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Hampton Inn Raleigh / Clayton I-40

#3 of 10 Hotels in Garner
Certificate of Excellence
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100 Hampton Drive, Garner, NC 27529
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1 room 1 guest
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Hampton Inn Raleigh \/ Clayton I-40
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157 Reviews from our TripAdvisor Community

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Traveler rating
    87
    44
    15
    9
    2
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62
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
  • All months
    (157)
  • Mar-May only
    (53)
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    (60)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (23)
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Washington, D.C., United States
2 of 5 stars Reviewed 4 days ago NEW

This hotel is sub-par. While the staff was fine, the hotel is dated, dirty, and smelled of smoke, even in the non-smoking rooms. The furnishing is broken down, and the rooms are derelict. There is a lovely Hampton Inn in Wilson, NC that I wish I would have stayed at instead. I will absolutely not be staying at this location... More 

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Charleston, United States
1 review
2 of 5 stars Reviewed 1 week ago

Find another place, for the $ it's exactly like a 15+ year old Quality Inn that has the Hampton name on it. Avoid this Hampton, its like a fake Hampton and does not in any way represent the standard Hampton Inn brand. The location is apparently 10 years old, but not built new; it had to have been a Quality... More 

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Samantha S, General Manager at Hampton Inn Raleigh / Clayton I-40, responded to this review

Hi Andrew. We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about... More 

Rogers, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel staff was very courteous and helpful. I would recommend this hotel to anyone traveling in this area. It was clean and had ample parking, and is in a quiet location. Overall, I would highly recommend this hotel to others.

Review collected in partnership with Hampton

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Samantha S, General Manager at Hampton Inn Raleigh / Clayton I-40, responded to this review

Hello Kenneth! Thank you for coming by and reviewing your recent stay with us! We're glad you had a great stay and hope to have you back soon! More 

Liberty Township, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

They had the incorrect room assignment for us, thus the key did not work. It took three trips back to the desk to resolve the issue. The desk person was not very apologetic and could have been a little more friendly. Otherwise the stay was GREAT.

Review collected in partnership with Hampton

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Samantha S, General Manager at Hampton Inn Raleigh / Clayton I-40, responded to this review

Hi, Jon! Thank you for stopping by to let us know about your stay with us. I do apologize greatly for the confusion at check in regarding the wrong room number and keys not working. I know that must have been quite frustrating but I'm glad the front desk staff was able to get you on your way. I hope... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for a business trip last month. Hotel location was great for my needs in nearby Clayton. Room clean and tidy. Only negative was the noise the air-con made, meant having to switch it off in order to sleep. Several good places to eat in the area. When I am next back in the area I will... More 

Review collected in partnership with Hampton

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Samantha S, General Manager at Hampton Inn Raleigh / Clayton I-40, responded to this review

Hello Craig! Thank you for your review of your recent stay with us. I'm glad to hear that you enjoyed your stay and will be back again. Guest loyalty and satisfaction is of upmost importance to us! We hope to see you soon! More 

Winston Salem, North Carolina
Level Contributor
266 reviews
207 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this property for one night while working in Raleigh in room 212 a double queen bedded room. This is an older property that has had some updates to stay current. PRO’s • Has micro/fridge combo • 32” flatscreen is commonplace • Very good beds with excellent pillows • Charge port to charge electronics, including USB charging ports,... More 

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Samantha S, General Manager at Hampton Inn Raleigh / Clayton I-40, responded to this review

Hello there! Thank you so much for a quite detailed review of your stay with us. Reviews such as this give potential guest a real look into your experience and the details you provided may help them make a decision when looking for a hotel. I'm excited to let you know that we'll be undergoing an extensive renovation in the... More 

Southington, Connecticut
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I stayed for only one night but this Hampton Inn was a great spot to rest and relax. Check in was fast and easy and we were greeted with a smile. The room was very clean and the bedding was comfortable. My kids enjoyed the pool- which also appeared clean and had plenty of fresh pool towels... More 

Was this review helpful? Yes 1
Samantha S, General Manager at Hampton Inn Raleigh / Clayton I-40, responded to this review

Hi Chrissy! Thank you so much for stopping by to review your stay with us. We're thrilled to hear that you and the family enjoyed your stay with us and the amenities that we provide. It sounds like you all had a great time and we hope to have you all back soon! More 

Birmigham, United States
1 review
4 of 5 stars Reviewed July 29, 2015

I was greeted very nicely. I cant remember the lady name. But she was nice when I checked in. I did get the extra I need this,i need that feel like I get with other hotels. And I am glad. The all day coffee/tea is a great plus!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Samantha S, General Manager at Hampton Inn Raleigh / Clayton I-40, responded to this review

Hello there! We are so glad to see that you enjoyed your stay with us! Thank you for taking the time to come let us know how it was! We hope to have you back again very soon! More 

Salinas, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2015

I stayed in Hilton products over 325 nights last year, and without a doubt this is the best of the best at making one feel important. Thank you to the entire staff (and I really do mean everyone!) for your impeccable devotion to your guests' comfort.

Review collected in partnership with Hampton

Was this review helpful? Yes
Samantha S, General Manager at Hampton Inn Raleigh / Clayton I-40, responded to this review

You are the best, George! We loved having you when you were here. You were a pleasure to see each day and such a fun spirit! We hope to have you back again this year! More 

Tennessee
2 reviews
5 of 5 stars Reviewed July 24, 2015

Very comfortable hotel with friendly and courteous staff. Good variety from day to day in breakfast menu. Conveniently located near interstate. Close to grocery store. Will definitely consider staying there again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Samantha S, General Manager at Hampton Inn Raleigh / Clayton I-40, responded to this review

Hi Dereck! Thank you so much for leaving a review of your recent stay with us! I'm glad to hear you enjoyed your stay and we hope to see you back soon! More 

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