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Comfort Inn

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126 Cleveland Crossing Dr, Garner, NC 27529 (Formerly Quality Inn & Suites)
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Comfort Inn
Comfort Inn
Comfort Inn
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At a glance

57%
Positive reviews?
KEY AMENITIES
Pool
Free Parking
Free Breakfast
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
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HOTEL PHOTOS

Comfort Inn
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    35 Reviews from our TripAdvisor Community

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    Traveler rating
      12
      8
      6
      4
      5
    See reviews for
    10
    3
    4
    10
    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (5)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (35)
    • Mar-May only
      (8)
    • Jun-Aug only
      (14)
    • Sep-Nov only
      (9)
    • Dec-Feb only
      (4)
    All months
    1 review
    3 of 5 stars Reviewed June 21, 2015 via mobile

    The queen size beds were nice and staff were attentive to our need for maintenance. The bathroom and walls could use some repair/upgrade. Some dust and cobwebs were present. Overall the room provided ample space and met all of our needs.

    Was this review helpful? Yes
    COMGARNER, Manager at Comfort Inn, responded to this review

    Dear Guest, Thank you for staying with us. We are happy to know that we have met your expectations. Our staff will be encouraged with your feedback and will strive to continuously provide a clean hotel with touch of southern hospitality. Visit us again. Mike GM More 

    Whitehouse Station, NJ
    Level Contributor
    22 reviews
    16 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    5 of 5 stars Reviewed May 16, 2015

    Friendly and helpful staff.... Room was clean and comfortable.... quiet and relaxing... Free Wifi and fitness area.... near restaurants.... I used the stairway rather than the elevator for the exercise... You know the management is taking care of a place when the stairwell is clean... this place was spic and span clean.

    Was this review helpful? Yes
    COMGARNER, General Manager at Comfort Inn, responded to this review

    Dear Guest, We understand that you have many choices when selecting a hotel stay, but you have decided to stay with us, and we were able meet and exceed your expectations. Thank you for taking time to complete survey as many guests will benefit. We will continue to provide a clean hotel with touch of southern hospitality with smile on... More 

    Southport, North Carolina
    Level Contributor
    75 reviews
    38 hotel reviews
    common_n_hotel_reviews_1bd8 16 helpful votes
    4 of 5 stars Reviewed April 23, 2015

    This is a nice hotel, I have stayed here several times. The staff bent over backwards to keep me happy. The first room they had me in had a rattling A/C. Girl at the desk checked several rooms until she found one that was quiet. I slept well until about 4 AM when I could hear the TV next door.... More 

    Was this review helpful? Yes
    COMGARNER, General Manager at Comfort Inn, responded to this review

    Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

    Parsippany, New Jersey
    Level Contributor
    54 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 25 helpful votes
    3 of 5 stars Reviewed April 18, 2015

    Used my app to book this room. The eastern seaboard Choice Hotel's system was down. A wonderful night clerk who had only started her job 5 days earlier tried her hardest. Our reservation did not show up since the computer was down. Had to be entered manually. Next morning when I rec'd the bill, we had been overcharged. A different... More 

    Was this review helpful? Yes
    COMGARNER, General Manager at Comfort Inn, responded to this review

    Dear Guest, Sorry for the inconvenience. We have tried calling you several times. Your billing discrepancy had been resolved. Feel free to call us if you have any further question. Mike GM More 

    Knoxville, Tennessee
    Level Contributor
    17 reviews
    13 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    5 of 5 stars Reviewed March 29, 2015

    This hotel has a modern interior (looks newly renovated) and comfortable beds. We were here for only one night but this will be our go to location if we are in the area again. Signage is very clear on how to get back to the hotel. Loved that the sink is outside and shower is separate so two people can... More 

    Was this review helpful? Yes
    COMGARNER, General Manager at Comfort Inn, responded to this review

    Dear Guest, Thank you for staying with us. Mike GM More 

    OKEECHOBEE
    Level Contributor
    18 reviews
    13 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed October 16, 2014 via mobile

    I am amazed at the 53% rating for Comfort Inn on this site. Our stay has been excellent! The hotel is a little difficult to find--turn in front of Lowes and follow the road around the curve until you come to the Comfort Inn driveway. The hotel, located in a safe area, is three stories with an elevator and inside... More 

    Was this review helpful? Yes
    COMGARNER, General Manager at Comfort Inn, responded to this review

    Dear Guest, Thank you for staying with us. We are always happy to know when guest is satisfied. Mike More 

    Seneca, South Carolina
    Level Contributor
    18 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    4 of 5 stars Reviewed October 13, 2014

    This Comfort Inn in Garner can be a little tricky to find so you need to really keep a sharp eye out for the sign and if using a GPS, take it with a grain of salt! The accommodations were pleasant enough and clean. Although the rooms with the Queen size beds were rather small, in their defense we did... More 

    Was this review helpful? Yes 1
    COMGARNER, General Manager at Comfort Inn, responded to this review

    Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

    Idaho Springs, Colorado
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed August 31, 2014

    I have stayed here 5 times and each time was very pleasant and it's conveniently located to all the cool trendy spots in Garner / I-40 exit 312. The rooms are not huge but they are very clean, bug free and have all the amenities necessary for a comfortable stay. Great wireless connection in my room. Hot breakfast is included... More 

    Was this review helpful? Yes 1
    COMGARNER, General Manager at Comfort Inn, responded to this review

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

    Stanley, North Carolina
    1 review
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed June 17, 2014

    I stay at this hotel twice a week for business. It's close to Raleigh which is perfect for my business concerns but far enough away to be out of the city activities. This makes for a restful place to land in the midst of a very busy schedule. The room is always clean. The breakfast is always delicious and ready.... More 

    Review collected in partnership with this hotel

    Was this review helpful? Yes 2
    COMGARNER, General Manager at Comfort Inn, responded to this review

    Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

    Garner, North Carolina
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed June 3, 2014

    We had family come into town for a wedding. The front desk was very helpful and showed me a couple of rooms. Very spacious and I like the fact there were queen beds versus the smaller doubles. We booked 5 rooms and our family was pleased with the comfortable beds, hot breakfast (kids like the waffles:), and the swimming pool.... More 

    Was this review helpful? Yes 1
    COMGARNER, General Manager at Comfort Inn, responded to this review

    Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

    Questions? Get answers from hotel staff and past guests. Ask a question

    15 photos of this hotel

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    Room/suite (7)
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