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Holiday Inn Express Gastonia

2.5 of 5
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1911 Broadcast Dr, Gastonia, NC 28052
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Holiday Inn Express Gastonia
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Ranked #3 of 15 Hotels in Gastonia
A recent review
5 of 5 stars reviewed 1 week ago
Clint B Germantown, Tennessee
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78 reviews from our community

Traveler rating
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    6
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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Germantown, Tennessee
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

From the front desk receptionist to the housekeeping and the person taking care of the continental breakfast; everyone was accommodating and friendly. The room was clean. The only thing I did not like was that the silverware at breakfast was flimsy. Overall; great!

Was this review helpful? Yes
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for choosing our Holiday Inn Express Gastonia. We are happy to know that you found stay at our hotel to be clean and accommodating. We hope the next time you are in the Gastonia area that we are your preferred Holiday Inn Express. More 

Aiken, South Carolina
Top Contributor
61 reviews 61 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Over night stay en-route. First time visitors with pet. Staff was extremely accommodating, friendly, and competent. Lobby was clean and inviting, as was the room. For our purposes, the location was great, with easy access to major highways. Would definitely consider this Inn for our travels.

Was this review helpful? Yes
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for your recent review of our Holiday Inn Express. We are pleased that you found your accommodations to be clean and comfortable. We hope the next time you are in the Gastonia area that we are your preferred Holiday Inn Express. More 

Lake Stevens, Washington
Top Contributor
56 reviews 56 reviews
47 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We flew into Charlotte and drove to Gastonia for the night on our way to visit relatives in Hendersonville. The hotel was clean and our room was comfortable, great shower and comfortable bed. This isn't the fault of the hotel, but we were awakened at 3am because the previous guest had set the alarm to go off then.....it took me... More 

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Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for taking time to write a review of our Holiday Inn Express.We deeply apologize for the issue you encountered specifically about the alarm clock in your room. Please be assured that we treat this matter seriously as we strive to deliver world class service to our guest. We appreciate your feedback as this is our best resource for... More 

2 reviews
5 of 5 stars Reviewed April 21, 2015

I'm not much of a traveler but when I do I like to try a different franchise each time. I was very content with my visit. Being a coffee lover she invited me instantly to fresh coffee( which they have around the clock). Very welcoming staff. The room was great and spacious. I had the king bed which as fully... More 

Was this review helpful? Yes
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for your recent review of our Holiday Inn Express Gastonia. We are happy to know that you enjoyed your stay and found your accommodations to be clean and comfortable. We hope the next time that you are in the Gastonia area that we are your preferred Holiday Inn Express. More 

Top Contributor
64 reviews 64 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 15, 2015

Room very clean and spacious. Lobby area was nice to sit and talk with friends also the outside courtyard was great place to meet up too. The pool closed a little early ..9:00pm. Staff was beyond great!!! Would stay here again when back for another Great Weekend of Baseball ..

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Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for taking the time to review our property. We are pleased you found our facilities to be great. We want every guest to receive comfortable and friendly accommodations. We are happy that that you were satisfied with the service that you received from our staff. We hope the next time you are in the Gastonia area that we... More 

1 review
4 of 5 stars Reviewed April 12, 2015

Me and my family stayed there for two nights and was great. Location was a plus. Swimming pool got most of the kids time while me and the misses relaxed. Breakfast was decent but nothing spectacular. The price was unbeatable. Not too far from Charlotte so the drive wasn't that bad. Good restaurants nearby so eating was no problem.

Was this review helpful? Yes
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for your recent review of our Holiday Inn Express Gastonia. We are happy to know that you found your accommodations comfortable and clean. We hope the next time you are in the Gastonia area that we are your preferred Holiday Inn Express. More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 23, 2015

Noisy, bed harder than normal for HIE. Strange smelling people that made me feel very uncomfortable. Didnt feel like I was in the usual Holiday Inn. The eggs at breakfast at 7am looked like it had been left out all night. Definitely will not be staying at this Holiday Inn again.

Was this review helpful? Yes
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for staying with us and leaving a review. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We are deeply sorry for any inconveniences you have experienced during your stay. We take all comments into consideration and welcome any opportunity to improve. We are hospitality... More 

1 review
5 of 5 stars Reviewed March 20, 2015

Indoor pool was great for the kids. Snack time Monday -Wednesday they have drinks and snacks in lobby, kids loved fresh baked c.c. cookies. Very nice Park within walking distance fishing and paddle boats. Clean rooms extremely friendly and helpful staff.

Was this review helpful? Yes
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for your review of our Holiday Inn Express Gastonia. We are pleased to know that you enjoyed your stay and that you found your accommodations to be clean and comfortable. We hope the next time you are in the Gastonia area that we are your preferred Holiday Inn Express. More 

Raleigh, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2015

This place was everything we needed and hoped for after a day on the road. An exceptional value for a low-to-mid-priced hotel. We travel w/a small dog so have to take what we can get & are often disappointed. But this one is clean, comfortable, up-to-date and well-furnished. Bed very comfortable w/nice pillows. Quiet room. Staff & service were excellent... More 

Was this review helpful? Yes 2
Kenya F, Guest Relations Manager at Holiday Inn Express Gastonia, responded to this review

Thank you for your review of our Holiday Inn Express. We are glad to know that you found your stay comfortable and enjoyable. We hope the next time you are in the Gastonia area that we are your preferred Holiday Inn Express. More 

Vermont
Top Contributor
68 reviews 68 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 23, 2015

We now default to HI Ex for hotels when we travel based on good experiences in the past couple of years. This one served us well. It appeared to be quite full on a weekday night, but it was quiet, the breakfast room uncrowded, and a good value. The WiFi didn't work when we were there; lots of signals in... More 

Was this review helpful? Yes 1
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