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Hampton Inn Gastonia

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1859 Remount Road, Gastonia, NC 28054
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Hampton Inn Gastonia
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Hampton Inn Gastonia
Hampton Inn Gastonia
Hampton Inn Gastonia
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300 reviews from our community

Traveler rating
    158
    78
    38
    14
    12
See reviews for
80
46
31
108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
  • All months
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  • Mar-May only
    (84)
  • Jun-Aug only
    (58)
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    (81)
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Charleston, West Virginia
Top Contributor
167 reviews 167 reviews
33 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Didn't get much sleep because the room allowed hallway and adjacent room noise to disturb us almost all night, and before 7am. The mattress was very uncomfortable and lumpy. Room had no refrigerator or microwave and the A/C fan would not stay on to try to cover the noise. Not a good experience. On a positive note......the desk clerk was... More 

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Charlottesville, Virginia
Top Contributor
59 reviews 59 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

TV loses signal. Cockroaches in my room. My room key quit working and when I returned to the desk from the third floor, the desk clerk continued to talk on the phone for more than 10 minutes. When I told him the issue, he instructed me to keep my phone in the opposite pocket. It was my fault! I told... More 

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Boone, NC
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The mattress on our bed was very thin ( cheap) and the edges were a protruding wire that wrapped around the upper spring edges. VERY uncomfortable. We booked for two nights, but left after one night, and went to Greenville, SC, about an hour away, and comfortably stayed in another Hampton Inn our second night.

Review collected in partnership with Hampton

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Newportnews, Va., United States
1 review
3 of 5 stars Reviewed 1 week ago

I just wasn't satifed with the staff not being friendly.The hotel was very nice and clean.If I decide to stay at Hampton Inn again I hope that we are treated a whole like better then this stay.We really like Hampton Inn hotel.

Review collected in partnership with Hampton

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Racine, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

This is a very well kept hotel. All areas of the hotel were very clean and the staff was very pleasant. I stayed for a week and never had any issues. This is a very convenient location with easy access to the expressway and dining.

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 1 week ago

The rooms were very clean, staff was friendly and very helpful. Price was reasonable. Only issue I had was we had to take the room with two double beds these were very small had to sleep separately. The breakfast was very good hot and plenty of it.

Review collected in partnership with Hampton

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Nicole B, Director of Sales at Hampton Inn Gastonia, responded to this review

Hi Tammy, Thank you for your review. We hope that you will come see us again when you return to our area. Thank you once again for your comments. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staff and accomodations were excellent! Easy to find a very affordable. Due to my daughters wedding your staff went out of their ways to work around us and came back to clean our room when it was better for us. I thank you for our courtesy.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Nicole B, Director of Sales at Hampton Inn Gastonia, responded to this review

I am so happy that you enjoyed your stay here, especially while celebrating such a joyful time in your loved one's life. I hope that we will see you again! More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Terrible. I never write a review... but I felt the needed. I booked a non- smoking room 4 days in advance, which I paid extra for... they placed me in a smoking room - and I was told they were sold out for 2 days... excuse me ... I booked 4 days ago!!!! The front was extremely rude. Will be... More 

Was this review helpful? Yes 1
Nicole B, Director of Sales at Hampton Inn Gastonia, responded to this review

Dear Sheila W, Thank you for your review. I apologize that you were not happy with your room. We strive to make sure all guests receive the room they are expecting. Unfortunately, when reservations are made through a 3rd party and not booked directly through us, the room type is a request and we do our best on the day... More 

Richmond, Virginia
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The good - the hotel staff is very friendly. This property shows it age, but rooms are somewhat up to date. The Breakfast area is pretty small, and the seating is tight. Hotel is average for decent price

Was this review helpful? Yes 1
Nicole B, Director of Sales at Hampton Inn Gastonia, responded to this review

Thank you for sharing your comments with us. I am happy to inform you that we have lots of updates scheduled in the next year. I am glad you enjoyed your stay and please come see us again soon. More 

Cleveland, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was not up to the standard of other Hamptons I had stayed previously. Had asked for a frig and they said it would be in my room upon arrival. It arrived the next afternoon. Sheets were not changed first day due to low staff. Breakfast was not as good as other Hamptons.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Nicole B, Director of Sales at Hampton Inn Gastonia, responded to this review

Hi! I apologize that you were unhappy here. Micro/fridge rooms can be booked in advance, and if the room booked was not one of those, we do supply them based on availability. We are always happy to keep medicines, breast milk, baby food or any items requested in our refrigerators. I am happy that you were able to get one... More 

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