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Comfort Suites

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1874 Remount Rd., Gastonia, NC 28054
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93 reviews from our community

Traveler rating
    39
    30
    11
    12
    1
See reviews for
29
17
8
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Elkin, North Carolina
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I usually stay with Hampton Inn, but on this particular occasion I could not get a room. When I checked in at the Comfort Suites I asked for the corporate rate. I gave them my Choice number and all seemed fine till I checked my accounts and noticed a missing stay. I inquired about it and was told that with... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel was nothing shy of perfection. From the moment we stepped inside until the moment we left we were treated with kindness and respect by the staff. Each of the girls at the front desk had a polite sense of humor and a smile on their face. The rooms were immaculate and incredibly comfortable. I felt as if I... More 

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pegh8696
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have enjoyed this hotel on each of my visits. The staff is friendly and the room was large and clean. The only negatives were the pool is not open yet and lack of parking due to large truck quadruple parking. The bathroom door won't completely close but that was not a big deal to me. The breakfast was plentiful... More 

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Black Rock, Arkansas
Top Contributor
62 reviews 62 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our 2nd visit to this Comfort Inns and both times the staff was excellent. We had some problems with A/C the 1st night and staff sent someone the next morning to work on it. Never really got very cool but not uncomfortable enough to move rooms. Staff was excellent the entire visit and very friendly. Breakfast food was... More 

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Gastonia, North Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for weekend rooms were spacious and had everything we needed microwave refrigerator lots of plug ins for cell phones iPads and computer. Beds were comfortable location was great! Property is well kept and the breakfast was good offering cold items as well as hot ones. Staff was very accommodating. Will stay here again.

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We are from this town and were coming into town visiting family and find out the day we were leaving that we needed a place to stay for just one night. We called up and spoke to the manager and she was able to cut us a deal on a room that probably would've went empty. Awesome! We were greeted... More 

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La Plata, Maryland
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 17, 2015

On our way to Atlanta and needed to stop for a quick night. Lori at the front desk was great for it being so late at night. Room was very comfortable - it was 3 moms and 3 teens so pull out "bed" was a plus - it was not a large bed but it worked for a quick sleep.... More 

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CS_Gastonia, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time to write a review of your recent stay on TripAdvisor. I have shared your feedback with our team and your comments will serve as encouragement as we continue to strive to provide excellent accommodations to each of our guests. Thank you again for your time. We hope to see you again the next time... More 

Sao Paulo, SP
Top Contributor
97 reviews 97 reviews
45 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed January 28, 2015

I stayed for 3 nights, choose this hotel due better price compared to neighbours. The hotel is ok, very large room, with all needed. Efficient check-in and check-out. Great options on breakfast. Maintenance could be a little better, everyday hot water with different temperature, leaking on the tap, channels not clear on TV.

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CS_Gastonia, Director of Sales at Comfort Suites, responded to this review

Thank you for reviewing your recent stay with us. Guest satisfaction is our goal, and we will use your feedback to continue to improve and grow. I have spoken with our maintenance staff to ensure that they are constantly checking the in room items to ensure they are working correctly. Thank you again for your time. We look forward to... More 

Germantown, Maryland, United States
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 22, 2015

Was in the area again, so I wanted to stay here, since last time wasn't bad and the price was reasonable. Last review, I noted the A/C unit issue. Funny thing, I think I may have been staying in the room next door this time, because I could hear a very loud A/C running through the walls. This visit was... More 

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CS_Gastonia, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay with us. We will utilize your feedback to provide even better accommodations to our guests in the future. I have spoken with my maintenance department about the noise issue you experienced. I apologize for any inconvenience that this may have caused you. Thank you again for your time. We... More 

Harrisburg, Pennsylvania
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 10, 2014

The room was a good size, but the furnishings were showing their age. Room did include microwave and refrigerator. Bathroom was OK, but elevator floor had a loose floor tile which could be a safety issue. Staff was efficient and friendly. Hotel is close to expressway and hospital which caused more than normal road noise and emergency vehicle sirens which... More 

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CS_Gastonia, Director of Sales at Comfort Suites, responded to this review

Thank you for writing such a detailed review of your recent stay. I will share your comments with our staff so that we may continue to improve. Guest satisfaction is our goal, and your feedback will serve as a tool to help us provide even better accommodations. Thank you again for your time. We hope that you will stay with... More 

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