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Comfort Suites

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1874 Remount Rd., Gastonia, NC 28054
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Best prices for: 1 room 1 guest
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101 Reviews from our TripAdvisor Community

Traveler rating
    40
    35
    12
    13
    1
See reviews for
31
21
8
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (37)
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There are newer reviews for Comfort Suites
See the most recent reviews
1 review
5 of 5 stars Reviewed January 4, 2013

Rooms were clean, breakfast was good. And price was great. But even all those things took a backseat to the wonderful people that work there, you can tell, They have pride In their job. They go out of their way to help you, with a smile on their face. If I go back through that town, I would stay again.

Was this review helpful? Yes
Bradley T, General Manager at Comfort Suites, responded to this review

Thank you for taking your time to give a review of your stay at the Comfort Suites-Gastonia. It was fully my pleasure to read this review, because of the complimenting statements about my staff. My staff is the greatest asset I have and to hear a guest say that you can tell they take pride in their jobs, it tells... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 19, 2012

We booked this hotel through our credit card points and we hardly used our points for this hotel. For being this cheap, it was better than what we expected. It was super clean, and big. It had a small refrigerator and a microwave, and a nice flat screen TV. The area had couple of fast food restaurants so it was... More 

Was this review helpful? Yes
Bradley T, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to give our hotel a review. It was very pleasant to hear of your experience that you had at our hotel. It is in our goal to have the best hotel at the best rate in the city of Gastonia, and it sounds as if we are accomplishing that goal. In regards to the... More 

Swannanoa, North Carolina
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 7, 2012

I was very pleasantly surprised at this wonderful hotel in Gastonia, NC not too far from the Charlotte airport. It is right off I-85 and convenient for travel. The entire place must have been renovated recently. I asked an employee and was told the renovation was about a year ago. The entrance, lobby, hallways, breakfast area and all the common... More 

Was this review helpful? Yes 1
Bradley T, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to provide your feedback from your past stay. From reading your review, we would like to thank you for noticing the work that we have placed into our hotel to provide the best for our guest. Our ownership takes a lot of pride in our hotel and we continue to make improvements so that... More 

philadelphia
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 2, 2012

i had to stay in gastonia recently because of a death in the family. they were so easy to work with, from the super fast check-in, to having to add an extra night because of hurricane sandy, and an equally fast check out.the bed was big and comfy, too. staff was nice to talk to and helpful with directions when... More 

Was this review helpful? Yes
Bradley T, General Manager at Comfort Suites, responded to this review

I would like to start off with giving our condolences on your loss. It is nice to hear under the circumstances for staying at our hotel that our staff was able to accommodate to you in such a great fashion. It is also great to hear that you are a loyal Comfort Suites Guest. The Comfort Suites brand is one... More 

1 review
5 of 5 stars Reviewed October 11, 2012

I was in town for a family reunion and we chose this hotel because off the buffet breakfast..the rooms were very modern and the staff was very helpful. I will defiantly new back when I go to visit family......

Was this review helpful? Yes
Bradley T, General Manager at Comfort Suites, responded to this review

Thank you very much for providing your feedback of your past stay with the Comfort Suites-Gastonia. We appreciate that we were able to accommodate to your family for your reunion. We are a great selection for this type of group, because we have the largest rooms, the biggest complimentary breakfast, and an eager to please staff. We look forward to... More 

Lawrenceville, GA
Top Contributor
144 reviews 144 reviews
45 hotel reviews
80 helpful votes 80 helpful votes
2 of 5 stars Reviewed October 9, 2012

The first room we were assigned to in late July did not have AC that worked and the freezer had flooded in the fridge so there was water throughout it. Went back to the desk, had to wait through 3 other guest checking in (15 min) to get next room. It did have working AC but no fridge at all,... More 

Was this review helpful? Yes
Bradley T, General Manager at Comfort Suites, responded to this review

Thank you very much for providing your feedback of your past stay at our hotel. I would like to apologize for the inconveniences that you served during your 1 night stay at our hotel. We typically do not have these issues with our hotel, where we would have to change the guest’s room, let alone 3 times. Since your stay... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2012

My wife and I stayed at this hotel on our way back to Tennessee. First thing that surprised me was the rate. Compared to the other hotels, which we checked, the rate was by far the best. Great location, and we were automatically greeted by Megan. She was very nice and even suggested a great restaurant, nicks. The room was... More 

Was this review helpful? Yes 1
Bradley T, General Manager at Comfort Suites, responded to this review

Thank you very much for the complimenting review of our hotel. It is nice to hear that you enjoyed your stay, and even more appealing to hear that one of my staff members made your experience even better. Our biggest asset is our employees and it is always good to hear that they are paying off for our guests. Thanks... More 

Knoxville, Tennessee
1 review
2 of 5 stars Reviewed September 27, 2012

Stayed at this hotel last weekend and had several issues which were reported to the desk staff and they made little attempt to correct them. Upon check out, I was told by the desk staff that the "corporate office" didn't like it when the staff made discounts or refunds so he offered me a discount for a future stay -... More 

Was this review helpful? Yes
Bradley T, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to post a review of your stay with our hotel. It is disheartening to hear your experience at our hotel. There are a few discrepancies that need to be addressed, first being that our “corporate office” doesn’t frown on refunds or adjustments. It is a shared goal between the property and our corporate office... More 

N.C.
Contributor
12 reviews 12 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed September 21, 2012

When booking this room online, because it was priced much higher than the other hotels at $199, I thought it would be something special. I thought I would treat my husband and I to something special as I normally would not spend that much on a room. We were expecting something extra nice for that price. We arrived to the... More 

Was this review helpful? Yes 1
Bradley T, General Manager at Comfort Suites, responded to this review

Thank you for expressing your opinion of your stay at our hotel. I am sorry that you did not feel that the value was not equitable to the price you had paid. With seeing the referenced rate I automatically know that you stayed during the timeframe of the Democratic National Convention of 2012. The rate that was charged for this... More 

Los Gatos, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2012

I have stayed here twice in the last year, once an overnight and once for a week. I just had one of our employees stay for a full month. Our experience at this location is excellent. Our rooms have been very clean and the staff is friendly, very helpful. Everything in the hotel works flawlessly, great wireless, great breakfast. Look... More 

Was this review helpful? Yes 1
Bradley T, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to post a review of your stay at our hotel. We greatly appreciate the complementing review. You are 100% correct we are a great selection for any corporate guest. We have the best rates, easy to use high speed wireless, more workspace, and a complimentary breakfast buffet to start the day. Thanks again for... More 

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