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Comfort Suites

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1874 Remount Rd., Gastonia, NC 28054
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101 Reviews from our TripAdvisor Community

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Traveler rating
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    35
    12
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    1
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31
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (37)
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Wilmington, Delaware
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Stayed one night as a stopover. Will stay again. Room was very nice and very comfortable bed. Front desk very pleasant and informative. Good price too. Breakfast could have been hotter. Good selection of local restaurants, we ate at Olive Garden.

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Greer, South Carolina
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a typical Comfort Suites hotel. Public areas nice and clean. Staff friendly and courteous. A few bumps at breakfast when food and coffee were empty and it took 10 minutes to replenish. The reason for the 3 stars is because of the elevator. When we arrived on Saturday only one elevator was working. It took forever to finally... More 

Was this review helpful? Yes 1
Apex, North Carolina
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

If the room rates were in the $80-90 range, my review would be different, but at $100+, the offering was thin. Good location for my needs. However, there were no 'discounted' rates available. Premises were well maintained for the most part, but elevator floors not on good shape, broken tiles, broken floor buttons. They do have nice sized refrigerators and... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

First off I got the room on Hotwire, the key card lock is old and hard to use, the room smelled musty, and I purposely chose a hotel with a pool to relax in after all it's May and already hot but their pool is not open this year, and with Hotwire you're stuck with your purchase!!! Sad

Was this review helpful? Yes 1
NC
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stopped here for the night on a last minute decision, heading home the next day. Our first stop was the Hampton across the street. They only had smoking rooms available and when I walked in they had a large party going on in a large room off the lobby. I am very glad we went across the street. Comfort... More 

Was this review helpful? Yes 1
Christopher O, General Manager at Comfort Suites, responded to this review

Thank you very much for taking the time to fill out a review on Trip Advisor. I will forward your kind comments along to our staff. I am delighted that you enjoyed your stay here. We cannot wait to host you again on your next trip through the area. I hope you have a wonderful day. More 

Wilmington, North Carolina
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Had a very pleasant stay while in the greater Charlotte area. Afternoon reception in the dining area was nice and staff was lovely. One constant I've seen in staying at the Comfort Suites brand of hotels is this: AMAZING breakfast staff. So kind, thoughtful, fun, and courteous. In the room, very clean, great temp control, nice sitting area, and an... More 

Was this review helpful? Yes 1
Christopher O, General Manager at Comfort Suites, responded to this review

Thank you very much for taking the time to submit a review on Trip Advisor. Unfortunately, we did have to replace one of our newer TVs with an older model when one of the circuits was repaired. I do apologize for the inconvenience that you had experienced during your stay. I will be speaking with my maintenance department in regards... More 

Marianna
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel was very clean, front desk staff was very friendly and helpful at all times. The breakfast was great. Darlene the breakfast staff was fantastic, she had every thing very clean and made sure we didn't run out of anything. Lots of selections for breakfast.. it is a non smoking hotel. Convenient location. We had come to visit people... More 

Was this review helpful? Yes 2
Christopher O, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to submit a review through Trip Advisor. I am very happy to see that you had enjoyed your stay here in Gastonia. I will be forwarding your kind comments along to my staff. I hope that you will consider staying with us again on your next trip to the area. I hope you have... More 

Montgomery, Alabama
Top Contributor
75 reviews 75 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 26, 2015

We had a King Room for one night. Room was quiet, the WIFI worked, the bed was comfortable. The room was clean. The bathroom was adequate size and the shower worked well. Reception was friendly and helpful. I would stay here again. The only other comment is that the hallways could use a facelift. They seemed clean, but the carpet... More 

Was this review helpful? Yes
Christopher O, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to submit a review of our hotel on Trip Advisor. It is thanks to the feedback such as yours that we can strive to be a great hotel. I am very happy to see that you had enjoyed your stay here in Gastonia. I will be forwarding your comments along to my staff. I... More 

Elkin, North Carolina
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 23, 2015

I usually stay with Hampton Inn, but on this particular occasion I could not get a room. When I checked in at the Comfort Suites I asked for the corporate rate. I gave them my Choice number and all seemed fine till I checked my accounts and noticed a missing stay. I inquired about it and was told that with... More 

Was this review helpful? Yes
Christopher O, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to submit a review through Trip Advisor. I am very sorry for the inconvenience that you had experienced during your stay in regards to not receiving your reward points. I know that some of the rate plans are not choice privilege points eligible. I will be speaking with my employees to ensure that these... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2015 via mobile

This hotel was nothing shy of perfection. From the moment we stepped inside until the moment we left we were treated with kindness and respect by the staff. Each of the girls at the front desk had a polite sense of humor and a smile on their face. The rooms were immaculate and incredibly comfortable. I felt as if I... More 

Was this review helpful? Yes 1
Christopher O, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to complete a review on Trip Advisor. I was delighted to read your kind comments regarding your stay here in Gastonia. I will forward your comments along to my staff. We hope that you will stay with us again on your next trip to Gastonia. Thank you once again, and I hope... More 

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