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Comfort Suites

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1874 Remount Rd., Gastonia, NC 28054
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104 Reviews from our TripAdvisor Community

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Traveler rating
    40
    38
    12
    13
    1
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31
22
8
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (104)
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    (37)
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    (26)
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Sanger, California, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was quiet and the room was very large with a short wall separating the bed area from a small living area and jetted tub (there was also a separate bathroom/shower). The living area had a couch (convertible I believe), coffee table, and a chair. It was very clean, as were the lobby, breakfast area, and grounds. The breakfast... More 

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Newnan, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Fairly modern hotel. Clean rooms. Great television and free wifi. Courteous staff. Nice fitness and pool facility. Good restaurants nearby. Close to shopping. Early coffee and breakfast. Nice hotel, yet affordable for a worker on a budget.

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Summerville, South Carolina
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 26, 2015

I stayed a couple of nights on business. The bed was comfortable and the hotel was clean. The breakfast was adequate - not great but not terrible. The TV was analog cable and there were some other elements of the hotel showing its age, but I was able to watch pretty much whatever I wanted and they keep things neat... More 

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Wilmington, Delaware
Level Contributor
3 reviews
4 of 5 stars Reviewed May 29, 2015

Stayed one night as a stopover. Will stay again. Room was very nice and very comfortable bed. Front desk very pleasant and informative. Good price too. Breakfast could have been hotter. Good selection of local restaurants, we ate at Olive Garden.

Was this review helpful? Yes
John E, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay with us. I'm glad you enjoyed our new bedding package. We hope you choose to stay with us the next time you're in the area. More 

Greer, South Carolina
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 17, 2015

This is a typical Comfort Suites hotel. Public areas nice and clean. Staff friendly and courteous. A few bumps at breakfast when food and coffee were empty and it took 10 minutes to replenish. The reason for the 3 stars is because of the elevator. When we arrived on Saturday only one elevator was working. It took forever to finally... More 

Was this review helpful? Yes 1
John E, Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your stay with us. I do apologize for the inconvenience with the elevator. We have had a technician on property who diagnosed and repaired the issue. I hope the next time you are in the area you will afford us the opportunity to exceed your expectations! More 

Apex, North Carolina
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 14, 2015 via mobile

If the room rates were in the $80-90 range, my review would be different, but at $100+, the offering was thin. Good location for my needs. However, there were no 'discounted' rates available. Premises were well maintained for the most part, but elevator floors not on good shape, broken tiles, broken floor buttons. They do have nice sized refrigerators and... More 

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John E, Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your stay with us. We are constantly making improvements to improve the quality of your stay! we have recently replaced all the beds in the hotel as well as all window treatments. There are many other great improvements on the way. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 6, 2015

First off I got the room on Hotwire, the key card lock is old and hard to use, the room smelled musty, and I purposely chose a hotel with a pool to relax in after all it's May and already hot but their pool is not open this year, and with Hotwire you're stuck with your purchase!!! Sad

Was this review helpful? Yes 1
John E, Manager at Comfort Suites, responded to this review

Thank you for taking the time to review our property, Your feedback affords us the opportunity to make improvements where they are needed. Our outdoor saltwater pool is now open for the season, With that our freshly renovated pool deck is always a guest favorite! Next time your in the area I hope you will stay with us and enjoy... More 

NC
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 3, 2015

We stopped here for the night on a last minute decision, heading home the next day. Our first stop was the Hampton across the street. They only had smoking rooms available and when I walked in they had a large party going on in a large room off the lobby. I am very glad we went across the street. Comfort... More 

Was this review helpful? Yes 1
Christopher O, General Manager at Comfort Suites, responded to this review

Thank you very much for taking the time to fill out a review on Trip Advisor. I will forward your kind comments along to our staff. I am delighted that you enjoyed your stay here. We cannot wait to host you again on your next trip through the area. I hope you have a wonderful day. More 

Wilmington, North Carolina
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 28, 2015

Had a very pleasant stay while in the greater Charlotte area. Afternoon reception in the dining area was nice and staff was lovely. One constant I've seen in staying at the Comfort Suites brand of hotels is this: AMAZING breakfast staff. So kind, thoughtful, fun, and courteous. In the room, very clean, great temp control, nice sitting area, and an... More 

Was this review helpful? Yes 1
Christopher O, General Manager at Comfort Suites, responded to this review

Thank you very much for taking the time to submit a review on Trip Advisor. Unfortunately, we did have to replace one of our newer TVs with an older model when one of the circuits was repaired. I do apologize for the inconvenience that you had experienced during your stay. I will be speaking with my maintenance department in regards... More 

Marianna
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 28, 2015

This hotel was very clean, front desk staff was very friendly and helpful at all times. The breakfast was great. Darlene the breakfast staff was fantastic, she had every thing very clean and made sure we didn't run out of anything. Lots of selections for breakfast.. it is a non smoking hotel. Convenient location. We had come to visit people... More 

Was this review helpful? Yes 2
Christopher O, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to submit a review through Trip Advisor. I am very happy to see that you had enjoyed your stay here in Gastonia. I will be forwarding your kind comments along to my staff. I hope that you will consider staying with us again on your next trip to the area. I hope you have... More 

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