but the internet was the worst I've experienced at a hotel property in years. It impacted my ability to take care of some things that I... More 

Helpful?
1 Thank Boat-Captain
ManagerX1, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for your stay and your review. It is our goal that every guest leaves 100% satisfied and I regret that this was not the case for you. Please accept my apologies for the slow internet service you experienced during your visit. I will discuss your concerns with my Engineering team to see how we can make this better... More 

Schertz, Texas
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 11, 2015

After a long drive from Texas to North Carolina, it was nice to lay down and relax in the property. I even booked a second room for family member at the last minute. They honor military discount rates as well.

Helpful?
Thank V F
ManagerX1, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for staying with us at the Courtyard Charlotte Gastonia and for taking the time to write a review about your stay experience. We are glad that you loved your accommodations and that you had a restful stay. We are also delighted to hear that you enjoyed our excellent front desk service. We appreciate all of your wonderful comments... More 

Albemarle, North Carolina, United States
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 30, 2015

Kimberly and Amina are the best , they are the main reason i have stayed here 100 nights this year The facility is really nice and at a great location it is in agreat location ,,but the staff makes it all worth it

Helpful?
Thank Rick P
ManagerX1, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for staying with us frequently at the Courtyard Charlotte Gastonia and for giving us your perfect ratings. We are pleased to hear you enjoyed your visit once again and we appreciate you for your kind compliments about Kimberly and Amina. Please be assured that we will share your positive comments with them. We take great pride in delivering... More 

Gatlinburg, Tennessee
1 review
5 of 5 stars Reviewed November 28, 2015

so glad we got a room here instead of staying with family this year. donna at the front desk spent Thanksgiving afternoon with us, making sure no one's beer ran dry and there was fresh popcorn as we watched football in the lobby and had a good time. Room was comfortable, indoor pool was good for the kids.

Helpful?
Thank David T
ManagerX1, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for staying with us at the Courtyard Charlotte Gastonia and for taking the time to write a review regarding your stay. We are glad that you loved our comfortable accommodations as well as our pool facility. We are delighted to read that Donna took such good care of you and we appreciate you recognizing her for a job... More 

Cleveland, Ohio
1 review
4 of 5 stars Reviewed November 7, 2015

My family and I stayed at this hotel for a couple of weeks. It is clean and comfortable. Business groups stay here and give the place a hopping vibe. Alicia and Beverly are standouts, doing a wonderful job at the bistro and front desk respectively.

Helpful?
Thank EV1450
OpsManager123, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for your recent stay at the Courtyard Gastonia and for the generous four star rating. We are pleased to hear that you enjoyed staying here and that you loved our immaculate and comfortable accommodations. It is a delight to hear that Alicia and Beverly took such good care of you and your family. Thank you for your kind... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 23, 2015

I took a road trip in October 2015. This was one of my stops. I was delighted with the room. It was large, clean, newly redecorated, quiet and very pleasant. After unpleasant rooms at another chain the two night before, this was heavenly. I was delighted that the desk and chair actually were the right height for easy use--often the... More 

Helpful?
Thank N M
OpsManager123, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for sharing your experience with fellow travelers online regarding your recent stay at the Courtyard Gastonia. We are glad that you thoroughly enjoyed staying with us and that you loved our modern well-maintained rooms. It is also pleasing to hear that you relished the food at the Bistro and we appreciate all of your wonderful comments. We hope... More 

Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed October 20, 2015

Alicia and Geanette of the Starbucks inside the Courtyard Marriott provided excellent services to me. Alicia prepared a Venti Skinny Vanilla Latte for me that was perfect! Alicia was so sweet in her demeanor. Thank you for being so upbeat early in the morning!

Helpful?
Thank marybr379
OpsManager123, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for staying at the Courtyard Gastonia while on a business trip. We are glad that you had a wonderful time at our hotel and at Starbucks. It is nice to hear that you enjoyed the service there and thank you for your kind compliments about Alicia. Please be assured that I will pass your comments to her and... More 

Atlanta, Georgia
Level Contributor
6 reviews
4 of 5 stars Reviewed October 14, 2015

Everyone was very friendly and helpful. The room was very nice and the mattresses were very comfortable. The only thing was it was assumed we were part of a wedding party that was also staying there but we weren't.

Helpful?
Thank Gertrude562015
OpsManager123, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for your resent stay with us and taking the time to write about your positive experience at the Courtyard Gastonia. We take great pride in delivering excellent Marriott service and comments like yours assures me that we are on the right track. We host quite a bit of weddings and my apologies that we assumed that you are... More 

Salt Lake City, Utah
Level Contributor
134 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed October 12, 2015

The hotel was sold out the night we were there. Staff told us we couldn't get the room we had booked months in advance, but when we opened the door to the room, it was just what we wanted. Seemed the staff needed more training. The place is well used, and the room showed some wear.

Helpful?
Thank CLC48
OpsManager123, General Manager at Courtyard by Marriott Gastonia, responded to this review

Thank you for sharing your review. I am pleased that you enjoyed your overall stay with us and that the room turned out to be just what you wanted after all. We truly appreciate your observations, which I will use in ongoing training to better our staff. We do hope to have another opportunity of welcoming you again. Thank you,... More 

Stockton Springs, Maine
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 10, 2015

We were here for a family wedding nearby. With family from Maine to Texas to California this was a nice place to relax, unwind and catch up in between the festivities. Very clean, nice, huge lobby area with lots of seating areas. We could get together and there was plenty of room and privacy for other guests. We did not... More 

Helpful?
Thank LML04981
OpsManager123, General Manager at Courtyard by Marriott Gastonia, responded to this review

We appreciate your great review and we are happy to hear you and your family had a wonderful, fun-filled stay at the Courtyard Gastonia. It was a pleasure to know that you were impressed with our beautiful property, especially the lobby area and that you and your family were able to enjoy everything we have to offer. Thank you so... More 

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