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Holiday Inn Express Gastonia

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1911 Broadcast Dr, Gastonia, NC 28052
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Holiday Inn Express Gastonia
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Holiday Inn Express Gastonia
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89 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Watford City, North Dakota
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in town visiting friends and received a very warm welcome from the two men working the front desk. The room was clean and spacious and the staff was very accommodating. If I'm in the area again I'll definitely be back here. Awesome hotel.

Was this review helpful? Yes 1
Hansa D, Manager at Holiday Inn Express Gastonia, responded to this review

It is a great pleasure to hear you thoroughly enjoyed your stay with our Holiday Inn Express! We work very hard to provide the best atmosphere for all of our guests. We trust your visit with friends went very well and we definitely hope to see you again the next time you are in town. Thanks again! More 

Lumberville, Pennsylvania
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stopped after 10 hours of driving to Atlanta ( just beyond Charlotte (10 miles). I am platinum elected member of IHG rewards having stayed at numerous HIE's. This is the best one ever in all respects, especially the breakfast thanks to Deborah, the attendant. Even had hot cookies, veggies with dip, etc. upon our arrival. You cannot go wrong with... More 

Was this review helpful? Yes 4
Hansa D, General Manager at Holiday Inn Express Gastonia, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG Rewards club Platinum Member . I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hansa D General... More 

Summerville, South Carolina
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel was so convenient being right off of I-85. When we arrived it was very crowded. So we were glad we had made a reservation. The staff are very friendly and helpful. The place is updated and clean. Our room was clean and comfortable. Our first night was rough because the a/c was loud. Breakfast was abundant, hot and... More 

Was this review helpful? Yes 1
Hansa D, General Manager at Holiday Inn Express Gastonia, responded to this review

Dear Valued Guest M0netteD Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are pleased to know that you had a satisfactory stay and feel comfortable at Holiday Inn Express,... More 

Acworth, Georgia
Level Contributor
97 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed June 29, 2015

So the area of Gastonia not so great, but the hotel it is right next to the I85 so that is a plus. Plenty of parking (free.) The open area by the breakfast bar is nice, we were traveling with a with a large group of 13 year old boys and parents for a nearby sports tournament so we utilized... More 

Was this review helpful? Yes
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are pleased to know that you had a satisfactory stay at our hotel and whether positive and negative to ensure we... More 

Union, Missouri
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 28, 2015

This hotel has really been updated. The staff was extremely friendly & helpful. The rooms were clean, comfortable & very pleasant. The complimentary breakfast was very nice. We would TOTALLY recommend this place!

Was this review helpful? Yes 1
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for taking the time to review our Holiday Inn Express Gastonia. We are happy to know that you enjoyed your stay and that you found your accommodations to be clean and comfortable. We hope the next time you are in the Gastonia area that we are your preferred Holiday Inn Express. More 

Tallahassee, Florida
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 21, 2015

Stayed here just one night on a recent group trip. Upon settling into my room, a racket started next door with a couple young children screaming and yelling extremely loud. After an extended time I spoke to the management who spoke to the guests upon returning back to the hotel. The rest of the night was fine. Appreciate the managements... More 

Was this review helpful? Yes 1
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for your feedback and for choosing our hotel. Please accept our deepest apologies for the issue that you encountered during your stay. Please be assured that we treat this matter seriously. We appreciate your feedback as this is our best resource for improving guest services. More 

Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 20, 2015

I booked the hotel because of its great reviews but I was highly disappointed. I specifically asked for a room away from the elevators and they put me in a room right beside them. Once finding this out I went back down to the desk where the front desk person told me the only way to chabge rooms was to... More 

Was this review helpful? Yes 1
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for staying with us and leaving a review, We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We apologize for any inconveniences you have experienced. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals and strive to be... More 

Cary, NC
Level Contributor
177 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed June 17, 2015

I stayed one night for business travel. The room was comfortable, and the wifi was strong. Breakfast was good--typical Holiday Inn Express food. The grounds are lovely, and the hotel is clean, convenient to the highway, and well-kept.

Was this review helpful? Yes 2
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for taking the time to write about your experience at our Holiday Inn Express. We are glad to know that you found your accommodations comfortable and clean. We hope the next time you are in the Gastonia area that we are your preferred Holiday Inn Express. More 

Tucson, Arizona
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015

This hotel is very nice, the rooms are clean, the staff is friendly and easily assessable from town or freeway. The hotel has good amenities, Wi-Fi, flat screen TV's and is extremely clean and large with a nice large bathroom with a great shower. For those who like to swim the hotel has a large pool. The continental breakfast at... More 

Was this review helpful? Yes 1
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for taking the time to tell us about your recent experience at our Holiday Inn Express Gastonia. We are happy to know that you found our location clean,comfortable and that your enjoyed our "Express Start" breakfast. We hope the next time you are in the Gastonia area that we are your preferred Holiday Inn Express. More 

SC
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 1, 2015

Just stayed one night en route to home after leaving from Raleigh. Hotel was clean, beds were comfortable, and staff were excellent. I would definitely stay here again. Easy access location to interstate.

Was this review helpful? Yes
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for taking the time to write a review on your recent visit to our Holiday Inn Express Gastonia. We are pleased to know that you found your stay to be clean and comfortable. We hope the next time you are in the Gastonia area that we are your preferred Holiday Inn Express. More 

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