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Holiday Inn Express Gastonia

2.5 of 5
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1911 Broadcast Dr, Gastonia, NC 28052
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Holiday Inn Express Gastonia
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Ranked #3 of 15 Hotels in Gastonia
A recent review
5 of 5 stars reviewed 1 week ago
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72 reviews from our community

Traveler rating
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    6
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    3
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30
16
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Noisy, bed harder than normal for HIE. Strange smelling people that made me feel very uncomfortable. Didnt feel like I was in the usual Holiday Inn. The eggs at breakfast at 7am looked like it had been left out all night. Definitely will not be staying at this Holiday Inn again.

Was this review helpful? Yes
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for staying with us and leaving a review. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We are deeply sorry for any inconveniences you have experienced during your stay. We take all comments into consideration and welcome any opportunity to improve. We are hospitality... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Indoor pool was great for the kids. Snack time Monday -Wednesday they have drinks and snacks in lobby, kids loved fresh baked c.c. cookies. Very nice Park within walking distance fishing and paddle boats. Clean rooms extremely friendly and helpful staff.

Was this review helpful? Yes
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for your review of our Holiday Inn Express Gastonia. We are pleased to know that you enjoyed your stay and that you found your accommodations to be clean and comfortable. We hope the next time you are in the Gastonia area that we are your preferred Holiday Inn Express. More 

Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2015

This place was everything we needed and hoped for after a day on the road. An exceptional value for a low-to-mid-priced hotel. We travel w/a small dog so have to take what we can get & are often disappointed. But this one is clean, comfortable, up-to-date and well-furnished. Bed very comfortable w/nice pillows. Quiet room. Staff & service were excellent... More 

Was this review helpful? Yes 1
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for your review of our Holiday Inn Express. We are glad to know that you found your stay comfortable and enjoyable. We hope the next time you are in the Gastonia area that we are your preferred Holiday Inn Express. More 

Vermont
Top Contributor
68 reviews 68 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 23, 2015

We now default to HI Ex for hotels when we travel based on good experiences in the past couple of years. This one served us well. It appeared to be quite full on a weekday night, but it was quiet, the breakfast room uncrowded, and a good value. The WiFi didn't work when we were there; lots of signals in... More 

Was this review helpful? Yes 1
Charlottesville, VA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 23, 2015

We stopped at this hotel on a road trip to Atlanta and found it the perfect place to get a good night's sleep and breakfast before hitting the road again. Check in was super-fast and the rooms were surprisingly fresh, clean, quiet and modern for a mid-range budget hotel of this sort. The beds are very comfortable. Our group of... More 

Was this review helpful? Yes 1
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for your recent review of our hotel we are happy that you found your accommodations clean and comfortable. We hope the next time you are in the Gastonia area that we are your preferred Holiday Inn Express. More 

Gastonia, North Carolina
Top Contributor
76 reviews 76 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 14, 2015

My husband and I spent 2 nights there and it was very pleasant; the staff was cordial and the room very clean. I didn't like the breakfast too much, apparently the ladies were not happily working. Free Wi-Fi was part of my membership and I did enjoy it as my husband had to spend time working while I was at... More 

Was this review helpful? Yes
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for your recent review of our Holiday Inn Express. We are pleased that you enjoyed your stay and that you found your accommodations to be clean and comfortable. We hope the next time you are in the Gastonia area that we are your preferred Holiday Inn Express. More 

Dublin, Ireland
Top Contributor
60 reviews 60 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 14, 2015

We stayed at this hotel because it was close to Charlotte Airport, it was easy tro reach the airport from here on the morning of our flight. The hotel was very easy to find and is visible from the highway. Plenty of safe parking outside the hotel. The receptionist was very welcoming and efficient and we easily found our large... More 

Was this review helpful? Yes
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for your recent review of our Holiday Inn Express. We are glad that you found your accommodations clean and comfortable. We are glad that you enjoyed our "Smart Start" breakfast. The next time you are in the Gastonia area we would like to be your preferred Holiday Inn Express. More 

Fredericksburg, Virginia
Top Contributor
124 reviews 124 reviews
11 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed December 9, 2014

Our family of 4 stayed at this hotel for a single night on our way south for the Thanksgiving holiday. I booked it based on the rating from this sight. We wanted something right off the interstate that was a little nicer than the low-end budget hotels. Our experience was good. We didn't arrive until around 10:30pm on Tuesday night.... More 

Was this review helpful? Yes
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for your recent visit to the Gastonia area and taking the time to write a review for our location. We are happy to know that you found your accommodations comfortable. Also that you enjoyed our "Smart start" breakfast with plenty of options. We hope that next time that you are traveling through the Gastonia area that we are... More 

New Orleans, Louisiana
Senior Contributor
39 reviews 39 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 2, 2014

I checked in with my family for a 4-night stay. The rooms were clean enough (except to my trained military eye, but nothing too bad) so I was quite satisfied with the room. Noise was minimal and sleep was good. There is something I would like to point out, though, that is a serious flaw with how this hotel is... More 

Was this review helpful? Yes 1
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

As a Holiday Inn Express guest you are one of the most important guests and we greatly appreciate you taking the time to bring this matter to our attention. We are pleased to know that you found our rooms comfortable, our front desk helpful and courteous. We constantly strive to provide and environment of comfort and value to our guests.Please... More 

Linthicum Heights, Maryland
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 23, 2014

My husband and I stayed here for 4 nights (10/15/14-10/19/14). We were visiting family, but my husband had to work during the day in the hotel.... so he spent the 16th and 17th in the room for the better part of the day, (without the do not disturb on the door) The front desk staff were always pleasant and friendly... More 

Was this review helpful? Yes 1
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for take the time to review our property. We are pleased you found our facilities to be great. We want every guest to receive comfortable and friendly accommodations. We apologize that you were not satisfied with the housekeeping service you received from our staff. We take all reviews positive and negative very seriously and your feedback will help... More 

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