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All 15 Gastonia hotels

Comfort Suites

2.5 of 5 Hotel   |   1874 Remount Rd., Gastonia, NC 28054
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Ranked #4 of 15 hotels in Gastonia
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Lou_Wii Germantown, Maryland, United States
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80 people have reviewed this hotel

Traveler rating
    37
    24
    8
    10
    1
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24
14
7
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
Germantown, Maryland, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

For what seemed to be an older hotel, it was in very good shape. The suites are very roomy and nice. We liked the TV better than the one in another Comfort Suites location. This one worked better. The A/C unit worked okay, but appeared to be struggling during cooling.

Was this review helpful? Yes
Roanoke, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

The entire staff from bottom to top were gracious, friendly and went the extra mile. Room was clean and well furnished and the beds even had soft and firm pillows so you could choose which to sleep on. Common areas were clean and breakfast was well done and plentiful. Will stay there any time I am in this part of... More

Was this review helpful? Yes 1
CS_Gastonia, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time out of your busy schedule to review our hotel. It is our ultimate goal that each guest who stays with us has the best guest experience possible. We strive to provide the best customer service and accommodations in the area. Your review will serve as encouragement to drive our staff even further. Thanks again... More

Florida City, Florida
Top Contributor
59 reviews 59 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 19, 2014

This was near my destination so that's why I stayed . .. . but I wouldn't return. Desk clerk clearly hated his job, although he was drearily pleasant enough, hallway carpet was worn and depressing, room was loud and really bright at night and the breakfast was inedible. Eggs salted to death and the foam plates really were indicative of... More

Was this review helpful? Yes
CS_Gastonia, Director of Sales at Comfort Suites, responded to this review

Thank you for writing a review of your recent stay. I apologize for the first impression you received from our front desk. I have coached them individually using your feedback to improve our customer service skills. I assure you that we will do whatever it takes to provide better service for our future guests. We are planning to install new... More

Senior Contributor
24 reviews 24 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed July 15, 2014

I must say that I have stayed in many comfort suites and this has been my worst experience to date. It is a shame that this facility is in need of repair but the staff is very friendly. We stopped here on our way to Myrtle Beach. Check in was great and the staff was very friendly however when we... More

Was this review helpful? Yes 1
CS_Gastonia, Director of Sales at Comfort Suites, responded to this review

First off, thank you for taking the time to write a review of your recent stay on TripAdvisor. I apologize for any inconvenience that you experienced during your stay with us. Detailed reviews such as this give us a guide on how we can continue to improve. Thank you for your kind words regarding our staff. We strive to provide... More

1 review
5 of 5 stars Reviewed June 29, 2014

Planning an out of town wedding is difficult and stressful. In choosing lodging for our out of town guests, we visited many hotels in the area. Comfort Suites in Gastonia was an easy choice and it did not disappoint. The whole staff was very friendly and most accommodating. The breakfast was exceptional and well tended. Rooms were very clean and... More

Was this review helpful? Yes
CS_Gastonia, Director of Sales at Comfort Suites, responded to this review

Thank you for your kind comments. It was our pleasure to host your group during this special event in your lives. Our ultimate goal is guest satisfaction and we try to make sure each guest feels right at home during their stay with us. We would be honored to host your family and friends every time they visit the area.... More

Atlanta, Georgia
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 19, 2014

Stayed here one night when passing thru area. Spacious suite room with new carpet and drapes, however door and woodwork somewhat beaten up. Separate area had love seat, chair and coffee table. Comfy beds and multiple pillows. Convenient long table/bureau with extra "under table" came in handy. Larger than standard hotel refrigerator and had microwave. Bathroom tile was patched and... More

Was this review helpful? Yes
CS_Gastonia, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time to write a review of your recent stay with us. We will use your feedback to improve our service and continue to grow in the areas of your concern. I apologize for the inconvenience you were caused by having to retrieve your coffee from the front desk. I have spoken directly with the front... More

chicago IL
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 18, 2014

Rooms were reserved for a wedding occasion so we were fine with wherever we would be staying since we had a group of friends. The hotel turned out much better than expected. The rooms were very clean, the beds ultra comfortable and they even had two sets of pillows, indicating the ones in front were soft and the ones in... More

Was this review helpful? Yes 1
CS_Gastonia, Director of Sales at Comfort Suites, responded to this review

We are so pleased to hear that you enjoyed your recent stay with us. It is our goal to ensure that each of our guests enjoys the time that they spend at the Comfort Suites Gastonia. Thank you for sharing your review, it will serve as encouragement to all of our staff. We hope to see you again on your... More

Greensboro, North Carolina
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

The rooms were clean, had a queen bed and a love seat that made out into a bed. Coffee maker and frig. and they had a very nice platinum breakfast. They had a pool outside but still a little to cool. The people who worked there were very nice and helpful. We would stay there again if we had a... More

Was this review helpful? Yes 1
CS_Gastonia, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay. Guest satisfaction is our goal and we are so pleased to hear that you enjoyed your time with us. We hope to see you again the next time you are in the Gastonia area. More

Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 13, 2014

so clean and welcoming...Great full hot breakfast...not just ceral and bagels....they had Eggs, Bacon, Sausage, gravy and biscuits...a make your own waffle station! with fruit toppings! this place is awesome! beds were super comfortable! and they have all new bedding! the photos on here are not up to date becuase they have done ALOT of upgrades! they have an awesome... More

Was this review helpful? Yes 1
Stephanie M, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay on tripadvisor. Our staff works very hard to provide a great experience for all of our guests and we are very pleased that you enjoyed your stay. We hope to see you again the next time you are in the Gastonia area. More

Virginia Beach, Virginia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 27, 2014

We arrived here after visiting Gardner Webb University for the day. This hotel was on our way home. We checked in around 3pm and the lady at the front desk who was only identified as "trainee" was very pleasant and greeted us with a very friendly manner. The room was a Queen suite and very clean. The bed was just... More

Was this review helpful? Yes 1
Stephanie M, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time to write a review of your recent stay. Guest satisfaction is our goal, and we will use the information you provided to provide an even better experience for our guests in the future. I apologize for the inconvenience you may have experienced during your stay; please feel free to contact me directly with any... More

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Additional Information about Comfort Suites

Address: 1874 Remount Rd., Gastonia, NC 28054
Phone Number:
Location: United States > North Carolina > Gastonia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
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Also Known As:
Comfort Hotel Gastonia
Comfort Suites Gastonia
Gastonia Comfort Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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Number of rooms
109

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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