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Comfort Inn

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126 Cleveland Crossing Dr, Garner, NC 27529 (Formerly Quality Inn & Suites)
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35 Reviews from our TripAdvisor Community

Traveler rating
    12
    8
    6
    4
    5
See reviews for
10
3
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • Any
English first
  • All months
    (35)
  • Mar-May only
    (8)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (4)
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1 review
3 of 5 stars Reviewed 1 week ago via mobile

The queen size beds were nice and staff were attentive to our need for maintenance. The bathroom and walls could use some repair/upgrade. Some dust and cobwebs were present. Overall the room provided ample space and met all of our needs.

Was this review helpful? Yes
COMGARNER, Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for staying with us. We are happy to know that we have met your expectations. Our staff will be encouraged with your feedback and will strive to continuously provide a clean hotel with touch of southern hospitality. Visit us again. Mike GM More 

Whitehouse Station, NJ
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 16, 2015

Friendly and helpful staff.... Room was clean and comfortable.... quiet and relaxing... Free Wifi and fitness area.... near restaurants.... I used the stairway rather than the elevator for the exercise... You know the management is taking care of a place when the stairwell is clean... this place was spic and span clean.

Was this review helpful? Yes
COMGARNER, General Manager at Comfort Inn, responded to this review

Dear Guest, We understand that you have many choices when selecting a hotel stay, but you have decided to stay with us, and we were able meet and exceed your expectations. Thank you for taking time to complete survey as many guests will benefit. We will continue to provide a clean hotel with touch of southern hospitality with smile on... More 

Southport, North Carolina
Level Contributor
75 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 23, 2015

This is a nice hotel, I have stayed here several times. The staff bent over backwards to keep me happy. The first room they had me in had a rattling A/C. Girl at the desk checked several rooms until she found one that was quiet. I slept well until about 4 AM when I could hear the TV next door.... More 

Was this review helpful? Yes
COMGARNER, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Parsippany, New Jersey
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed April 18, 2015

Used my app to book this room. The eastern seaboard Choice Hotel's system was down. A wonderful night clerk who had only started her job 5 days earlier tried her hardest. Our reservation did not show up since the computer was down. Had to be entered manually. Next morning when I rec'd the bill, we had been overcharged. A different... More 

Was this review helpful? Yes
COMGARNER, General Manager at Comfort Inn, responded to this review

Dear Guest, Sorry for the inconvenience. We have tried calling you several times. Your billing discrepancy had been resolved. Feel free to call us if you have any further question. Mike GM More 

Knoxville, Tennessee
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 29, 2015

This hotel has a modern interior (looks newly renovated) and comfortable beds. We were here for only one night but this will be our go to location if we are in the area again. Signage is very clear on how to get back to the hotel. Loved that the sink is outside and shower is separate so two people can... More 

Was this review helpful? Yes
COMGARNER, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for staying with us. Mike GM More 

OKEECHOBEE
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 16, 2014 via mobile

I am amazed at the 53% rating for Comfort Inn on this site. Our stay has been excellent! The hotel is a little difficult to find--turn in front of Lowes and follow the road around the curve until you come to the Comfort Inn driveway. The hotel, located in a safe area, is three stories with an elevator and inside... More 

Was this review helpful? Yes
COMGARNER, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for staying with us. We are always happy to know when guest is satisfied. Mike More 

Seneca, South Carolina
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 13, 2014

This Comfort Inn in Garner can be a little tricky to find so you need to really keep a sharp eye out for the sign and if using a GPS, take it with a grain of salt! The accommodations were pleasant enough and clean. Although the rooms with the Queen size beds were rather small, in their defense we did... More 

Was this review helpful? Yes 1
COMGARNER, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Idaho Springs, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 31, 2014

I have stayed here 5 times and each time was very pleasant and it's conveniently located to all the cool trendy spots in Garner / I-40 exit 312. The rooms are not huge but they are very clean, bug free and have all the amenities necessary for a comfortable stay. Great wireless connection in my room. Hot breakfast is included... More 

Was this review helpful? Yes 1
COMGARNER, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Stanley, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

I stay at this hotel twice a week for business. It's close to Raleigh which is perfect for my business concerns but far enough away to be out of the city activities. This makes for a restful place to land in the midst of a very busy schedule. The room is always clean. The breakfast is always delicious and ready.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
COMGARNER, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Garner, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

We had family come into town for a wedding. The front desk was very helpful and showed me a couple of rooms. Very spacious and I like the fact there were queen beds versus the smaller doubles. We booked 5 rooms and our family was pleased with the comfortable beds, hot breakfast (kids like the waffles:), and the swimming pool.... More 

Was this review helpful? Yes 1
COMGARNER, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

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