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Hampton Inn Raleigh / Garner

#4 of 10 Hotels in Garner
Certificate of Excellence
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110 Drexmere Street, Garner, NC 27529
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Hampton Inn Raleigh / Garner
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Hampton Inn Raleigh / Garner
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207 Reviews from our TripAdvisor Community

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Traveler rating
    117
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (207)
  • Mar-May only
    (60)
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    (60)
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    (59)
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    (28)
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Asheville, NC, United States
5 of 5 stars Reviewed 2 days ago NEW

Renovated room was great. Love queen beds in the double room - with two teenage girls we don't do full size any longer. Very clean, great staff. Would stay again. Bedding very comfortable. Bath small but efficiently used space. Neutregena amenities.

Review collected in partnership with Hampton

Was this review helpful? Yes
RDUGN-Management, General Manager at Hampton Inn Raleigh / Garner, responded to this review

Thank you very much for your kind and timely response to this inquiry concerning your recent stay with us. We were more than happy to help you during your stay with anything we could to assist. Our guests are most important people, and we consistently hear that which we wish to, 'great' comments. Thank you again. Gordon Trumble General Manager... More 

2 reviews
1 of 5 stars Reviewed 2 days ago NEW

It started with my check in. I never felt so embarrassed and singled out in my life! Barbara was very rude and treated me like black trash. It took 30 mins for me to check in, when the issue could have been resolved in 5 mins. She was determined to be right. Secondly, I finally got in my room and... More 

Was this review helpful? Yes
RDUGN-Management, General Manager at Hampton Inn Raleigh / Garner, responded to this review

Thank you for your recent comments on your stay with us. We are truly sorry that you found your experience uncomfortable. There is not 'good' time to initiate 'construction/renovation' cycles. However, they are necessary for the continued satisfaction of our guest. Please do keep us in mind when you travel this way again. Gordon Trumble General Manger More 

Elliston, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Another great stay at the Hampton Inn in Garner NC. The staff are friendly and go out of their way to make the stay enjoyable and comfortable. They are remodeling and I look forward to seeing the finished results. That is the only thing they could do to make the trip better, offer a remodeled room.

Review collected in partnership with Hampton

Was this review helpful? Yes
RDUGN-Management, General Manager at Hampton Inn Raleigh / Garner, responded to this review

Thank you for your kind response to our inquiry concerning your stay with us. Thank you also for being 'very' considerate of our construction/renovation phase. There never is a 'good' time to commence these, but they must be done to keep our guests satisfied with the 'overall' experience of our establishment. Your are correct about my staff. They are really... More 

Lansdale, Pennsylvania
Level Contributor
208 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Hotel is under construction so parking is impossible and there is dust and dirt everywhere. Room was ok but bathroom---it's so small it's more like a closet. AC is a bit loud as well. Better off somewhere else.

Was this review helpful? Yes
RDUGN-Management, General Manager at Hampton Inn Raleigh / Garner, responded to this review

Thank you for your timely response. There is no "good" time to commence these construction/renovation cycles. I would hope however, you will give us another visit when all of these items you discussed are behind us. Thank you again for the feedback. Gordon Trumble General Manager Hampton Inn Raleigh/Garner 110 Drexmere Garner, NC More 

Garner, United States
1 review
2 of 5 stars Reviewed 1 week ago NEW

I am a diamond member and have already spent 1140 days in Hilton's this year. The is by far the poorest property of the year. They kept asking me for my wife's name, looking at credit card. As a diamond member at any other property, I would pick up the key and head to my room. There are no Laundry... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
RDUGN-Management, General Manager at Hampton Inn Raleigh / Garner, responded to this review

Thank you for your response. There "is no good time" to begin construction/renovation at the hotel. We attempt to accommodate our guest by listing the construction dates on our web site. We should be finished with this the first week of September. Please do accept our apologize. Gordon Trumble General Manager Hampton Inn Raleigh/Garner More 

Fort Wayne,IN, United States
1 review
4 of 5 stars Reviewed 1 week ago

the room was very nice and roomy. breakfast offerings were very nicely presented with a some new alternatives to the same old buffet. construction was going on the third floor and the parking lot was a bit obstructed, but everyone was congenial and helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes
RDUGN-Management, General Manager at Hampton Inn Raleigh / Garner, responded to this review

Thank you for taking time to respond to the guest inquiry. We know our guests are very busy with their day to day commitments and those that come up not expected. This only makes us more thankful for guests like yourself who do reply with comments and suggestions. G.Trumble General Manager More 

North Carolina Coast, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Easy check in, afternoon cookies upon check in, room clean and location convenient and nearby amenities good, 11 am check out very nice, front desk workers great. Room for improvement on bed comfort, pillow selection (all pillows on bed were too soft, I would prefer a couple soft and firm), comp breakfast food rated at fair, hallway temp too warm.

Was this review helpful? Yes
RDUGN-Management, General Manager at Hampton Inn Raleigh / Garner, responded to this review

Thank you very much for your timely and considerate response. My staff here constantly ask 'how are we doing with our guests and their responses to our inquiry?". With the construction phase ongoing for our renovation, you are especially considerate. Thank you, Gordon Trumble General Manager Hampton Inn Raleigh/Garner More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at this location was superb and the rooms were clean and comfortable. From the moment we walked in, we were greeted with smiling faces and felt welcomed. I will recommend this to others and would stay here again.

Was this review helpful? Yes
RDUGN-Management, General Manager at Hampton Inn Raleigh / Garner, responded to this review

Thank you very much for your timely and kind review. This is especially appreciated for your consideration during our construction phase. On behalf of our staff and myself, you are very much appreciated... Gordon Trumble General Manaager Hampton inn Raleigh/Garner More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

the entire staff were very helpful. they were friendly and ready to help if needed. the kitchen help was very patient with the small children that were in our group. when we left the rooms for the day upon our return they would be clean and ready for the night. most of all was the willing of the front desk... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
RDUGN-Management, General Manager at Hampton Inn Raleigh / Garner, responded to this review

Thank you for your kind comments. Your entire family was a please to work with and enjoy their company. Groups such as yours are always a pleasure to serve. Thank you again........... Gordon Trumble General Manager Hampton Inn Raleigh/Garner More 

Miami, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Had a great stay, staff was AWSESOME!! Will definitely stay here again. Had a good selection of breakfast foods. Rooms were clean and well maintained!!Close to several restaurants and shopping centers

Review collected in partnership with Hampton

Was this review helpful? Yes
RDUGN-Management, Front Office Manager at Hampton Inn Raleigh / Garner, responded to this review

Good Morning Stanley C! Thank you for your kind words. It was a pleasure having you here and are glad you chose to stay with us during your vacation. We hope to see you here again if you are ever in the area. Have a great day! More 

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