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Comfort Inn

2.5 of 5
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126 Cleveland Crossing Dr, Garner, NC 27529 (Formerly Quality Inn & Suites)
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Comfort Inn
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Ranked #8 of 10 Hotels in Garner
A recent review
5 of 5 stars reviewed 1 week ago
pladuna Whitehouse Station, NJ
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34 reviews from our community

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    8
    5
    4
    5
See reviews for
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3
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Whitehouse Station, NJ
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly and helpful staff.... Room was clean and comfortable.... quiet and relaxing... Free Wifi and fitness area.... near restaurants.... I used the stairway rather than the elevator for the exercise... You know the management is taking care of a place when the stairwell is clean... this place was spic and span clean.

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COMGARNER, General Manager at Comfort Inn, responded to this review

Dear Guest, We understand that you have many choices when selecting a hotel stay, but you have decided to stay with us, and we were able meet and exceed your expectations. Thank you for taking time to complete survey as many guests will benefit. We will continue to provide a clean hotel with touch of southern hospitality with smile on... More 

Southport, North Carolina
Top Contributor
73 reviews 73 reviews
37 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a nice hotel, I have stayed here several times. The staff bent over backwards to keep me happy. The first room they had me in had a rattling A/C. Girl at the desk checked several rooms until she found one that was quiet. I slept well until about 4 AM when I could hear the TV next door.... More 

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COMGARNER, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Parsippany, New Jersey
Top Contributor
54 reviews 54 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 18, 2015

Used my app to book this room. The eastern seaboard Choice Hotel's system was down. A wonderful night clerk who had only started her job 5 days earlier tried her hardest. Our reservation did not show up since the computer was down. Had to be entered manually. Next morning when I rec'd the bill, we had been overcharged. A different... More 

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COMGARNER, General Manager at Comfort Inn, responded to this review

Dear Guest, Sorry for the inconvenience. We have tried calling you several times. Your billing discrepancy had been resolved. Feel free to call us if you have any further question. Mike GM More 

Knoxville, Tennessee
Contributor
17 reviews 17 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 29, 2015

This hotel has a modern interior (looks newly renovated) and comfortable beds. We were here for only one night but this will be our go to location if we are in the area again. Signage is very clear on how to get back to the hotel. Loved that the sink is outside and shower is separate so two people can... More 

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COMGARNER, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for staying with us. Mike GM More 

OKEECHOBEE
Contributor
18 reviews 18 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 16, 2014 via mobile

I am amazed at the 53% rating for Comfort Inn on this site. Our stay has been excellent! The hotel is a little difficult to find--turn in front of Lowes and follow the road around the curve until you come to the Comfort Inn driveway. The hotel, located in a safe area, is three stories with an elevator and inside... More 

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COMGARNER, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for staying with us. We are always happy to know when guest is satisfied. Mike More 

Seneca, South Carolina
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 13, 2014

This Comfort Inn in Garner can be a little tricky to find so you need to really keep a sharp eye out for the sign and if using a GPS, take it with a grain of salt! The accommodations were pleasant enough and clean. Although the rooms with the Queen size beds were rather small, in their defense we did... More 

Was this review helpful? Yes 1
COMGARNER, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Idaho Springs, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 31, 2014

I have stayed here 5 times and each time was very pleasant and it's conveniently located to all the cool trendy spots in Garner / I-40 exit 312. The rooms are not huge but they are very clean, bug free and have all the amenities necessary for a comfortable stay. Great wireless connection in my room. Hot breakfast is included... More 

Was this review helpful? Yes 1
COMGARNER, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Stanley, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

I stay at this hotel twice a week for business. It's close to Raleigh which is perfect for my business concerns but far enough away to be out of the city activities. This makes for a restful place to land in the midst of a very busy schedule. The room is always clean. The breakfast is always delicious and ready.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
COMGARNER, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Garner, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

We had family come into town for a wedding. The front desk was very helpful and showed me a couple of rooms. Very spacious and I like the fact there were queen beds versus the smaller doubles. We booked 5 rooms and our family was pleased with the comfortable beds, hot breakfast (kids like the waffles:), and the swimming pool.... More 

Was this review helpful? Yes 1
COMGARNER, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Chesapeake, Virginia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 5, 2014

While on a business trip I decided to book a room at this hotel. The staff was extremely friend, actually everything was going well until I went to my room. After placing my bags down I went to turn up the heat and found a cup with leftover food in the corner. I attempted to call downstair to the front... More 

Was this review helpful? Yes 3
COMGARNER, Manager at Comfort Inn, responded to this review

We are unable locate your record of stay at our hotel. Please contact hotel ASAP. The hotel has monthly pest control service and certificate is on file showing 100% clean. You might have incorrectly provided the wrong hotel name. We have thosands of guests staying with us every month, and as you can see from other reviews, we take a... More 

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