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All 16 Gastonia hotels

Comfort Suites

2.5 of 5 Hotel   |   1874 Remount Rd., Gastonia, NC 28054
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Ranked #4 of 16 hotels in Gastonia
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Karen W Greensboro, North Carolina, United States
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70 people have reviewed this hotel

Traveler rating
    33
    21
    7
    8
    1
See reviews for
19
13
7
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Greensboro, North Carolina, United States
Top Contributor
60 reviews 60 reviews
58 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Just that my room smelled of mold. I really hated that.. but other than that the bed was great. Breakfast was awesome. I only dealt with THE night auditor . He was great... I also think they should clean the AIR CONDITIONING FILTERS. as I worked in QA in a hotel.. I kinda know why some smells are there. Oh... More

Was this review helpful? Yes
Stephanie M, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time to write a review of your recent stay. I love reviews like this one, because they give me specific feedback on how to make our guest experience even better. I apologize for any inconvenience that you may have experienced and have spoke with maintenance to make sure that this does not happen again in... More

Milford, OH
Top Contributor
96 reviews 96 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago

When our room with two beds "disappeared" during check-in, we should have looked elsewhere, but we were tired after a long day's drive. They knew we needed two seperate places to sleep, and assured me the sleeper sofa was good. It was not. Sofa was a loveseat width, twin size, with a camp cot mattress. They did not even have... More

Was this review helpful? Yes
Stephanie M, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the opportunity to write a review of your recent stay at our hotel. I apologize for the inconvenience that you experienced during your stay; and I hope that you will chose to stay with us again to give us another opportunity to provide you with an excellent experience. Guest satisfaction is our goal, and we will... More

Black Rock, Arkansas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent a week in the Comfort Suite in Gastonia visiting our son and it was such a great hotel. Clean, quiet rooms. Very comfortable beds with sitting area, work desk and all the comforts of home. Full serviced breakfast every morning with eggs, meat, waffles, fruit, yogurt, pasties. Hotel staff was very helpful and friendly. Had a fitness center... More

Was this review helpful? Yes
CS_Gastonia, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time to fill out a survey about your recent stay. Guest satisfaction is our goal, and your kind words will serve as encouragement to all. Thanks again for sharing your experience. We hope to see you again soon! More

Gastonia, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

We went directly from a hotel across the street to this Comfort Inn Suites on Remount Rd. We needed a few more days due to our place not being ready, and the previous hotel couldn't accommodate us. We called and were told they had room for us. It was early still, before noon so we asked for an early check... More

Was this review helpful? Yes
CS_Gastonia, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time to write such a detailed review on your recent stay. I apologize for the inconvenience that you experienced during your stay and I have spoken directly with the housekeeping department in order to keep this from happening again. I hope that you will consider staying with us the next time that you are in... More

Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 5, 2014

This hotel could use a major face lift. You can definitely tell it is old. My bathroom was also not very clean. It is an "ok" place to stay, not very nice. The breakfast however is the best I have ever had at a hotel! Another draw back, the front desk agent was a bit of a "know it all"... More

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Stephanie M, Director of Sales at Comfort Suites, responded to this review

Thank you so much for reviewing your recent stay at our hotel. I apologize for failing to exceed your expectations. We are currently updating our guestrooms to ensure that we provide the best accommodations for our travelers. I hope that you will choose to stay with us the next time you are in the area and give us another opportunity... More

Gastonia, North Carolina
2 reviews
4 of 5 stars Reviewed February 15, 2014 via mobile

Love the hotel. Had a great stay with my girlfriend to get away from our kids. One bad thing is that you have to go all the way to the desk to buy a drink or snack. There are no vending. Loved the help I received the morning I left my car battery died and the repair guy named jason... More

Was this review helpful? Yes
Stephanie M, Director of Sales at Comfort Suites, responded to this review

We are very happy that you enjoyed your recent stay at our hotel. Thank you for taking the time to write a review and provide us with your feedback. Guest satisfaction is our main focus, and we will use the suggestions you provided to continue to give excellent customer service. Thank you again for your comments; we look forward to... More

Staten Island
Top Contributor
107 reviews 107 reviews
10 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed February 6, 2014

We fly in to close on a property nearby and decided to stay here since my husband stayed here 2 months ago on business and it was descent enough. There are no 4 and 5 star places locally. We were placed in the same room as he had before. While our room (335) was clean, it had exactly the same... More

Was this review helpful? Yes
Stephanie M, Director of Sales at Comfort Suites, responded to this review

Thank you for your recent review of our hotel. Guest satisfaction is our most important focus, and we will be using the feedback that you provided to ensure satisfaction in the future. Please feel free to contact me with any additional comments or concerns. We hope that you will stay with us again the next time you come to the... More

Southport, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 30, 2014

In town for Industrial Fire Brigade Training at Gaston Community College. Spent almost a week at Comfort Suites. This is our brigades normal place to stay when in town for training. This location works well for us as it's a short drive to the college, but best of all is just across the street from Texas Roadhouse, with lots of... More

Was this review helpful? Yes
Stephanie M, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time to write a review of our hotel. Our staff works diligently to provide the best service in the area and we are happy that you enjoyed your stay with us. We look forward to seeing you in the near future! More

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2014 via mobile

I was at the Hampton across the street the night before and the halls and rooms had a horrible smell. Changed tothe Comfort Suites and experienced peace!! Nancy at the front desk took great care of us! If she is there, you are in great hands. Great rooms, really clean, great stay!

Was this review helpful? Yes
Stephanie M, Director of Sales at Comfort Suites, responded to this review

Thank you for giving us the opportunity to provide you with excellent service. Our staff takes great pride in giving the best experience possible to each one of our guests and this will serve as encouragement to all. We look forward to seeing you on your next trip to the area. More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel Gastonia
Comfort Hotel
Comfort Suites Gastonia
Gastonia Comfort Suites
Address: 1874 Remount Rd., Gastonia, NC 28054
Phone Number:
Location: United States > North Carolina > Gastonia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 16 hotels in Gastonia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
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